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22 May 2019 Is development of quality assurance and quality culture panacea for everything? Tia Loukkola @Tia Loukkola

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Page 1: Is development of quality · 22 May 2019 Is development of quality assurance and quality culture panacea for everything? Tia Loukkola @Tia Loukkola

22 May 2019

Is development of quality assurance and quality culture panacea for everything?

Tia Loukkola @Tia Loukkola

Page 2: Is development of quality · 22 May 2019 Is development of quality assurance and quality culture panacea for everything? Tia Loukkola @Tia Loukkola

© EUA 2019

This presentation

- Recognition in the ESG

- QA, but what kind?

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Page 3: Is development of quality · 22 May 2019 Is development of quality assurance and quality culture panacea for everything? Tia Loukkola @Tia Loukkola

© EUA 2019

Looking back: the revision of the ESG

- The focus of quality assurance

- Many pressures to resolve

various challenges

- Who is responsible for what

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Page 4: Is development of quality · 22 May 2019 Is development of quality assurance and quality culture panacea for everything? Tia Loukkola @Tia Loukkola

System level (automatic) recognition for academic purposes, 2016/17

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Bologna Implementation Report 2018

Page 5: Is development of quality · 22 May 2019 Is development of quality assurance and quality culture panacea for everything? Tia Loukkola @Tia Loukkola

The role of HEIs

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Figure 4.15: Institution which makes final decisions on recognising foreign qualifications for academic purposes,2016/17, Bologna Implementation Report 2018

Page 6: Is development of quality · 22 May 2019 Is development of quality assurance and quality culture panacea for everything? Tia Loukkola @Tia Loukkola

QA of recognition in the ESG

• Responsibility of HEIs

Standard

Institutions should consistently apply pre-defined and published regulations covering all phases of the student “life cycle”, e.g. student admission, progression, recognition and certification.

Guidelines

Fair recognition of higher education qualifications, periods of study and prior learning, including the recognition of non-formal and informal learning, are essential components for ensuring the students’ progress in their studies, while promoting mobility. Appropriate recognition procedures rely on- institutional practice for recognition being in line with the principles of the Lisbon Recognition Convention;- cooperation with other institutions, quality assurance agencies and the national ENIC/NARIC centre with a view to ensuring coherent recognition across the country.

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Page 7: Is development of quality · 22 May 2019 Is development of quality assurance and quality culture panacea for everything? Tia Loukkola @Tia Loukkola

© EUA 2019

FAIR project results

- Large variation between, and sometimes within, institutions

- The first time analysing recognition procedures

- Recommendations:

- Capacity-building/awareness-raising

- Information management systems

- Defining key performance indicators and assessing procedures

- Monitoring student success

- Communication and transparency

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Page 8: Is development of quality · 22 May 2019 Is development of quality assurance and quality culture panacea for everything? Tia Loukkola @Tia Loukkola

© EUA 2019

QUALITY CULTURE

Formal quality assurances

processes

Tools and processes to define,

measure, evaluate, assure,

and enhance quality

Quality commitment

Cultural element

Collective level: individual

attitude and awareness add up

to culture

Individual level: personal

commitment to strive for quality

Communication

Participation

Trust

Page 9: Is development of quality · 22 May 2019 Is development of quality assurance and quality culture panacea for everything? Tia Loukkola @Tia Loukkola

© EUA 2019

What kind of QA? (1)

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Plan

DoCheck

Act

Page 10: Is development of quality · 22 May 2019 Is development of quality assurance and quality culture panacea for everything? Tia Loukkola @Tia Loukkola

© EUA 2019

What kind of QA? (2)

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Adapted from Kivistö, J. and Pekkola, E., 2017, Quality of Administration in Higher Education (Sveriges universitets- och högskoleförbund (SUHF))

Latent

Secondary

Primary

Page 11: Is development of quality · 22 May 2019 Is development of quality assurance and quality culture panacea for everything? Tia Loukkola @Tia Loukkola

© EUA 2019

To conclude- Assuring high quality and well-functioning

recognition procedures is crucial

- But let’s not create more bureaucracy

- Let’s think how to do that more efficiently!

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Page 12: Is development of quality · 22 May 2019 Is development of quality assurance and quality culture panacea for everything? Tia Loukkola @Tia Loukkola

Thank you for your attention

© EUA 2019

www.eua.eu