it’s in! now how do we get it back out? the potential and the pitfalls of reporting from student...

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It’s in! Now how do we get it back out? The potential and the pitfalls of reporting from student systems. Bryan Hughes Head of Student Administration Systems Support

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Page 1: It’s in! Now how do we get it back out? The potential and the pitfalls of reporting from student systems. Bryan Hughes Head of Student Administration Systems

It’s in! Now how do we get it back out?

The potential and the pitfalls of reporting from student systems.

Bryan HughesHead of Student Administration Systems Support

Page 2: It’s in! Now how do we get it back out? The potential and the pitfalls of reporting from student systems. Bryan Hughes Head of Student Administration Systems

Workshop Outline

Purpose of the workshop Leeds Met’s experience Lessons learned Your experiences Conclusion

Page 3: It’s in! Now how do we get it back out? The potential and the pitfalls of reporting from student systems. Bryan Hughes Head of Student Administration Systems

Leeds Met’s experience pt 1.

Business Objects is the corporate reporting system

Banner is the student records system Business Objects pointed at Banner

in 2002/03 Reports from live Banner

database

Page 4: It’s in! Now how do we get it back out? The potential and the pitfalls of reporting from student systems. Bryan Hughes Head of Student Administration Systems

Leeds Met experience pt 2.

Expectations raised. “Whatever’s in the system, we can get back out”

Increasing buy-in for the student system

Most demands met (nearly!) Few report-writers, many report

users The exam board period of

2004/05!

Page 5: It’s in! Now how do we get it back out? The potential and the pitfalls of reporting from student systems. Bryan Hughes Head of Student Administration Systems

Leeds Met experience pt 3.

Increased reporting skills More complex reports Less report-writers ~400 reports available to most users More users (incl. academics and

senior managers) – 950 distinct users in the last 18 months

Page 6: It’s in! Now how do we get it back out? The potential and the pitfalls of reporting from student systems. Bryan Hughes Head of Student Administration Systems

Report types 1.

Letters (admissions, enrolment, results)

Student lists (module, cohort) Student details (modules attached,

contact details) Assessment (exam candidate lists,

marks sheets)

Page 7: It’s in! Now how do we get it back out? The potential and the pitfalls of reporting from student systems. Bryan Hughes Head of Student Administration Systems

Report types 2.

Progression (exam board spreadsheets, classifications)

Awards (degree certificates, diploma supplements)

Validation reports Management information

Page 8: It’s in! Now how do we get it back out? The potential and the pitfalls of reporting from student systems. Bryan Hughes Head of Student Administration Systems

Report examples –

Confirmation of Attendance

Page 9: It’s in! Now how do we get it back out? The potential and the pitfalls of reporting from student systems. Bryan Hughes Head of Student Administration Systems

Report Examples – Module Tie-up Checklist

Page 10: It’s in! Now how do we get it back out? The potential and the pitfalls of reporting from student systems. Bryan Hughes Head of Student Administration Systems

Report examples – exam board spreadsheet

Page 11: It’s in! Now how do we get it back out? The potential and the pitfalls of reporting from student systems. Bryan Hughes Head of Student Administration Systems

Report Example – Diploma Supplement

Page 12: It’s in! Now how do we get it back out? The potential and the pitfalls of reporting from student systems. Bryan Hughes Head of Student Administration Systems

Report Examples – Results Letters

Page 13: It’s in! Now how do we get it back out? The potential and the pitfalls of reporting from student systems. Bryan Hughes Head of Student Administration Systems

The Future

Reports rationalisation Upgrade/migration Parallel universe

Business Intelligence!!!

Page 14: It’s in! Now how do we get it back out? The potential and the pitfalls of reporting from student systems. Bryan Hughes Head of Student Administration Systems

Lessons Learned

Planning is vital Resource must be allocated Implement change control before

things go wrong Must be able to ‘take the strain’ Manage expectations Be consistent

Page 15: It’s in! Now how do we get it back out? The potential and the pitfalls of reporting from student systems. Bryan Hughes Head of Student Administration Systems

Decisions To Make

Live vs warehousing Technical vs functional ownership Flexible vs controlled Nomenclature

Page 16: It’s in! Now how do we get it back out? The potential and the pitfalls of reporting from student systems. Bryan Hughes Head of Student Administration Systems

Conclusion

Getting information out is as important as getting information in