is email dying?
DESCRIPTION
Extreme Networks conducted a survey to see if email is still a viable communication medium, and to see what other media may be taking its place.TRANSCRIPT
Is Email
Key
How often do you use the following for business-related communications?
Average number of communicationmedia used:
Every Day Often3.3 3.94.1 4.73.4 4.0
Dying? X
Text Messaging (including SMS, GroupMe, …)
Google+
DailyOften/Sometimes
Foursquare
Google Chat or Google Hangout
LinkedIn Messaging
Skype
FaceTime
Instagram or Snapshot
100%
80%
60%
40%
20%
0%
Posting to group forums or wikis
Yahoo Msgror AIM
Internal corp. messaging (Yammer,Chatter, etc)
Voicemail
Voice telephone(mobile or land-line)
Paper mail
Age
Gender
Location
18-3031-40
Male: 88.7%
North America 50.0%Central America 3.3%South America 6.5%
For more information, visit ExtremeNetworks.com
Europe 33.4%Asia 5.7%Africa 1.2%
Female: 11.3%
41-55Over 55
Five years from now: Change in the number of communication media used:
Five years from now:Young people expect to use:
Women usemore mediaon a regular
basis.
How do you expect your usage of eachmedium to change five years from now?
Survey Response Breakdown
MoreLess
20%
0%
40%
-20%
-40%
-60%
Confirming expectations,mail will be utilized less in the future.
Beyond email and phone, texting is used more than other media.
How often do you use the following for personal communications?
DailyOften/Sometimes
100%
80%
60%
40%
20%
0%
Older technologies like email, texting and the phone are the most entrenched.
Men:-2
Young:-2.1
Extreme Networks conducted a worldwide survey on email and messaging communication trends. Here are the results.
All:-1.7
Women:+.5