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<Client Logo> IT Service Continuity Management Report <Phase> : Week - XX> Date: DD-MON-YYYY

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Page 1: IT Service Continuity Management Report : Week - XX> Date: DD-MON-YYYY

<Client Logo>

IT Service Continuity Management Report

<Phase> : Week - XX>Date: DD-MON-YYYY

Page 2: IT Service Continuity Management Report : Week - XX> Date: DD-MON-YYYY

Agenda

IT Service Continuity Dashboard % No. of tests passed % No. of passes in the survey conducted Effectiveness of planning

SLA Compliance Achievements Top 5 Critical Service Continuity Issues Challenges Action Forward

Page 3: IT Service Continuity Management Report : Week - XX> Date: DD-MON-YYYY

% of Tests Passed

Note : Refer Standards and Technical Guidelines for editable format

0

2

4

6

8

10

12

14

May-07

Jun-07

Jul-0

7

Aug-07

Sep-07

Oct-07

Nov-07

Dec-07

Jan-08

Feb-08

Mar-08

Apr-08

May-08

% Test Passed

Continuity Drills Conducted

Continuity Drills Passed

May-07 Jun-07 Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08Continuity Drills Conducted 10 11 1 12 14 10 12 11 1 14 1 11 10Continuity Drills Passed 9 11 1 1 12 9 1 11 1 12 1 11 9

Page 4: IT Service Continuity Management Report : Week - XX> Date: DD-MON-YYYY

% No. of passes in the survey conducted

Page 5: IT Service Continuity Management Report : Week - XX> Date: DD-MON-YYYY

Effectiveness of Planning

Note : Refer Standards and Technical Guidelines for editable format

0

2

4

6

8

10

12

14

16

18

20

May-07

Jun-07

Jul-0

7

Aug-07

Sep-07

Oct-07

Nov-07

Dec-07

Jan-08

Feb-08

Mar-08

Apr-08

May-08

Effectiveness of Plannig

Continuity Drills Planned

Continuity Drills Conducted

May-07 Jun-07 Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08Continuity Drills Planned 10 11 1 12 15 10 12 11 1 14 1 11 10Continuity Drills Conducted 9 11 1 1 20 9 1 11 1 12 1 11 9

Page 6: IT Service Continuity Management Report : Week - XX> Date: DD-MON-YYYY

SLA Compliance

0%

20%

40%

60%

80%

100%

120%

Percentage of tickets meeting SLAs

Priority 1

Priority 2

Priority 3

Priority 4

May-07 Jun-07 Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08

Priority 1 100% 100% 100% 100% 100% 100% 100% 100% 100% 93% 88% 75% 88%

Priority 2 80% 91% 98% 99% 97% 100% 100% 99% 95% 89% 90% 52% 90%

Priority 3 96% 94% 99% 100% 100% 100% 100% 100% 99% 98% 64% 82% 64%

Priority 4 100% 100% 100% 100% 92% 100% 100% 100% 100% 100% 92% 100% 92%

Note : Refer Standards and Technical Guidelines for editable format

Page 7: IT Service Continuity Management Report : Week - XX> Date: DD-MON-YYYY

Top 5 Critical Service Continuity Issues

Page 8: IT Service Continuity Management Report : Week - XX> Date: DD-MON-YYYY

Achievements

Page 9: IT Service Continuity Management Report : Week - XX> Date: DD-MON-YYYY

Challenges

Page 10: IT Service Continuity Management Report : Week - XX> Date: DD-MON-YYYY

Action Forward


Date Of AGM(DD-MON-YYYY)

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CLINICAL STUDY AGREEMENT DATED Month dd, yyyy BY AND

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SCHOOL/INSTITUUT/…. xxxx DD/MM/YYYY

 · 4 5 6 8 9 10 11 12 13 2 3 4 5 2 3 4 255 255 1 255 255 255 255 yyyy-mm-dd 1. 2. 3. 4. yyyy-mm-dd yyyy-mm-dd 1. 2. 3. 4. 5. 6. 8. yyyy-mm-dd (gb/t 2260)

Tentative Seniority List of Language Pandits-Hindi-8.2 · PDF fileDay Month Year Day Month Year Day Month Year DD MM YYYY DD MM YYYY DD MM YYYY I II III Degree Subject I II Tentative

EVIDENCEOFPROPERTYINSURANCE DATE (MM/DD/YYYY)

Region Province City/Municipality CLUP Date of MM/DD/YYYY

(mm/dd/yyyy) - modot.org

€¦ · 10 (DDlMM/YYYY) (k) Date of declarations under sub-section (1) of section 90 (DD/MM/YYYY} (l) Date of receipt of the declaration by the company (DD/MM/YYYY) (m) Whether Significant

DD/MM/YYYY DD/MM/YYYY

Is DP Id IEPF PAN Date (DD MON YYYY)

Conference Title Month DD, YYYY

(MM/DD/YYYY) (MM/DD/YYYY) - nyc.gov

Patient Name DOB: MM/DD/YYYY Usage guideline/Instructions

Presentation Title Location, DD/MM/YYYY - Eclipse Events

Presenter Name Month DD, YYYY