Is IT Transforming Your Business?

Tom Philbin

Sr. Enterprise Architect

October 2013

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2 messages for you today

1. The story of IT Strategy & Architecture at Dell

2. Dell’s approach and how you can do something similar

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By the Numbers: Strategy & Architecture

60%+ Application

Rationalization since 2008

32 Acquisitions since 2006

83% Defect removal efficiency (DRE)

4 New business

models; multiple channels

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Explosive Growth + Strategic Shift = IT Complexity Handful of applications Approx. 6,500 applications

Our approach to EA has simplified our environment to less than 2,400 apps while supporting an increasingly complex business.

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Dell IT’s Approach to Transformation

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Our Architecture Method: Enabling strategic outcomes

Understanding Dell’s business needs and IT’s value proposition (ITSP)

so we can define our architectural goal (ESRA),

long term, low-fidelity strategic architecture plan (ASD)

high-fidelity program architecture enabling strategic delivery (PAD)

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Strategy Goal 3-5 yr Plan Program

Architecture

EA Consulting Services 5

and produce both a and then a

Architecture Oversight 6

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Our Architecture Method: Enabling strategic outcomes

SO WHAT? What does this mean to your stakeholders?

BU & Functional Leaders: “When will I get what I need to realize my strategy?”

IT Leaders: “How can IT best-enable business strategy?”

Understanding Dell’s business needs and IT’s value proposition (ITSP)

so we can define our architectural goal (ESRA),

long term, low-fidelity strategic architecture plan (ASD)

high-fidelity program architecture enabling strategic delivery (PAD)

1 2 3 4

Strategy Goal 3-5 yr Plan Program

Architecture

and produce both a and then a

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EA Specializations: From Concept to Outcomes

EA Skills Based on

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IT Strategic Plan

EA-specialization overlay of Key EA Deliverables: IT Strategic Plan

EA Skills Based on

= Primary accountability

Table of Contents 1. Business-Enabling Strategy 2. IT Foundational Strategy

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A Common Strategic Language

Top-level changes required for Dell’s long-term profit-optimization

Independently-valuable business outcome. Subset of a strategy. When all enablers are delivered, a strategy is realized.

Changes that, when grouped together, deliver a business enabler: (Laser-focused, Cross-functional)

Definition Examples

Strategy

Managed set of resources that deliver a defined scope (e.g. close gaps). Has a beginning and end; proceeds according to a schedule.

Enabler

Gap

Project/ Program (grouped into ASD-Transitions)

Gap • System X and Y need to

change

• Business process needs to change (e.g. sales processes)

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End State Reference

Architecture

EA-specialization overlay of Key EA Deliverables: End State Reference Architecture (ESRA)

Table of Contents 1. Business Architecture 2. Solution Architecture 3. Information Architecture 4. Infrastructure Architecture

EA Skills Based on

Framework Based on

= Primary accountability

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EA-specialization overlay of Key EA Deliverables: Architecture Strategy Document (ASD)

= Primary accountability

EA Skills Based on

Framework Based on

Application 1

Application 2

Interface (information)

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EA-specialization overlay of Key EA Deliverables: Program Architecture Document (PAD)

= Primary accountability

EA Skills Based on

Framework Based on

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CLOSING???

Thank You!

Tom Philbin

Sr. Enterprise Architect