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Item Writing for CMAS Item Bank April 23, 2004 American Association of Medical Audit Specialists 10 th National Conference Nashville, TN Marilyn Balcita RN CMAS CMAS Council

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Item Writing for CMAS Item Bank. April 23, 2004 American Association of Medical Audit Specialists 10 th National Conference Nashville, TN Marilyn Balcita RN CMAS CMAS Council. Do you remember your CMAS Exams?. ?. Four Parts Professional Standards Audit Process and Methodology - PowerPoint PPT Presentation

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Page 1: Item Writing for CMAS Item Bank

Item Writing for CMAS Item Bank

April 23, 2004American Association of Medical Audit Specialists

10th National ConferenceNashville, TN

Marilyn Balcita RN CMASCMAS Council

Page 2: Item Writing for CMAS Item Bank

2Marilyn Balcita CMAS Council

Do you remember your CMAS Exams?

• Four Parts– Professional Standards– Audit Process and Methodology– Audit Skill– Medical Audit Environment

• 200 mostly multiple choice questions• Few matching type questions• Collection of questions from members

?

Page 3: Item Writing for CMAS Item Bank

3Marilyn Balcita CMAS Council

Before and After• Not “officially” linked to Job Practice

Analysis Studies (Role delineation study)

• Item Writing principles not formally followed

• Need more contributions from Subject Matter Experts (SME) representing the broad spectrum of medical audit

• For future CMAS Item Banking • To fulfill NOCA requirements

Page 4: Item Writing for CMAS Item Bank

4Marilyn Balcita CMAS Council

How are questions created ????

Benjamin Bloom's Taxonomy of the Cognitive Domain (1956)

Classification of Educational Goals and Objectives

SynthesisEvaluation

AnalysisApplication

ComprehensionKnowledge

*Adapted from: Bloom, B.S. (Ed.) (1956) Taxonomy of educational objectives: The classification of educational goals: Handbook I, cognitive domain. New York ; Toronto: Longmans, Green.

Page 5: Item Writing for CMAS Item Bank

5Marilyn Balcita CMAS Council

Taxonomy for Learning, Teaching, and Assessing*

A Revision of Bloom's Taxonomy of the Cognitive Domain

RememberUnderstand

ApplyAnalyzeEvaluateCreate

*Anderson, L. W., & Krathwohl, D. R. (2001). A taxonomy for learning, teaching, and assessing: A revision of Bloom's taxonomy of educational objectives. New York: Addison Wesley Longman.

Page 6: Item Writing for CMAS Item Bank

6Marilyn Balcita CMAS Council

Bloom's Taxonomy of the Cognitive Domain

RememberKeywords: list,

define, tell, describe,

identify, show, label, collect, examine, tabulate, quote, name, who, when, where

UnderstandKeywords:

summarize, describe, interpret, contrast, predict, associate, distinguish, estimate, differentiate, discuss, extend

Page 7: Item Writing for CMAS Item Bank

7Marilyn Balcita CMAS Council

Bloom's Taxonomy of the Cognitive Domain

ApplyKeywords: apply,

demonstrate, calculate,

complete, illustrate, show, solve, examine, modify, relate, change, classify, experiment,

discover

AnalyzeKeywords:

analyze, separate, order, explain, connect, classify, arrange, divide, compare, select, explain, infer

Page 8: Item Writing for CMAS Item Bank

8Marilyn Balcita CMAS Council

Bloom's Taxonomy of the Cognitive Domain

EvaluateKeywords: categorize, combine, compile, compose, create, devise, design, explain, generate, modify, organize, plan, rearrange, reconstruct, relate, reorganize, revise, rewrite, summarize, tell, write

CreateKeywords: appraise, compare, conclude, contrast, criticize, critique, defend, describe, discriminate, evaluate, explain, interpret, justify, relate, summarize, support

Page 9: Item Writing for CMAS Item Bank

9Marilyn Balcita CMAS Council

What do we need for the CMAS Exams???

RememberUnderstand

ApplyAnalyzeEvaluateCreate

RecallHave

Enough..

MoreMore

More …

Page 10: Item Writing for CMAS Item Bank

10Marilyn Balcita CMAS Council

CMAS Item Development Process

Define Medical Audit Functions

(JTA)

Develop Med. Audit Test Blueprint

Develop, collect and

validateitems

Item Bank storing

Randomly select items for testing

Refine content

ItemReady

for Testing

Page 11: Item Writing for CMAS Item Bank

11Marilyn Balcita CMAS Council

The Basis of the CMAS Exams

• Job Practice Analysis (Role Delineation Study) Constructed from ….. Job descriptions AAMAS membership information – bulletins, informal

communication, networking Onsite and telephonic interviews SMEs – Medical Auditors, Employers, Consultants,

Academicians Healthcare delivery reports Official books and publications, journals, and other

references

Page 12: Item Writing for CMAS Item Bank

12Marilyn Balcita CMAS Council

Job Task Analysis Survey

• Initial JTA instrument design developed and tested

• Beta testing by AAMAS and non AAMAS volunteers

• Focused on CMAS respondents• One state chapter volunteered• Tabulated and analyzed• Analysis used for the first time in the 2004

CMAS Examination• Demographic information included to gauge

AAMAS general membership make-up

Page 13: Item Writing for CMAS Item Bank

13Marilyn Balcita CMAS Council

• Measures“Criticality: how important or critical

it is" to the overall performance of your job

Frequency: "its frequency" to the overall performance of your job

• Ideally, should be measured every five years

Job Task Analysis Survey(Role Delineation Study)

Page 14: Item Writing for CMAS Item Bank

14Marilyn Balcita CMAS Council

Job Testing Analysis SurveyInitial Result

10%

40%

30%

20%

Professional Standards And Audit Behavior

Medical Audit Process and Methodology

Audit Skill

Medical Audit Environment

Page 15: Item Writing for CMAS Item Bank

15Marilyn Balcita CMAS Council

Medical Audit Process and

Methodology (40%)• Investigate and verify

charges against medical record documentation

• Audit Process, Work Flow, and Audit Findings

• Other Relevant Medical Audit Responsibilities

• Quality Improvement Activities, Education and Training

• Compliance and Special Investigations

• Contracts and Negotiations

• Denial and Appeals Management

• Health Information Management (Medical Records)

• Health Informatics and TechnologySee

Detailed List

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16Marilyn Balcita CMAS Council

Medical Audit Environment (30%)

• HIPAA• Medicare/Medicaid

Policies• National Audit

Guidelines• OIG Compliance

Guidance/Work Plan • JCAHO

• Medicare Integrity Program

• GAAP/GAAS Principles • CIA-AICPA Audit Rules• NCQA/Hedis• DHHS Audit Process• US Sentencing Rules• Health Insurance

reimbursement methodology

Application of laws, guidance, standards, guidelines and other accrediting bodies

Page 17: Item Writing for CMAS Item Bank

17Marilyn Balcita CMAS Council

Audit Skill (20%)• Interaction and Communication• Leadership and Managerial • Medical Audit Specific Knowledge and Skill

Set RequiredClinical Judgment and Nursing

ProcessAccounting/FinanceProblem Solving StatisticsNegotiationQuantitative AnalysisResearchProject Management

Page 18: Item Writing for CMAS Item Bank

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Professional Standards And Audit Behavior

(10%)• Principles of objectivity • Principles of independence • Internal control • Goal setting, strategic planning, and

mission/vision development • Code or standards of conduct • Conflict of Interest• Patient access and confidentiality • Enforcement, expectations and systems of

accountability

Page 19: Item Writing for CMAS Item Bank

19Marilyn Balcita CMAS Council

Why Multiple Choice??PROS

• Quick and easy to score

• Measures all levels of candidates’ ability

• Allows objective scoring

• Can be analyzed for effectiveness

• Covers a broad range of knowledge in limited time

CONS• Challenge in measuring

individual differences in skill

• Hard to develop good items

• Tendency to measure simple recall

Page 20: Item Writing for CMAS Item Bank

20Marilyn Balcita CMAS Council

National Hospital Billing Audit Guidelines require that:

A. Auditors must be certifiedB. Hospitals must charge audit fees in

excess of $275C. Auditors must conduct themselves in a

professional manner, adhere to ethical standards, confidentiality requirements, and objectivity

D. All of the above

STEM

OPTIONS

ITEM

What is the correct answer?What are the distractors? Is this a good item ?

What’s wrong with it?

Reference: National Health Care Billing Audit Guidelines. AAMAS 2003 Directory

Page 21: Item Writing for CMAS Item Bank

21Marilyn Balcita CMAS Council

CMAS Item Writing Guiding Principles

Ask yourself: Can a medical auditor with at least 2 years of basic medical audit experience answer this question correctly?

Measure knowledge, skill, abilities (KSA) that is generally known in the medical audit field = JTA

Present only ONE central idea, and ONE correct answer

Provide 4 options to support the stemAvoid constructing items for the “street-smart” test

takersCheck for grammars all the timeNo questions with connotations of race, creed,

religion, or ethnic/national background

Page 22: Item Writing for CMAS Item Bank

22Marilyn Balcita CMAS Council

• Present stem in a complete sentence, even if it is in a question. Bad Example: A medical audit specialist is …

• Ideally – no more than 50 words• Try to present stems positively. Avoid using: All (or which)

of the following except, which of the following is NOT or Never

• Avoid trick questions, or measure trivial things• Good item writers begin with: Who, What, Where, How, and

When “Which” should be followed by a noun “What” should be followed by a verb

• Use “should” instead of “would/could”• Avoid using always, all, and never• No double negatives – negative stem, and negative options

CMAS Item Writing Guiding PrinciplesThe Stem

Page 23: Item Writing for CMAS Item Bank

23Marilyn Balcita CMAS Council

• No! No! --- All of the above, None of the above, No slang, No silly options

• Correct answer must be 100% correct• Distracters MUST be the wrong answer• If numeric, arrange in logical sequence• Equally balance the options – long/short, or

logical choice of options. Ex: 3 ICD codes, one CPT ---- don’t make it obvious …

• Do not overuse Partial K type items – answers with (A) 1 and 2; (B) 3 and 4 etc.

CMAS Item Writing Guiding Principles

The Options

Page 24: Item Writing for CMAS Item Bank

24Marilyn Balcita CMAS Council

• Include author, title/edition, publisher, publication, date, (month for journals), and page numbers

• Official, widely known and readily available references only• References must clearly support the correct answer• For practical type questions i.e., mathematical calculation -

include the steps in calculation• DO NOT copy the exact wording from the reference source.

Exception: Legal quotes, federal regs, contracts• Use official ONLINE reference sources ONLY – CMS, DHHS,

OIG, other government sites. Cite the website in html if possible

Examples: http://www.gao.govaud/d02870g.pdf/ http://www.cms.hhs.gov/manuals/10_hospital/ho200.asp#_1_16

Baker, Judith, (2000) Health Care Finance: Basic Tools for Nonfinancial Manager. Aspen Publishers Inc. pg 165-168

Abbey, Duane. “Designing and Maintaining an Effective Chargemaster." Healthcare Financial Management, (2001 March): 50-55.

CMAS Item Writing Guiding PrinciplesReferences

Page 25: Item Writing for CMAS Item Bank

25Marilyn Balcita CMAS Council

CMAS Subject Matter Expert Technical Advisory Group Team

SME-TAG• Like that name????• Who are we …• What is it for me ??

– Ability to share your knowledge– Prestige as an item developer– Earn points applicable for

recertification and membership fees, discounts to AAMAS marketplace, etc.

– Great learning experience• What do I need to do??• ……………………. Care to

join??????The TAG Team

Page 26: Item Writing for CMAS Item Bank

26Marilyn Balcita CMAS Council

CMAS SME TAG Team• CMAS certified fellows only• Well rounded experience in medical audit• Experience in test item development

processes and review• Talent in writing and editing• Sound knowledge of psychometric analysis,

validation, and statistics • Agree to sign CMAS certification security

agreement• Committed and willing to learn• Have the time …..• Have the “tools” to work from – PC at a secured place, appropriate software, compatible system

C’mon down!!

Page 27: Item Writing for CMAS Item Bank

27Marilyn Balcita CMAS Council

Now let’s take a look at this item one more

timeNational Hospital Billing Audit Guidelines require that:

A. Auditors must be certifiedB. Hospitals must charge audit fees in excess of $275C. Auditors must conduct themselves in a

professional manner, adhere to ethical standards, confidentiality requirements, and objectivity

D. All of the above

Page 28: Item Writing for CMAS Item Bank

28Marilyn Balcita CMAS Council

Ready to have fun???Let’s play ….

• Find your group --- introduce yourself• Choose a team lead, recorder, reporter, and

timekeeper• Choose one item to develop (15 minutes)

– Identify what is being measured: Application vs. Analysis

– Match with Test Blueprint (measure med. audit function)

– Follow checklist, “guiding principles”– Validate with official resource

• Each group: Be ready to present (5 min. ) and critique (5 min.)

• Good Luck!!!

Page 29: Item Writing for CMAS Item Bank

29Marilyn Balcita CMAS Council

Thanks for coming !!!Hope to hear from you soon !!!

[email protected] – 686 -0180 (East Coast time)