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IT Essentials 6.0 Overview January 2016 Jorge Leiton Product Manager

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IT Essentials 6.0Overview

January 2016

Jorge LeitonProduct Manager

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 2

Contents

Cisco Public© 2013 Cisco and/or its affiliates. All rights reserved. 3

Overview

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 4

IT Essentials 6.0Subtitle: Size 24, Left Aligned

• A comprehensive overview of computer hardware and software with an introduction to advanced concepts

• Designed for students pursuing careers in IT who want practical knowledge of how different types of computing devices work

• Interactive learning experience with hands-on labs, assessments that provide immediate diagnostic feedback.

• Cisco Packet Tracer activities are designed for use with Packet Tracer 6.2 and support alignment with the new CompTIA A+ certification objectives

• Introduce the student to computer and mobile devices hardware and software, as well as operating systems, networking concepts, IT security, and troubleshooting

• Available in netacad.com with improved user interface and navigation features

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 5

Content Changes in 6.0 • Aligns with updated CompTIA A+ 200-901 and 200-

902 certification exams

• Focus on the skills needed to perform the job, not on the specific features and functions of different operating systems

• Updated and expanded content in: cybersecurity, mobile devices, troubleshooting and a variety of operating systems

• New topics added to align with certification changes:

• Mac OS (OS X) and Windows Phone• Data Centers and Cloud Computing• Networked Host Services• Basic Linux CLI commands• Motion Sensors, Touchpads, Smartcard readers• Windows 8 & 8.1

• Aligns to latest version of Packet Tracer, PT 6.2

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 6

Benefits for Students

• Offers a comprehensive introduction to the IT industry

• Provides a comprehensive introduction to the IT industry and in-depth exposure to personal computers, hardware, and operating systems

• Learn by doing: hands-on activities and labs help students become familiar with how to safely and securely install, configure, maintain, upgrade, and troubleshoot computer systems

• Anytime learning: course text, assignments, quizzes, and discussions are supported on mobile devices

• Immediate feedback on assessment questions helps students monitor progress and reinforces learning

• Helps students prepare for CompTIA A+ certification exams

• Supports development of career skills needed to succeed in entry-level IT jobs

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 7

Who Should Enroll?

• Students seeking career-oriented, entry-level hardware and software skills to prepare for careers in technical support roles and information technology (IT)

• Students who want to gain skills and working knowledge of how computers work, how to assemble computers, and how to troubleshoot hardware and software issues

• Students at many education levels and types of institutions including high schools, secondary schools, universities, colleges, career and technical schools, and non-traditional learning environments such as community organizations

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 8

Course Proficiency

Internet of EverythingOS & IT Networking Security

Get ConnectedGet Connected

IT EssentialsIT EssentialsIntro to

the Internet of Everything (IoE)

Intro to the Internet of

Everything (IoE)

Intro to Cybersecurity

Intro to Cybersecurity

CCNA Routing & Switching

(3-4)

CCNA Routing & Switching

(3-4)

CCNP Routing & Switching

1-3

CCNP Routing & Switching

1-3

CCNA SecurityCCNA Security

NDG Linux Essentials

NDG Linux Essentials

En

try-

leve

l A

dva

nc

ed

Intro to IoESummary Podcast

Intro to IoESummary Podcast

NDG Introduction to

Linux I & II

NDG Introduction to

Linux I & II

CCNA Routing & Switching

(1-2)

CCNA Routing & Switching

(1-2)

Smart Grid (German)

Smart Grid (German)

Packet Tracer Know How

Packet Tracer Know How

Entrepreneurship

EntrepreneurshipEntrepreneurship

Be Your Own BossBe Your

Own Boss

Mobility Fundamentals

Series

Mobility Fundamentals

Series

Technology & Packet Tracer

Nov 2015

Cisco Public© 2013 Cisco and/or its affiliates. All rights reserved. 9

Course Design

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 10

New CompTIA A+ Certification Exams

220-801

220-802

2012 Edition

• New certification exams were announced in December 2015

• 220-800 series exams will be available until June 30, 2016

• Both the 220-901 and 220-902 exams must be passed for CompTIA A+ certification

• Student vouchers are available for 900-series exams through the CompTIA Authorized Partner Program

220-901

220-902

2015 Edition

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 11

CompTIA A+ certification exams topic updates

Key differences between the CompTIA A+ 800 series (220-801 and 220-802) and the A+ 900 series (220-901 and 220-902) include:

• Expansion of mobile device coverage -- Mobile devices are covered in both the 901 and the 902 exams with mobile device hardware on the 901 exam and mobile device applications, OSs and security on the 902 exam. The ability to troubleshoot problems specifically related to mobile devices has also been added. Of the 8 new objectives added, 5 are related to mobility.

• Greater emphasis on troubleshoot -- In the 800 series there was a single troubleshooting section on the 802 exam. It represented 36% of that exam or 18% of the total certification. In the 900 series, troubleshooting represents 28% of the first exam and 24% of the second for a total of 26% of the total certification.

• A variety of operating systems -- The 900 series features a Windows OS domain along with a second OS-focused domain. The second OS-focused domain includes mobile OSs (Android, iOS and Windows Phone) and introduces an objective requiring a foundational understanding of Mac OS and Linux.

• Continued cybersecurity emphasis -- There is both a deepening in the level of objectives as well as an overall increase in security-related objectives in other domains.

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 12

IT Essential 6.0 Course Design

• Easy-to-navigate graphical user interface

• 14 chapters, modifiable chapter quizzes and chapter exams

• 29 Interactive Activities

• 6 Packet Tracer activities. PT 6.2 or higher required

• 99 hands-on and paper-based labs

• 1 skills assessment using equipment to verify the development of course skills

• 1 pre-test, 1 practice final exam, 2 final exam forms with field test pool items.

• 2 Certification Practice Exams, one for A+ 901 and one for A+ 902

• 14 chapters containing accessible text and media transcripts.

• 14 videos with closed captioning (CC)

• Certificate of Completion

Cisco Public© 2013 Cisco and/or its affiliates. All rights reserved. 13

Scope and Sequence

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 14

IT Essentials 6.0 Content UpdatesITE 5.0 ITE 6.0

Chapter 1: Intro to the Personal Computer Chapter 1: Introduction to the Personal Computer

Chapter 2: Lab Procedures and Tool Use Chapter 2: Introduction to Lab Procedures and Tool Use

Chapter 3: Computer Assembly Chapter 3: Computer Assembly

Chapter 4: Overview of Preventive Maintenance Chapter 4: Overview of Preventive Maintenance

Chapter 5: Operating Systems Chapter 5: Windows Installation

Chapter 6: Windows Configuration and Management

Chapter 6: Networks Chapter 7: Networking Concepts

Chapter 8: Applied Networking

Chapter 7: Laptops Chapter 9: Laptops and Mobile Devices

Chapter 8: Mobile Devices Chapter 10: Mobile, Linux and OS X Operating Systems

Chapter 9: Printers Chapter 11: Printers

Chapter 10: Security Chapter 12: Security

Chapter 11: The IT Professional Chapter 13: The IT Professional

Chapter 12: Advanced Troubleshooting Chapter 14: Advanced Troubleshooting

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 15

IT Essentials 6.0 Course OutlineCourse Chapters GoalsChapter 1 Introduction to the Personal Computer Select the appropriate computer components to build, repair, or upgrade personal computers.

Chapter 2 Lab Procedures and Tool Use Explain the purpose of safe working conditions and safe lab procedures.

Chapter 3 Computer Assembly Install components to build, repair, or upgrade personal computers.

Chapter 4 Preventive Maintenance and the Troubleshooting Process Explain how to perform preventive maintenance and troubleshooting on personal computers.

Chapter 5 Windows Installation Perform installation of Microsoft Windows operation systems.

Chapter 6 Windows Configuration and Management Perform configuration, management, maintenance, and troubleshooting of Microsoft Windows operating systems.

Chapter 7 Network Concepts Explain the operation of networks.

Chapter 8 Applied Networking Configure devices to connect to LANs, the Internet, and Cloud services.

Chapter 9 Laptops and Mobile Devices Explain how to configure, repair, upgrade, maintain and troubleshoot laptops and mobile devices.

Chapter 10 Mobile, Linux, and OS X Operating Systems Explain how to configure, secure and troubleshoot mobile, Mac, and Linux operating systems.

Chapter 11 Printers Install a printer to meet requirements.

Chapter 12 Security Implement basic host, data, and network security.

Chapter 13 The IT Professional Explain the roles and responsibilities of the IT professional.

Chapter 14 Advanced Troubleshooting Troubleshoot advanced hardware and software problems.

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 16

IT Essentials 6.0 Course ObjectivesAfter completing the course, students will be able to perform the following tasks:

Select the appropriate computer components to build, repair, or upgrade personal computers.

Configure devices to connect to the Internet and Cloud services.

Explain how to correctly use tools and safely work in a lab. Explain how to use, configure, and manage laptops and mobile devices.

Install components to build, repair, or upgrade personal computers. Explain how to configure, secure and troubleshoot mobile, OS X, and Linux operating systems.

Explain how to perform preventive maintenance and troubleshooting on personal computers. Install and share a printer to meet requirements.

Install Windows operation systems. Implement basic host, data, and network security.

Perform management and maintenance of Windows operating systems. Troubleshoot advanced hardware and software problems.

Configure computers to communicate on a network. Explain the roles and responsibilities of the IT professional.

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 17

For More Information

• Latest documents are posted on the IT Essentials Resources pageo Scope and Sequence

o FAQs

o Datasheet

o At-A-Glance

o Overview Presentation

o Release Notes

• Visit CompTIA for A+ certification information

Thank you.