its projects and services showcase - june 2013
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Overview of the ITS department's projects, services, and staff. A look at our areas, including IT infrastructure, eresources management, digital library services, and admin & communication.TRANSCRIPT
What the &*%$ are they up to in ITS?
June 6, 2013 | Blackburn Room | Robarts Library
IT Infrastructure & Network Services
Graham Stewart Steve Baroti Tarrah Gledhill
Alex Cheng Stephen Hong Reg Matson
Servers
Storage
Networks
System applications
System monitoring
Staff workstations
Backup & recovery
Raymond Tsang
E-resources, Sirsi & Metadata Mgmt
Wenran Zhang
Marlene van Ballegooie
Bilal Khalid
Sirsi and Workflows
Library catalogue
Endeca, Summon
Metadata management and integration
Raymond Tsang Yvonne Ramcharan
Marc Lalonde Richard Hydal
Digital and Library Web Services
M
Marc Lalonde Gordon Belray Richard Hydal Andrew McAlorum
Ken Yang Bilal Khalid Paul Armstrong
Library web sites
Discovery layer design
Web design and content repositories
Digital project development
Rare and special collection digitization
Scholarly Communications
Scholarly Communications
Rea Devakos Andrew McAlorum
T-Space institutional repository
Focus on Research faculty profiles
Journal Production Systems
Open Conference SystemsSarah Forbes Sean Zhao
Administration & Communications
Sian Meikle Yvonne Ramcharan
Administration
Communications
Digital usage assessment
Web design
Print design
Publication designMaureen Morin
Lisa Gayhart
Gordon Belray
And needing no introduction...
Digital Communications
Library Sites
Library Sites
Library Sites
Library Sites
Library Sites
Library Sites
Accessibility for Ontarians with Disabilities Act (AODA)
Jan. 1 2014
Library Sites
Library Sites
It's back!
eResources
Sirsi/Dynix's Symphony 3.4.1
eResources
Priorities: maintain and monitor ILS servers and Oracle
eResources
Keeping the system up to date
eResources
Integrity and security
eResources
Dealing with data
eResources
Customized support for Sirsi ILS
eResources
The odds and ends of ILS: experience over the years
Core Library Services
● Catalogue SIRSI
● eResources Serial Solutions
● Discovery Layer Endeca, Summon
Sirsi Catalogue
● Maintenance○ RDA, Serials concatenation, cleanup...
● Custom requests
● Data export for other services○ Endeca, Browse Search, Request Item...
● Numbers
○ 7.3 million bib records, 11.2 million item records, 1.5
million e-resources
Serials Solutions
● Activating incoming titles
● Loading Serials Solutions MARC into Sirsi
● Daily catalogue updates to Summon(soon)
● Troubleshooting access issues
● Managing digital rights information
● Other services
● Numbers○ 140M Journal articles, 285M newspaper articles
● Library Catalogue○ Endeca
○ Browse Search
○ Enriched Content
● Article Search○ Summon
○ Using Summon API
Discovery Layers
Catalogue Redesign
● New features● Faster and cleaner● Responsive and
accessible
Coming this Fall!
Get a sneak [email protected]
Digital Projects Development
We collaborate with faculty to publish their research and data online, and build custom applications to support their research.
Digital Collections
http://library.utoronto.ca/digital-collections
Digital Humanities
Using computational tools to do the work of the humanities. - John Unsworth
● Open standards, open source, open access
● Custom applications for the study of traditional humanities objects
● Digital publishing● Visualization● Community
Digital Humanities
2011/2012Soviet Samizdat Periodicalshttp://samizdat.library.utoronto.ca
British Armorial Bindingshttp://armorial.library.utoronto.ca
Representative Poetry Onlinehttp://rpo.library.utoronto.ca
2012/2013DEEDSDocuments of Early England Data Set
Jackman Humanities Institutehttp://humanities.utoronto.ca
REEDRecords of Early English Drama
Digital Curation
Digital Preservation + Data Curation = Digital Curation
http://heritage.utoronto.ca
=
Digital Projects Management
Scholarly Communications
Suite of Services:● OCS● JPS ● T-Space● Focus on Research
http://guides.library.utoronto.ca/scholarlycommunication
T-Space
http://tspace.library.utoronto.ca
Focus on Research
http://focus.library.utoronto.ca
IT Infrastructure and Network Services
Steve Baroti
Tarrah Gledhill
Graham Stewart
Is the system running?!?
Providing technology to enable users.
=> Library staff
=> University community
=> OCUL community
=> 100,000s of users worldwide
Photo: Gordon Belray
1. Twelve networks in seven library buildings.
=> Gerstein=> Earth Sciences=> Math=> Engineering=> Media Commons Vault=> UTL@Downsview=> Robarts (six!)
2. Servers
=> 300+=> Staff workstation support
=> Web / database / application
=> Servers to manage servers
3. Storage
=> 550 TB
=> Library and Scholars Portal data
=> Massive future plans: > 1 petabyte
Application
Database
Load balancing
Storage
IPHAProxy / Keepalived
HAProxy / Keepalived
IPMemcached/ Keepalived
Memcached/ Keepalived
IPMySQL MySQL
User
Varnish
XCache
Apache & PHP
Varnish
XCache
Apache & PHP
Varnish
XCache
Apache & PHP
Varnish
XCache
Apache & PHP
4. Application Scaling
5. Open Source Software
6. Metrics
7. Backup and disaster recovery.
One Petabyte: local and offsite
8. Website Security
log server
security modulesinternet databasesweb serverfirewall
9.OCUL UTL ScholarsPortal
Source: http://www.techcrates.com/use-of-virtual-servers/
10. Server Virtualization
Source: http://www.techcrates.com/use-of-virtual-servers/
Server Virtualization
Source: http://www.theregister.co.uk/2012/03/26/opscode_funding_chef_momentum/
Server Virtualization
Source: http://en.wikipedia.org/wiki/File:ConfiurationActivityModel.png
11. Automation / Configuration Management
12. Data Centre
Photo: Gordon Belray
Data Centre
Photo: Gordon Belray
ITS Help Desk
Who are we?
Computer Systems Specialists (CSS): Stephen Hong, Alex Cheng and Reg Matson
Team Lead: Tarrah Gledhill
ITS Help Desk
What we are not: Information Commons Help Desk
ITS Help Desk
What we are: facilitators!
ITS Help Desk
What we do:
● Provide a consistent Windows desktop experience from any central Library computer
● Keep your data secure● Backup your data centrally for you● Provide shared storage for Departments and Projects● Provide you with the IT tools to get your job done
ITS Help Desk
● When you call, we will answer!○ Supported business hours:○ Mon – Fri: 8:30 a.m. to 7 p.m.○ Sat: 9 a.m. to 5 p.m., Sun: 11 a.m. to 5 p.m.○ Holidays: 9 a.m. to 5 p.m.
● New email address and issue tracking ○ email: [email protected] ○ software: Jira
● Frequently asked questions
ITS Help Desk
What we can do for you ...
● Assist you with any help you need with your ITS supported library staff computer (laptop or other mobile device).
● Regularly apply software and security updates to library staff computers.● Install / uninstall / troubleshoot software on your staff computer or laptop.● Provide Remote Desktop access to your computer.● Create and unlock Library Domain user accounts and reset passwords.● Setup self install permissions on your Library staff computer.● Equipment bookings, laptop and projector setup for meetings.● Computer moves; to a new location, repositioned on your desk, cable
detangling.
If you are not sure who to contact, contact us, we are here to help.
Design and Online Repositories
Design and Online Repositories
Library Catalogue
RWDAccessible
Design and Online Repositories
Library Catalogue
Record Details
Design and Online Repositories
Library Catalogue
Custom format icons
Design and Online Repositories
Library Sites (Drupal)
Design and Online Repositories
Develop unifying theme while promoting individual identity of library
Design and Online Repositories
Customized internal sites
Libraries Advancement -Boundless Knowledge
Photography - graphics - layout
Design and Online Repositories
Photography
heritage.utoronto.ca
Large internal collection of UTL/UofT photographs
Creative Commons license
Also available on network map by request
Design and Online Repositories
Digital Humanities
Representative Poetry Onlinerpo.library.utoronto.ca
Styles based on printed anthologies
Design and Online Repositories
Digital HumanitiesSoviet Samizdat Periodicalssamizdat.library.utoronto.ca
British Armorial Bindingsarmorial.library.utoronto.ca
DEEDSdeedsdev.library.utoronto.ca
Design and Online Repositories
Digital Signage
Floor DirectoriesFisher Media Commons- more to come!
Design and Online Repositories
FADIS
Federated Academic Digital Imaging System
14 partner institutions
Fine Art content management system and teaching tool
Design and Online Repositories
Design and Online Repositories
MyMedia
Free university wide hosting and streaming of video and audio content
permanent play linksembed code
Print and digital materials for library events & services
● posters● web graphics
& css● invitations● handouts● banners● buttons
Request support via communications libguide.
Graphic Design
Print & digital library newsletters
Graphic Design
Support for Library Advancement● fact sheets● event handouts● print ads
Graphic Design
Support for Faculty / Departments● web graphics & css● print publication support (book cover
design, image prep for print)
Graphic Design
Coming next...
● Communication○ ITS website○ Help desk software○ Metrics and analysis○ Advisory committee
● Scaling up○ Responsive accessible web design○ New digital projects: DEEDS, RPO anthology○ New looks: T-Space, OCS, JPS○ Digital preservation, data curation and cloud storage
Questions?
Information Technology Services
Robarts Library, 7th [email protected]
Provide feedback to new catalogue redesign:[email protected]