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Educational Training & Development IT Service Management Learning Sessions* SINGLE COURSE TITLES ITIL® Orientation ITIL® Continual Service Improvement (CSI) ITIL® Managing Across the Lifecycle (MALC) ITIL® Operational Support & Analysis (OSA) ITIL® Planning, Protection & Optimization (PPO) ITIL® Release, Control and Validation (RCV) ITIL® Service Offerings and Agreements (SOA) ITIL® Service Design (SD) ITIL® Service Operation (SO) ITIL® Service Strategy (SS) ITIL® Service Transition (ST) COBIT 5 Foundation v1.0 *Training classes listed and content are provided through third party partner and are subject to change or update without notice. *All ITIL® and RESILIA™ courses are offered by CareerAcademy.com AFFILIATE of AXELOS Limited. ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. RESILIA™ is a trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.

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Page 1: IT Service Management Learning Sessions* › wp-content › uploads › 2019 › 02 › IT...ITIL® Service Offerings and Agreements (SOA) ITIL® Service Design (SD) ITIL® Service

Educational Training & Development

IT Service Management Learning Sessions*SINGLE COURSE TITLESITIL® Orientation

ITIL® Continual Service Improvement (CSI)

ITIL® Managing Across the Lifecycle (MALC)

ITIL® Operational Support & Analysis (OSA)

ITIL® Planning, Protection & Optimization (PPO)

ITIL® Release, Control and Validation (RCV)

ITIL® Service Offerings and Agreements (SOA)

ITIL® Service Design (SD)

ITIL® Service Operation (SO)

ITIL® Service Strategy (SS)

ITIL® Service Transition (ST)

COBIT 5 Foundation v1.0

*Training classes listed and content are provided through third party partner and are subject to change or update without notice.

*All ITIL® and RESILIA™ courses are offered by CareerAcademy.com AFFILIATE of AXELOS Limited. ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. RESILIA™ is a trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.