iris hosted solutions
DESCRIPTION
Tim Jones of IRIS Hosted Solutions delivers an expert view on what is a Hosted Service and how it can benefit organisations moving over to the Cloud to free up their time and focus on growing their core business whilst reducing IT costs and associated risks. Tim succinctly explains the terminology, delivery model, technology and security behind a Hosted Service and the software that is supported by IRIS Hosted Solutions. For more information or to get in touch please visit www.iris.co.uk/hostedsolutionsTRANSCRIPT
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Content
• Traditional IT Delivery• What is a Hosted Service?• Hosted Service Benefits• IRIS Hosted Solutions• IRIS Hosted Solutions Benefits
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Traditional IT Delivery
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Traditional IT – Typical Setup
Head Office
Remote Users Home Workers
Servers
Remote Office
Dialup
Internet VPN
Internet VPN
Dedicated Line
InternetASAV
VPNFirewall
WebFilter
Internet VPN
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Traditional IT - The Problems
Upfront & Ongoing Costs• Hardware• Software • Mistakes & renewals are costly
Keeping Up With Technology • Hardware becomes dated• Software is resource hungry
End-User Knowledge• Reliance on in-house staff or 3rd
party organisations
Security• Backup• Disaster recovery• Data protection• Data held in the UK
Licence Compliance• Version control• Unlicensed software• Ongoing costs
Environment & Operational• Business continuity• Disaster recovery • Space for IT equipment• Insurance costs
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What is a Hosted Service?
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What is a Hosted Service ?
Terminology• ASP• Hosted services• SaaS & IaaS• Utility computing• Cloud computing
Delivered Via Internet• Browser application• Thin client• Anywhere access• Broadband
Fully Managed Service• Hardware• Software• Infrastructure• Security• Support
Payments• By subscription• Per user • Per month• Software usage
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Hosted Services Delivery Model
Hosted Services Examples
AV/AS Protection
Web Protection
E-Mail Delivery
E-Mail Archiving
Storage
Software Applications
Head Office
Internet “Cloud”
Remote Office
Remote Users
Home Workers
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Hosted Service Benefits
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Hosted Services Benefits - Business
• Predictable monthly fees• Easily scalable• Quick turnaround• No IT staff required• TCO cost saving • Fast performance • Common interface• Anywhere access• Increased productivity
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• Up to date technologies• Server hardware refreshed• Latest software releases• Software updates• Fully managed service• High availability • Reliable service• Device agnostic
Hosted Services Benefits - Technology
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• Tier 3 data centre• Data centre security • High levels of physical security• Fully managed backups• Anti virus protection (multi)• Anti spyware protection• Anti phishing protection• Server patching & updates• Application patching & updates
Hosted Services Benefits - Security
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IRIS Hosted Solutions
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IRIS Hosted Solutions
• Your selected business software installed (with data migrated) and hosted in secure and scalable data centres
• The ongoing management of the servers, software and data including the provision of backup services, installation of security patches and various levels of technical expertiseand support
• All of this for a monthly per-user fee removing capital outlayand enabling efficient budgeting
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IRIS Hosted Solutions
IRIS Software
• IRIS Accounting & Business Solutions• IRIS Professional Service Automation• IRIS Field Service & Hire Solutions• Plus other IRIS solutions, e.g. IRIS Payroll
Microsoft Applications
• Microsoft Office• Microsoft SharePoint• Microsoft Exchange Server• Microsoft Windows Mobile
Security
• Anti virus• Anti spam• Anti phishing
Other Applications
• Adobe • PDF creation• Document scanning
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IRIS Hosted SolutionsBenefits
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IRIS Hosted Solutions - Key Benefits
• Clear, predictable budgeting – monthly per-user fees withno capital outlay puts you in control of your IT spend
• Easily scalable – simply add additional users when required• Fully managed service – frees your team to focus on your
core mission and service delivery• Supports remote access by employees and stakeholders to
IRIS, Microsoft and third-party applications from any location
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IRIS Hosted Solutions - Additional Benefits
• Expert service from a world class organisation• Always use the latest software• High levels of security protect your data, your stakeholders
and your organisation• Maximum performance• Access the system anywhere to improve productivity
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Internet
Hosted ServicesData Centre
Application servers
Database servers
Email servers
Security/AV/AS
Storage/Backup
Flexible working
Access on the move
Multi-browser email
Device independent
BlackBerry
Windows
iPhone
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Hosted Background Summary
• Delivering hosted solutions since 2005• 70+ years combined experience• Fully Managed Virtual Environment• Supported by IRIS Staff• All operations & equipment UK based• Firms: 250+• End users: 3500+
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Customer Quotes
“We have saved £25,000 each year in billable hours alone. In the past if there was a problem, we had to stop working to review solutions and implement it ourselves. Now it’s all handled by IRIS. It’s one of the best decisions we ever made.”
Sinclair Scott
"The Hosted system is brilliant. It’s easy to learn and to use and we have made huge savings as a result.“
MH Legal Solicitors
“Without a hosted solution, dealing with IT issues would take at least a day a month of my time and a couple of days for a member of staff. We probably save about £200 a month on IT maintenance and, on average, about £3,000 per year on ad hoc IT issues”
Sole Associates
“By delegating our IT responsibilities to IRIS, we’re free to concentrate on our service delivery and everyone has seen improvements in this area, most notably our clients, which helps us to maintain a competitive edge in the current climate.”
Godolphin Chambers