is your hotel business mobile yet - blog
TRANSCRIPT
Is Your Hotel Business Mobile Yet?
Rise of Smart Phones in Hospitality Business in India
As per Google India survey (2015)
• Heavy adoption of mobile bookings by
travellers from Tier II locations
• Domestic hotel bookings on mobile
grew to 41% of online bookings in
2015, compared to 29% in 2014
• 70% of bookings made within a week
of travel About 50% is made in the
last three days of travel
• 30X Hotel query growth across Android
smartphones 2011-14
• 56% Users who book hotels online have a
travel app
• 83% Users who research hotels online also
book online
• 27% Users book hotels on mobiles
Mobile Apps Dominate the Hotel Booking Scenario
Profile of the Indian Traveller
• 600M are millennials
• 50% women prefer to research and book
online (compared to 41% males)
• Travel portals are adding 200-300
destinations every year, driving the
average listing to 1,300-1,500 locations
(PwC Report)
Tips to Make Your Hotel Mobile Friendly
Is Your Hotel Ready to Capitalize on the Mobile Opportunity
Get a Mobile Responsive Website
• According to Google, 61% of smartphone
users leave a website if they find it difficult
to browse through the pages.
• A responsive website is an obvious way to
increase room bookings
Replace Paper Menu at Your Restaurant with Tablet e-Menu
Customers are tech savvy and they enjoy
engaging with mobile technology through
phones and tablets.
Diners can browse the food menu and place
their order which eventually gets posted in
the kitchen display console.
Smartphone Payment
Paying via Smartphone's is set to become
one of the biggest developments in the
industry over the coming years. Mobile now
accounts for 29% of all online transactions
globally.
This is particularly useful in hotels because
travelers prefer to not carry cash and paying
by phone keeps a better tab on spending.
Last-minute Room Booking Through Mobile Apps
According to MakeMyTrip, growth in hotel
bookings via mobile was largely fueled by
last-minute transactions, with nearly 80% of
the bookings made just a week before travel.
A great way to wow your guests
IDS Next Offering In Mobility
Check-in Made Easy with Mobile App Easy Check-In
• Hotel staff can quickly review expected
arrival list for the day
• Allocate rooms by filtering through floor,
block, room-type and room feature
• Create, modify or cancel reservation based
on customer need
• Do a partial check-in
• Capture and store guest picture and photo
IDs using registration tablet or smart phone
Learn more about Easy Check-In
Wow Diners at Your Restaurants with Easy Dine
• Enables diners to view food items by
recipe, image, video, recipe description,
ingredients and more
• Guests can customize their food by
selecting predefined modifiers. For
example, this feature helps your diner
to let you know if he or she wishes to
include or avoid certain ingredients
Learn more about Easy Dine>>
Hotel ERP is Integrated with a last-minute Room Booking App
• Last minute hotel room selling mobile
apps let hoteliers sell their inventories
until the last room to maximize
occupancy.
• Maximized occupancy leads to increased
revenues.
About IDS Next
IDS Next Business Solutions is a global leader in providing Hotel ERP and technology
solutions for the Hospitality and Leisure industries. We have earned the trust of over
4000 customers globally and have a strong presence in 40 plus countries across South
East Asia, Oceania, Indian sub-continent, Middle East and Africa.
IDS Next’s portfolio of capabilities include Hotel ERP, Mobility Solutions and a range of
next generation software products that address every segment of the hospitality
industry, including independent hotels, chain hotels, business hotels, resorts, clubs,
service apartments, limited service, and restaurants.
Learn more about us : http://www.idsnext.com/
