it service management foundation · it service management foundation based on iso/iec 20000...
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![Page 1: IT Service Management Foundation · IT Service Management Foundation based on ISO/IEC 20000 Presented to: Vitor Teixeira De Melo 18 December 2014 drs. Bernd W.E. Taselaar Chief Executive](https://reader034.vdocuments.net/reader034/viewer/2022042321/5f0b4d177e708231d42fd71a/html5/thumbnails/1.jpg)
IT Service Management
Foundation
based on ISO/IEC 20000
Presented to:
Vitor Teixeira De Melo
18 December 2014
drs. Bernd W.E. TaselaarChief Executive Officer4527504.20351501
EXINThe global independent certification institute for ICT Professionals