it’s my idea and i’ll cry if i want to be2camp
DESCRIPTION
Successful introduction of new technology benefits from best practice change management.TRANSCRIPT
“IT’S MY PARTY AND I’LL CRY IF I WANT TO!”
Another Way to Innovate & Improve
Brian Dickinson
Do-little Consulting Ltd
idea
Original Lyrics by Lesley Gore
[email protected] 363631
© Do-little Consulting Limited 2010
Brian Dickinson Brian Dickinson Do-little Consulting Ltd
Business Agility, Innovation & Change
Expert♦
Facilitator / Mentor♦
Award Winning Trainer♦
Methods Magpie♦
Business Analyst♦
Project Manager
Change Geek
© Do-little Consulting Limited 2010
So You Want to Innovate and Improve!
Current Situation
Target Situation
Change
© Do-little Consulting Limited 2010
BewareThere are Many Traps
along the Change Journey
Is the destination clear and
worthwhile?
Do you know the way ?
Can you get there ?
© Do-little Consulting Limited 2010
Good Ideas and Good Intentions are NOT enough
ICT Technology
People
ProcessInformation
Business Objectives
Leadership
A small part of what is
involved!
© Do-little Consulting Limited 2010
“Many a Slip Twixt Cup & Lip”Old English Proverb
Loads of attempts to change fail Often fail at the first hurdle! Often don’t deliver the benefits They stimulate resistance and rejection Ultimately things often return to status quo! ...
I won’t bore you with figures but > 75% of change attempts fail
© Do-little Consulting Limited 2010
I’ve a great idea
lets do it!
Story – How I Used to Operate
I use to think that the pain of rejection was the price of being innovative!
Too Many Rejected
Changed, Watered DownNot fully implemented
The Team
Some ideas got accepted!
A few ideas
achieved good results!
© Do-little Consulting Limited 2010
“Hate Something Change Something Make Something Better”Garrison Keller for Honda Ad Champaign
Altogether Now!
© Do-little Consulting Limited 2010
What Needed to Change?
How we each think
and act
How we interact
with each other
How we Innovate Together
NO magic wand that will change
everyone!
We each take responsibility and our own time to
change.
So I need to change First!
© Do-little Consulting Limited 2010
What helped to make a difference?
Influencing Skills
Change Management
Changed how I view & interact with
everyone I deal with
Positive,Open & Agile
Approach
A tried and tested framework that
produces results
Changed my thinking.
Open to new ideas& React quickly
© Do-little Consulting Limited 2010
Another Way
Innovation becomes a positive experience for everyone!
Our Idea Our Plan Our Project
Our Solution
Need or Opportunity
Positive Open & Agile Approach
Strong Influencing Skills
Change Management Framework
CHANGE FRAMEWORK
A Robust Approach to Change
© Do-little Consulting Limited 2010
Reason Why---
Business Case Compelling Vision New
Business Model
Plan & Priorities
Successful Innovation & Change
Positive Culture---
Change Resilient
Active Leadership
Right Team---
Capability & Skills
Framework for Success
© Do-little Consulting Limited 2010
Reason Why---
Business Case Compelling Vision New
Business Model
Plan & Priorities
Successful Innovation & Change
Positive Culture---
Change Resilient
Active Leadership
Right Team---
Capability & Skills
Trap 1: No Shared Vision
Lack of ClarityCompeting Views
Poor Buy-in
© Do-little Consulting Limited 2010
Reason Why---
Business Case Compelling Vision New
Business Model
Plan & Priorities
Successful Innovation & Change
Positive Culture---
Change Resilient
Active Leadership
Right Team---
Capability & Skills
Trap 2 : Don’t Know the Benefits
Missed Opportunities
Frustration
© Do-little Consulting Limited 2010
Reason Why---
Business Case Compelling Vision New
Business Model
Plan & Priorities
Successful Innovation & Change
Positive Culture---
Change Resilient
Active Leadership
Right Team---
Capability & Skills
Trap 3: No Plan
Wasted time & effort
Slow to achieve
© Do-little Consulting Limited 2010
Reason Why---
Business Case Compelling Vision New
Business Model
Plan & Priorities
Successful Innovation & Change
Positive Culture---
Change Resilient
Active Leadership Right Team
---Capability & Skills
Trap 4 : Weak Skills & Resources
Poor ProgressIncreased Anxiety
© Do-little Consulting Limited 2010
Reason Why---
Business Case Compelling Vision New
Business Model
Plan & Priorities
Successful Innovation & Change
Positive Culture---
Change Resilient
Active Leadership
Right Team---
Capability & Skills
Trap 5 : Weak Leadership
No UrgencyWhy should
I bother?
© Do-little Consulting Limited 2010
Reason Why---
Business Case Compelling Vision New
Business Model
Plan & Priorities
Successful Innovation & Change
Positive Culture---
Change Resilient
Active Leadership
Right Team---
Capability & Skills
Trap 6 : Accepting a Negative Culture
Sick OrgChange Rejected
or Forced
© Do-little Consulting Limited 2010
Trap 7 : Not wanting to change
We are good enough already! We haven’t got time for that!
The Changing WorldProvides Opportunities & Threats
Are you going to be left behind?
© Do-little Consulting Limited 2010
Reason Why---
Business Case Compelling Vision New
Business Model
Plan & Priorities
Successful Innovation & Change
Positive Culture---
Change Resilient
Active Leadership
Right Team---
Capability & Skills
People, Processes, Technology, Information
In house team,SuppliersPartners
Supporters
Can do Will do attitude,Involved,
Committed
Pain VS Gain,Benefits,Return on
Investment
Value based,Best Practice
Be the 1st to Change,
Involved,Supportive
How can you make the change easy for your Customers?
© Do-little Consulting Limited 2010
Do-little Helps to Bridge that Gap!
YourCurrent
Situation
Successful Innovation & Change YourTarget
SituationProject Mgt
Facilitation Mentor
TrainingBest
Practice
© Do-little Consulting Limited 2010