irha/leadership partnership august 8, 2013 concurrent sessions iv, #6

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VALUED LEADERSHIP PRACTICES FOR ACHIEVING EXCEPTIONAL RESULTS IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6

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Page 1: IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6

VALUED LEADERSHIP PRACTICES FOR ACHIEVING EXCEPTIONAL RESULTS

IRHA/Leadership PartnershipAugust 8, 2013 Concurrent Sessions IV, #6

Page 2: IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6

IRHA/Leadership Partnership Presenters:

Don Kelso, IRHA, Executive Director Jack Bebiak, Greenspire, Senior Partner Deena Dodd, IRHA, InSRHN Director Aaron Hazzard, Greenspire, Executive

Director

Page 3: IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6

Session Objectives

Learn how community hospitals can develop the exceptional leader skills resourced at large systems

Learn how to optimize the growth of internal leaders concurrent with performance improvements

Learn why leadership is the performance “Difference Maker” in highly regulated & competitive industries

Page 4: IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6

Partnership Foundation & Vision

Optimize the Growth & Performance of Exceptional Leaders in Healthcare IRHA’s Strategic Performance Goals Track Record of Leadership Needs and

Fulfillment from the Members Valued Relationship with JRB

Healthcare Advisors National Scope: Credentialed Firms,

Services &Clients beyond the IRHA focus

Page 5: IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6

Greenspire Organization

Credentialing Council

Operating Council

GreenspireLeader Center,

LLC

Finance & Legal

QualityControl

Service Fulfillment

Business Development

Collaboration Management

Forum

Leader Development

Council

Page 6: IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6

Leader Development Council Chair: Aaron Hazzard, Greenspire Executive Director

Jeff Byrum, Executive Director, Physician Practices, Witham Health Services Denise Hart, Human Resources Director, Sullivan County Community

Hospital Sara Johnson, Indiana ACHE Regent, President, Perspective, LLC, Director of

Undergraduate Programs, IU Fairbanks School of Public Health Roger Holloway, President & CEO, IL Rural Health Information Exchange Michael Kolenda, Ph.D., CEO Wind Rose Health Network, Edinburgh Family

Health Wendy Lalone, Executive Director of Ambulatory Services, IU Health West Jason Marker, M.D., American Academy of Family Practice, CMO,

Community Hospital of Bremen Becky Molnar, Ph.D., Director of Organizational Development, Hancock

Regional Lori Phillips, N.P., VP/CNO, Gibson General Hospital John Rowe, Attorney, Trustee, Greene County General Hospital Linda Webb, CNO, Pulaski Memorial Hospital 

Staff: Deena Dodd, IRHA , Director, Suki Wright , Greenspire Director of Quality

Page 7: IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6

Partner Credentialing Council

Chair: Aaron Hazzard, Greenspire Executive Director

Matt Browning, Director of Quality Resource Management, Hendricks Regional

Kipp Fortner, Healthcare Supply Chain Consultant

Hicham Rahmouni, Union Hospital Health Group Jim Miller, Healthcare Consultant  Staff: Tina Elliott, IRHA, Scott Graybill,

Greenspire, Jeff Radabaugh, Greenspire Beck Sanders, IRHA

Page 8: IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6

Operating Council

Jack Bebiak, Greenspire, Senior Partner

Deena Dodd, IRHA, Director Aaron Hazzard, Greenspire Executive

Director Don Kelso, IRHA, Executive Director

Staff: Laura Carlson, Sarah White, Jim Obermaier, & Deborah Rasper

Page 9: IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6

Partner Collaboration Management Forum

Adkisson Search Consultants Aims International - Midwest Brandeis Relational Coordination R C Culture Strategy Fit Fortner Group Healthcare Strategy Group Jenner Group JRB Healthcare Advisors McArdle Ramerman Center Net Revenue Associates Phillips & Associates Consulting Verras Ltd

Page 10: IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6

Five Services that are Most Effective in achieving Exceptional PerformancePeer credentialed collaborative ala

carte services

Page 11: IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6

Leadership Demands are Universal

“Learn how community hospitals can develop the exceptional leader skills resourced at large systems”

Case Studies & Discussion Having experienced facilitation in

formalizing your Continuum of Care alignments

Granular decision support and specialist coaching for reduced risk of actions taken

A Director of Surgery Interim for upgrades of staff and new Director success

Page 12: IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6

Improving the ROI on your

Leadership Talent “Learn how to optimize the growth of internal leaders concurrent with performance improvements”

Case Studies & Discussion Rounding-out a CFO or CNO’s leadership

value-ROI

Plan execution, accountability management process facilitation reduces staff time & cost

Using projects & consultant engagements to grow internal capabilities in achieving goals

Page 13: IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6

Integrate your Leadership with every leader, everyday Learn why leadership is the performance “Difference

Maker” in highly regulated & competitive industries

Case Studies & Discussion Leadership culture assessment Drives &

Tracks improvements for faster & better results

Vision, values and performance measures alignment improve org-wide decision making

Making “Top Down Change” work, sustain, Hospital-Physician Integration

Page 14: IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6

Discussion with Q & A Common Sense Leader actions that improve

productivity Planned vs. random retention of staff On-boarding process for “best talent” new hires Analyzing “3rd Std Deviations” vs. mean or

medians Automatic deployment of counterintuitive thinking Understanding the “whole” ahead of acting on a

part

What skills & support serve your leaders best?

Q & A

Page 15: IRHA/Leadership Partnership August 8, 2013 Concurrent Sessions IV, #6

Greenspire Leader Center, LLC

Contact Information:

“Connect & Discuss” 317.733.9138

gspire.org

“Thank you for creating this meaningful conversation”