it industry statistics 2007 final report

IT Industry Statistics 2007

Page 1 of 17

Introduction

Jordan’s ICT sector has come a long way in the past years and has achieved a great deal ofaccomplishments in which we can all take great pride. This is listed amongst the government’shighest priorities, and is expected to continue immensely to the Jordanian economy.

To demonstrate the sector’s growth in terms of numbers and to determine the growth in marketsize, exports, investments attracted, and new jobs created, the Information TechnologyAssociation- Jordan (int@j) has completed its annual survey of the sector for the year 2007.

Methodology for the 2007 survey

The 2007 IT Industry Statistics Survey conducted in May - Aug 2007 was an assessment of Jordan’sinformation technology (IT) industry. The survey was designed to track the growth of:

1. Domestic revenues2. Export revenues3. Employment4. Foreign direct investments

• The survey defined categories of IT industry service fields as well as generic productcategories that are currently relevant to the Jordanian market and/ or will be in thenear future.

• The survey was launched in May and concluded end of Aug 2007. Targeted populationwas the int@j membership base constituted of 110 companies of which 90 companieswere determined eligible for the survey according to their scope of work. A total of 89companies responded to the survey.

• Unless noted otherwise the results of the survey do not include the four majortelecommunication companies which are excluded to avoid distorting the surveyresults.


Page 2 of 17

Survey Details

2007 ICT Sector Statistics (Survey Totals) USD

Domestic Revenue Export Revenue

374,828,807 107,580,016

Domestic revenue adjusted to total sample Export revenue adjusted to total sample

379,040,366 108,788,780

Domestic revenue adjusted to assumption 1 Export revenue adjusted to assumption 1

686,063,063 196,907,691

Growth from 2006

Domestic Revenue Export Revenue

18.58% 2.81%

Total market size

882,970,754

Assumptions

1- int@j members constitute approximately 55% of the ICT Sector (Using a multiplier of 1.81based on the weight of int@j members within the sector in reference to their number ofemployees)

2- Total Sector numbers include ± 10% margin of error due to lack of a proper identification ofthe ICT Sector definition and magnitude

Survey Sample

int@j total members 110 companies

Total Survey Population 90 companies

Total Survey Respondents 89 companies


Page 3 of 17

Summary: 2003 - 20072003 2004 2005 2006 2007

ExportRevenue(USD) 69,728,000 79,410,743 162,619,518 191,520,379 196,907,691

Growth % 74.16% 13.89% 105% 17.80% 2.81%

% of TotalRevenues 24% 18% 28% 25.00% 22.30%

DomesticRevenue(USD) 226,183,000 361,103,905 418,254,125 578,554,212 686,063,063

Growth % 20.02% 59.65% 15.80% 38.33% 18.58%

% of TotalRevenues 76% 82% 72% 75.00% 77.70%

TotalRevenue(USD) 295,910,000 440,514,648 580,873,643 770,074,591 882,970,754

Growth % 29.51% 48.87% 31.86% 32.57% 14.66%

FDI Yearly 11,594,500 2,900,000 10,524,761 13,569,656 3,070,791

FDI(Cumulative)(USD) 79,600,000 82,500,000 93,024,761 106,594,417 109,665,208

Employment 8,117 8,523 10,032 10,712 11,034

Growth % 1.46% 5.00% 17.70% 6.78% 3.00%


69,728,000

$0

$50,000,000

$100,000,000

$150,000,000

$200,000,000

$250,000,000

2003

Figure 1: Export Revenues

226,183,000

$0

$100,000,000

$200,000,000

$300,000,000

$400,000,000

$500,000,000

$600,000,000

$700,000,000

$800,000,000

2003

Figure 2: Domestic Revenues


79,410,743

162,619,518

191,520,379

2004 2005 2006

: Export Revenues 2003 - 2007 (USD)

361,103,905

418,254,125

578,554,212

2004 2005 2006

: Domestic Revenues 2003 - 2007

Page 4 of 17

379 196,907,691

2007

(USD)

212

686,063,063

2007

2007 (USD)


295,910,000

$0

$100,000,000

$200,000,000

$300,000,000

$400,000,000

$500,000,000

$600,000,000

$700,000,000

$800,000,000

$900,000,000

$1,000,000,000

2003

Figure 3: Total Revenues

79,600,000

$0

$20,000,000

$40,000,000

$60,000,000

$80,000,000

$100,000,000

$120,000,000

2003

Figure2003


000

440,514,648

580,873,643

770,074,591

2004 2005 2006

: Total Revenues 2003 - 2007 (USD)

82,500,000

93,024,761

106,594,417

2004 2005 2006

Figure 4: Foreign Direct Investments2003 - 2007 (Cumulative) (USD)

Page 5 of 17

591

882,970,754

2007

(USD)

417109,665,208

2007

: Foreign Direct Investments


$0

$100,000,000

$200,000,000

$300,000,000

$400,000,000

$500,000,000

$600,000,000

$700,000,000

$800,000,000

$900,000,000

$1,000,000,000

2003

Figure 5: Export vs. Domestic Revenues (USD)


2004 2005 2006

: Export vs. Domestic Revenues (USD)

Page 6 of 17

2007

: Export vs. Domestic Revenues (USD)

Domestic

Export


Page 7 of 17

Domestic Revenue by ServiceType of Service (Domestic) Percentage Revenue (USD)

Hardware / Firmware Technology Provisioning 30.57% 209,729,478

Off-the-Shelf Packaged Software Re-Sale 17.14% 117,591,209

Telecom / Frame Relay / Networking Systems andManagement

10.68% 73,271,535

Other Services 10.01% 68,674,913

Out Sourcing 6.26% 42,947,548

IT Consulting, Research and Strategies Development 4.98% 34,165,941

ISP, Internet Services, Online Transactions andSubscription

4.45% 30,529,806

Complete Software Development 3.07% 21,062,136

IT Training, Application Support Services 2.14% 14,681,750

System Design 1.97% 13,515,442

System Development 1.84% 12,623,560

In-house-Developed Packaged S/W Sales 1.80% 12,349,135

Project Management 1.70% 11,663,072

Web Design, Development and Administration 0.99% 6,792,024

System Documentation 0.95% 6,517,599

Call Centers 0.54% 3,704,741

Remote Sensing and GIS 0.38% 2,607,040

E-Commerce 0.31% 2,126,795

Quality Control and Assurance 0.18% 1,234,914

Interactive Media, Graphic Design and Printing 0.03% 205,819

E-learning 0.01% 68,606

Total 100% 686,063,063


Page 8 of 17

209,729,478

117,591,209

73,271,535

68,674,913

42,947,548

34,165,941

30,529,806

21,062,136

14,681,750

13,515,442

12,623,560

12,349,135

11,663,072

6,792,024

6,517,599

3,704,741

2,607,040

2,126,795

1,234,914

205,819

68,606

$0 $100,000,000 $200,000,000

Hardware / Firmware Technology Provisioning

Off-the-Shelf Packaged Software Re-Sale


Other Services

Out Sourcing

IT Consulting, Research and StrategiesDevelopment


Complete Software Development

IT Training, Application Support Services

System Design

System Development

In-house-Developed Packaged S/W Sales

Project Management

Web Design, Development and Administration

System Documentation

Call Centers

Remote Sensing and GIS

E-Commerce

Quality Control and Assurance

Interactive Media, Graphic Design and Printing

E-learning

Figure 6: Domestic Revenues by Service (USD)


Page 9 of 17

Export Revenue by ServiceType of Service (Export) Percentage Revenue (USD)

In-house-Developed Packaged S/W Sales 20.18% 39,735,972

Complete Software Development 14.32% 28,197,181

Hardware / Firmware Technology Provisioning 10.42% 20,517,781

IT Consulting, Research and Strategies Development 10.08% 19,848,295

Out Sourcing 7.67% 15,102,820

Other Services 5.77% 11,361,574

Interactive Media, Graphic Design and Printing 5.31% 10,455,798


4.12% 8,112,597

Project Management 3.77% 7,423,420

IT Training, Application Support Services 3.50% 6,891,769

Web Design, Development and Administration 3.12% 6,143,520

System Development 2.49% 4,903,002

Off-the-Shelf Packaged Software Re-Sale 2.27% 4,469,805


1.79% 3,524,648

System Design 1.76% 3,465,575

Quality Control and Assurance 1.56% 3,071,760

System Documentation 0.71% 1,398,045

Call Centers 0.67% 1,319,282

Remote Sensing and GIS 0.47% 925,466

E-learning 0.02% 39,382

Total 100% 196,907,691


Page 10 of 17

Figure 7: Export Revenues by Service (USD)

$39,735,972

$28,197,181

$20,517,781

$19,848,295

$15,102,820

$11,361,574

$10,455,798

$8,112,597

$7,423,420

$6,891,769

$6,143,520

$4,903,002

$4,469,805

$3,524,648

$3,465,575

$3,071,760

$1,398,045

$1,319,282

$925,466

$39,382

$0 $10,000,000$20,000,000$30,000,000$40,000,000

In-house-Developed Packaged S/W Sales

Complete Software Development

Hardware / Firmware Technology Provisioning

IT Consulting, Research and Strategies Development

Out Sourcing

Other Services

Interactive Media, Graphic Design and Printing


Project Management

IT Training, Application Support Services

Web Design, Development and Administration

System Development

Off-the-Shelf Packaged Software Re-Sale


System Design

Quality Control and Assurance

System Documentation

Call Centers

Remote Sensing and GIS

E-learning


Page 11 of 17

Export Revenue by CountryCountry Exports % Value (USD)

Saudi-Arabia 20.35% 40,069,234

West-Bank 11.46% 22,558,820

United-States 10.92% 21,505,413

United-Arab-Emirates 8.99% 17,709,171

Iraq 5.21% 10,255,816

Bahrain 4.89% 9,619,796

Syrian-Arab-Republic 4.09% 8,049,623

Sudan 3.41% 6,717,957

Qatar 3.04% 5,982,559

United-Kingdom 2.93% 5,763,928

Libya 2.76% 5,426,042

Oman 2.63% 5,187,535

Kuwait 2.58% 5,088,157

Pakistan 2.37% 4,670,769

Senegal 2.31% 4,551,515

Virgin-Islands-(U.S.) 2.29% 4,511,764

Yemen 2.16% 4,253,381

Algeria 1.99% 3,915,496

Armenia 1.41% 2,782,586

Tunisia 0.86% 1,689,427

Canada 0.79% 1,550,298

Nigeria 0.79% 1,550,298

Cote d'Ivoire 0.59% 1,152,786

India 0.37% 735,398

France 0.23% 457,139

Egypt 0.22% 437,263

Afghanistan 0.14% 278,259

Lebanon 0.12% 238,507

Italy 0.06% 119,254

Austria 0.04% 79,502

Total 100% 196,907,691


Page 12 of 17

$40,069,234

$22,558,820

$21,505,413

$17,709,171

$10,255,816

$9,619,796

$8,049,623

$6,717,957

$5,982,559

$5,763,928

$5,426,042

$5,187,535

$5,088,157

$4,670,769

$4,551,515

$4,511,764

$4,253,381

$3,915,496

$2,782,586

$1,689,427

$1,550,298

$1,550,298

$1,152,786

$735,398

$457,139

$437,263

$278,259

$238,507

$119,254

$79,502

0 10000000 20000000 30000000 40000000

Saudi-Arabia

West-Bank

United-States

United-Arab-Emirates

Iraq

Bahrain

Syrian-Arab-Republic

Sudan

Qatar

United-Kingdom

Libya

Oman

Kuwait

Pakistan

Senegal

Virgin-Islands-(U.S.)

Yemen

Algeria

Armenia

Tunisia

Canada

Nigeria

Cote-D-Ivoire

India

France

Egypt

Afghanistan

Lebanon

Italy

Austria

Figure 8: Export Revenues by Country


Page 13 of 17

Revenue by Industry Sector

Industry Sector

DomesticRevenues

(USD) Domestic %

ExportRevenues

(USD) Export %

Telecommunications 228,389,947 33.29% 73,197,089 37.17%

Other 136,319,391 19.87% 18,724,837 9.51%

Government/ e-government Sector 115,981,417 16.91% 18,348,757 9.32%

Financial Investment & BrokerageSector 96,536,665 14.07% 37,845,547 19.22%

Military 38,133,701 5.56% 0 0.00%

Business Sector (e.g. Accounting,HRD, Payroll, DocumentManagement..) 37,034,351 5.40% 6,670,476 3.39%

Education sector (e-Learning, CBT,Training) 13,741,874 2.00% 12,727,347 6.46%

Manufacturing/ Industrial Sector 6,733,518 0.98% 1,702,258 0.86%

Tourism and Travel Sector (carrental, travel agents, hotelmanagement.. ) 4,809,656 0.70% 0 0.00%

Insurance Sector 1,855,153 0.27% 6,254,808 3.18%

Internet-based/ Web/ e-businessSector 1,786,444 0.26% 4,770,281 2.42%

Health Care Sector 1,374,187 0.20% 7,006,969 3.56%

Outsourcing/ Distinct Code Writing(no specific sector) 1,236,769 0.18% 2,474,212 1.26%

Engineering & Construction Sector 893,222 0.13% 98,968 0.05%

Multimedia & animation / FilmProduction Sector 549,675 0.08% 5,997,490 3.05%

Religious Sector 274,837 0.04% 0 0.00%

Services Sector (restaurants, dryclean, packaging..) 137,419 0.02% 574,017 0.29%

Legal Sector 137,419 0.02% 514,636 0.26%

Pharmaceutical, and Veterinary 137,419 0.02% 0 0.00%

Total 686,063,063 100% 196,907,691 100%


Page 14 of 17

228,389,947

136,319,391

115,981,417

96,536,665

38,133,701

37,034,351

13,741,874

6,733,518

4,809,656

1,855,153

1,786,444

1,374,187

1,236,769

893,222

549,675

274,837

137,419

137,419

137,419

0 100000000 200000000

Telecommunications

Other

Government/ e-government Sector

Financial Investment & Brokerage Sector

Military

Business Sector (e.g. Accounting, HRD, Payroll,…

Education sector (e-Learning, CBT, Training)

Manufacturing/ Industrial Sector

Tourism and Travel Sector (car rental, travel…

Insurance Sector

Internet-based/ Web/ e-business Sector

Health Care Sector

Outsourcing/ Distinct Code Writing (no specific…

Engineering & Construction Sector

Multimedia & animation / Film Production Sector

Religious Sector

Services Sector (restaurants, dry clean, packaging..)

Legal Sector

Pharmaceutical, and Veterinary

Figure 9: Domestic Revenues by Industrial Sector(USD)


Page 15 of 17

73,197,089

37,845,547

18,724,837

18,348,757

12,727,347

7,006,969

6,670,476

6,254,808

5,997,490

4,770,281

2,474,212

1,702,258

574,017

514,636

98,968

0

0

0

0

0 20000000 40000000 60000000 80000000

Telecommunications

Financial Investment & Brokerage Sector

Other

Government/ e-government Sector

Education sector (e-Learning, CBT, Training)

Health Care Sector

Business Sector (e.g. Accounting, HRD, Payroll,…

Insurance Sector

Multimedia & animation / Film Production Sector

Internet-based/ Web/ e-business Sector

Outsourcing/ Distinct Code Writing (no specific sector)

Manufacturing/ Industrial Sector

Services Sector (restaurants, dry clean, packaging..)

Legal Sector

Engineering & Construction Sector

Military

Tourism and Travel Sector (car rental, travel…

Religious Sector

Pharmaceutical, and Veterinary

Figure 10: Export Revenues by Industrial Sector(USD)


Page 16 of 17

Employment (Survey Totals)

6001

Males Females

4,521 1,480

Distribution by job function

Technical Marketing & Sales

3,711 946

Management Administration

546 798

Employment adjusted to sample size

6069

Males Females

4,572 1,497

Distribution by job function adjusted to sample size


3,753 957


552 807

Employment adjusted to assumption 1

11034

Males females

8,313 2,721

Distribution by job function adjusted to assumption 1


6,823 1,740


1,004 1,466

Assumption

int@j members constitute approximately 55% of job market

Sample facts

int@j total members 110 companies

Total Survey Population 90 companies

Total Survey Respondents 89 companies


0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

Tech

6,823

Figure 11

0

2,000

4,000

6,000

8,000

10,000

Male

Figure 12: Employment by Gender (IT Sector)


Marketing Management

1,740

1,004

11: Employment by Job Description

Male Female

8,313

2,721

: Employment by Gender (IT Sector)

Page 17 of 17

Admin

1,466

: Employment by Job Description

Female

: Employment by Gender (IT Sector)

it industry statistics 2007 final report

Documents

industry statistics

total revenues

export revenue usd

total sample export

total revenue usd295

domestic revenues usd

survey results

total sector numbers