it’s an epic time to join the quadient team · when epic people come together each of us has a...

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Quadient is a growing organization that believes in simplifying the connection between people and what matters. We hope to make a connection with you. IT’S AN EPIC TIME TO JOIN THE QUADIENT TEAM *Note: Use the navigation at the top to quickly find information. Discover what our company is about Explore the meaning of our name Learn about our purpose and values and why they matter Connect with ABOUT QUADIENT OUR NAME OUR BRAND OUR PURPOSE OUR VALUES

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Page 1: IT’S AN EPIC TIME TO JOIN THE QUADIENT TEAM · WHEN EPIC PEOPLE COME TOGETHER Each of us has a part in making our strategy and brand successful. We must live our values at Quadient

Quadient is a growing organization that believes in simplifying the connection between people and what matters. We hope to make a connection with you.

IT’S AN EPIC TIME TO JOIN THE QUADIENT TEAM

*Note: Use the navigation at the top to quickly find information.

• Discover what our company is about

• Explore the meaning of our name

• Learn about our purpose and values and why they matter

Connect with

ABOUT QUADIENT OUR NAME OUR BRAND OUR PURPOSE OUR VALUES

Page 2: IT’S AN EPIC TIME TO JOIN THE QUADIENT TEAM · WHEN EPIC PEOPLE COME TOGETHER Each of us has a part in making our strategy and brand successful. We must live our values at Quadient

ABOUT QUADIENT OUR NAME OUR BRAND OUR PURPOSE OUR VALUES

JOIN OUR QUADIENT TEAM

Quadient

ONE COMPANY BUILT FOR THE FUTURE

Our organization was purposefully built to offer a diverse portfolio of solutions and products in a changing marketplace. We are a software and hardware solutions provider focusing on intelligent communications, last-mile shipping, mail and documents sending, and automation of business processes.

Today, Quadient is the driving force behind the world’s most meaningful customer experiences. We help organizations deliver exceptional experiences by focusing on four key solutions: Customer Experience Management (CXM), Business Process Automation (BPA), Mail Related Solutions (MRS) and Parcel (PLS).

In September 2019, we announced a new name and brand strategy, “Quadient. Because connections matter.” Our people have embraced a common aspirational brand focused on one purpose, vision, mission and set of values.

Why does our new brand platform matter?

• Employees want to be inspired by a strong company vision.

• Customers want to trust us before they invest in our solutions.

• Partners expect our promise to be relevant to them.

• Investors must understand our purpose, vision and mission.

• Analysts validate our strategy and share their opinions with the market.

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“ We are entering a defining and exciting chapter for our company. “

-- Geoffrey Godet, Chief Executive Officer, Quadient

Page 3: IT’S AN EPIC TIME TO JOIN THE QUADIENT TEAM · WHEN EPIC PEOPLE COME TOGETHER Each of us has a part in making our strategy and brand successful. We must live our values at Quadient

ABOUT QUADIENT OUR NAME OUR BRAND OUR PURPOSE OUR VALUES

JOIN OUR QUADIENT TEAM

Our Name

SIMPLE, MEANINGFUL AND UNIQUE

Quadient is an inventive name—portraying elegance, sophistication and simplicity. It is unique in our industry, making it memorable and timeless.

The first four letters make up the word “Quad,” which is also a prefix that means a group of four variables coming together. For example, quadrangle, quadruplet and quadraphonic sound. Quadient addresses four key elements driving customer connections today starting from the moment a consumer first interacts with an organization to the moment they receive a product or service. The four elements are:

1 Online commerce

2 Secure delivery

3 Regulations

4 Enhanced personalization

THE SIGNIFICANCE OF THE “I” IN QUADIENT

You may notice a design flourish emphasizing the “i” in Quadient. The letter has an arrow pointing up, representing growth and future thinking.

The letter represents a special focus on these areas:

Individual All our solutions deliver interactions that are personalized to the individual.

Innovation We deliver relevant innovation to our customers and partners.

Inspiration This is one of our core values.

Inclusion Every unique Quadient team member, customer and partner should be treated with fairness and respect

quad

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Page 4: IT’S AN EPIC TIME TO JOIN THE QUADIENT TEAM · WHEN EPIC PEOPLE COME TOGETHER Each of us has a part in making our strategy and brand successful. We must live our values at Quadient

ABOUT QUADIENT OUR NAME OUR BRAND OUR PURPOSE OUR VALUES

JOIN OUR QUADIENT TEAM4

Our Brand

THE QUADIENT PORTFOLIO

Quadient is the driving force behind the world’s most meaningful customer experiences. We help organizations deliver exceptional experiences by focusing on four key solutions: For enterprises that must compete by creating exceptional customer experiences, we provide omnichannel software solutions and expertise that deliver compliant and meaningful customer interactions.

For businesses that want to streamline document production processes and departmental workflows, we provide digital solutions that help automate communications and accelerate cash flow.

For organizations that need to simplify mail, we provide the hardware, software and expertise required to deliver accurate and timely physical communications.

For businesses and people that need to manage a growing volume of deliveries and returns, we provide and operate a smart and secure pick-up, drop-off solution that offers convenience and peace of mind.

Page 5: IT’S AN EPIC TIME TO JOIN THE QUADIENT TEAM · WHEN EPIC PEOPLE COME TOGETHER Each of us has a part in making our strategy and brand successful. We must live our values at Quadient

ABOUT QUADIENT OUR NAME OUR BRAND OUR PURPOSE OUR VALUES

JOIN OUR QUADIENT TEAM

Our Purpose

THE WAY WE DO BUSINESS

Our purpose is to simplify the connection between people and what matters.

Our purpose is the reason we come to work every day and it is the way we conduct business. We bring our purpose to life with our four key business solutions: Customer Experience Management (CXM), Business Process Automation (BPA), Mail Related Solutions (MRS) and Parcel (PLS).

In today’s world of high consumer expectations, every customer interaction we have is critical. By becoming a purpose-driven organization, we can turn a business transaction into much more: an opportunity to make a meaningful connection. Each connection further enables our customers to have meaningful interactions with the customers they serve. It’s a chance to turn a customer into a brand advocate and create a customer for life.

BECOMING A PURPOSE-DRIVEN BRAND

Many businesses focus exclusively on what they do for their customers, forgetting why the company exists and why it is important for customers. We believe this is a missed opportunity. Becoming a purpose-driven organization means we consciously place our company’s “why” front and center in how we communicate and the way we conduct business.

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Page 6: IT’S AN EPIC TIME TO JOIN THE QUADIENT TEAM · WHEN EPIC PEOPLE COME TOGETHER Each of us has a part in making our strategy and brand successful. We must live our values at Quadient

ABOUT QUADIENT OUR NAME OUR BRAND OUR PURPOSE OUR VALUES

JOIN OUR QUADIENT TEAM6

Empowerment

• We are adventurous, creative and open-minded.

• We embrace and drive change.

• We act with knowledge, trust and confidence to better serve our customers.

Passion

• We are determined to drive customer success.

• We make work fun, fulfilling and exciting by being part of a team that makes a difference.

• We are passionate in all that we do.

Inspiration

• We all, regardless of level or title, strive to exhibit leadership in our personal and group activities.

• We bring ideas to life.

• We lead by example and constantly innovate.

Community

• We think beyond our own teams—for the company, customers, partners and community.

• We care about our communities and the environment.

• Together, we share, learn and succeed.

• We collaborate like crazy.

Our Values

WHEN EPIC PEOPLE COME TOGETHER

Each of us has a part in making our strategy and brand successful. We must live our values at Quadient to deliver the brand promise to the market.

Epic. Together.

When the first letters of our four values—Empowerment, Passion, Inspiration and Community—come together, they spell Epic in English. When we live our values through the way we work, we become Epic. Together.

Page 7: IT’S AN EPIC TIME TO JOIN THE QUADIENT TEAM · WHEN EPIC PEOPLE COME TOGETHER Each of us has a part in making our strategy and brand successful. We must live our values at Quadient

ABOUT QUADIENT OUR NAME OUR BRAND OUR PURPOSE OUR VALUES

JOIN OUR QUADIENT TEAM

JOIN OUR EPIC TEAM

Quadient is a diverse, growing organization full of empowered, passionate, inspiring and community-minded people. If you enjoy making connections, we invite you to explore our open positions to see if there’s a good fit for you.

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