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ISO 14001 4.4.1 ISO 14001 4.4.1 STRUCTURE AND STRUCTURE AND RESPONSIBILITY RESPONSIBILITY

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Page 1: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 4.4.1ISO 14001 4.4.1STRUCTURE AND STRUCTURE AND RESPONSIBILITYRESPONSIBILITY

Page 2: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 2

Lesson Learning GoalsAt the end of this lesson you should be able to: Give examples of what is meant by role,

responsibility, authority, and organizational structure

Name four kinds of resources needed in an EMS

Summarise the responsibilities of an Environmental Management Representative

Explain why clear definitions of roles, responsiblities, authority, and reporting relationships are important in an EMS

Page 3: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 3

Organizational Structure

Relationships between functions and levels in an organization

Reporting hierarchy Summary of duties and

responsibilities

Page 4: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 4

Organizational Structure

CHUCK NORRISPresident

JACK NICHOLSONVice-President

Quality Assurance

CLINT EASTWOODVice-President

Human Relations

DUSTIN HOFFMANVice-PresidentEnvironment &

Safety

JULIA ROBERTSVice-President

Finance

CHERManager

EnvironmentalAffairs

SYLVESTER STALLONEManager

Health & Safety

VANHLaboratoryManager

SOPHEAPManager

Compliance

NHONGManagerLand Use

LONGManager

EIA

ANNManager

ISO 14001Thailand

THIHANHManager

ISO 14001Vietnam

GREEN COMPANY ORGANIZATION CHART

Page 5: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 5

EMS Integration Look for opportunities to

integrate the EMS into other organization functions such as:» quality» engineering» finance» human resources» maintenance» purchasing

Page 6: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 6

ISO 14001 Structure and Responsibility says:

Roles, responsibility, and authorities shall be defined, documented, and

communicated to facilitate effective environmental management

Page 7: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 7

What are Roles, Responsibilities, and

Authority? Role is the position an individual

occupies with an organization (job title), and the relationship of that position to others in the organization

Responsibilities are the assigned duties and obligations of an individual in a role

Authority is the power and influence an individual has to carry out responsibilities

Page 8: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 8

Example Role:

Manager of Environment, Health, and Safety

Responsibilities:» Co-ordinate environmental management

system activities» Monitor compliance with laws and

regulations» Set performance standards» Report to senior management on

environmental, health and safety issues and performance

Authority:» Order cut-back in production if necessary to

maintain compliance

Page 9: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 9

What is Meant by “Defined, Documented, and Communicated”?

Defined: the organization has identified the positions and responsibilities required to effectively plan, implement, and maintain the EMS

Documented: roles, responsibilities and authority have been written down» e.g., job descriptions, organization charts,

operating procedures, memoranda

Page 10: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 10

What is Meant by“Defined, Documented, and

Communicated”? (Cont’d)

Communicated: roles, responsibilities and authorities have been made known and are understood by all personnel

Page 11: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 11

Clearly Defined DutiesNeed: A clear ‘chain of command’ and

reporting relationships Well-defined areas of responsibility

withno overlaps, no gaps

Effective communications between functions and levels in the organization

Page 12: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 12

ISO 14001 Structure and Responsibility also says:

Management shall provide resources essential to the implementation and

control of the environmental management system. Resources include human resources, and specialized skills,

technology, and financial resources

Page 13: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 13

Management Responsibility

Ensure managers, supervisors, and workers have adequate:» time» training, know-how, experience» equipment» support» i.e., RESOURCES

to plan, implement, and maintain the EMS

Page 14: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 14

The Most ImportantIngredient in an EMS

Page 15: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 15

EMS Costs and Benefits

Help to justify resources by tracking benefits of EMS implementation, such as:» Energy savings» Reduction in waste disposal costs» Lower spill clean-up costs and down-time» Less surveillance by regulatory bodies» Savings in raw material use/cost

Page 16: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 16

Rewarding Performance Include environmental

performance in periodic personnel appraisals

Provide motivators for good environmental management practices

Reward personnel who improve environmental performance

Page 17: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 17

ISO 14001 Structure and Responsibility also says:

The organization shall appoint specific management representatives who, irrespective of other responsibilities, shall have defined roles, responsibilities, and authority for:(a) ensuring the EMS requirements are established, implemented, and maintained in accordance with this International Standard

(b) reporting on the performance of the EMS to top management for review, and as a basis for

improvement of the EMS

Page 18: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 18

Environmental Management Representative (EMR)

Responsible for: Coordinating and monitoring progress in

the EMS Identifying problems, and initiating

corrective and preventive action where necessary

Reporting progress and problems to top management

Recommending changes to top management

Page 19: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 19

Characteristics of an Environmental Management

Representative Respected in the organization Knowledgeable about environmental

issues Committed to environmental

improvement Has vision, authority, motivation,

organization, time-management, stamina

Page 20: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 20

Top Management’s Role

Build awareness of, and motivation for, environmental protection

Communicate environmental values and commitment to the environmental policy

Integrate environmental awareness into the organizational culture

Page 21: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 21

Individual’s Role

It is the commitment of individuals with shared values that transforms

an EMS from procedures and documents into a way of life at

work

Page 22: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 22

Ingredients of an Effective EMS

Clear vision and purpose communicated People, responsibilities, resources,

leadership, and structure aligned properly Strong leadership from top management

and the environmental management representative

Each person in the organization fulfilling their roles and responsibilities in the EMS

Page 23: ISO 14001 4.4.1 STRUCTURE AND RESPONSIBILITY. ISO 14001 Environmental Management Systems2 Lesson Learning Goals At the end of this lesson you should be

ISO 14001 Environmental Management Systems 23

Concluding ThoughtsImportant points to remember are: In an EMS, everyone has a role to play and

responsibilities to meet Responsibilities and reporting structures

for the EMS must be clearly defined Management must make available

adequate resources (e.g., people, time, money, equipment)

The EMR is the coordinator of the EMS, and the link to top management