is traditional lead generation dying? best and next practices for connecting with corporate...

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Successful ED efforts take time…we will continue to innovate our tactics “ IS TRADITIONAL LEAD GENERATION DYING? Best and Next Practices for Connecting with Corporate Decision-Makers SEPTEMBER 29, 2016 1 Drive activities that provide exposure to consultants and relationship building.“ Money is not always the answer, but when you don't have enough… it's a great place to start..“ It is nearly impossible to recruit new companies …if you are sitting in your office every day. “

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Page 1: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

Successful ED efforts take time…we will

continue to innovate our tactics “

IS TRADITIONAL LEAD GENERATION DYING? Best and Next Practices for Connecting with

Corporate Decision-Makers

S E P T E M B E R 2 9 , 2 0 1 6

1

Drive activities that provide exposure to

consultants and relationship building.“

Money is not always the answer, but when you

don't have enough… it's a great place to start..“

It is nearly impossible to recruit new companies …if you are sitting in your

office every day. “

Page 2: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

ABOUT DCI

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Page 3: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

1. Survey Says…A View From the ED Profession’s Front Lines (Dariel)

2. Turning Your Website Into a Lead Generation Engine (David)

3. Raising Your Game with Site Selection Consultants (Andy)

4. The Focus Shifts to International (Steve)

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AGENDA (Part I)

Page 4: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

KEY TRENDS IN LEAD GENERATION1

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Page 5: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

• An 11-question survey

• Conducted in August 2016

• Distributed to EDOs representing cities/regions with populations of 200K+

• 24 responses from across the U.S. 5

A VIEW FROM THE FRONT LINES

Page 6: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

Retention Projects Outpace Attraction Projects by a Factor of 2.4 to 1

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RETENTION OUTPACES ATTRACTION

Page 7: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

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DOMESTIC LEADS DOMINATE (BUT INTERNATIONAL IS ON THE RISE)

Domestic 76%

Interna-tional24%

54% of Respondents Report that

international Leads are Increasing

Page 8: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

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BUILDING YOUR PIPELINE: TOP SOURCES FOR LEADS

External Lead Generation Company

Other

Direct Company Inquiry

State EDO

EDO Business Development Team

Site Consultants & Brokers

0% 5% 10% 15% 20% 25% 30% 35%

2%

4%

19%

20%

26%

29%

Page 9: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

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THE CHANGING LEAD GENERATION LANDSCAPE

EDO Business

Development T

eam

Direct

Company I

nquiry

Site Consu

ltants

& Brokers

External

Lead

Generation Compan

yOther

State EDO

0%

20%

40%

60%

80% 70%

55% 52%40%

22% 17%

0% 0% 0%

30%

0%

26%30%

45% 48%

30%

78%

57%

Increasing Decreasing About the same

Page 10: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

Average rating on quality of services provided by external lead generation companies = 4.9

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MIXED REVIEWS ON EXTERNAL LEAD GENERATION COMPANIES

Page 11: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

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FINAL THOUGHTS: WHAT ECONOMIC DEVELOPERS NEED TO SUCCEED

Page 12: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

TURNING YOUR WEBSITE INTO A LEAD GENERATION ENGINE2

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Page 13: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

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THE WORLD’S GREATEST “PREDICTIVE FACTOR” – WEBSITE BEHAVIOR

Page 14: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

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BEYOND GOOGLE ANALYTICS:WHAT YOUR TARGET AUDIENCE IS LOOKING AT

Page 15: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

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Page 16: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

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WEB-TO-LEADS BY THE NUMBERS (FEBRUARY 1-SEPTEMBER 15, 2016)

# %Companies with “Gold Behavior” on Greater MSP website 261 --

Companies Approved for Contact 125 --

Decision Rate 79 63%

Qualified Leads 8 10%

Suspects 4 5%

Combined Qualified Leads/Suspects 12 15%

Page 17: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

• Early identifier for BR&E candidates, particularly for those with headquarters elsewhere

• Not all conversations at an advanced stage, but we’re talking to the right people and “getting in” early

• Advanced intelligence on visitor locations, industries, and what they’re interested in

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BEYOND THE NUMBERS:HOW GREATER MSP IS FINDING VALUE

Page 18: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

RAISING YOUR GAME WITH SITE SELECTION CONSULTANTS3

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Page 19: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

• Narrow audience of 450+ specialized advisors

• Influence an estimated 40% of all location decisions annually

• Concentrated in New York, Chicago, Atlanta and Dallas

A SNAPSHOT OF SITE SELECTION CONSULTANTS

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Page 20: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

• Special events in major markets

• Desk-side visits at their offices

• Familiarization tours

BUILDING RELATIONSHIPS WITH SITE CONSULTANTS

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Page 21: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

AN INCREASING RANGE OF CONFERENCE OPPORTUNITIES

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Page 22: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

• Engage a credible third party to speak on your behalf

• “This Just In” E-Newsletter

• Embed visiting consultants with top executives

• Lead with your weakest data point

BEST & NEXT PRACTICES CATCHING OUR ATTENTION

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Kurt Badenhausen Kate McEnroe

Consulting

Page 23: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

THE FOCUS SHIFTS TO INTERNATIONAL 4

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Page 24: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

THE GLOBALIZATION OF INVESTMENT ATTRACTION

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Percent-age of

domestic leads

increas-ing

13%Per-centage

of in-terna-tional leads

increas-ing54%

Un-changed

33%

Page 25: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

BEST PRACTICES IN FDI ATTRACTION

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• Think Like a Company When Entering New Markets: Hire Local Experts

• Influence the Influencers: Target Site Consultants in Key Geographies

• Look for Natural Entry Points: What Connections Do You Have in Your Own Community?

• Foster Cross-Border Collaboration: Connect Institutions, Partnerships that Breed Investment

Page 26: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

HELP THEM FIND YOU

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Page 27: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

HELP THEM FIND YOU

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Page 28: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

HELP THEM FIND YOU

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Page 29: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

HELP THEM FIND YOU

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Page 30: Is Traditional Lead Generation Dying? Best and Next Practices for Connecting with Corporate Decision-Makers

THANK YOU!

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