iso consultancy services

Integrated Management Training & Consultancy

Corporate Profile

Process

Engineering Marketing

Outsourcing

ISO

Consultancy

Education &

Training

Integrated Management Training & Consultancy (IMTC) is one of the leading process management and improvement consultants in Oman, UAE and India. IMTC consultants are experienced to help the process owners identify, analyse and improve existing process of an organization to achieve the organization’s objectives. We offer you a whole spectrum of consultancy and

marketing services. we at IMTC believe that each

organization is unique in its business environment,

vision, mission and approach. What works well for one

organization might not work that well for another, and

keeping this in mind, we offer customized services

tailor made to your organization.

Process improvement solutions need a dynamic approach across the organisation, and often the lack of knowhow, or willingness leads to a failed implementation. Our consultants work with you as a partner and guide you through each step, to ensure a successful implementation. The benefits are clear and measureable like Fund flow improvement, customer satisfaction, efficiency and a much better performing organization with optimized business processes.

Process Improvement solutions

ISO Consulting and Implementation Business Process Reengineering

Marketing Outsourcing Process Improvement Education & Training

Our consultants have vast experience in providing process improvement solutions to construction, hospitality, healthcare, steel, water, perfumes, Bank, Insurance, and Financial Institutions. As a consultant, we can analyse your existing process and help you re engineer your processes to achieve maximum efficiency.

Tel: +968-24479944

1E, Coral Building, Al Khawair www.imtcgroup.com

Muscat, Oman Email: [email protected]

“Achieve Reduced Costs, customer satisfaction, Operational efficiencies and more business

with ISO 9001:2015 Quality Management System“ ISO 9001:2015 Quality Management System: Overview ISO 9001 is the internationally recognized standard for Quality Management Systems (QMS). It provides your organization with a framework and set of principles that ensure a common sense approach to the management of your business activities to consistently achieve customer satisfaction

ISO 9001: 2015 is part of the ISO 9000 family of standards. It is an internationally recognized

Quality Management System. It focuses on customer expectations and customer satisfaction.

ISO9001:2015 evaluates appropriateness and effective-ness of the organizations’ quality management system.

Job satisfaction, employee Quality awareness, improved morale, and improved operational results will be the outcome of ISO 9001:2015 Legal and regulatory requirements

ISO 9001:2015 Quality Management System: 5 Categories of Quality Management

Organizational Context Management Responsibility

Resource Management Risk Management

Measurement, Analysis and Improvement

ISO 9001:2015 Quality Management Systems: Benefits

Improved Customer satisfaction Delivering Products and services that consistently meet customer requirements and standards

Reduced operating costs

Through continual process improvement & greater operational efficiencies. Waste and rework is also reduced.

Credibility and Image Independent Verifications against internationally recognized standards enhance your corporate image and add to the credibility

Explore new markets and win more business Many Procurement specifications today require the ISO certification as a prerequisite to supply

Legal compliance

Fulfilling the statutory and regulatory requirements.

Greater Demand A Higher Quality spurs up the demand

Contact us today if you wish to have your existing

QMS certified, or implement a QMS that confirms

to the internationally recognized standards.

Tel: +968-24479944



ISO 14001:2015 Environmental Management System: Overview Experience shows that organizations can realize a variety of benefits by implement an effective EMS. By implementing an effective EMS, the organization can minimize harmful effects on the environment caused by its activities, and Achieve continual improvement of its environmental performance.

Two standards - ISO 14001:2015 provides the requirements for an EMS and ISO 14004:2015 gives general EMS guidelines. An effective and efficient management tool to improve the environmental performance

Other Standards deals with labelling, performance

evaluation, life cycle analysis, communication and auditing.

Identify and control the environmental impact of

organization’s activities, products or services.

Sets Environment objectives and targets. Stresses on Continuous Environmental performance improvement

A holistic approach to environmental policy, plans

and actions

EMS is flexible and can be integrated to any existing environmental systems after retooling

ISO 14001:2015 Environmental Management System: Benefits

Improved Customer satisfaction ISO 14001:2015 provides assurance to an organization that controls the process and activities that have the environmental impact.

Reduced operating costs

Savings in Cost of Waste management, Energy and water

Corporate Responsibility and Image Creating an environmentally responsible organization and Enhanced Corporate Image.

Improved Relationship

Providing environmental assurance to the customers and government agencies

Comply with environmental regulation

Protect the environment, prevent pollution and

improve the environmental performance

Contact us today if you wish to have your existing EMS certified, or implement a EMS that confirms to the internationally recognized standards.

“Protect the environment, reduce costs and achieve continual improvement of your environmental

performance with ISO 14001: 2015 EMS”

Tel: +968-24479944



“Reduce risk, enforce workplace health & safety and improve efficiency by implementing OHSAS 18001: 2007 Occupational health and safety system”

OHSAS 18001:2007 Occupational Health and Safety System

OHSAS 18001:2007 Occupational health and safety management systems specifies requirement for an occupational health and safety (OH&S) management system, to enable an organization to control its OH&S risks and improve its performance.

OHSAS 18001 is the internationally recognized specification standards for

occupational health and safety management systems It enforces a healthy and safe work environment OHSAS 18001 is compatible to ISO 9001 and ISO 14001 OHSMS is part of the organization’s Risk Management Strategy and helps an

organisation to control its OH&S risks and improve its performance.

Benefits of OHSAS 18001:2007 Occupational health and safety management system.

OHSAS helps in many respects including minimized risk to workforce, reduced downtime, improved safety etc. The benefits are substantial.

Minimized Risk

Eliminate or minimize risk to employees and other stake holders associated with the OH&S risks due to organizations activities

Reduce Losses

Reduce and minimize the Downtime and Losses associated.

Reduced Cost Reduction in Accidents, compensation and decreased employee insurance cost.

Employee Morale & Management Efficiencies.

Improved employee safety awareness and improved moral and feeling of wellness. Increased management efficiencies by integrating quality, environmental and safety standards

Demonstrate a commitment to strong OH&S policies and independent certification.

Tel: +968-24479944



“Food Safety Management System is applicable to all organizations, regardless of size, which are involved in any

aspect of the food chain and want to implement systems that consistently provide safe products” ISO 22000:2005 Food Safety Management Systems ISO 22000:2005 is a Food Safety Management System that can be applied to any organization in the food chain. It demonstrates the organization’s ability to control food safety hazards and that food is safe at the time of human consumption.

ISO 22000 can be applied independently or integrated with existing management systems FSMS uses a management systems approach as well as HACCP process

ISO 22000 integrates the principles of the Hazard Analysis and Critical Central Point. Hazard analysis assists in organizing the knowledge required to establish an effective combination of control measures

ISO 22000 requires that all hazards that may be reasonably expected to occur in the food chain, including hazards that may be associated with the type of process and facilities used, are identified and assessed.

ISO 22000 is industrial-specific risk management system for any type of food processing FSSC 22000 is a Food Safety certification scheme that uses ISO 22000 and PAS 220 PAS 220 specifies for prerequisite programs for food manufacturers

Who Should Apply It is applicable to all organizations, regardless of size, which are involved in any aspect of the food chain and want to implement systems that consistently provide safe products Food Processing industries Food Packaging industries

Food Storage warehousing and Distribution Organizations involved in Public Food Sales Laundry & Pest Control Food Production and Manufacturing

Benefits Customer Satisfaction and Enhanced Image Process improvements & reduced customer com-plaints. Reduces the likelihood of product recall and adverse publicity. Food safety Provides a preventative approach to food safety. Facilitates better understanding of food packaging safety issues Complementary to QMS Aligns with other management systems (ISO 9001, ISO 14001)

Tel: +968-24479944



ISO 27001: 2013 Information Management Systems- Overview Information Today is business critical and it should be suitably protected. Information leaks can cost the businesses dearly and such risks should be managed with risk assessment methodology and continual improvement plan. ISO27001 provides guidelines for information security with a risk-oriented approach that ensures ongoing risk assessments through periodic audits.

An information security management systems (ISMS), that intends to bring information security under management control

ISMS brings the existing information security

control in an organized structure

ISMS addresses data security, business continuity planning and physical security.

ISMS systematically examine the organization’s

information security risks threats, vulnerabilities and impacts

ISMS designs and implements information security

controls and forms of risk treatment

ISMS provide good practice guidance on designing, implementing and auditing to protect the confidentiality, integrity and availability of information.

“Information is the most important business asset. Protect your business critical and customer information with ISO27001:2013 Information management system”

Benefits of ISMS

Reduce Costs Reduced security breaches, easy administration and reduced insurance premiums.

Manage Risks

Structured risk assessment and management for information security

Business Continuity

Minimum or Zero downtime and business continuity

Information Availability

Protect the confidentiality, integrity and availability of information

Build Confidence

Build trust with your clients and partners about security seriousness.

Tel: +968-24479944



“Improve the reliability and accuracy of your test results and enhance customer

satisfaction and trust by implementing ISO15189:2012 – Media Laboratories”

ISO 15189:2012 Medical Laboratories Overview ISO 15189 specifies the quality management system requirements particular to medical laboratories, stressing the importance of evidence, document control, and control of records and clinical material ISO 15189 standards are based on the details of ISO/IEC 17025:1999 General requirements for the competence of testing and calibration laboratories. ISO 15189 advises the users of the laboratory service, the collection of patient samples, the

interpretation of test results, acceptable turnaround times, how testing is to be provided in a

medical emergency and the lab's role in the education and training of health care staff.

Importance and Benefits of Implementing ISO15189:2012 In the health Care system, the Quality Management Program plays a key role through the quality assurance. It can improve the reliability and accuracy of test results that are critical for diagnosis and treatment.

Unified Standard ISO 15189 bring standardized process to the laboratory systems

Quality ISO 15189 is a quality bench mark to all medical labs

Customer Trust The accuracy and reliability of the test increases the customer satisfaction and trust

Management Efficiency and Accountability

It Eliminates waste and inefficiencies, and creates management accountability

Tel: +968-24479944



"Save cost, get access to marketing talent pool and create & uphold your organization’s corporate image with our marketing outsourcing services"

Marketing outsourcing is one of the key strategies of organizations to improve the performance and return on investment in modern management.

While you leave the marketing to us, your top management can continue to focus on business critical areas like new product development, existing product improvement and overall operations.

Rather than having an in house marketing team all the time, you can outsource your marketing jobs on an ad hoc basis. This translates into great cost savings.

Our Marketing outsourcing service also gives you access to highly professional marketing talent pool, which only few large organizations can maintain in house because of training needs and staff retaining challenges.

IMTC is a leading marketing outsourcing consultant in Middle East and India, with a vast experience in marketing strategy and new regions development. We offer turnkey marketing solutions: Market study, forming strategies in align with organization’s objectives, setting up teams, marketing and promoting the product or services and achieving the organization’s objectives.

Our Marketing Outsourcing services include

Sales and Promotions

Our sales and promotion services get you the best marketing results.

Market Research We Undertake Market research to gather information about your targeted customers. Our Market information, segmentation and trends can help you formulate your marketing strategies.

Marketing Material Preparation

Excellent marketing Material can help you persuades prospects to take action. We offer Brochures, catalogues, articles, technical papers and press releases among various other marketing material you may need

Tel: +968-24479944



“Well defined processes can help you gain efficiency, increase customer TQM satisfaction and bottom line. Identify,

analyse and improve

your existing processes

with IMTC’s

professional process

improvement and

reengineering

consultancy”

Six Sigma

Process

Improvement Process

Reengineering

Balance

Scorecard

Process improvement and re-engineering Consultancy An organization's strategic goals should align with the business Process Improvement exercise. Integrating programs like Balanced Scorecard to the BPI initiative can bring about this alignment. e.g. When deploying Six Sigma, identification of projects can be done on the basis of how they fit into the Balanced Scorecard agenda of the organization. The process need to consider the customer satisfaction and should have measurable results. Our highly professional consultants can help you identify, analyse and improve your existing business processes. Six Sigma We understand that each industry has its own set of challenges, goals and resources that need to be considered. We Help you identify the untapped potentials and maximize efficiency. Our Six sigma consultants have vast experience in various industries like Aviation, Civil Construction, Chemicals, Electro-Mechanical Construction, Food Processing, Health Care, Information Technology, Inspection & Testing, Manufacturing, Marine, Oil & Gas, Packaging, Plastics, Printing, Project Management, Real Estate, Recruitment, Retail, Telecommunications, Tobacco, Transportation, Trading, etc. Application of Six Sigma has significant and measurable results. Leave it to our consultants to study your business processes and suggest ways on optimizing for best results.

Tel: +968-24479944



Realize clear and measurable benefits like Fund flow improvement and increased profitability with optimized business processes

Total Quality Management TQM is a continuous effort where all the members of an organization work on improving process, produces and services. Our TQM consultancy can help you capitalize on the involvement of management, workforce, suppliers, and even customers in order to meet or exceed customer expectations. Our Consultants are highly experienced in TQM. TQM is a complex process and lack of know how renders many attempts to introduce TQM fail. We help you with every step of TQM and ensure that you are able to not only implement TQM but also see the measurable results and benefits soon after introducing to your organization. Balanced Scorecard Method

Business Process Re-engineering Business process reengineering can help your

organization become more efficient and it transforms

an organization in ways that directly affect

performance. A minor change in processes can have dramatic effects on the overall organizational performance like cash flow, service delivery and customer satisfaction. Our consultants can help you map, analyse and improve the organization's procedures. We start with the basics like mission statement and vision of the organization and then go on building the business strategies that can help your organization thrive. After this, we look at your business processes, document them and suggest the improvement measures.

The balanced scorecard gives you a comprehensive view of the organization from four perspectives. Each Perspective is then individually analysed and optimized.

Growth and Learning Deals with Employee training and Knowledge management.

The Business Process Perspective

Deals with the critical internal business processes.

The Customer Perspective Deals with Service and customer satisfaction.

The Financial Perspective

Deals with funds management and financial-related perspective.

Our consultants will help you with every step of the implementation, and visible benefits once it’s rolled out to your organization.

Tel: +968-24479944



Integrated Management

Consultancy

How to reach us

Integrated Management Training & Consultancy

1E, Coral Building, Al Khawair

Muscat, Oman

Tel: +968-24479944

Email: [email protected]

Websites: www.imtcgroup.com

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