irg e mail presentation 3 2 10 hairston
TRANSCRIPT
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Your partners for success in the retail
world.
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About IMPACT
“Our purpose is to help our clients and our people succeed in today’s
business environment.”
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Our Services
IMPACT is a national retail support firm thatspecializes in display installation and productplacement that enhances your retail offering.
We offer you:• Display and Fixture Installation• Digital Signage Installation• Display Maintenance• Merchandising• Site Surveys• Retrofits• Product Assembly (In-Store and
In-Home)• Updates• Return Management• Product or Display Repairs
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Our Promise
With IMPACT as your partner, you will receive industry leading service and project
management from a team of professionals that routinely perform in the most demanding retailenvironments.
We promise:• Project Management and Collaboration• Real Time Proof of Work• Dynamic Scheduling• Highly Trained, Results Oriented Team• Unmatched Speed to Retail• No Sub-Contract Labor• Quality Assurance Review • Performance Guarantee
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National Coverage
Because our employees are strategically locatedacross the US and Canada, IMPACT has theflexibility to take on a variety of projects; large orsmall, day or night.
• Approx 1,500 field employees• 100% W-2 Work Force• Field Management Structure:
– (1) Director of Field Operations– (5) Regional Managers– (27) District Managers
• Corporate Offices Located In:– Dallas, TX– Atlanta, GA– Dayton, OH– Mooresville, NC– Toronto, ON
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Contact Center
IMPACT has a proprietary Contact Center. This 70 seat facility manages in-bound and out-boundcalls for retail customers.
This facility alsomanages the daily routing of our field Staff to ensure 100% compliance to the project schedule.
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Specialty Projects
IMPACT performs projects in diverse retail environments. Our workforce is highly trained and sensitive to the needs of the shop owner
and their customers.
As your ambassadors at retail, IMPACT always portrays a professional image.
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Training at Retail
IMPACT has expertise in training your customer on new additions to their retail offering.
From technical content to sales support, IMPACT
will improve sales through interaction with your client.
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Remerchandising
From initial installation to store wide reorganization, IMPACT is your solution forremerchandising projects.
Our teams are staffed with W-2 employees toensure a trained and reliable workforce. We are on-sight day or night, seven days a week until your project is completed.
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Fixture Installation & Maintenance
IMPACT Technicians can handle most any fixture installation from small projects to large retail runs. We also offer periodic service to refresh and replenish your display to ensure you have a compelling offer at retail.
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Project Management
Our staff is equipped with cutting edge technology so they can receive project instructions and report results instantaneously. We track and review thedetails of every project,every day. We take performance seriously.
You can be confident that your project is on schedule and that IMPACT is providing a superior return on your investment.
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Proprietary Technology
IMPACT has an in-house technology development team that creates industry leading project management applications to support scheduling and reporting. IMPACT will provide you with best in classmanagement tools for collaborative accountability.
Our proprietary web-based applications arestate-of-the-art and designed for our customers to review and approve project reports in realtime.
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Contact Us
Lea Hairston105 Decker Court, Suite 700Irving, TX 75062
Phone: (812) 294-4316Toll Free: (866) 206-0665Mobile: (812) 989-6414E-mail: [email protected]
A National Product Services Company