it as a service provider
DESCRIPTION
Transform into a service provider for the most effective and efficient use of services across the enterpriseTRANSCRIPT
Transforming IT as a Service ProviderWhat it means for you
Vistara is a SaaS platform for IT operations
lifecycle management
1100+ Customers 100+ Partners Broad Cloud &
Platform Integration
Operations in North America, Japan and India HQ in San Jose, CA
Recognized for Innovation
Our Agenda – What’s In It For You
Understand the key trends that impact IT operations management
Evaluate where you are in the evolution of IT as a service provider
See the solution in action and understand how you can meet the demands of your
business
The Trends
Cloud and Shadow IT Are Old Hat
Source: Google Trends http://www.google.com/trends/explore
So What About Cloud?
Source: Gartner, August 2013/September 2013
So What About Cloud?
Source: Gartner, August 2013/September 2013
Worldwide market for public cloud services is
expected to grow 19.0% in 2014 to $158
billion…
Through 2018, the
cloud services
market is forecast to
grow at a five-year
CAGR of 17.3%,
reaching $294 billion
in 2018…
From 2014 through 2018, $132 billion will
be spent on IaaS…
So What About Cloud?
Source: Gartner, August 2013/September 2013
Worldwide market for public cloud services is
expected to grow 19.0% in 2014 to $158
billion…
Through 2018, the
cloud services
market is forecast to
grow at a five-year
CAGR of 17.3%,
reaching $294 billion
in 2018…
From 2014 through 2018, $132 billion will
be spent on IaaS…
44% of large enterprises polled indicated
they had private cloud service in pilot or
production use and 72% planned to have a
private cloud service in place in 2014…
Management and operational
processes was chosen by
more people by far as the
biggest challenge in private
cloud computing...
So What About Cloud?
Source: Gartner, August 2013/September 2013
Worldwide market for public cloud services is
expected to grow 19.0% in 2014 to $158
billion…
Through 2018, the
cloud services
market is forecast to
grow at a five-year
CAGR of 17.3%,
reaching $294 billion
in 2018…
From 2014 through 2018, $132 billion will
be spent on IaaS…
Any substantive cloud strategy will
ultimately require using multiple cloud
services from different providers, and a
combination of both internal and external
cloud…Nearly half of large enterprises will
likely have hybrid cloud
deployments by the end of 2017
Management and operational
processes was chosen by
more people by far as the
biggest challenge in private
cloud computing...
44% of large enterprises polled indicated
they had private cloud service in pilot or
production use and 72% planned to have a
private cloud service in place in 2014…
How widespread is “Shadow IT”?
How widespread is “Shadow IT”?
Source: Stratecast, November 2013
“The average company utilizes around 20 SaaS applications;
of these, more than 7 are non-approved. That means you can
expect that upwards of 35 percent of all SaaS apps in your
company are purchased and used without oversight.”
Changing IT Operations Environment
Integrated Operations Platform
Single Pane of Glass That Integrates ITOM and ITSM
Federated Infrastructure Management
On-Premise, Public, Private, Hybrid
Services Highway
IT Personnel – Internal, External, OEMs
IT Supply Chain Continues to Grow
Source: Gartner, May 2014; Google Trends
IT Outsourcing
Source: Gartner, April 2014
Hybrid IT Environments
Source: Bilderbeek Consulting, 2011
IT as a Service Provider
“The role of the IT organization is to be the
value-added enabler for the most effective
and efficient use of services across the
enterprise.”
Source: Gartner, February 2013
Characteristics of a Service Provider
• Takes on and/or delegates responsibility to fulfill the IT service– Internal, external
– On prem, cloud
• Holistic visibility and command center for governance and management
• Service level accountability
• Provide reporting, planning and insights to the business
• Scalable and secure IT capabilities
• Compliant
• End to end IT operations lifecycle management
IT Operations Lifecycle Management
IT Operations Lifecycle Management
IT Operations Lifecycle Management
See IT In Action
1. Single pane of glass for IT infrastructure and
services across multiple lines of business
2. Auto discovery of new resources that are on
boarded in your business
3. Report on service level agreements
4. Self service reporting
Road to IT as a Service Provider
Aki Naito
Senior Director, Marketing
@akinaito
Varma Kunaparaju
Chief Technology Officer
@varma1
Thank you