ipsos global trends 2020 and cv19...chronic diseases such as cancer, obesity and diabetes my...
TRANSCRIPT
© Ipsos
Ipsos Global Trends 2020 andCV19
Ben Page, Chief Executive, Ipsos MORI
@benatipsosmori
Most predictions are wrong
© Ipsos
3
Most predictions are wrong
© Ipsos
What peoplemost sawas a threatto healthin 2019
4
32%
16%
14%
10%
8%
5%
4%
2%
6%
Chronic diseases such as cancer, obesity anddiabetes
My lifestyle, e.g. diet, weight and level of exercise
Environmental pollution such as air and waterpollution
My mental health
Accidents or injuries, such as road accidents
Violent attacks from other people
Infectious diseases such as influenza or malaria
Other
None of the above
Most predictions are wrong
© Ipsos
Total Understanding:
Over 370 questions
asked of over 22,000
people globally
© Ipsos
33COUNTRIES
IN
© Ipsos | Global Trends Presentation | January 2020 | Version 1 | Strictly Confidential© Ipsos
Our theory of change includes CV19
© Ipsos
SIGNALS
Visible real world examples of the responses to the forces and pressures; how these are adopted and adapted - what people & organisations are doing, being, looking at, listening to, choosing, avoiding, experiencing, believing…they can be BIG or small.
MACRO FORCES
Affect the whole world, and have a high likelihood of
happening. They are deep currents
with long term and far reaching
impacts and tend to drive human
systems.TRENDS
Person-centric trends, denoting how Opinions, Attitudes & Values of citizens and consumers are changing over time
in response to macro forces & early signals.
© Ipsos
Macro Forces
Growing inequality
and opportunity
Geopolitical
tensions
The fragile
planet
Technology
tipping points
Data
world
Dynamic
populations
© Ipsos | Global Trends Presentation | January 2020 | Version 1 | Strictly Confidential© Ipsos
Our theory of change
© Ipsos
A ‘shock’ to the
eco-system!
Covid-19 has
produced a tsunami
of new signals that
are impacting life now
and may result in
impending change to
our future societies.
© Ipsos© Ipsos
A tsunami of Covid-19 inspired ‘signals’…
Bad science:
• Influencers sharing bad advice
• Anti-Vaxx campaign voices
• Citizens ignoring ‘advice’ to
isolate
Caring:
• Special shopping hrs for
vulnerable
• Balcony bingo & exercise classes
• New way to greet people
Escapism:
• Free Pornhub premium
• China Q1 gaming growth 30%
• Pokémon go ‘at home’
Confronting:
• ‘virus originated in Wuhan lab’
• Boomers care, but not about the
planet!
• US healthcare system only for
those that can afford it
© Ipsos
Ipsos Global Trends 2020
© Ipsos
© Ipsos© Ipsos
170 questions sort into 36 global “values”…
Data Apathy
Data Anxiety
Populist Revolution
Overwhelmed
Nostalgia
Fear of the FutureTechnophobia
Left Behind
Materialism & Achievement
Health Self-reliance
Traditional Nationalism
Traditional Gender Roles
Tired of Environmentalism
Real-world Shopping
Beyond Binary
Climate Emergency
Review-based Consumption
Technophilia
Pro-globalism
Early Adoption
Instashopping
Immortality Through Science
Data Sharing
Hedonism
Brand worshipFaith in Capitalism
Trust in Medicine
Change
Op
en
Clo
se
d
Xenophilia
Wealth RedistributionDiscerning Consumption
Provenance Matters
Aspiring to HealthIndividualism
Conscious Eating
Regulate Big TechConserve
Nomadic Aspirations
© Ipsos© Ipsos
Nomadic Aspirations
Left behind,
nostalgic and worried
about the future
170 questions sort into 36 global "values"…
Data Apathy
Data Anxiety
Populist Revolution
Overwhelmed
Nostalgia
Fear of the FutureTechnophobia
Left Behind
Materialism & Achievement
Health Self-reliance
Traditional Nationalism
Traditional Gender Roles
Tired of Environmentalism
Real-world Shopping
Beyond Binary
Climate Emergency
Review-based Consumption
Technophilia
Pro-globalism
Early Adoption
Instashopping
Immortality Through Science
Data Sharing
Hedonism
Brand worshipFaith in Capitalism
Trust in Medicine
Change
Op
en
Clo
se
d
Xenophilia
Wealth RedistributionDiscerning Consumption
Provenance Matters
Aspiring to HealthIndividualism
Conscious Eating
Regulate Big TechConserve
© Ipsos© Ipsos
Positive about
technology, growth
and capitalism
Left behind,
nostalgic and worried
about the future
170 questions sort into 36 global "values"…
Data Apathy
Data Anxiety
Populist Revolution
Overwhelmed
Nostalgia
Fear of the FutureTechnophobia
Left Behind
Materialism & Achievement
Health Self-reliance
Traditional Nationalism
Traditional Gender Roles
Tired of Environmentalism
Real-world Shopping
Beyond Binary
Climate Emergency
Review-based Consumption
Technophilia
Pro-globalism
Early Adoption
Instashopping
Immortality Through Science
Data Sharing
Hedonism
Brand worshipFaith in Capitalism
Trust in Medicine
Change
Op
en
Clo
se
d
Xenophilia
Wealth RedistributionDiscerning Consumption
Provenance Matters
Aspiring to HealthIndividualism
Conscious Eating
Regulate Big TechConserve
Nomadic Aspirations
© Ipsos© Ipsos
Traditional values
and nationalism
Positive about
technology, growth
and capitalism
Left behind,
nostalgic and worried
about the future
170 questions sort into 36 global "values"…
Data Apathy
Data Anxiety
Populist Revolution
Overwhelmed
Nostalgia
Fear of the FutureTechnophobia
Left Behind
Materialism & Achievement
Health Self-reliance
Traditional Nationalism
Traditional Gender Roles
Tired of Environmentalism
Real-world Shopping
Beyond Binary
Climate Emergency
Review-based Consumption
Technophilia
Pro-globalism
Early Adoption
Instashopping
Immortality Through Science
Data Sharing
Hedonism
Brand worshipFaith in Capitalism
Trust in Medicine
Change
Op
en
Clo
se
d
Xenophilia
Wealth RedistributionDiscerning Consumption
Provenance Matters
Aspiring to HealthIndividualism
Conscious Eating
Regulate Big TechConserve
Nomadic Aspirations
© Ipsos© Ipsos
Radical change
Traditional values
and nationalism
Positive about
technology, growth
and capitalism
Left behind,
nostalgic and worried
about the future
170 questions sort into 36 global "values"…
Data Apathy
Data Anxiety
Populist Revolution
Overwhelmed
Nostalgia
Fear of the FutureTechnophobia
Left Behind
Materialism & Achievement
Health Self-reliance
Traditional Nationalism
Traditional Gender Roles
Tired of Environmentalism
Real-world Shopping
Beyond Binary
Climate Emergency
Review-based Consumption
Technophilia
Pro-globalism
Early Adoption
Instashopping
Immortality Through Science
Data Sharing
Hedonism
Brand worshipFaith in Capitalism
Trust in Medicine
Change
Op
en
Clo
se
d
Xenophilia
Wealth RedistributionDiscerning Consumption
Provenance Matters
Aspiring to HealthIndividualism
Conscious Eating
Regulate Big TechConserve
Nomadic Aspirations
© Ipsos© Ipsos17
…AND GROUP INTO OUR 12 TRENDS
© Ipsos
1
8
However, even with a shock like COVID-19, it still takes much longer to shift underlying trends and macro
forces before a ‘new normal’ is created.
© Ipsos
44%47%
49%52%
31% 32%
84%82%
13%
93%
19
Values hold true over the medium term
I fear that technical progress is destroying
our lives
I wish I could slow down the pace of my
life
Fulfilment in life is achieving a prominent
position in your chosen career
It is up to everybody to work out their own
set of principles to guide their decisions
Sources: 1999: Ipsos Socioconsult Survey, 2019: Ipsos Global Trends survey – GB data, United Kingdom Internet penetration, Office for National Statistics (UK)
2008 financial
crisis
1999
Amazon Alexa
launched
launches
2019
United Kingdom internet penetration% Net agree
9/11
© Ipsos
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2
3
4
5
6
7
8
9
10
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13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
77
76
75
74
73
72
72
70
70
70
69
66
66
65
63
60
59
59
58
58
58
55
54
53
52
52
51
50
50
48
47
47
45
43
41
38
Climate Emergency
Trust in Medicine
Regulate Big Tech
Aspiring to Health
Fear of the Future
Individualism
Data Apathy
Discerning Consumption
Data Anxiety
Wealth Redistribution
Health Self-reliance
Technophilia
Conscious Eating
Review-based Consumption
Provenance Matters
Hedonism
Beyond Binary
Nostalgia
Populist Revolution
Technophobia
Traditional Nationalism
Pro-globalism
Nomadic Aspirations
Overwhelmed
Brand Worship
Traditional Gender Roles
Early Adoption
Left Behind
Xenophilia
Real-world Shopping
Materialism & Achievement
Data Sharing
Faith in Capitalism
Tired of Environmentalism
Immortality Through Science
Instashopping
Many worry about the future
Fear of the future
is in the top five global
values measured by
value intensity
VALUE INTENSITY
© Ipsos
Base: 22,614 adults aged 16-74 across 33 countries,
interviewed June – July 2019
© Ipsos | Global Trends Presentation | January 2020 | Version 1 | Strictly Confidential© Ipsos
CLIMATE ANTAGONISM
© Ipsos
© Ipsos
Widespread agreement on the basicsClimate emergency: key statements
Agree
Disagree
82% 80% 79%
66%
12% 13% 14%22%
The climate change we are
currently seeing is largely the
result of human activity
We are heading for environmental
disaster unless we change our
habits quickly
Companies do not pay enough
attention to the environment
It is important that people in
my country switch to electric
motors in cars
Base: 22,614 adults aged 16-74 across 33 countries, interviewed June – July 2019
© Ipsos© Ipsos
But still some reservations
“Even the scientists
don’t really know what
they are talking about on
environmental issues”DISAGREE
42%AGREE
47%
© Ipsos
Base: 22,614 adults aged 16-74 across 33 countries, interviewed June – July 2019
© Ipsos
Let’s hear from
some humans…
© Ipsos | Global Trends Presentation | January 2020 | Version 1 | Strictly Confidential© Ipsos© Ipsos
DATA DILEMMAS AND THE TECH DIMENSION
© Ipsos
“It is inevitable that we will all lose some privacy in the future because of what new technology can do”
77%
© Ipsos
© Ipsos
75%
“Social media companies
have too much power”
© Ipsos
© Ipsos
Wave 1 Wave 2 Wave 3
41%
48%
50%
+9 ppts
I fear that technical progress is destroying our lives
52%
56%
60%
+8 ppts
Technology means that I find it harder to switch off
Some fears of technology are on the rise
Base: 16,034 adults aged 16-74 across 20 markets
© Ipsos
But technology has its positives!
Agree77%
“Technology generally
makes life better”
“We need modern tech to
solve future problems”
Agree66%
© Ipsos
Base: 22,614 adults aged 16-74 across 33 countries, interviewed June – July 2019
© Ipsos | Global Trends Presentation | January 2020 | Version 1 | Strictly Confidential© Ipsos
PEAK GLOBALISATION?
© Ipsos
© Ipsos
T
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
Emerging markets feel like the winners of globalisation
58%
86%
85%
83%
80%
74%
74%
72%
68%
68%
67%
66%
60%
58%
58%
56%
55%
54%
54%
53%
52%
52%
52%
51%
50%
49%
49%
46%
46%
45%
44%
41%
37%
34%
Total
China
India
Indonesia
Peru
Brazil
Colombia
Chile
Mexico
S Africa
S Korea
Albania
Turkey
Argentina
Denmark
Saudi Arabia
Montenegro
Germany
Sweden
Romania
Australia
Canada
GB
Japan
Poland
New Zealand
Spain
Netherlands
US
Belgium
Italy
Russia
Serbia
France
“Globalisation is good
for my country”
Base: 22,614 adults aged 16-74 across 33 countries,
interviewed June – July 2019
© Ipsos
50%
53%
56%
+6 ppts
Globalisation is good for my country
Wave 1 Wave 2 Wave 3
65%66%
67%
People across the world have more things in common than things that make them different
But pro-global views are rising
Base: 16,034 adults aged 16-74 across 20 markets
© Ipsos | Global Trends Presentation | January 2020 | Version 1 | Strictly Confidential© Ipsos
CAPITALISM’S TURNING POINT
© Ipsos
© Ipsos© Ipsos
Inequality is widely felt
77% 74%76%
“Having large differences in
income and wealth is bad for
society overall”
“The economy of my country
is rigged to advantage the
rich and powerful”
“Wealthy people in society
should pay more tax”
© Ipsos
Base: 22,614 adults aged 16-74 across 33 countries, interviewed June – July 2019
© Ipsos
People expect more of business
“Business leaders have
a responsibility to
speak out on social and
political issues
affecting my country”
62% 60%63% 62% 64%
Overall Gen Z Millennial Gen X BabyBoomer
Base: 22,614 adults aged 16-74 across 33 countries,
interviewed June – July 2019
Agree
KEY:
© Ipsos
T
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
62%
87%
85%
81%
80%
76%
74%
74%
71%
70%
69%
69%
68%
65%
64%
64%
63%
63%
62%
61%
59%
59%
58%
57%
56%
55%
53%
50%
50%
45%
41%
40%
36%
35%
Total
Peru
Indonesia
Mexico
India
Colombia
Canada
China
Australia
New Zealand
Argentina
Sweden
US
Denmark
GB
Netherlands
France
Turkey
Albania
Chile
Belgium
Poland
S Africa
Saudi Arabia
Brazil
Russia
Germany
Romania
Spain
Montenegro
Italy
Serbia
S Korea
Japan
And we remain convinced hard work works…
“If you work hard
you can get ahead”
Base: 22,614 adults aged 16-74 across 33 countries,
interviewed June – July 2019
© Ipsos
78%“It is possible for a brand to support a good cause and make money at the same time”
© Ipsos
© Ipsos | Global Trends Presentation | January 2020 | Version 1 | Strictly Confidential© Ipsos
AUTHENTICITY IS KING
© Ipsos
© Ipsos© Ipsos
T
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2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
59%
80%
79%
79%
77%
69%
69%
67%
66%
66%
66%
65%
64%
63%
62%
60%
60%
60%
60%
58%
56%
56%
55%
52%
51%
49%
46%
45%
45%
45%
44%
43%
43%
42%
31%
17%
15%
15%
20%
20%
25%
19%
20%
28%
28%
19%
27%
28%
26%
26%
33%
32%
27%
36%
34%
33%
36%
36%
38%
34%
39%
41%
38%
41%
48%
45%
45%
43%
Total
Turkey
China
India
Indonesia
Italy
S Korea
Poland
Saudi Arabia
Peru
S Africa
Japan
Brazil
Romania
Australia
Canada
Colombia
New Zealand
US
Mexico
Chile
GB
Albania
Germany
France
Spain
Belgium
Argentina
Russia
Sweden
Serbia
Montenegro
Netherlands
Denmark
I tend to buy brands that reflect my personal values
Agree TOTAL
KEY:
Base: 22,614 adults aged 16-74 across 33 countries,
interviewed June – July 2019
© Ipsos© Ipsos
T
1
2
3
4
5
6
7
8
9
10
11
12
13
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15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
My own personal experience with a brand means more to me than advertising
80%
90%
90%
90%
89%
88%
88%
87%
86%
86%
85%
85%
85%
85%
85%
85%
85%
85%
84%
82%
81%
81%
81%
81%
80%
79%
79%
72%
71%
71%
67%
64%
63%
34%
13%
9%
7%
7%
7%
9%
5%
10%
7%
8%
9%
10%
12%
9%
11%
9%
10%
8%
10%
11%
9%
15%
16%
13%
12%
14%
13%
22%
19%
17%
25%
22%
27%
43%
Total
Indonesia
Serbia
Turkey
China
Peru
Russia
S Africa
Canada
United States
Australia
Chile
Colombia
Germany
India
Netherlands
New Zealand
Poland
Great Britain
France
Argentina
Mexico
S Korea
Sweden
Belgium
Brazil
Italy
Romania
Saudi Arabia
Spain
Montenegro
Denmark
Albania
Japan
Agree TOTAL
KEY:
Base: 22,614 adults aged 16-74 across 33 countries,
interviewed June – July 2019
© Ipsos | Global Trends Presentation | January 2020 | Version 1 | Strictly Confidential© Ipsos
THE ENDURING APPEAL OF NOSTALGIA
© Ipsos
© Ipsos
Most think young
people today
have shorter
attention spans
than in the past
© Ipsos
© Ipsos
T
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
50% want their countryto be the way ‘it used to be’
50%
69%
68%
63%
62%
62%
61%
59%
57%
56%
56%
56%
55%
54%
54%
53%
53%
53%
51%
50%
49%
47%
43%
43%
42%
42%
37%
36%
36%
36%
35%
35%
34%
27%
Total
Montenegro
India
Turkey
Saudi Arabia
Serbia
United States
Belgium
Mexico
Australia
France
Italy
Great Britain
Brazil
New Zealand
Denmark
Romania
S Africa
Canada
Sweden
Argentina
Germany
Indonesia
Russia
Chile
Peru
Netherlands
Poland
S Korea
Spain
Albania
Japan
Colombia
China
Base: 22,614 adults aged 16-74 across 33 countries,
interviewed June – July 2019
Agree TOTAL
KEY:
© Ipsos | Global Trends Presentation | January 2020 | Version 1 | Strictly Confidential© Ipsos
SEARCH FOR SIMPLICITY AND MEANING
© Ipsos
© Ipsos
63%“I wish my life
was more simple”
© Ipsos
© Ipsos© Ipsos
50% 52%
58%
Wave 1 Wave 2 Wave 3
Hedonism is on the rise
“The important thing is
to enjoy life today,
tomorrow will take
care of itself”
© Ipsos
Base: 16,034 adults aged 16-74 across 20 markets
Agree
KEY:
© Ipsos
Using the GTS Framework to anticipate changes from CV19
© Ipsos
4
8
SIGNALS OF UNDERLYING VALUE-BASED TRENDSGTS Trend: Climate antagonism / Value: Climate Emergency
Does the lack of
pollution, cleaner air
and fewer planes help
people make more
informed choices in
the future? Will we
see a swing towards
more concern +
behaviour change?
© Ipsos
4
9
SIGNALS OF UNDERLYING VALUE-BASED TRENDSGTS Trend: Authenticity is King / Value: Brand Worship
Will brands with
purpose win?
Will retreating to
secure trusted+
traditional brands
mean we’ll see a
greater emphasis of
big=safe in the future?
© Ipsos
Will people expect
permanent
government
interventions in their
lives, like after World
War 2?
Will Americans
demand universal
healthcare?
5
0
SIGNALS OF UNDERLYING VALUE-BASED TRENDSGTS Trend: Capitalism’s Turning point / Value: Wealth Redistribution
© Ipsos
xxxx
Signals of: The Enduring Appeal of Nostalgia
Nostalgia Nostalgia
© Ipsos
xxxx
Signals of: The Tech Dimension
Technophilia Regulate Big Tech
© Ipsos
Predictions are hard, but…
© Ipsos
© Ipsos
The most adaptable brands and countries will thrive – not the biggest
© Ipsos
© Ipsos
Climate emergency
In conclusion
Local
Data anxiety Rising apathy
Loss of the future Challenges to elites
Global
Search for simplicity/health Rising hedonism
Authenticity Scepticism
But no agreement on response
© Ipsos | Values Factor Chart | January 2020 | Version 1 | Internal Use Only | Strictly Confidential
Hedonism
Xenophilia
Pro-globalism
Fear of the Future
Early Adoption
Individualism
Brand Worship
Traditional Gender Roles
Materialism & Achievement
Regulate Big Tech
Review-based Consumption
Instashopping
Climate Emergency
Trust in Medicine
Populist Revolution56
WERE ALIKE BUT NOT THE SAME, UK VS NL
1
-15
-5
0
-4
-2
-2
-14
-11
7
2
-6
-2
7
0
12
-13
-11
-6
-11
-11
-11
-23
-21
-4
-10
-19
-17
-10
-22
Global Average
GB vs global average
Netherlands vs global average
Value intensity scores:
Same as global average
© Ipsos
xxxx
Signals of: Conscientious Health
Aspiring to Health Conscious Eating
© Ipsos
xxxx
Signals of: Peak Globalisation?
Xenophilia Nomadic Aspirations
© Ipsos
xxxx
Signals of: A Divided World?
Hedonism Individualism
© Ipsos
xxxx
Signals of: Reactions to Uncertainty & Inequality
Fear of the Future Traditional Nationalism
© Ipsos
xxxx
Signals of: Search for Simplicity & Meaning
Overwhelmed Overwhelmed
© Ipsos
xxxx
Signals of: Choices over Healthcare
Trust in Medicine Health Self-reliance