it service management foundation based on iso/iec 20000

IT Service Management Foundation based on ISO/IEC 20000 Presented to: Diego dos Santos Souza 7 June 2014 drs. Bernd W.E. Taselaar Chief Executive Officer 5049460.20284006 EXIN The global independent certification institute for ICT Professionals

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IT Service Management Foundation based on ISO/IEC 20000

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IT Service Management

Foundation

based on ISO/IEC 20000

Presented to:

Diego dos Santos Souza

7 June 2014

drs. Bernd W.E. TaselaarChief Executive Officer5049460.20284006

EXINThe global independent certification institute for ICT Professionals

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