it’s a milky way

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    Its a Milky Way

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    Case Study: The scorching summer this year has ensured a strong double-digit

    growth for soft drink companies. The biggest grosser being the new lemon category where the annual

    consumption is pegged around Rs. 100 crore.

    Even while lemon was the flavour of the season, backed by high-decibel advertising by the likes of Coca-Cola India and Parle Agro.

    For Parle, the non carbonated soft drink category clocked 26%growth this year, the company grew faster than the market,registering a 30% growth.

    Coca-Cola India, on the other hand, has delivered 15 consecutivequarters of growth, out of which 12 quarters have seen double-digitgrowth.

    Coca-Cola India's unit case volume grew by 29%. It involved sharegains across key beverage categories --both in sparkling and in stills.

    According to an independent beverage industry report, close to 120billion litre of beverages gets consumed in India annually.

    Industry observers said that 55% of sales of Indian soft drink industrycomes during the summer.

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    Case Study: This presents a huge window of opportunity to generate

    maximum growth during the season. The reason beverage majors are focusing on the juices

    category, is because of the most noticeable trend of a rise inhealth consciousness among consumers.

    In the 660-millioncase juice market in India, lemon has

    emerged as the number one flavour with a 48% share. The lemon drink category presents a huge untapped

    opportunity.

    For instance the brand LMN has created a category of its ownand not eaten into existing categories.

    It seems the older generation has started experimenting withproducts and services traditionally meant for the youngergeneration.

    Marketers need to keep tabs on how conscious customers are,in terms of the value they derive from brands. In thiscompetitive market it is clear that customers will pay more for

    value.

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    Case Study:

    Can a beverage brand give benefits other than quenchingthirst?

    The future is about high quality benefits and price.

    Coke has announced its entry into Milk based beverageswith the product Maaza Milky Delite.

    It is to test the same for two months in Kolkata beforelaunching it nationally.

    The product, priced at Rs 15 for a 200-ml pack, would be madeavailable across 3,000 outlets in the city.

    The company believes, extension of the Maaza franchisee intomilk-based beverages will allow them to leverage Maazasgoodwill.

    This is Coca-Colas third fruit-based beverage product afterMinute Maid Pulpy Orange and Minute Maid Nimbu Fresh,which it launched in 2007 and 2010, respectively.

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    Case Study:

    While Amul and Britannia also have milk beverages in theirportfolio.

    While 48% of the fruit-based drinks market in India isdominated by Nimbu, the share of mango is estimated to be at23%.

    Branded juices have a 4% share of this market. Its estimatedthat over 2.5 billion unit cases of dairy are consumed in Indiaevery year.

    PepsiCo India has expanded its product portfolio with the

    launch of Pepsi Max, a sugar-less cola brand with a strongertaste.

    Targeted at the health-conscious consumers in the 25 to 35years age group, the cola will initially be available in New Delhi.

    The branded beverages market in the country is estimated to

    be Rs10,000 crore.

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    Case Study:

    Britannia Industries dairy division is taking a 2nd shot at theflavoured milk business, which it had entered under the brandname Zip Sip.

    This time the focus is on products fortified with essentialmicronutrients. ActiMind, a milk-based drink with seven

    micronutrients, was launched in Tamil Nadu a few months ago. More recently, Britannia launched TigerZor, a chocolate

    beverage with five micronutrients, in Hyderabad andBangalore.

    The products are being marketed as nutrition-in-a-bottle andpriced a little higher than regular flavoured milk brands.

    The company was not interested in being in the generalcategory, which was already crowded.

    The company desires a profitable growth for a long time and is

    not interested in growth at any cost.

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    Case Study:

    The flavoured milk market, estimated at about Rs 250-crore,has brands like Amul Kool, Nestles Milkmaid Funshake, MTR,Yakults probiotic milk and Danones chocolate smoothie ChocoPlus, as also many local ones.

    The value-based milk category has seen a lot of action with

    low-fat, fortified, soy and probiotic milk variants. Nutrient fortification is a key element of Britannias strategy.

    Indians in general were not very conscious about what theyeat.

    Nearly 68% of school-going children in India were anaemic,and this figure was agnostic to socio-economic status.

    Britannia believes that this necessitates putting nutrients intofoods that children like, and that there is growing recognition ofthis.

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    Case Study:

    Britannias dairy business, which also has products like dairy

    whitener, ultrahigh temperature milk, cheese, butter and ghee,had revenues of Rs 210 crore in the last financial year.

    It has seen a five-year CAGR of 17% and the same has been22% in the last two years. The operating margins in the dairy

    business were higher than in the biscuits business, where itcaters also to the mass market with products like the Tigerglucose biscuit.

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    Should Pepsi look at the move from Coke as anopportunity and enter with a Product (Milk Based) inCompetition? If yes suggest a Product Strategy. OrShould Pepsi look at this wonderful opportunity to

    take on Coke in the carbonated beverages segmentaggressively and create a big dent in Market Share?

    Suggest a Suitable Strategy.

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    Pepsi:

    Pepsi in 2010, investedin a russian milk basedgiant Wimm-Bill-Dann.

    Also joined hands withBen & Jerry to launch a

    new line of dairy basedbeverages.

    Pepsi has confirmedthat it would enter in the

    Indian milk basedbeverage market andhas set up an R&Dcentre near Gurgaon onthe same lines.

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    Pepsi: Thought Porters 5 Forces

    Rivalry withCoke, Localplayers like

    Amul

    New entrants would

    be local players.However, can cause

    damage owing to vastspread network.

    Bargaining

    power ofbuyers wouldbe strong,

    however, wouldalso pay pricefor premium

    drinks

    Milk based beverages can bedifferentiated as regular and

    value added milk based products.As more and more people are

    getting health conscious, this mistbe a threat.

    Suppliersare

    numerous insupply.

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    Pepsi:

    Traditionally, there are videos andinformation on the internet that Pepsi canbe mixed with milk.

    Similar videos of coke resemble aneruption.

    Pepsi, thus, can intend to enter thedifferentiated brand and be the firstlauncher of carbonated milk based drink.

    Also, there are numerous brands in the

    market which are rich in traditional flavorslike Badam, Elaichi, Kesar, Chocolate.

    Pepsi also has an option to enter into thefruit based milk beverage products, butwould be facing its all time rival coke in

    the segment.

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    The Brand Coke is synonymous to a Carbonated Drinkand caters to a customer base with specificcharacteristics. Can the company really leverage thebrand COKE across Milk Based products againstestablished players like Amul, Britannia etc? Plan aPromotional Strategy for the Brand.

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    Coke:

    Coke would have toconduct a customerexperience surveywherein the perception ofcoke as a milk basedbrand would have to be

    evaluated. However, the Minute Maid

    category has alreadycome to be representedas Cokes non carbonated

    beverage branch. To keep up with the image

    of coke as a carbonateddrink, it launched its fizzydrink in the US. (troublefor pepsi!!)

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    Coke:

    Since Maaza is already a

    pretty established brand, itcan serve as a goodtagline.

    In fact, Maaza milkydelight can be segmented

    as a health based milkbeverage.

    If so, it can be promotedacross local hoardings.

    Traditionally, carbonated

    drinks are cool and thus,Maaza is generallyuncommon in youngsters.

    Thus, the milky versioncan have a target market

    as grown up adults.

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    Coke: Marketing Strategy

    Extensive advertising tosimulate the Milk

    version.

    May required freesampling booths atsupermarkets.

    Amul and Britannia arehaving products which arenot fruit based milk

    beverages. They aresimply flavour basedbeverages.

    This gives Coke a position

    of advantage.

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    Considering that Parle is fighting with Britannia fiercelyin the Biscuits segment, should they follow through

    and up the Ante against Britannia in the Value basedMilk Category as well.

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    Parle - History:

    Frooti launched in 1985 still a popular drink

    Appy launched in 1986 still a popular drink

    Appy fizz launched in2005 became popularamongst the younggeneration

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    ParleSWOT Analysis (I):

    Strengths: Parle Brand

    Diversified ProductRange

    Extensive Distribution

    Network Low & Mid Price Range

    Catering to Mass

    Better Understanding ofConsumer Psyche

    Weaknesses: Dependence on retailers

    & Grocery stores

    Dependence on Parle G

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    ParleSWOT Analysis (II):

    Opportunities: Estimated annual growth of

    20%

    Low Per capitaConsumption

    Changing Consumer

    preference Increasing demand for

    sugar free, diet drinks

    Threats: Hike in cost of production

    due to hike in cost of rawmaterials

    Increasing distribution cost Local products

    Entry of various newEntrants

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    A company which could loose a lot in terms ofheightened competition within this market is AMUL.What product strategies relevant to growth would

    you suggest for AMUL?

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    Amul: Marketing Mix

    Product: Dairy Products

    Pricing:

    Low Pricing

    Place: Rural

    Urban

    International

    Promotion: Advertisements

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    Amul: Defense Strategy

    Moving Consumersfrom Loose Milk to

    packaged milk

    Being exposed to thebrand, consumers tryout different products

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    Amul: Staying Ahead

    Attack existing playersthrough :

    Aggressive Pricing

    Better Quality

    Enhanced DistributionNetwork

    Strong Marketing Push

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    ITC wishes to enter the market for Milk Beverages aswell. Suggest a suitable Product Portfolio for the

    company. Explain competition that you anticipate forthe products and propose few contingency

    strategies.

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    ITC: Product Portfolio

    Milk Products: Strawberry Milk

    Pineapple Milk

    Chocolate Milk

    Butterscotch Milk Cold Coffee

    Iced Tea

    Lemon Flavour

    Peach Flavour

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    ITC: Competition

    Amul Nestle

    Mother Dairy

    Britannia

    Nilgiris

    CavinKare Dairy

    GRB Dairy

    CreamLine Dairy Parag Milk Foods

    Hatsun

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    ITC: Product Strategy

    Price Strategy: Rs. 17/-

    Product Strategy: Attractive Packaging

    Easy to carry

    Promotion Strategy: Target the health

    conscious upper middleclass & Gen Y

    Have give-aways Place Strategy:

    Malls

    Supermarkets

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