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Dental insurance is important. It’s a fact... deltadentalco.com

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Page 2: It’s a fact Dental insurance is important. · • Providing world-class customer service. Contact Us Delta Dental of Colorado PO Box 5468 Denver, Colorado 80217-5468 Customer Relations

Your oral health is connected to your overall health. Researchers have uncovered links between gum disease and systemic health, including associations with heart disease and strokes. That’s why it’s so important to make dental care a priority — it can help you and your family live healthier.

• 23% of all adults have untreated tooth decay.

• More than half of U.S. children ages 5 to 9 have at least one cavity or

filling.

• One out of every two American adults age 30 or older has periodontal disease.

• Dental disease causes employed adults to lose more than 164 million hours of work a year.

• In Colorado, dental disease costs taxpayers an estimated $1 billion annually.

Fact: Your overall health will benefit.

• Tooth decay is the single most common chronic childhood disease.

• If you have cavity-causing germs in your mouth, you can pass them to your baby.

• More than 120 diseases can cause specific signs and symptoms in and around the mouth and jaw. A dentist doing regular check-ups can help spot these potential problems.

People with dental insurance are more likely to visit the dentist regularly.

Patients receiving regular preventive care have better oral health.

Dental insurance often covers 100% of preventive care.

Facts...

...and Figures

Page 3: It’s a fact Dental insurance is important. · • Providing world-class customer service. Contact Us Delta Dental of Colorado PO Box 5468 Denver, Colorado 80217-5468 Customer Relations

People with dental insurance are more likely to visit the dentist regularly. Routine exams allow your dentist to get to know you and follow your health history. Dentists are more able to catch and treat potential problems early when they see their patients on a routine basis. Invest in your future — make dental care a priority.

What does “healthy living” really mean? Diet, exercise, and plenty of rest are major components of a healthy lifestyle, but other healthy habits include:

• Regular dentist visits.

• Brushing and flossing at least twice a day.

• Making nutritious food choices.

• Sharing your medical conditions with your dentist.

Fact: Finding a provider is easy!

Use the Find a Dentist search tool at deltadentalco.com

Call 1-800-610-0201 8 a.m. to 6 p.m. MT Monday–Friday

Download the free Delta Dental mobile app for iPhone and Android

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Fact: Nearly 100% of oral disease is preventable.

Fact: Healthy habits lead to healthy smiles.

By choosing a Delta Dental PPOSM provider, you will save

the most money on out-of-pocket expenses!

Page 4: It’s a fact Dental insurance is important. · • Providing world-class customer service. Contact Us Delta Dental of Colorado PO Box 5468 Denver, Colorado 80217-5468 Customer Relations

Dental Plans to Keep You Healthy and SmilingDelta Dental of Colorado is the state’s leading dental benefits company and the only one based in Colorado. Unlike most carriers, we focus on just one thing — dental insurance. We provide our more than one million members with the convenience of local customer service backed by a national network of dental providers. In addition, we are a nonprofit company with a mission to improve oral health in Colorado.

Since 1958, we have offered high-quality, cost-effective dental plans to help you stay healthy and smiling. We are committed to:

• Expanding access to oral health care.

• Using our dental benefits expertise to provide access to the best dental care in the most extensive network.

• Providing world-class customer service.

Contact Us Delta Dental of ColoradoPO Box 5468Denver, Colorado 80217-5468

Customer RelationsToll-free: 1-800-610-0201 Monday–Friday 8 a.m. to 6 p.m. Mountain TimeEmail: [email protected]

Visit us at deltadentalco.com to:

• Find a provider• View benefits• Print ID cards

• Check claim status• Assess your oral health

risk

• View wellness resources• And much more

Fact: Delta Dental is the champion of your smile!

Page 5: It’s a fact Dental insurance is important. · • Providing world-class customer service. Contact Us Delta Dental of Colorado PO Box 5468 Denver, Colorado 80217-5468 Customer Relations

Delta Dental PPOSM plus Premier

With the Delta Dental PPO plus Premier plan, you and your family members may visit any licensed dentist, but you will receive the greatest out-of-pocket savings if you see a Delta Dental PPO provider. Participating providers file claims directly with Delta Dental and accept Delta Dental’s reimbursement in full. You are responsible only for your deductible and coinsurance (as determined by your plan), as well as any charges for non-covered services up to Delta Dental’s approved amount. If you choose to see an out-of-network provider, you will incur additional out-of-pocket expenses, and you will be billed the total amount the provider charges (called balance-billing). When you see a Delta Dental PPO or Premier® provider, you are protected from balance-billing.

Advantages of the Delta Dental PPO plus Premier plan:

SAVINGS: Delta Dental PPO providers offer subscribers the greatest savings. And, in some areas, you will still save money if you need a service that is not covered. Non-covered services will be billed at a discounted rate if you go to a PPO provider.

CHOICE: If you choose to visit a Premier provider, you will still save money because Premier providers also accept discounted fees (however, discounts are not as great as if you see a PPO provider).

NETWORK: Delta Dental’s dual network has nearly 103,000 PPO providers and 155,000 Premier providers nationwide.

To find a participating provider or to see if your current provider is in the PPO network, visit our website at deltadentalco.com and click on the Find a Dentist search tool. Or use our free mobile app for iPhone and Android.

You can also contact our customer relations department, Monday–Friday 8 a.m. to 6 p.m. Mountain Time, at1-800-610-0201 (toll-free) or [email protected].

Looking for a dentist? Concerned about costs?PPO providers offer you the greatest savings.

Service: Porcelain Crown (Benefit illustration only.Example assumes deductible has been met.)

Greatest Savings Least Savings

Protected from balance-billingNot protected from

balance-billing

Network Delta Dental PPO Provider

Delta Dental Premier Provider

Out-of-Network Provider

Procedure Cost $1,000 $1,000 $1,000

Maximum Provider Can Charge Patient $710 $950 Unlimited

Maximum Provider Can Charge Insurance (MPA)* $710 $950 $660

Benefit Percentage 50% 50% 50%

Delta Dental Pays $355 $475 $330

You Pay $355 $475 $670

*The maximum a provider can charge your insurance company is called the Maximum Plan Allowance (MPA). The MPA for an out-of-network provider is always lower than in-network MPA. Delta Dental pays a portion of the MPA only, which exposes you to balance-billing from an out-of-network provider. deltadentalco.com

Page 6: It’s a fact Dental insurance is important. · • Providing world-class customer service. Contact Us Delta Dental of Colorado PO Box 5468 Denver, Colorado 80217-5468 Customer Relations

Delta Dental PPO plus Premier – Gold

Ascension Health at Home – Group #12436 MAXIMUM BENEFIT Calendar Year Maximum

$2,500 per member, per calendar year

PREVENTION FIRST When you see a PPO or Premier provider for all services, covered Diagnostic & Preventive services do not count toward your calendar-year maximum

CALENDAR YEAR DEDUCTIBLE Applies to Basic and Major

Individual Deductible – $50.00 Combination of in and out-of-network

Family Deductible – $150.00 Combination of in and out-of-network

PPO

Dentist

PREMIER

Dentist

NON-PAR

Dentist COVERED SERVICES BENEFIT INFORMATION (subject to Delta Dental guidelines)

DIAGNOSTIC AND PREVENTIVE SERVICES

100%

100%

100%

Oral Exams and Cleanings Once in a 6-month period. Two additional cleanings for special needs.

Sealants Once per tooth per 36 months for permanent molars in children through age 14

Bitewing X-Rays Once in a 12-month period

Full Mouth X-Rays Once in a 60-month period

Fluoride Twice in a 12-month period, through age 15

Space Maintainers Children through age 13

BASIC SERVICES

90% 90% 90%

Fillings Once per tooth in a 24-month period; amalgam fillings on back teeth, composite (white) fillings on front teeth

Oral Surgery

Endodontics / Periodontics

Simple Extraction

MAJOR SERVICES

60% 60% 60%

Implants, Crowns Once per tooth in an 84-month period

Dentures, Bridges Once in an 84-month period, only when existing prosthesis cannot be made serviceable. Fixed bridges or removable partials are not a benefit for children under age 16.

ORTHODONTICS $2,500 lifetime maximum

50% 50% 50% For covered children & adults

You are enrolled in a Delta Dental PPO plus Premier plan. You and your family members may visit any licensed dentist, but will enjoy the greatest out-of-pocket savings if you see a Delta Dental PPO dentist. There are three levels of dentists to choose from. PPO Dentist - Payment is based on the PPO dentist's allowable fee, or the actual fee charged, whichever is less. Premier Dentist - Payment is based on the Premier Maximum Plan Allowance (MPA), or the fee actually charged, whichever is less.

Non-Participating Dentist - Payment is based on the non-participating Maximum Plan Allowance. Members are responsible for the difference between the non-participating MPA and the full fee charged by the dentist. You will receive the best benefit by choosing a PPO dentist.

Open Enrollment applies. Members may add coverage once per year. This is a brief description of services covered under your dental plan. Please refer to the Employee Benefit Booklet for full plan details. If differences exist between this summary and the Employee Benefit Booklet, the Employee Benefit Booklet will govern.

Page 7: It’s a fact Dental insurance is important. · • Providing world-class customer service. Contact Us Delta Dental of Colorado PO Box 5468 Denver, Colorado 80217-5468 Customer Relations

Delta Dental PPO plus Premier – Silver

Ascension Health at Home – Group #12436 MAXIMUM BENEFIT Calendar Year Maximum

$1,500 per member, per calendar year

PREVENTION FIRST When you see a PPO or Premier provider for all services, covered Diagnostic & Preventive services do not count toward your calendar-year maximum

CALENDAR YEAR DEDUCTIBLE Applies to Basic and Major

Individual Deductible – $50.00 Combination of in and out-of-network

Family Deductible – $150.00 Combination of in and out-of-network

PPO

Dentist

PREMIER

Dentist

NON-PAR

Dentist COVERED SERVICES BENEFIT INFORMATION (subject to Delta Dental guidelines)

DIAGNOSTIC AND PREVENTIVE SERVICES

100%

100%

100%

Oral Exams and Cleanings Once in a 6-month period. Two additional cleanings for special needs.

Sealants Once per tooth per 36 months for permanent molars in children through age 14

Bitewing X-Rays Once in a 12-month period

Full Mouth X-Rays Once in a 60-month period

Fluoride Twice in a 12-month period, through age 15

Space Maintainers Children through age 13

BASIC SERVICES

80% 80% 80%

Fillings Once per tooth in a 24-month period; amalgam fillings on back teeth, composite (white) fillings on front teeth

Oral Surgery

Endodontics / Periodontics

Simple Extraction

MAJOR SERVICES

50% 50% 50%

Implants, Crowns Once per tooth in an 84-month period

Dentures, Bridges Once in an 84-month period, only when existing prosthesis cannot be made serviceable. Fixed bridges or removable partials are not a benefit for children under age 16.

ORTHODONTICS $1,500 lifetime maximum

50% 50% 50% For covered children to age 19

You are enrolled in a Delta Dental PPO plus Premier plan. You and your family members may visit any licensed dentist, but will enjoy the greatest out-of-pocket savings if you see a Delta Dental PPO dentist. There are three levels of dentists to choose from. PPO Dentist - Payment is based on the PPO dentist's allowable fee, or the actual fee charged, whichever is less. Premier Dentist - Payment is based on the Premier Maximum Plan Allowance (MPA), or the fee actually charged, whichever is less.

Non-Participating Dentist - Payment is based on the non-participating Maximum Plan Allowance. Members are responsible for the difference between the non-participating MPA and the full fee charged by the dentist. You will receive the best benefit by choosing a PPO dentist.

Open Enrollment applies. Members may add coverage once per year. This is a brief description of services covered under your dental plan. Please refer to the Employee Benefit Booklet for full plan details. If differences exist between this summary and the Employee Benefit Booklet, the Employee Benefit Booklet will govern.

Page 8: It’s a fact Dental insurance is important. · • Providing world-class customer service. Contact Us Delta Dental of Colorado PO Box 5468 Denver, Colorado 80217-5468 Customer Relations

Delta Dental PPO plus Premier – Bronze

Ascension Health at Home – Group #12436 MAXIMUM BENEFIT Calendar Year Maximum

$1,000 per member, per calendar year

PREVENTION FIRST When you see a PPO or Premier provider for all services, covered Diagnostic & Preventive services do not count toward your calendar-year maximum

CALENDAR YEAR DEDUCTIBLE Applies to Basic and Major

Individual Deductible – $50.00 Combination of in and out-of-network

Family Deductible – $150.00 Combination of in and out-of-network

PPO

Dentist

PREMIER

Dentist

NON-PAR

Dentist COVERED SERVICES BENEFIT INFORMATION (subject to Delta Dental guidelines)

DIAGNOSTIC AND PREVENTIVE SERVICES

100%

100%

100%

Oral Exams and Cleanings Once in a 6-month period. Two additional cleanings for special needs.

Sealants Once per tooth per 36 months for permanent molars in children through age 14

Bitewing X-Rays Once in a 12-month period

Full Mouth X-Rays Once in a 60-month period

Fluoride Twice in a 12-month period, through age 15

Space Maintainers Children through age 13

BASIC SERVICES

80% 80% 80%

Fillings Once per tooth in a 24-month period; amalgam fillings on back teeth, composite (white) fillings on front teeth

Oral Surgery

Endodontics / Periodontics

Simple Extraction

MAJOR SERVICES

50% 50% 50%

Implants, Crowns Once per tooth in an 84-month period

Dentures, Bridges Once in an 84-month period, only when existing prosthesis cannot be made serviceable. Fixed bridges or removable partials are not a benefit for children under age 16.

You are enrolled in a Delta Dental PPO plus Premier plan. You and your family members may visit any licensed dentist, but will enjoy the greatest out-of-pocket savings if you see a Delta Dental PPO dentist. There are three levels of dentists to choose from. PPO Dentist - Payment is based on the PPO dentist's allowable fee, or the actual fee charged, whichever is less. Premier Dentist - Payment is based on the Premier Maximum Plan Allowance (MPA), or the fee actually charged, whichever is less.

Non-Participating Dentist - Payment is based on the non-participating Maximum Plan Allowance. Members are responsible for the difference between the non-participating MPA and the full fee charged by the dentist. You will receive the best benefit by choosing a PPO dentist.

Open Enrollment applies. Members may add coverage once per year. This is a brief description of services covered under your dental plan. Please refer to the Employee Benefit Booklet for full plan details. If differences exist between this summary and the Employee Benefit Booklet, the Employee Benefit Booklet will govern.

Page 9: It’s a fact Dental insurance is important. · • Providing world-class customer service. Contact Us Delta Dental of Colorado PO Box 5468 Denver, Colorado 80217-5468 Customer Relations

deltadentalco.com

Using Your Dental Benefits

GO TO DELTADENTALCO.COM AND FIND A DENTIST NEAR YOU. Choose either a Delta Dental PPOSM or a Delta Dental Premier®provider based on the plan you have.

Congratulations! You have a dental plan from Delta Dental of Colorado. It’s so important to use your dental benefits because your oral health is connected to your overall health. Your dentist can spot the early signs of systemic diseases and can help you avoid more painful and costly dental procedures in the future. So make dental care a priority.

MAKE AN APPOINTMENT. A Delta Dental PPO provider will always cost you less out of pocket, so search for one near you to get the greatest savings.

CREATE A SUBSCRIBER ACCOUNT ON OUR WEBSITE. You can check the specifics of your plan, thestatus of claims, and much more.

NOW, SMILE! You’re taking steps to protect your oral healthand your overall health!

Plus, preventive services — like cleanings and exams — are usually at no cost to you, so there’s no reason to wait.

CONTACT USDelta Dental of ColoradoPO Box 5468Denver, CO 80217-5468

Customer RelationsToll-free: 1-800-610-0201Monday–Friday 8 a.m. to 6 p.m.Mountain TimeEmail: [email protected]

Page 10: It’s a fact Dental insurance is important. · • Providing world-class customer service. Contact Us Delta Dental of Colorado PO Box 5468 Denver, Colorado 80217-5468 Customer Relations

deltadentalco.com

Delta Dental Mobile AppManage Your Benefits Anywhere, Anytime

Your dental health is important to Delta Dental . . . and to your overall health. We want to make it easy for you to make the most of your dental benefits, so you can maximize your health, wherever you are. Delta Dental’s mobile app gives you access to the dentist search tool, claims and coverage, ID cards, and more, right on your mobile device.

GETTING STARTED Delta Dental’s mobile app is available for smartphones and tablets using iOS (Apple) or Android. To download and install the app on your device, visit the App Store (Apple) or Google Play (Android) and search for Delta Dental.

USING THE APP WITHOUT LOGGING INAnyone can use the Delta Dental mobile app without logging in to access our Find a Dentist, conveniently located on the home screen, and Toothbrush Timer tool in the drop-down menu on the upper left side of the home screen. You also have the option to save your ID card to the home screen for easy access without logging in.

LOGGING IN TO VIEW BENEFITSDelta Dental subscribers can log in using the username and password they use to log in to our website or the new touch ID sign-in. If you haven’t registered, there is a link on the home screen to register for an account.

SECURELY ACCESS YOUR BENEFITSYou must enter your username and password each time you access the secure portion of the app. No personal health information is ever stored on your device.

For more information on the specific features and tools available on the Delta Dental mobile app, see the back.

Page 11: It’s a fact Dental insurance is important. · • Providing world-class customer service. Contact Us Delta Dental of Colorado PO Box 5468 Denver, Colorado 80217-5468 Customer Relations

SUBSCRIBER ID CARDOur most-used feature is now on the landing page. Simply log in to view your ID card, show it at the dental office, or email it to a dependent or provider.

TIP: You can choose to make your ID card available on your device without logging in.

FIND A DENTISTSearch for providers who are in your area and have the qualities that matter most to you. Find an office close to work or home, and filter by gender, language spoken, or accessibility features. Once you’ve found a provider who fits your needs, save his or her information to your contacts, call to schedule a visit, or navigate directly to their office with the touch of your finger.

TIP: Our tool defaults to your plan network (when logged in) and General Dentist to make searching for an in-network provider simple. You can also choose to use your device’s GPS to determine your location or search using your provider’s last name to see if he or she is in our network.

MY COVERAGE AND CLAIMSSimply click My Coverage or My Claims within the top left menu bar to check your coverage information or see claims status. Within the coverage section, you can review your plan type, benefit levels, and contact information for your Delta Dental company, as well as details on your deductibles and maximums. Within the claims section, you can check the status of your most recent dental claims. Click on a specific claim to view details of that visit with the option to email the claim information.

Delta Dental Mobile FeaturesLog In to Access the Full Range of Tools & Resources

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New Feature! LifeSmile ScoreYour teeth and gums matter. Your

LifeSmile Score helps you make the connection between the

health of your teeth and gums to your overall health. The better your oral health is, the healthier

you are. Take the survey, then take the results with you to your

next check-up.

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