IT confidence

Connecting People & Things

- In brief- Who we are- What we do

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In Brief

• ISG is a well-established UK Company, trading for over 30-years, providing IT

Connectivity and Management Services via strategic partner relationships to a

wide range of end user clients.

• Over 10-years as a partner representing BT/Openreach, delivering infrastructure

services to your clients.

• Specialising in the delivery of UK and European wide IT Connectivity solutions to

Retail, Commercial, Public Sector and Government clients.

• Vast experience in the Rapid Mass Deployment and maintenance of Wired and

Wireless Network Infrastructure.

• True UK Wide engineering and management capability delivered from 5 UK

offices and ESC.

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Who we are

Organisation Structure:• 200-strong + extended workforce• Recent investment in management team• Established and highly experienced UK delivery

team at all levels• Technical support in the UK and via the

European Support Centre

Financials:• Revenues circa £17m & growing• EBITDA circa 10% and stable• Very competitive & efficient cost base

Operations:• Excellent process orientated and disciplined delivery mechanisms with strong IT bespoke systems• ISO 9001, 14001, 20000, 27001 and 22301• ISG one of only 20 companies worldwide to have ISO 22301 Business Continuity Management

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Retail Store Services – our range of services….

• ISG can provide every aspect of technology deployment for Stores - and warehouses and offices - including:

• WiFi surveys• Standard WiFi installation (access points, cabling, power, management

software)• Specialist proprietary wireless and WiFi deployment (e.g. for HHTs and PDAs,

self-scanning, self-checkout, RFID and ESL/digital displays etc.)• Cabling, networking, PCs, servers and software upgrades and migration• Management of very large-scale roll-outs• WiFi service management and long-term support – Service Desk and ‘as a

Service’• Integration with your existing ICT Infrastructure

www.isg-technology.com

… the Retail Store eco-system

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RSS – example successes

• Leading Supermarket – 12,000 APs over 2,200 outlets and ongoing support with >500 new surveys p.a. for store refresh (case study)• Fashion chain – over 3,000 Meraki APs to 550 UK & Ireland stores in less than 6

months (case study)• Major Electronics retailer – circa 300 Meraki APs to 200 stores in 6 weeks.• Fast food Chain – roll-out of WiFi to 330 UK outlets (case study)• Public house brand– ongoing project ultimately expected to deliver circa 6,000

Cisco APs to 4,500 UK pubs over a 12-month period• Lottery Brand – 100 stores installed per night• One of the largest fast food chains – end-to-end management of their new technology deployment to all their stores: staging, project management, installation, sign-off • High end Department Store– installation and ongoing support of their enterprise-wide ICT infrastructure