israelgivesdonationsystem

25
IsraelGives Online Donation System Yonatan Ben-Dor +972-3-5184052 [email protected]

Upload: yonatan-ben-dor

Post on 08-May-2015

293 views

Category:

Economy & Finance


0 download

TRANSCRIPT

Page 1: Israelgivesdonationsystem

IsraelGives Online Donation System Yonatan Ben-Dor

+972-3-5184052

[email protected]

Page 2: Israelgivesdonationsystem

The IsraelGives Donation System is Israel’s most popular donation system, with over 1,100 client organizations.

IsraelGives has been operating since 2009, and in 2012 experienced a 66% increase in online revenue.

The average donation through IsraelGives was 220 NIS.

The average donation from a US donor was $108, 40% higher than the average US online donation ($77, according to Philanthropy.com)

Page 3: Israelgivesdonationsystem

A solution that serves the Israeli organization and its international partner

organizations together.

Page 4: Israelgivesdonationsystem

Israeli Donations USD Donations CAD Donations GBP Donations

Israeli Amuta US Friends Canadian Friends British Friends

The Problem: 4 separate donation systems • Expenses x4 • Donor and donation data in 4 separate systems • No simple oversight process for Israeli amuta. • Donor experience is confusing and not

streamlined

Database 1 Database 2 Database 3 Database 4

Page 5: Israelgivesdonationsystem

Donation Form

Israeli Amuta US Friends Canadian Friends British Friends

The IsraelGives Solution: A single donation portal that serves all partner organizations • Donation is routed to partner organization via

currency selected • Reduce expenses by 75% • Automated e-receipting on behalf of all organizations • Every organization receives access to donor details,

while Israeli organization has full oversight

Database

Page 6: Israelgivesdonationsystem

Countries of Operation

IsraelGives Donation System can operate in 190 countries

Through Cybersource Payment Gateway: 190 countries

Through PayPal Payment Gateway: US, Canada, UK

Page 7: Israelgivesdonationsystem

Donor chooses to donate in US Dollars on branded organizational donation form

Israeli Amuta

Funds are transferred into the PayPal or

Merchant Account of US Friends

Process – Foreign Donation

Donor receives instant e-receipt on behalf of US friends

US Friends

Copies are emailed to

Funds are withdrawn to bank account

Donation Data is instantly viewable by

US Friends and by Israeli Amuta

Page 8: Israelgivesdonationsystem

Donor chooses to donate in Israeli Shekels

Funds are transferred into the

Isracard/CAL/Visa account of the amuta

Process – Israeli Donation

Donor receives instant thank you email with attached PDF receipt

issued by Invoice4u.co.il

Israeli Amuta

Copies are emailed to

Funds are withdrawn to bank account

Donation Data is instantly viewable by

US Friends and by Israeli Amuta

Page 9: Israelgivesdonationsystem

Fully Branded Donation Experience

Page 10: Israelgivesdonationsystem

Fully Branded Donation Forms Provided by IsraelGives, or organization-built using the IsraelGives API. View Form Style 1, Form Style 2

E-card (Honoree Donation) When donors choose to donate in memory or in honor of someone, the Donation System will create a fully-branded e-card and email it to the recipient of their choice. If they want the card sent by postal mail, the Donation System will create a card and email it you, so that you can put it on your organization's letterhead and mail it out

Email Confirmations The Donation System automatically sends out an email confirmation in your organization's name. Copies of the confirmation can be sent by 'bcc' to as many people in your organization as you like.

Page 11: Israelgivesdonationsystem

International Fundraising

Page 12: Israelgivesdonationsystem

Languages We offer donation forms (and email confirmations) in English, French, Hebrew, and Arabic. We can easily add additional languages.

Currencies Donors can give in at least 17 different currencies, and are always charged in their original currency (not converted). So if a Canadian donates $100 CAD, that's what he'll see on his credit card statement.

Page 13: Israelgivesdonationsystem

A Range of Payment Methods

Page 14: Israelgivesdonationsystem

Methods Donors can donate either by credit card or by PayPal.

Frequency In addition to one-time donations, donors can make recurring monthly donations and yearly donations. This also makes it easier for you to collect monthly or yearly membership fees.

Purchases and Sales The system also enables your organization to collect funds for ticket purchases, product sales, and more.

Page 15: Israelgivesdonationsystem

Multiple Platforms for Online and Mobile Giving

Page 16: Israelgivesdonationsystem

Browsers The IsraelGives Donation Form works in all major browsers.

Mobile The IsraelGives Donation Form is optimized for mobile browser viewing, and both credit card and PayPal payments work fluidly from iPhone, Android, and other mobile devices

Facebook IsraelGives offers a special Donation Form to collect donations from your Facebook Page. We'll also help you to install the Form as a special tab in your Page

Page 17: Israelgivesdonationsystem

Save time through instant e-receipting

Page 18: Israelgivesdonationsystem

International E-receipts are issued in the name of the international partner organization, and copies are stored in the online account of the donor

Israel Create instant PDF receipts and attach them to the Email Confirmation sent to the donor. The original (makor) PDF receipt is stored in you and your donor's IsraelGives account to download and re-print at any time

Page 19: Israelgivesdonationsystem

Online reporting and CRM Integration

Page 20: Israelgivesdonationsystem

Online Account Both you and your donor receive an online account that you can use to track your donations, reprint your receipts, and manage your recurring donation orders

Connectivity to CRM Systems The IsraelGives Donation Forms have an easy-to-connect-to XML or CSV web-service, that you can connect to to export your donation, donor, and receipt data directly and automatedly into your CRM system, like Salesforce. Alternatively, you can download the data as CSV and import it into your CRM system.

Page 21: Israelgivesdonationsystem

Maximizing donations post-sale

Page 22: Israelgivesdonationsystem

Matching Gift At the end of the donation process, the donor is invited to search whether his company has a matching gift program. He then can download the relevant form and contact details to qualify for the matching gift.

Save My Donation Some donors try to make donations but do not succeed - Don't lose their donation! IsraelGives has a unique service called "Save My Donation", where we present you with information about people who tried to make donations through the Donation Form but did not succeed. We also have a supplemental service where we'll actually contact the donors for you by email or telephone, and help to turn their failed attempt into a successful donation.

Page 23: Israelgivesdonationsystem

Security

Page 24: Israelgivesdonationsystem

Https and PCI Compliant Your donation form is hosting in a secured (HTTPS) environment on the Tel Aviv-based IsraelGives server. The donation system is fully PCI-compliant and all credit card information stored in the system is encrypted.

Https and PCI Compliant Our full-time Israel-based tech team ensures 99.9% system uptime and full technical support and oversight.

Page 25: Israelgivesdonationsystem

Basic Costs 1000 NIS set-up fee (first organization), 500 NIS for

additional foreign organizations • Includes branded donation form and e-receipt template.

299 NIS monthly fee (Israel) + 199 NIS per additional foreign organization • Includes customer and technical support, and secured hosting of

the donation system and donation data.

2.5% transaction fee

Additional Fees $30 PayPal Merchant Gateway fee per month for foreign

partner (PayPal) or $50 CyberSource fee Associated credit card/Paypal fees