iql innovation, quality

IQL21 New OrleansSeptember 22-24, 2021

IQL Innovation, Quality & Leadership Conference

IQL21 Virtual October 27-29, 2021

amga.org/IQL21

2021 Innovation, Quality & Leadership Conference | amga.org/IQL21

2

As vaccines have successfully turned the tide of COVID-19, healthcare leaders now have a moment to

assess their organization and look ahead. The vast changes initiated by the pandemic are resulting in a surge

of disruption in healthcare delivery models, care equity, and technological advancements. Attend AMGA’s

2021 Innovation, Quality & Leadership Conference (IQL21) and connect with your peers to learn and

share solutions to address these disruptors and other pressing issues facing health care today.

This premier event will be our first chance to come together in person since the pandemic began over a year

ago. Join us in New Orleans to take a moment to look up from your work, share what you have learned, and

connect with colleagues in real time.

This conference is designed to foster an

environment for networking and relationship

building among individuals in top leadership

positions within AMGA member medical groups.

Our agenda features:

• Compelling general session speakers

• Members-only Leadership Councils

• Discussion groups

• Networking activities

If you can’t join us in New Orleans, our IQL21 Virtual Conference will enable you to participate in an interactive,

online educational event. OR, attend in-person and register members of your team for IQL21 Virtual so you

can reconvene after the sessions to discuss takeaways to guide your ongoing success.

Make your plans to join us on September 22-24 in New Orleans.

IQL New Orleans Important Registration and Housing Dates

• Friday, August 13: Last day to register at the Early Bird Rate

• Thursday, August 26: Last day to guarantee a hotel reservation

• Friday, September 3: Last day to register at the Advance Rate

For more information or to register, please visit

amga.org/IQL21


Agenda at a glance (subject to change)

IQL21 New OrleansWednesday, September 22, 20217:00 a.m. – 9:00 a.m. Joint Council Breakfast and AMGA

Policy Update*9:00 a.m. – 5:00 p.m. Leadership Council Meetings* Exclusive to AMGA medical group

and health system members• Chief Executive Officer/Board

Chair/President

• Chief Administrative Officer/Chief Operating Officer

• Chief Financial Officer/Finance Director

• Chief Medical Officer/Medical Director

• Chief Quality Officer/Quality Director

5:00 p.m. – 7:00 p.m. IQL Welcome Reception and Solution Slams

*additional registration fee required

Thursday, September 23, 20217:00 a.m. – 8:00 a.m. Networking Breakfast

8:00 a.m. – 8:15 a.m. IQL Welcome and Distinguished Partner Award

8:15 a.m. – 9:15 a.m. Opening General Session: Time for a New Model of Governance/Leadership

9:15 a.m. – 10:15 a.m. General Session: Accelerating the Move to Value: A Leadership Discussion

10:15 a.m. – 10:45 a.m. Break

11:00 a.m. – 12:00 p.m. Corporate Partner Breakout Sessions

12:00 p.m. – 1:00 p.m. Networking Lunch

1:15 p.m. – 2:15 p.m. Networking Discussion Groups

2:30 p.m. – 3:30 p.m. General Session: Major Trends and Opportunities in Digital Health

3:30 p.m. - 4:00 p.m. Break

4:00 p.m. – 5:00 p.m. General Session: Addressing Care Inequity: Using Population Health Tools and Value-Based Care to Serve Patients Better

5:00 p.m. – 5:30 p.m. Launch of Rise to Immunize™ National Campaign

5:30 p.m. – 6:30 p.m. Rise to Immunize™ Celebration Happy Hour

Friday, September 24, 2021 7:00 a.m. – 8:00 a.m. Networking Breakfast

8:00 a.m. – 9:00 a.m. General Session: A Comfortable Place for Healing: Exploring “Hospitals at Home” to Manage Health System Pressures

9:15 a.m. – 10:15 a.m. General Session: Build Back Better: Industry Trends to Promote Retention and Create Opportunity for Recruitment

10:30 a.m. – 11:30 a.m. Closing General Session: Leadership Lessons from the Jazz Masters

3

Special Thanks to Our Platinum Sponsor


4

Agenda at a glance (subject to change)

IQL21 VirtualWednesday, October 27, 2021Day 1: Leadership and Governance

12:00 p.m. – 1:00 p.m. General Session: Time for a New Model of Governance/Leadership

1:00 p.m. – 1:30 p.m. Open Discussion: Diversity, Equity, and Inclusion in Governance Models

2:00 p.m. – 3:00 p.m. General Session: Leadership Lessons from the Jazz Masters

Thursday, October 28, 2021Day 2: Innovation and Patient Care

12:00 p.m. – 1:00 p.m. General Session: Major Trends and Opportunities in Digital Health

1:00 p.m. – 1:30 p.m. Open Discussion: Fostering a Culture of Innovation

2:00 p.m. – 3:00 p.m. General Session: Addressing Care Inequity: Using Population Health Tools and Value-Based Care to Serve Patients Better

3:45 p.m. – 4:45 p.m. General Session: A Comfortable Place for Healing: Exploring “Hospitals at Home” to Manage Health System Pressures

4:45 p.m. – 5:15 p.m. Open Discussion: Hospital at Home

Friday, October 29, 2021Day 3: Operations and Finance

12:00 p.m. – 1:00 p.m. General Session: Build Back Better: Industry Trends to Promote Retention and Create Opportunity for Recruitment

1:00 p.m. – 1:30 p.m. Ask the Experts: AMGA Consulting

2:00 p.m. – 3:00 p.m. General Session: Accelerating the Move to Value: A Leadership Discussion

3:00 p.m. – 3:30 p.m. Open Discussion: Are You Ready for the Move to Value?


Leadership Council Meetings

Our Leadership Councils are private communities for individuals in top leadership positions within AMGA member medical groups and health systems. Throughout the year, Council members swap ideas, discuss strategies, and share solutions via in-person meetings, private webinars, and an online community.

On Wednesday, September 22, AMGA will host five of our role-based Leadership Councils in New Orleans:

• Chief Executive Officer/Board Chair/President

• Chief Administrative Officer/Chief Operating Officer

• Chief Financial Officer/Finance Director

• Chief Medical Officer/Medical Director

• Chief Quality Officer/Quality Director

Council agendas are determined by member-led planning committees and prioritize critical issues in your role.

Leaders in these roles at AMGA members are encouraged to add a Council meeting to your IQL21 registration as you seek to overcome unique roadblocks, demonstrate your expertise, and strengthen your network.

Please note that the $275 registration fee includes breakfast and lunch on Wednesday.

5

IQL Innovation, Quality& Leadership ConferenceIQLInnovation, Quality

& Leadership Conference


General Sessions

Thursday, September 23, 2021

8:15 a.m. – 9:15 a.m.

Time for a New Model of Governance/Leadership Jamie Orlikoff, President, Orlikoff & Associates

The quality of governance that was sufficient to get healthcare organizations where they are today will be insufficient to get them where they will need to be tomorrow. Certain reasons for this are well known: A rapidly changing and evermore challenging healthcare environment; the growing burden of regulatory requirements placed on healthcare boards; and the growing complexity of governance structure and function itself, especially in increasingly large healthcare systems. Other, less obvious systemic reasons are likely even more impactful on governance. These issues are behind the reports of healthcare executives and board leaders noting the growing difficulty in recruiting qualified board members and the increasing burnout among experienced board members. During this presentation, Mr. Orlikoff will discuss principles of best governance practices of the past and how to evolve the concepts to better align with current events and leadership models.

9:15 a.m. – 10:15 a.m.

Accelerating the Move to Value: A Leadership DiscussionJoanne Conroy, M.D., Chief Executive Officer, Dartmouth-Hitchcock; Tony Lin, M.D., Chief Executive Officer, Kelsey-Seybold Clinic; and David Carmouche, M.D., President, Ochsner Health Network and Executive Vice President, Value-Based Care and Network Operations at Ochsner Health

Moderator: Carol Brockmiller, CMPE, Chief Executive Officer, Quincy Medical Group

The COVID-19 pandemic cast a spotlight on the risk/value-based payment model’s ability to weather downturns better than the fee-for-service model. In this guided discussion, moderator Carol Brockmiller will lead a conversation about the risks and benefits facing organizations as they embrace an accelerated move to value-based care. Subjects include integration, physician engagement, access to data, and provider contracting.

2:30 p.m. – 3:30 p.m.

Major Trends and Opportunities in Digital HealthDavid Rhew, M.D., Global Chief Medical Officer and Vice President of Healthcare, Microsoft

Digital health has the potential to transform and/or disrupt health care. During this session, Dr. David Rhew, global chief medical officer for Microsoft, will share key global trends that are shaping the healthcare environment and describe how AI-based digital technologies have the potential to improve health outcomes, reduce costs, and improve the experience for consumers/patients, caregivers, and providers.

6


4:00 p.m. – 5:00 p.m.

Addressing Care Inequity: Using Population Health Tools and Value-Based Care to Serve Patients Better Phil Oravetz, M.D., M.P.H., M.B.A., Chief Population Health Officer, Ochsner Health

Louisiana is ranked one of the least healthy states in the U.S., and this is not just a statistic to the leaders at Ochsner Health. Chief Executive Officer Warner Thomas states that it reflects the lives and livelihood of friends, neighbors, colleagues, and family, and the organization will not accept this as a future state of health of their community. Ochsner has set an aspirational goal to improve the care to underserved communities through intentional collaboration with community and industry partners to create a healthier state over the next 10 years. In this presentation, Dr. Oravetz will describe an innovative program designed with Humana that will identify and address barriers to health care; bring resources into underserved, urban, and rural communities; collaborate with partners to research and better understand health disparities; utilize technology and innovation to improve outcomes; and invest in Louisiana’s next generation of healthcare providers and frontline staff.

Friday, September 24, 2021

8:00 a.m. – 9:00 a.m.

A Comfortable Place for Healing: Exploring “Hospitals at Home” to Manage Health System Pressures Mary Jo Williamson, Vice Chair for Administration at Mayo Clinic and Chief Administrative Officer at Mayo Clinic Health System; and Jason Craig, Regional Chair – Administration, Mayo Clinic Health System - Eau Claire

The combination of patient demand for consumer-centered models, advanced care-at-home offerings, innovations in technology, regulatory flexibility, and the need for flexible capacity within the healthcare system fueled Mayo Clinic to explore a new care model that will deliver comprehensive care to complex patients from the comfort of their homes, freeing up resources in hospitals to manage COVID-19 patients and other pressures on the health system. In this session, presenters will explore this innovative initiative, which brings together a technology partner, clinical expertise, and patient needs into a care delivery model that allows patient needs to come first.

General Sessions

Thursday, September 23, 2021 (continued)

7


General Sessions

Friday, September 24, 2021 (continued)

9:15 a.m. – 10:15 a.m.

Build Back Better: Industry Trends to Promote Retention and Create Opportunity for Recruitment Fred Horton, M.H.A., President, and Rose Wagner, RN, M.H.S., FACMPE, Chief Operating Officer, AMGA Consulting

The growth trends of 2019, combined with the impact throughout the pandemic, shows healthcare employers will need all the help they can get to attract, support, and retain quality talent as we move forward in the “new normal.” AMGA Consulting’s leadership will share insights to help you better position your organization as one that is attractive and supportive of the needs of incoming staff and leaders, as well as a place that fosters a strong culture to retain leaders and team members for a more stable organization.

10:30 a.m. – 11:30 a.m.

Leadership Lessons from the Jazz Masters John E. Hasse, Ph.D., Curator of American Music, Smithsonian Institution’s National Museum of America History

In today’s swiftly changing healthcare environment, success is captured by the masters of innovation, those who find creative ways to lead, innovate, address challenges, and sprint to the head of the pack.

In this lively and insightful presentation, Dr. Hasse distills the wisdom of the jazz masters into seven powerful lessons: listen closely, find your own sound, take risks—improvise, remain fresh—innovate, find and nurture great talent, collaborate creatively, and jam. Hasse shows audiences how the collaborative nature of jazz provides leaders of every stripe with fresh sources of inspiration, innovative ideas, and practical advice for fully engaging and reinvigorating their leadership.

8


9

Shared Learning

Solution SlamsWednesday, September 22, 5:30 p.m. – 6:30 p.m.

Held during the opening night reception, attendees will have the opportunity to rotate through three featured sponsor presentations highlighting innovative opportunities. Attendees will earn points toward a chance to win a gift card.

Corporate Partner BreakoutsThursday, September 23, 11:00 a.m. – 12:00 p.m.

AMGA will feature up to four industry-led breakouts where IQL21 participants will have the opportunity to learn from industry leaders and corporate partners on critical topics, products, or services to help you navigate the changing healthcare environment.

Breakouts may include case studies (client/AMGA member presentation), lectures (presentation with time for Q&A), facilitated table discussions, and panel discussions (with speakers and moderator). Visit amga.org/IQL21 for more details on these breakouts.

Networking Discussion Groups By Organizational Type/SizeThursday, September 23, 1:15 p.m. – 2:15 p.m.

AMGA is bringing back interactive discussion groups organized by organizational size and type to empower you to share successes and challenges and hear from peers at organizations similar to yours in size and structure. These groups will be facilitated by respected leaders at AMGA member organizations, and participants will depart with new perspectives and connections.


Your Meeting Experience

Destination New OrleansAMGA’s IQL21 meeting destination, the New Orleans Marriott, welcomes you to Louisiana with style, substance, and unparalleled service.

The 4-star hotel is nestled on NOLA’s famed Canal Street, between the French Quarter and the Warehouse District. It is a short walk from Jackson Square, the Audubon Aquarium of the Americas, and Harrah’s Casino.

After you receive your conference registration confirmation email, you will be eligible to reserve your hotel room at the New Orleans Marriott. In order to receive the special AMGA room rate of $244 per night, please make reservations using the dedicated link by Thursday, August 26. After this date, rate and availability cannot be guaranteed.

In-Person Conference Important Registration and Housing Dates

• Friday, August 13: Last day to register at the Early Bird Rate

• Thursday, August 26: Last day to guarantee a hotel reservation

• Friday, September 3: Last day to register at the Advance Rate

Virtual Conference Important Registration Dates

• Friday, October 15: Last day to register for a Group Registration

• Friday, October 22: Last day to register at the Advance Rate

Continuing Education CreditsAMGA’s continuing education program delivers high-quality learning activities to respond to the educational needs of medical group leaders. Medical group leaders who participate in activities offered by AMGA can apply for credits to complete their requirements in CME.

Accreditation StatementAMGA is accredited by the Accreditation Council for Continuing Medical Education to sponsor continuing medical education for physicians. AMGA takes responsibility for the content, quality, and scientific integrity of this CME activity.

Continuing Medical Education Credit HoursAMGA designates the educational activity, AMGA IQL21 New Orleans, for a maximum of 7 hours in category 1 credit toward the AMA Physician’s Recognition Award.

AMGA designates the educational activity, AMGA IQL21 Virtual, for a maximum of 7 hours in category 1 credit toward the AMA Physician’s Recognition Award.

Please visit amga.org/IQL21 for the Full Disclosure Policy for CME Activity, learning objectives, and additional details.

10


11

Meeting Policies

Group Discounts (Virtual Conference Only)AMGA medical group members and corporate partner members can qualify for an additional registration discount through an organizational access pass.

• $1,500 unlimited access pass (pricing available to organizations with representation at IQL21 New Orleans)

• $2,500 unlimited pass for medical group members (pricing for organizations that did not have a representative at IQL21 New Orleans)

• $5,000 pass for Corporate Partners for up to 20 representatives to connect virtually

Waiver AMGA’s IQL Conference in New Orleans will follow local and Centers for Disease Control and Prevention (CDC) guidelines for hosting events. There is a possibility that by the time our meeting takes place, the city of New Orleans may lift their mask requirements for vaccinated individuals in large gatherings. In consideration of being able to attend IQL New Orleans, you hereby waive, release, forever discharge, and agree to indemnify and hold harmless AMGA and its directors, officers, employees, agents, and volunteers, from any and all liability, claims, demands, injury, damages, and actions, costs, and expenses of every kind and nature, whether known or unknown, you may have or which hereafter accrue to you, resulting from or in any way arising from complications due to COVID-19 as a result of your attending IQL New Orleans. If you do decide to attend IQL New Orleans, you agree to comply with all safety requirements set forth by AMGA and the host of the IQL New Orleans. If there is any difference in safety requirements, you agree to apply strictest version of such safety requirements. If you find as you get closer to the event date that you’re not comfortable with the local and CDC guidelines for large group gatherings, you can reach out to us to amend your registration, and choose to attend the virtual experience instead.

Cancellation PolicyUnable to travel to New Orleans after you’ve sent in your registration? A cancellation request can be sent to AMGA in writing by Friday, September 10, 2021, for a refund less a $100 processing fee or the option to convert the registration to a virtual IQL experience pass. Cancellations between September 10 and September 17 have the option to obtain a letter of credit for a future AMGA activity or to amend the registration to attend the virtual IQL conference and receive a letter of credit for the difference between the onsite fee and the virtual fee. After September 17, cancellations will be converted to virtual registration and event access, and no refunds or credits will be provided. Substitutions are welcome if you cannot attend.

Americans with Disabilities Act StatementAMGA is committed to making each of its educational activities accessible to all participants so they may be actively involved in the meetings and conferences. If you have special physical, dietary, or communication needs that require auxiliary aids or services identified in the Americans with Disabilities Act, please call us at 703.838.0033 ext. 333 so that we can accommodate your requests.

Code of EthicsOur Code of Ethics, available at amga.org/IQL21, applies at all AMGA meetings, conferences, forums, and meeting-related events, including those sponsored by organizations other than AMGA but held in conjunction with AMGA events in which they participate. Attendees should familiarize themselves with our code of ethics.

Privacy StatementYour contact information and privacy is important to us. AMGA does not distribute email addresses to meeting sponsors or exhibitors in advance of the conference, and any sharing at the meeting will be based on your permission/participation. Attendance within sponsored sessions provides opportunity for your contact information to be collected by the sponsor.

For more information visit amga.org/IQL21

Questions? Contact Adam Powers, [email protected] • 703.838.0033, ext. 342

Registration Form

IQL Innovation, Quality & Leadership ConferenceIQL21 New Orleans - September 22-24, 2021 / IQL21 Virtual - October 27-29, 2021

Registrant’s Full Name and Designation __________________________________________________________________________________________________

Job Title ____________________________________________________________________________________________________________________________

Organization Name ___________________________________________________________________________________________________________________

Mailing Address ______________________________________________________ City ____________________________ State ________ Zip _______________

Telephone ____________________________________________ Email _________________________________________________________________________

Assistant’s Name and Email ____________________________________________________________________________________________________________

First Name/Nickname (to appear on badge) _______________________________________________________________________________________________

Emergency Contact Name and Telephone ________________________________________________________________________________________________

IQL New Orleans (September 22-24, 2021) By August 13 August 14–September 3 After September 4Includes General Sessions and meal functions

AMGA Medical Group Member $850 $950 $1,050

Medical Group Non-Member $1,700 $1,900 $2,100

Leadership Councils (September 22, 2021)Participation in AMGA Leadership Councils is limited to $275 $275 $275 the members of the Councils only.

Please select one:

CAO/COO CEO/President/Chair CFO CMO/Medical Director Quality

IQL Virtual Registration (October 27-29, 2021) Through October 15 After October 15Includes virtual conference participation only

AMGA Medical Group Member or Corporate Partner $425 $525

AMGA Non-Member $850 $1,050

Discounts Available: For organizations interested in registering over 3 participants,. please contact Adam Powers at [email protected] or 703-838-0033, ext. 342 for assistance and discount pricing. Specialty team registration rates end Tuesday, August 31, 2021.

Payment Information

Check, in the amount of $__________________ is enclosed.

Please charge $__________________ to my VISA MasterCard AMEX

Please apply my letter of credit $__________________

Card # ______________________________________ Exp. Date ________ Security Code ___________

Billing Address ________________________________________________________________________

Cardholder’s Name (please print) ________________________________________________________

Signature ____________________________________________________________________________

Total Amount Due $_______________

Email registration form with credit card information or letter of credit to [email protected]

Mail registration form with check (payable to AMGA), credit card information or letter of credit to:

AMGAAttn: Conference Registrar1 Prince StreetAlexandria, VA 22314

iql innovation, quality

Documents