it briefing › news › it_briefings › documents... · 19/01/2012 · it briefing agenda •...
TRANSCRIPT
![Page 1: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/1.jpg)
IT BriefingJanuary 19, 2012Goizueta Business School,Room 201
![Page 2: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/2.jpg)
01/19/12
IT Briefing Agenda
• EAS Archiving Service• LearnLink Client Upgrade• Emory Unplugged Outage• General Security Update• IT Briefing Update
• Terry Markert• Elliot Kendall and José Rodriguez• Paul Petersen• Brad Judy• Wade Moricle
2
![Page 3: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/3.jpg)
01/19/12
EAS Archiving Service
Terry MarkertEnterprise Msg Sys Admin II, Infrastructure
3
![Page 4: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/4.jpg)
01/19/12
EAS Archiving Service
• Archiving has been suspended since 8/22/2011– Archive messages available only from Outlook client or
EWA (eas.emory.edu)– Exchange mailbox contains 4 years of data, archiving
was not rolling data out of Exchange– Plans to go to another archiving platform (Exchange
Archiving)• Recovered Deleted Items is to be used to restore
messages deleted or missing• No more PST files with the exception of Legal
cases4
![Page 5: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/5.jpg)
01/19/12
EAS Archiving Service
5
?Questions
![Page 6: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/6.jpg)
01/19/12
LearnLink Client Upgrade
Elliot KendallInformation Security Specialist, OIT Information
Security
José RodriguezManager, Academic Technology Services
6
![Page 7: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/7.jpg)
01/19/12
LearnLink Client Upgrade
The Problem• Security vulnerability in FirstClass client software• Affects version 10.009 and earlier,11.005 and
earlier• Windows only – Mac, Linux, iPhone, web, etc.
don’t need to worry• Dangerous if you have FirstClass installed, even
if you don’t use it!
7
![Page 8: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/8.jpg)
01/19/12
LearnLink Client Upgrade
The Problem• Triggered by clicking a link• Creates a malicious file in Startup Items folder
that runs next time you log in• Could be spread by email, web site, Office
document, etc.• A targeted email attack against @emory.edu
addresses could compromise hundreds of computers
8
![Page 9: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/9.jpg)
01/19/12
LearnLink Client Upgrade
9
The Solution• LearnLink users will need to upgrade clients
– University is on FC Server v10• 10.x and earlier clients need to upgrade to 10.014+
– GBS is on FC Server v11• 11.x clients need to upgrade to 11.006+
• By March 12, 2012 will be requiring minimum client versions of 10.014+ or 11.006+– Requiring of all users, not just Windows
![Page 10: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/10.jpg)
01/19/12
LearnLink Client Upgrade
10
The Communication Plan• IT Briefing• Email to Local-l• Email to LearnLink users• Client pop-up to upgrade
![Page 11: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/11.jpg)
01/19/12
LearnLink Client Upgrade
11
?Questions
![Page 12: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/12.jpg)
01/19/12
Emory Unplugged Outage
Paul PetersenDirector, Infrastructure
12
![Page 13: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/13.jpg)
01/19/12
Emory Unplugged Outage
• Review Recent Issues– VLAN/Role mismatch (Friday)– Controller sluggishness (Tuesday)
• Remediation Steps Taken– Removed VLAN mobility (Tuesday)– Wireless code upgrade (last night)– Removed bandwidth contracts (earlier this morning)
• Current State– Stable, but monitoring closely
13
![Page 14: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/14.jpg)
01/19/12
Emory Unplugged Outage
14
?Questions
![Page 15: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/15.jpg)
01/19/12
Security Update
Brad JudyInformation Security Specialist, OIT Information
Security
15
![Page 16: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/16.jpg)
01/19/12
AV Consolidation
• Evaluation complete, McAfee being recommended to governance for all of Emory
• Currently reviewing license suite options• Working on design and plan for McAfee ePO
infrastructure– Once design is complete, goes to ART for review
16
![Page 17: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/17.jpg)
01/19/12
Smartphone policy update
• Policy published, communicated to Local-L and all end-users (even more communications coming)
• Internal testing in OIT ongoing (now all of UTS)• Work-in-progress documentation online
– http://it.emory.edu/security/smart_device/– Send feedback to [email protected]
17
![Page 18: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/18.jpg)
01/19/12
Awareness
• Smartphone policy awareness just sent– Posters coming soon
• Smartphone enforcement communication coming once dates are set
18
![Page 19: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/19.jpg)
01/19/12
Quick stats
19
![Page 20: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/20.jpg)
01/19/12
Quick stats
• New Palo Alto firewalls in place for ResNet (coming soon elsewhere)
19
![Page 21: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/21.jpg)
01/19/12
Quick stats
• New Palo Alto firewalls in place for ResNet (coming soon elsewhere)
• Application aware firewalls, not just IP/port
19
![Page 22: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/22.jpg)
01/19/12
Quick stats
• New Palo Alto firewalls in place for ResNet (coming soon elsewhere)
• Application aware firewalls, not just IP/port • Potential categories of bad URLs to block
(ResNet stats for 48 hours):– Phishing and fraud – 1155 hits– Spam URLs – 534 hits– Spyware and adware – 7678 hits
19
![Page 23: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/23.jpg)
01/19/12
Security Questions?
20
![Page 24: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/24.jpg)
01/19/12
IT Briefing Update
Wade MoricleMarketing and Communication Specialist,
Integration
21
![Page 25: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/25.jpg)
01/19/12
IT Briefing Update
• How long?– Since 2003
• Who attends? – UTS (all departments), Emory College, School of
Medicine, University Libraries, Oxford College, School of Public Health, Campus Services, Theology School, Campus Life Activities
• Who to contact for invites, calendars, feedback?– Wade Moricle – [email protected]
22
![Page 26: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/26.jpg)
01/19/12
IT Briefing Update
Survey• Topics You’d Like to See
– Cloud Computing– Future web hosting directions (Wordpress Mu, self-service MySQL)– VPN changes– Architecture changes– Overview of available services– Vendors discussing new hardware options– Configuration Management– Trusted Storage– DeskNet– Bookstore– DAS Project
23
![Page 27: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/27.jpg)
01/19/12
IT Briefing Update
Survey• Thoughts About the Briefing
– Change locations– Need advance knowledge of changes– Record sessions
• Camtasia and iTunes U
– Improve the lead time for next meeting info– Change the topics – lose monotony– Make meeting info available in the web
• It.emory.edu/news/it_briefings/
24
![Page 28: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/28.jpg)
01/19/12
IT Briefing Update
Upcoming Topics• Blackboard Update• Business Intelligence• Data Center Networking• Kronos Update• Load-balancer Refresh Update• Virtual Server Environment Update• Wired and Wireless Changes in ResNet
25
![Page 29: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/29.jpg)
01/19/12
IT Briefing Update
26
?Questions
![Page 30: IT Briefing › news › it_briefings › documents... · 19/01/2012 · IT Briefing Agenda • EAS Archiving Service • LearnLink Client Upgrade ... – Archive messages available](https://reader033.vdocuments.net/reader033/viewer/2022060501/5f1b57815b5c6f7f91520061/html5/thumbnails/30.jpg)
01/19/12
27
Thank you for coming!