ischool network learning pkm

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Networked Learning working smarter InternetTimeAlliance.com Part 1: Introduction to the Shift Harold Jarche [email protected] 1 Saturday, 28May, 2011

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Presentation given on 27 May 2011 to iSchool University of Toronto

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Page 1: iSchool network learning pkm

Networked Learningworking smarter

InternetTimeAlliance.com

Part 1: Introduction to the Shift

Harold [email protected]

1Saturday, 28May, 2011

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poetry2Saturday, 28May, 2011

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From the Dawn of History: Oration3Saturday, 28May, 2011

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1000 BCE: The Written Age4Saturday, 28May, 2011

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1455: The Print Age5Saturday, 28May, 2011

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1844: The Electric Age6Saturday, 28May, 2011

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300 Years

Mark Federman - University of Toronto7Saturday, 28May, 2011

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“men filled, not with wisdom,

but with the conceit of wisdom,

will be a burden to their fellows” Socrates

8Saturday, 28May, 2011

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1600 - Peak of Religious Wars

9Saturday, 28May, 2011

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1844 1994 2144

Telegraph

WWWTVTelephone

150 years:

“Literacy is under attack!”

?

Web 2.0

Change

10Saturday, 28May, 2011

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Obsolescence of Plato

Retrieval of Socrates

11Saturday, 28May, 2011

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Plato to Socrates

•The Academy

•Teaching

•One to Many

•Knowledge

•Certification

•Discourse

•Learning

•One to One

•Practice

•Mentoring

Charles Jennings

12Saturday, 28May, 2011

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Networked Learningworking smarter

InternetTimeAlliance.com

Part 2: Complexity

Harold [email protected]

13Saturday, 28May, 2011

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Bands Kingdoms Democracy

14Saturday, 28May, 2011

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Local Business Corporations Value Networks

15Saturday, 28May, 2011

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Apprenticeship Schooling Collaboration

16Saturday, 28May, 2011

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Simple

Complex

Complicated

More ConnectionsMore Complexity

18Saturday, 28May, 2011

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TMI or Filter Failure?19Saturday, 28May, 2011

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150exabytes

1,200exabytes

2005

2010

data20Saturday, 28May, 2011

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Robert Kelley, CMU asked knowledge workers:

“What percentage of the knowledge you need to do your job

is stored in your own mind?”

75%

18%9%

1986

20061997

2011?21Saturday, 28May, 2011

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H.L. Mencken

For every complex problem there is an answer that is

clear, simple

and wrong.22Saturday, 28May, 2011

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Dave Snowden’s Cynefin Framework23Saturday, 28May, 2011

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http://commons.wikimedia.org/wiki/User:Mattes

simple work is getting automated

24Saturday, 28May, 2011

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4 March 2011

25Saturday, 28May, 2011

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http://www.flickr.com/photos/geekstats/5257099568

complicated work is getting

outsourced26Saturday, 28May, 2011

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Automated

AND

OutsourcedImages by Michigan Municipal Council

27Saturday, 28May, 2011

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Outsourced

Automated

28Saturday, 28May, 2011

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Training &Schooling

29Saturday, 28May, 2011

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explicitknowledge

bestpractices

Application

Complexity

30Saturday, 28May, 2011

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tacitknowledge

explicitknowledge

emergentpractices

bestpractices

Application

Complexity

31Saturday, 28May, 2011

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tacitknowledge

explicitknowledge

emergentpractices

bestpractices

documentation

conversation

training

collaboration

Application

Complexity

32Saturday, 28May, 2011

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The Network Era

Work

School

Home?

33Saturday, 28May, 2011

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Networked Learningworking smarter

InternetTimeAlliance.com

Part 3: Social

Harold [email protected]

34Saturday, 28May, 2011

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Artisans - Hierarchies - Networks

~19th C +/- 20th C 21st C

Work has Changed

35Saturday, 28May, 2011

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Scientific Management

36Saturday, 28May, 2011

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+ 85% intangibles37Saturday, 28May, 2011

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Hierarchy“management knows best”

Management

Workers

the outside world

39Saturday, 28May, 2011

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gapingvoid.com

hierarchy run amok

(4 x)

40Saturday, 28May, 2011

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Self-publishing

RidiculouslyEasy

Group-forming

UnlimitedInformation

Internet

Hyperlinks subvert Hierarchies*

* cluetrain.com41Saturday, 28May, 2011

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Photo: ma3t egypt

massdecentralized

social}

42Saturday, 28May, 2011

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Blind MonksExaminingthe

Elephant

KM

OD

HR

Legal

Marketing Training

SocialMedia

Sales

IT

43Saturday, 28May, 2011

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50% Wasted TimeKnowledge Workers

2011 WebTutorials Report

36%

14%

Finding Information Contacting PeopleScheduling Meetings

Managing Unwanted CommunicationsTime

44Saturday, 28May, 2011

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Social Media in BusinessIncreasing Speed of Access to Knowledge

(McKinsey 2011)

?

! ??

?! !

45Saturday, 28May, 2011

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Whatkind of

knowledge?

46Saturday, 28May, 2011

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TacitKnowledge

47Saturday, 28May, 2011

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we share tacit knowledge through conversation

48Saturday, 28May, 2011

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Social Learning

getting things done

in Networks49Saturday, 28May, 2011

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Learning is the Work50Saturday, 28May, 2011

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Image: Susan E. Haviland, CC-By51Saturday, 28May, 2011

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Working Sma!er

mimiandeunice.com

52Saturday, 28May, 2011

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The Librarian by Giuseppe Arcimboldo

Age of informationself-service

Just Google it!(and let them track you)

FewerAssistants

53Saturday, 28May, 2011

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US Workforce in 2011

Opportunities:

growing

Source: Socialcast54Saturday, 28May, 2011

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Leadership

SocialLearning

CollaborativeWork

Communicating&

Connecting

55Saturday, 28May, 2011

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Networked Learningworking smarter

InternetTimeAlliance.com

Part 4: PKM

Harold [email protected]

56Saturday, 28May, 2011

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Source: Charles Jennings - duntroon.com57Saturday, 28May, 2011

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{80-95%informal

Dependent:Instruction

Inter-dependent:

Social &Collaborative

Independent:Supported by

tools & information

58Saturday, 28May, 2011

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Image: ThisIsIndexed.com

59Saturday, 28May, 2011

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What's the problem?

• Unable to keep abreast of new developments

• Too much information

• Filter failure

60Saturday, 28May, 2011

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Networked Learningsense-making

+ getting things done

PKMPLE61Saturday, 28May, 2011

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•Data

• Information

•Knowledge

•Wisdom

KMPersonal

62Saturday, 28May, 2011

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Data + Knowledge = Information

0101

63Saturday, 28May, 2011

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symbolism

wisdom

narrative/mentoring

64Saturday, 28May, 2011

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Seek

Sense

Share65Saturday, 28May, 2011

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seeking66Saturday, 28May, 2011

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Seek

Sense

Share

Judgement-based:NaiveExpert

Network

Mechanical:Heuristic

Algorithmic

}

Filte

rs

67Saturday, 28May, 2011

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sense-making68Saturday, 28May, 2011

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Seek

Sense

Share

Lower Value Info

Higher Value Info

69Saturday, 28May, 2011

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Seek

make

Senseby:

Share

Filtering

Validation

Synthesis

Presentation

Customization

Lower Value Info

Higher Value Info

70Saturday, 28May, 2011

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tools for sharing71Saturday, 28May, 2011

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Source: upsidelearning.com

72Saturday, 28May, 2011

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blog

Creating Organizing SharingOne

Many

feed reader

Twitter

bookmarkingGoogle Docs

Wikipedia

*casting

tagging

SNS

73Saturday, 28May, 2011

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I Seek

enha

nced

ser

endi

pity

network

We Share & Use

ideas

ideas

I Sense

75Saturday, 28May, 2011

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• Finding things out on the Web

• Keeping up to date with new Web content

• Building a trusted network of colleagues

• Communicating with colleagues

• Sharing resources, ideas & experiences with colleagues

• Collaborating with colleagues

• Improving your personal productivity

76Saturday, 28May, 2011

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EXTRAS

78Saturday, 28May, 2011

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Work

Training&

Education

WorkLearning

Work is Learning& Learning is the Work

79Saturday, 28May, 2011

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PKM by Lilia Efimova@mathemagenic

80Saturday, 28May, 2011

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PKM by Urs Frei (CH)81Saturday, 28May, 2011

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PKM by Silvia Andreoli

82Saturday, 28May, 2011

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Self-directed

Personal Knowledge Management

Image: Sumeet Moghe

83Saturday, 28May, 2011

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Work Teams

Communitiesof Practice

External Learning

Networks

Perso

nal Kno

wledge

Managem

ent

Structured

Informal

Goal-oriented Opportunity-driven

84Saturday, 28May, 2011

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Source: Jane Hart - c4lpt.co.uk

85Saturday, 28May, 2011

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Source: Charles Jennings - charles-jennings.blogspot.com

Autonomy

Stra

tegi

c A

lignm

ent

86Saturday, 28May, 2011

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Source: Verna Allee - valuenetworks.com87Saturday, 28May, 2011