it and knowledge worker

30
MANAGING IT SYSTEM Managing IT Managing Knowledge Workers RODEL O. MINIANO Ph. D. in Management I

Upload: jhardine-garcia-miniano

Post on 10-Dec-2015

225 views

Category:

Documents


0 download

DESCRIPTION

IT and Knowledge Worker

TRANSCRIPT

MANAGING IT SYSTEM

Managing IT

Managing Knowledge Workers

RODEL O. MINIANOPh. D. in Management I

Information Technology?

•Name of technique which is used for handling and providing the information

Information Technology Management

IT management is the discipline whereby all of the information technology resources of a firm are managed in accordance with

its needs and priorities.

The central aim of IT management is to generate value through the use of

technology. To achieve this, business strategies and technology must be

aligned.

CHALLENGES… Rapid technological change

Exploding applications and data

Frequent External Shocks

MANAGING THE ASSETS IN AN

IS ORGANIZATON

IS leadership must manage these organizational assets:

Human Resources

Organizational data

Physical Infrastructure

Application Portfolio

Developing Human Resource

Provide specialized IT training for IS

professionals and others

Improving the Physical Infrastructure

Infrastructure management issues addressed here are:

Location

The workstation

Supported operating systems

Redundancy

Supported communications p

Bandwidth

Security versus ease of access

Access to external data services

Managing the Application Portfolio

Most companies cannot operate without software applications –

they are critical assets.

Just as physical infrastructure, software portfolio needs managed

as an asset.

Managing the Application Portfolio

A company must knowWhat software it ownsWhere it is locatedWhat it doesHow effective it isWhat condition it is in

1. Developing effective change management system

2. Ethical use of IT

3. Determining an outsourcing strategy

4. Deploying global information systems

5. Ensuring regular performance measurement

INFORMATION TECHNOLOGY

MANAGEMENT SYSTEM ISSUES

Knowledge Worker

What’s

Knowledge

Worker?

“… works primarily with

information or …

develops and uses

knowledge in the

workplace.”

Peter Drucker, Landmarks of Tomorrow, 1959

What does a

knowledge

worker needs

to be?

particular

age!

But broad skills…

… use wide range of tools…

… shares and distributes information freely…

… creative…

… innovative…

… intellectually present…

….. and aspire after new knowledge.

How to

become a

knowledge

worker?

Keep on

LEARNING!

Get sources from…

... and put into practice.

Why do we

need to be a

knowledge

Worker?

Because the world keeps on changing…

... knowledge worker becomes valuable…

…and we don’t want to become one of them.

RODEL O. MINIANOPh. D. in Management I

THANK YOU!!!