I am a creative egghead. I use art, technology and logical thinking to make good ideas great.

Throughout my career, I’ve worked with design, development and production teams. And managed day-to-day operations in several creative and digital agencies. These challenging jobs, shaped my experience and gave me the opportunity to meet and work with extraordinary people.

The projects I’ve worked on varied between concept creation, designing artworks, 2D animation, websites and mobile applications development. Then, I moved to research, strategic planning, project management, production, and operations management, to deliver challenging projects that never been done before.

My passion is technology and exploring the digital world with over 12 years of experience in design and animation. I also have deep knowledge of internet of things (IOT) and programming skills in (Flash Action Script, PHP, C, C#, JavaScript, HTML5, Arduino C, and most of CMS systems) and other development techniques. I’ve developed and managed websites, games, Facebook apps, mobile apps, online interactive experiences, augmented reality & virtual reality projects, digital campaigns, e-commerce portals, managed digital aspects of events and participated in short films and corporate videos production.

Currently, I’m working on designing and programming intelligent robots that can connect and interact with its surrounding environment using cutting edge technology in electronics, mechanics, and robotics.

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isam.rihan@gmail.com+971 55 827 8245Syrian Male Singlelinkedin.com/in/isamrihan ibox.space/irportfolio.zip

1986

isam rihan

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Project Management

Client Servicing

Research & Development

Design & Programming

Managing day-to-day operations using agile methods in a fast-paced environment, and directly managing the creative and programming teams in multiple locations to ensure that all tasks are running smoothly. In addition to providing guidance and mentoring to team members. (I’ve worked with teams from 5 to 20 Members) including programmers, designers, admins, account managers, creative directors, copywriters, and operations teams.

Preparing budgets and production details (creative and technical) for all projects.

Resourcing freelancers when needed and supervising their work from planning to delivery.

Providing escalation assistance, recommending potential solutions and resolves complex issues.

Supervising and quality control of production processes of all projects.

Working closely with the creative and marketing teams to create concepts, conduct researches, events planning and management.

Developing and managing long-term relationships with clients and vendors like (INFINITI, NISSAN, Al Alalali, Arabian Automobiles, Al Yousef Group, 28Black, HITACHI, Sungard, Mindshare, TBWA and more).

Providing technical and creative solutions to improve briefs and help clients get effective ROIs.

Preparing quotations and projects budgets.

Meeting clients on regular basis, presenting ideas, getting feedback, monitoring the production performance to make sure that projects are on track, on time and fit the budget.

Establishing and building strong working relationships with business leaders and team members to ensure the successful delivery of services to the customers.

User Interface design expert (websites, games and Mobile apps).

Graphic and web design (brand communications, marketing tools, websites and mobile apps).

Flash animation & development (microsites, banner campaigns, animated presentations, and games).

Web development (2D animation, action script 2.0, 3.0 and adobe air, JavaScript, PHP, HTML5, Arduino C++).

I’ve developed website from scratch or using one of the common CMS systems like WordPress, Drupal, Joomla, Magento, Shopify

Social media (Facebook games and apps, social media APIs).

Building and programming intelligent robots that can connect and interact with its surrounding environment using cutting edge technology in electronics, mechanics, and robotics.

Keeping my information up to date with latest technologies, and trends to provide creative and technical solutions.

Assembling teams to complete projects and managing their work with Agile methodology.

Reviewing and analyzing various sets of data and extract valuable results and reports.

Identifying project goals, research methods, variables, and other test parameters.

I have extensive experience and judgment skills to plan and accomplish goals.

Expert in google analytics tools, SEO, social media optimization and other analytics systems.

Video ProductionI have experience in composing animated cartoon series using flash animation and visual effects to produce logical sequencing of shots.

Visual effects creation and Sound editing.

Design and animation of graphic elements and video editing using Adobe Photoshop, After Effects, Final Cut Pro, Adobe Flash professional, and Adobe Animate.

Working closely with directors throughout the post-production process.I’ve participated in the production of 2 award winning short films in UAE“Annie 96” a featured short film 2014 and "FADED" Winner of 3 Awards at the 48hr film project 2014

page 1 of 5key skills

MADCOM Advertising & Marketing Dubai, United Arab Emirates

Head of Digital / Digital Project Manager for the SpotNGet Project20152016

Responsible for managing several concurrent high visibility projects using agile methods in a fast-paced environment that may cross multiple businesses in the web, mobile, media, and production.

My main role was the digital project manager of an e-commerce marketplace called www.spotnget.com where users can buy, sell and auction products. The project is live but in beta testing stage. My part was planning, structuring, designing, and managing the developers and admins. And handling all plans and communications with payment gateways supplier, shipping supplier, vendors, and our sales department and make sure all tasks and run smoothly.

My Job description also included creating a detailed work plan of all digital briefs handled by the Agency, which identifies and sequences the activities needed to successfully complete projects and allocating resources to complete the tasks.

Managing digital projects from initial brief to delivery. I work closely with the creative, development, marketing teams to create concepts, conduct researches, prepare media campaigns, presentations, social media and events management.

Directly managing a digital team of 2 Graphic designers 6 web developers, 4 web admins, 2 IT, 2 mobile developers and 1 social media executive and freelancers.

Actively working to improve processes and maintaining a full overview of all the tasks going through the team and full ownership of digital account/s. I also conduct researches, estimate the time, cost and production details including, preparing proposals, project plans, managing day to day operations and generating weekly reports to the management.

Technical issues solving at a detailed level. Assessing issues and perform crisis management procedures, to contain any issues might accrue during the production, and confidently challenge others to get the job done.

Recruiting, interviewing and selecting staff and/or freelancers with appropriate skills for the project activities when required.

Monitoring the progress of all tasks and make adjustments as necessary, to ensure the successful completion of the project.

Reviewing the quality of the work completed with the team on a regular basis, to ensure that it meets the project standards.

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page 2 of 5timeline

Abstract Group ltd Dubai, United Arab Emirates

Operations Manager

Alternative Agency Dubai, United Arab Emirates

Project Manager

20102014

20142015

Managing long-term relationships with key accounts and brands including (INFINITI, NISSAN, Al Alalali, Arabian Automobiles, Mindshare, Afia Oil, Tiffany, Energizer and more) and Maintaining it by understanding their products' end use markets, their important customers and main competitors.

Meeting clients on a regular basis, understanding briefs, and communicating them back to the creative team, assessing the estimated time, cost and production details, preparing proposals and generating weekly reports to the management.

Working closely with the creative, development, marketing teams and media agencies to create concepts, conduct researches, prepare media campaigns, presentations, social media, and events management.

Technical issues solving at a detailed level. Assessing issues and perform crisis management procedures, to contain any issues might accrue during the production and confidently challenge others to get the job done.

Supervising and quality control of production processes for all projects. And Resourcing freelance requirements as and when required.

Responsible for developing a clear strategic vision of day-to-day operations in the group and directly managing the creative and programming teams in multiple locations to ensure that all tasks are running smoothly. In addition to Providing guidance and mentoring to team members.

Providing support and assists in defining future enhancements to processes and ERP system.

Preparing budgets and production details (creative and technical) for all projects.

Resourcing freelance requirements as and when required and supervising the freelancers work from planning to delivery.

Providing escalation assistance, recommending potential solutions to issues and resolves complex issues.

Supervising and quality control of production processes for all projects.

Meeting clients on a regular basis, getting feedback, improving the production performance to make sure that projects are on track, on time and fit the budget.

Updating the Timesheet software with new projects and extracting weekly reports.

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page 3 of 5timeline

Contracted Digital Consultant - Self Employed United Arab Emirates

Providing digital services to Advertising AgenciesI have worked with several creative and programming teams to develop unique projects experiences using Flash animation, Action Script 2.0 and 3.0, Adobe Air, HTML, XML, PHP, ASP.NET and Flash 3D Engines.

Research, concept creation, planning, design and development of websites, desktop application, flash games, online campaigns, TV commercials, Facebook apps and Social media optimization.

Meeting clients on a regular basis, understanding briefs, and assembling teams to complete the projects.

Supervising and quality control of production processes for all projects from planning to delivery.

Clients: Infiniti Nissan ENBD NIDO Arabia Oasis center Star FM Al-Alali Betty Crocker Energizer Al-Yousef Group 28Black

20102008

Pixel Studio Advertising Agency Riyadh, Saudi Arabia

Head of Digital (Creative Department)

Aladib Design Agency Damascus, Syria

Multimedia Designer & Flash Developer

Developing, managing and maintaining the clients’ websites.

Meeting clients and communicate technical knowledge effectively, understanding their requirements and communicate it back to the team.

Managing the creative and development team to create concepts, conduct researches, and prepare media campaigns, presentations as per the client requirements.

Developing online flash microsites from concept to delivery including layout design, animations, audio and visual effects, using HTML and flash action script.

Designing the company’s stationery, marketing collateral, brochures and print advertisements.

Designing, animation and development of flash interactive presentations and applications.

20082007

20052001

Star Animation Damascus, Syria

Video Editor / Flash Animator (Composing Department)

Responsible for composing animated cartoon series for kids by assembling flash animated characters with digital backgrounds, sound editing, visual effects and producing logical sequencing of shots.

Designing and animating of graphic elements and video editing using Adobe Photoshop, After Effects and Flash.

Working closely with directors throughout the post-production process to deliver entertaining animated cartoon series for kids.

20072005

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page 4 of 5timeline

Projects ManagementResearch & AnalysisCrisis ManagementGraphic designWeb DevelopmentAnimationAudio / Video EditingMobile appsSEOMarketingSocial media Apps DevelopmentPhysicsGames development Robotics

Apple IOS Developer

Android Developer

Flash Developer

Facebook Developer

Best Flash Animation Site - 2008Flash microsite design, animation and development

MVE - 2010The Most Valuable employee at Abstract group ltd.

ICE AWARD - Sep 2012Extraordinary performance and Strong cross-functional communications skills.

PhotoshopFlash Professional IllustratorAdobe AnimateDreamweaverAfter effectsAuditionFinal Cut Pro Microsoft Office PHP JavaScriptArduino C XCodeFacebook appsMS Project

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Business Administration & Information TechnologySyrian Virtual University, Damascus - Syria

Major: BIT

FLC Institution Damascus - Syria

Major: English Language

Degree: level 8

Business AdministrationAleppo University, Aleppo - Syria

Major: BA

Degree: Bachelor

Arabic

Mother tongue

English

Excellent reading, writing, typing and speaking

page 5 of 5

Straightforward, go-getter, ambitious, proactive, and a team player.

I have strong verbal and written communication skills with clients and team members.

Able to make decisions and solve problems under pressure.

I have the required experience to assemble, organize, manage and lead teams efficiently and naturally go the extra mile to get the job done.

Undertakes a variety of tasks willingly with the ability to switch from complex to routine tasks when required.

Music, ART, Traveling, Science, Psychology, Physics, Brain science, Technology and Robotics.

qualifications