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Source: Wikipedia

Source: Letters of Plinius the Younger

Pienza, Italy

Cost increase

Occurance

Benefits

Cost increase

Occurance

Benefits

Learn from past projects

> 150 Case studies

Do not repeat know

mistakes

Learn about success factore

Common Wealth Bank of Australia – Budget planning

2008 2009 2012

Source: CBA Press releases

Target landscape Several releases

Migration

Tests

Governance

Migration in 2 steps 1)  Customer data first 2)  Product- and balances by Big Bang

!  High test efforts !  Multiple test environments !  End-to-end tests of critical systens

!  Strong IT/Business Team !  Permanent adaptation of project

management !  Transparent decisions

Strong senior management involvement

High transparency for all employees and project stakeholders

Fast and transparent decisions

Decoupling & equalization

Central management & decentral implementation

Inform & listen

25 % 25 %

50 %

Product and Silo Thinking

Products are implemented

redundant and inconsistent

across product lines and

channels

IBM Mainframe

Sun Server

Intel blade

Tandem

Thin clients

Fat clients

AIX Server Server Farm Every technology

of every decade

18 Windows!

NOS öffnen ► Kunde suchen

NOS-Übersicht ► Partner / Adressen ► Anzeigen / Ändern ► Bestätigung ► Änderung der Telefonnummer? ► bestätigen / Ändern ► Ausdruck bestätigen ►zurück zur Übersicht

NOS-Übersicht ► Produkt / Ändern ► Einlagen / Termingeldprolongation ► Daten ändern ► bestätigen ► zurück zur Übersicht

Einmeldung in KIM ► Starten von KIM ► Anmeldung ► Kunden suchen ► neuen Eintrag wählen ► Daten einpflegen ► Abschluss anlegen ► Daten eingeben ► bestätigen ► zurück zur Übersicht

!  Customer approaches service desk !  Customer informs the bank about address change !  Advisor notifies a due “time deposit” in the customer’s portfolio

37 Clicks

They just do not know about

STOP

STOP

Overestimation of one‘s own capabilities  

Merger of three banks in 2002:

Dai-ichi Kangyo Bank Fuji Bank Industrial Bank of Japan

Technical integration in April

Breakdown of money supply

Loss of 1.8 Billiion Yen

6 month to recovery

Mizuho Bank, Japan

Wrong architecture

Programming failures in 2 critical modules

Inappropriate time to test

3 CEO did know about, but kept political target date

Main reasons

Politics  

STOP

STOP

Overestimation of one‘s own capabilities  

Politics  

Racket and Ball are 11 Euro.

The racket is 10 Euro more expensive than the ball.

How much is the ball?

"Hello world!"

#include <iostream>

int main()

{ std::cout << "Hello, world!\n"; }

Digital Natives

2012 2013 2014 2015

R I P

?

CBS share of Total IT Landscape

CBS

CRM

Mobile

Call Center

Branch

Securities Finance

Reporting

Settlement

Internet

Question:

„What would you different if you would do it again?“

New Standard-software

Integration environment

Migration programs

New Front End

„If you think it's expensive to hire a professional to do the job, wait until you hire an amateur.“

strong communication

skills

broad banking knowledge

solution-oriented

deep IT knowledge

convincing

project experience

0

-50

+50

+100

+200

Increase of costs in %

Month 36

Example: Project portfolio

12 24

Learn from past projects

STOP

STOP

STOP

STOP

Overestimation of one‘s own capabilities  

Politics