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    Measuring Square Footage 1

    MEASURING SQUARE FOOTAGE

    Based on the North Carolina Real Estate Commission Guidelines

    PART ONE/DAY ONE:

    Three and hours classroom instruction and perorm a practice measuring

    exercise.

    PART TWO/DAY TWO:

    Three and hours practical experience.

    Sharon Montague, Education & Training Director & Bill Miller, a highly experienced

    real estate agent in our south oce, will take the students to a vacant house. Thestudents will be broken up into groups to measure the house with our guidance

    Each group will need a clipboard with either a legal pad or graph paper and a 100

    oot tape with decimals. We measure the outside o the house rst and then go

    inside to see i any inside measurements are required. We point out specic areaso concern to the agents.

    We then return to the classroom and compute the measurements to determine the

    square ootage o the home we just measured.

    PART THREE/DAY THREE

    Three and hours

    Reconciling Data to Determine Price

    Instructor: Bill Miller. This class walks the agents through the step by step processo compiling all o the data needed to make a decision as to how to determine an

    estimate o value o a property.

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    4 Measuring Square Footage

    Comments on Reporting o Square Footage by Agents

    Real estate agents are NOT required by the Real Estate License Law or RealEstate Commission rules to advertise the square ootage o listed properties or to

    provide an up-ront disclosure o square ootage to prospective buyers or tenants

    It is, thereore, permissible or an agent, a rm or a listing service to elect not to use

    square ootage in marketing listed properties. Listing services in some markets

    around the country make it a practice to not indicate square ootage in the data

    shown or a listed property. Instead, they allow inormation on the number and typeo rooms to serve as the description o the size o the dwelling.

    Thephrasereportingsquarefootagemeansany communication o a propertys

    square ootage in any manner, including, but not limited to: By inclusion in anyadvertising o any type; by inclusion in property data provided to a listing service(which will be subsequently reported to prospective buyers); by inclusion in property

    inormation sheets; or by oral communication.

    INTRODUCTION

    It is oten said that the three most important actors in making a homebuying

    decision are location, location, and location. Other than location, the single

    most important actor is probably the size or square ootage o the home. Not

    onlyisitanindicatorofwhetheraparticularhomewillmeetahomebuyersspaceneeds, but it also aords a convenient (though not always accurate) method or

    the buyer to estimate the value o the home and compare it with other properties.

    AlthoughrealestateagentsarenotrequiredbytheRealEstateLicenseLawor

    Real Estate Commission rules to report the square ootage o properties oered orsale (or rent), when they do report square ootage, it is essential that the inormation

    they give prospective purchasers be accurate. At a minimum, information

    concerning square ootage should include the amount o living area in the dwelling.

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    Measuring Square Footage 5

    Comments on Use o the Commissions Guidelines

    When square ootage is being reported, an agent is NOT absolutely required to

    use either the Commissions Guidelines or the ANSI guidelines. An agent may useany method he/she desires to calculate the square ootage so long as the squareootage is calculated and reported correctly. NOTE, HOWEVER, the ollowing

    comments.

    Thequestionofwhatguidelineswereusedbyanagentislikelytoariseonlywhen

    there is a question raised about the accuracy o reported square ootage. Whenconsidering a complaint against an agent to demonstrate rom his/her persona

    transaction records the method used to determine the square ootage. The agen

    should be able to demonstrate that he/she used either the Commissions Guidelinesor other comparable guidelines.

    Anagentwhomakesareasonableandconscientiousattempttopersonallymeasure

    adwellingandcalculateitssquarefootageinaccordancewiththeCommissions

    Guidelines, but who makes an honest mistake in the process,

    Purpose and Use o Guidelines

    The ollowing guidelines and accompanying illustrations are designed to assist

    real estate brokers in measuring, calculating and reporting (both orally and in

    writing) the living area contained in detached and attached single-amily residentialbuildings. When reporting square ootage, real estate agents should careully ollow

    these Guidelines or any other standards that are comparable to them, including

    thoseapprovedbytheAmericanNationalStandardsInstitute,Inc.(ANSI)which

    are recognized by the North Carolina Real Estate Commission as comparable

    standards.*Agentsshouldbepreparedtoidentify,whenrequested,thestandardsused.

    * The ollowing materials were consulted in the development o these Guidelines:

    TheAmericanNationalStandardforSingle-FamilyResidentialBuilidngs:Square

    Footage-MethodforCalculatingapprovedbytheAmericanNationalStandardsInstitute, Inc.; House Measuring & Square Footage published by the Carolina

    MultipleListingsServices,Inc.:andmaterialscompiledbyBartT.Bryson,MAI,

    SRA,andMaryL.DAngelo.

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    6MeasuringSquareFootage

    will clearly are better with the Commission than an agent who makes a similar

    mistakebutcannotdemonstrateuseoftheCommissionsGuidelines(orcomparable

    guidelines) when determining the square ootage, or worse, who simply relies on

    inormation obtained rom an unreliable source and makes no eort to personallyveriy the square ootage.

    Factors the Commission Will Consider. When considering whether or not an agentacted reasonably to assure the accuracy o his/her representation as to square

    ootage, the Commission will consider such actors as:

    Was the agent the listing agent or an agent working with the buyer who was

    showingsomeoneelseslisting?

    Didtheagenthavefullaccesstotheproperty?

    Howcomplexisthedesignofthedwelling?(Or,howdifcultisittomeasureandaccuratelycalculatethesquarefootageofthedwelling?)

    Do these Guidelines provide guidance sucient or a reasonably knowledgeableand prudent agent to accurately measure and calculate the square ootage o the

    particulardwelling?

    Whatwasthesizeandpercentageoftheerrorinreportedsquarefootage? How reasonable were the judgments made by the agent when determining the

    squarefootage?

    Applications o Guidelines to RENTAL Transactions

    TheGuidelinesgenerallymakereferencetotheirapplicationtosalestransactionshowever, the Guidelines are considered to be equally applicable to rental

    transactions.

    Licenseesengagedinthemanagementofapartmentsareespeciallycautionedtomake sure the advertised square ootage or units they manage is correct. It is airly

    common or the owners or developers o apartment complexes to provide property

    management personnel with property inormation that includes in the reported

    square ootage or units areas such as outside storage rooms or balconies that are

    partoftheareaunderatenantsexclusivecontrolbutclearlyarenotconsideredpart o living area under these Guidelines.

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    Measuring Square Footage 7

    Comments on Listing Agents Basic Duty and Responsibility or Accuracyo Reported Square Footage

    In any real estate transaction, the listing agent has the primary responsibility or

    assuring that square ootage inormation he/she reports is accurate. The listing

    agent is the real estate licensee in the best position to ascertain the correct squareootage o a listed dwelling, as well as other inormation on the characteristics and

    condition o the property. Note also that the listing rm shares ully the responsibility

    o the individual listing agent in this regard.

    Duty to personally measure and calculate square ootage.Alistingagentwhoreports

    the square ootage o a dwelling without personally measuring and calculating the

    square ootage greatly increases his/her potential exposure to Commission disciplinary

    action (and probably also to civil liability) in the event the reported square ootage isincorrect to any signicant degree. The more unreliable the source o square ootage

    inormation adopted by the agent, the greater the potential exposure o the agent.

    Responsibility or the errors o others. Square ootage inormation taken rom tax records

    is likely to be highly unreliable, and square ootage inormation obtained rom the selleror rom a previous listing may also be unreliable. The square ootage reported by a State-

    licensed or State-certied appraiser in an appraisal report (assuming there have been no

    additions to the dwelling) is likely to be considerably more reliable than the above-mentioned

    sources,butstillmightbeinerrorornotderivedinaccordancewiththeCommissions

    Guidelines. It is important to emphasize that when a listing agent relies on the square

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    ootage determined by another person, the agent assumes ull responsibility or

    the accuracy o that persons square ootage measurements and calculations.

    Responsibility to veriy accuracy o advertised square ootage. A listingagent is

    expected to veriy that the square ootage reported in any orm o advertising, includingMLS property sheets and data banks, is correct. It is no deense or the listing agent

    to claim that a clerk made a mistake when entering the data.

    Absolute perection in reporting square ootage accurately is NOT expected!!

    The Commission realizes that any ve competent agents who might be asked todetermine the square ootage o even an average house may very well come up with

    ve dierent answers. However, i the Guidelines are ollowed, the dierences should

    be slight and insignicant.

    There is no fxed margin o acceptable error. Contrary to popular belie, the

    Commission does not have a xed acceptable percentage o error that agents

    can rely on. The percentage o error that would be considered acceptable varies

    according to the design and characteristics o each particular dwelling. For examplea relatively small error o only a ew percentage points in a dwelling with a simple

    rectangular design and no particularly unusual or complex design characteristics maybe considered a signicant error. On the other hand, a somewhat larger degree o

    error might be acceptable or a dwelling that is odd-shaped or has many unusua

    eatures that substantially complicate the process o measuring and calculating square

    ootage. The Commission will apply a reasonably knowledgeable and prudent agent

    standard when considering complaints involving errors in reporting square ootage.

    A range may be used when reporting square ootage. Remember, there is no

    requirement that square ootage be advertised or disclosed up ront. Consequently

    i a listing agent or listing service chooses to report square ootage as a range, thenthis is acceptable. Note, however, that reporting square ootage as a range, then this

    is acceptable. Note, however, that reporting square ootage as a range may not be

    satisfactorytomanyprospectivebuyers!Also,MLSsystemsmaynotbedesignedto

    permit entry and reporting o a range.

    Suggestion to licensees:Ifyoudontknowhowtoproperlycalculatethesquarefootage

    of someportion ofa particularproperty, andyou cantobtain reliable, competent

    assistancetosolvetheproblem,eitherdontreportthesquarefootageorreportthesquare ootage as a range.

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    MeasuringSquareFootage9

    Comments on Duty Agents Working with Buyers

    Reliance on listing data. The Commission recognizes that it is totally impractica

    and unreasonable to require an agent working with a buyer to routinely veriy the

    square ootage o all properties shown to the buyer. Thus, the Guidelinesprovide that

    anagentworkingwiththebuyerisasellersagentorabuyersagent!

    In a substantial majority o transactions, an agent working with a buyer will be able

    to rely on the square ootage inormation provided by the listing agent and will not be

    expectedtopersonallyverifythesquarefootage,eveniftheagentisabuyersagent

    However, when there is a red fag situation, the agent working with the buyer thenhas a duty to veriy the square ootage.

    Red Flag-Whatismeantbythisterm?

    Aredagsituationexistswhenthereisanerrorinreportedsquarefootagethat

    should be obvious to a reasonably prudent agent showing a dwelling to a prospective

    buyer.

    Example 1:Asimplerectangularhousewithonly1200squarefeethasareported

    squarefootageof1450(a21%error).Areasonablyprudentagentshouldprobably

    recognize this problem when showing the house.

    Example 2: An average-size house with common design features has a largeunnished room (e.g., an enclosed porch) that was improperly included in the reported

    squarefootage.Areasonablyprudentagentshouldrecognizethesquarefootage

    error when showing the house.

    Example 3: During a showing, the agent notices that the listing data shows the

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    10 Measuring Square Footage

    dimensionsofthelivingroomtobe30x15,buttheagentorbuyernoticesthatthe

    room appears shorter, and upon checking, nds the room dimensions to actually be20x15.Thisshouldprobablyserveasaredagtoareasonablyprudentagent

    who should check to make sure the error in reported room dimensions is not refected

    in the reported square ootage or the dwelling.

    Corrective Action in Red Flag Situations:

    1. The rst action to be taken by an agent working with the buyer when he/she

    encounters a red fag situation is to promptly point out the suspected error to boththe buyer and the listing agent. The appropriate action or agents to take ater that

    is determined primarily by their agency status.

    2. The listing agent, upon being alerted to the potential problem, must then recheck

    the reported square ootage and correct any error in the inormation reportedThe listing agent will want to make sure all prospective buyers have the corrected

    inormation.

    3.Asellers subagent working with the buyer may rely on the veried or corrected

    square ootage gure reported by the listing agent ater being alerted to the redfag.

    4.Abuyers agent, under agency law, has a higher duty to the buyer than does

    asellerssubagentworkingwithabuyer. Consequently, it isnotsufcient fora

    buyersagenttosimplyreportasuspectedproblemtothelistingagentandthenrelyonthelistingagentsrecheckingofthesquarefootage.Under the Guidelines, when

    there is a red fag, a buyers agent must independently measure and calculate the

    square ootage i the buyer has any urther interest in the dwelling.Thebuyers

    agent must then advise the listing agent o any errors he/she nds.

    Note: Asapracticalmatter,theagentworkingwiththebuyercanfrequentlyndthe

    error very easily and then simply report the problem and the correct square ootage to

    the listing agent and buyer. When it is very easy or the agent working with the buyer to

    personallycheckthereportedsquarefootage,evenasellerssubagentmaywanttodo

    so prior to contacting the listing agent, especially i the buyer is particularly interested inthepropertyand/oriftheagentsrmlistedtheproperty.

    Square Footage Questions Raised by the Buyer

    Query/Discussion Point: What should an agent working with a buyer do when the

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    Measuring Square Footage 11

    buyerraisesaquestionaboutthereportedfootage?Whendoessuchaquestioncreatearedagsituation?

    Answer/Comment: Every question raised by a buyer about the reported square ootage

    doesnotnecessarilyconstitutearedagundertheCommissionsGuidelines. Common

    sense must prevail in these situations.

    Example 1: Anagentshowingahousenoticesnoredagregardingthesquarefootage.

    The buyer, however, makes the ollowing comment to the agent: Some o these rooms

    seemawfullysmall.Doyouthinkthishousereallyhas2250squarefeet?Istheagen

    requiredtopersonallyverifythesquarefootage?

    Answer/Comment: The agent working with the buyer would have no duty under the Rea

    Estate License Law and these Guidelinesto veriy the reported square ootage, even i the

    agentisabuyersagent,unlessthe buyer can provide some logical reason or suspecting

    thesquarefootageisincorrect.Thebuyersgutfeeling,standingalone,isnotenoughtoconstitutearedag.(Iftheagentsharesthebuyersgutfeeling,thenmaybetheagent

    shoulddouble-checkthesquarefootage.)Itisverylikelythatinthissituationabuyers

    agent would also have no duty under the common law o agency to personally veriy the

    square ootage. The agent should, however, be especially alert or red fags wheneve

    a buyer has raised any question about the accuracy o reported square ootage. Theagent should explore with the buyer why the buyer thinks the reported square ootage

    isincorrect.Mostoften,thebuyersconcerncanbeeasilyresolvedwithouttheagent

    having to measure the entire house and completely recalculate the square ootage.

    Example 2:Abuyerisveryinterestedinmakinganofferonalistedhouseandthe

    buyer asks the agent working with him/her to veriy the reported square ootage. Upon

    questioning the buyer, it becomes apparent to the agent that the buyer has no particular

    reason or questioning the reported square ootage, but the buyer says it is very important

    to him/her to know the exact square ootage, and the buyer insists that he/she would likeor the agent to make sure the reported gure is correct. The agent notices no red fag.

    Istheagentrequiredtopersonallyverifythesquarefootage?

    Answer/Comment: I the agent is a buyers agent, the agent is obligated to personally

    verifythereportedsquarefootage.Agencylawdutiesrequireanagenttocomplywithhis/

    herprincipalsreasonableinstructionsandtoexerciseskill,careanddiligenceinserving

    the principal. Unlike the situation in Example 1, where the buyer casually questioned

    thesquarefootageandwasntthatconcernedaboutit,herethebuyerclearlyexpressed

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    12 Measuring Square Footage

    major concern about the square ootage and emphasized its importance to him/her.

    On the other hand, i the agent is a sellers agent, the agent is NOT legally obligated to

    honorthebuyersrequestandpersonallyverifythesquarefootage.

    Note: As a practicalmatter, anagent working with a buyer, regardless of his/heragency status, will obviously need to do something to satisy the concern o the buyer in

    Example 2 above. Typically, concerns expressed by a buyer about the reported size othe property will ocus on a particular room or area rather than the total reported square

    ootage or the entire dwelling. In those very common situations, the agent working

    with the buyer should simply measure and calculate the square ootage o the entiredwelling. However, it may occasionally be necessary or an agent working with a buyer

    toverifythesquarefootagejusttosatisfythebuyer,eveniftheagentisasellersagent

    and has no legal obligation to do so. One possibility is or the agent to suggest that he/

    she and the buyer measure the house together.

    Inexperienced Agents and Unusual Situations

    Real Estate agents are expected to be able to accurately calculate the

    area of most dwellings. Agents who are inexperienced in calculating

    square ootage should seek the assistance o their broker-in-charge or

    moreexperiencedagents.Andwhereacomplex,odd-shapeddwellingis involved, which presents measuring problems not contemplated by

    these Guidelines, even experienced agents should seek the help o a

    State-licensed or State-certied appraiser or an experienced engineer or

    architect to assist them in solving the problem.

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    Measuring Square Footage 13

    Comments on Inexperienced Agents and Unusual Situations

    The Commission expects licensees to have the knowledge and ability to personally

    measure and accurately calculate the square ootage o dwellings to the extent thatthe square ootage problem they are acing is one contemplated by the concepts

    and methods presented in these Guidelines. The Commission recognizes, howeverthat inexperienced agents will generally need more assistance rom their broker-in-

    charge or other more experienced agents. The Commission also recognizes that the

    Guidelinesdo not address every situation that an agent might encounter. Thus, any

    agent, regardless o their experience, may occasionally need to seek assistance romothers when they are conronted with an unusual situation not addressed by these

    Guidelines.

    A licensee who makes a conscientious eort to personally determine square ootage

    using these Guidelines and who seeks assistance when uncertain how to solve anunusual problem will always are better beore the Commission than a licensee who

    does not do these things.

    Caution: Remember that agents who simply rely on the square ootage determined

    by another person will be held strictly accountable or any errors made by the otherperson.

    Comment on Agents Who Choose to NOT Report Square Footage

    The logic behind this position is that a real estate seller should be able to expect to

    receive rom a listing rm the level o service that is customary in their communityunless the rm has contracted with the seller to provide a lesser level o service

    Clearly, in a market where square ootage is routinely advertised, the ailure to

    advertise square ootage or a dwelling would place the owner o that dwelling at a

    competitive disadvantage.

    Agents Who Choose to NOT Report Square FootageIn areas where the prevailing practice is to report square ootage in the

    advertising and marketing o homes, agents whose policy is NOT to calculate

    and report square ootage must disclose this act to prospective buyer and

    seller clients beore entering into agency agreements with them.

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    MEASURING

    General Rule

    The amount o living areaand other area in dwellings is based upon exterior

    measurements.

    General Procedures and Suggestions

    Aone-hundred-foot-long tapemeasureisrecommendedforuseinmeasuring

    the exterior o dwellings, and a thirty-oot retractable tape or measuring interior andhard-to-reachspaces.Atapemeasurethatindicateslinearfootageintenthsofa

    oot will greatly simpliy your calculations. For best results, take a partner to assist

    you in measuring. But i you do not have someone to assist you, a screwdriver or

    other sharp tool can be used to secure the tape measure to the ground.

    Beginatonecornerofthedwellingandproceedwithmeasuringeachexterior

    wall.

    Round o your measurements to the nearest inch (or tenth-o-a-oot i your

    tape indicates ootage in that manner).

    Makeasketch o the structure. Write down each measurement as you go, and

    recorditonyoursketch.Aclipboardandgraphpaperarehelpfulinsketchingthe

    swelling and recording the measurements.

    Measureliving areaand other area, but identiy them separately on your sketch.

    Lookforoffsets(portionsofwallsthatjutout),andadjustforanyoverlapof

    exterior walls (Fig. 3) or overhang in upper levels (Fig. 5).

    Exception to using exterior measurements: When you cannot measure anexterior surace (such as in the case o attics and below-grade areas), measure the

    perimeter walls o the area rom the inside o the dwelling. Remember to add six

    inches or each exterior wall and interior wall that you encounter in order to arrive at

    theexteriordimensions(Fig.2,3,4,6).

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    Measuring Square Footage 15

    CommentonAccuracyinMeasuringandCalculating

    You may be wondering why the Guidelines call or measurements to the nearest

    inch or tenth o a oot and rounding o total square ootage to the nearest squareoot when you have already been told that absolute precision in reporting square

    ootage is not essential. It is true that the Commission is not concerned about

    very small, insignicant errors and will be reasonable in its expectations regardingaccuracy o reported square ootage. Nevertheless, licensees should still strive

    to be as accurate as possible when determining square ootage. Several small

    errors can be compounded into a signicant error i one is not careul.

    Measure all sides o the dwelling, making sure that the overall lengths o the ront

    and rear sides are equal, as well as the ends. Then inspect the interior o thedwelling to identiy spaces which cannot be included in the living area.

    You may also nd it helpul to take several photographs o the dwelling or later use

    when you return to your oce.

    CALCULATING SQUARE FOOTAGE

    From your sketch o the dwelling, identiy and separate living arearom other

    area. I your measurements are in inches (rather than tenths-o-a-oot), convertyour gures to a decimal as ollows:

    1=.10ft. 7=.60ft.

    2=.20ft. 8=.70ft.

    3=.25ft. 9=.75ft.4=.30ft. 10=.80ft.

    5=.40ft. 11=.90ft.

    6=.50ft. 12=1.00ft.

    Calculate the living area(and other area) by multiplying the length times the width oeach rectangular space. Then add your subtotals and round o your gure or total

    square ootage to the nearest square oot. Double-check your calculations. When

    in doubt, re-check them and, i necessary, re-measure the house.

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    Basic Area Calculations and Illustrations

    R ectangle (oR SquaRe )

    Area=LengthxWidth Area=20x10

    Area=200SquareFeet10

    20

    c i R c l e

    Area=R2

    R (radius)= Diameter(1/2 x 20=10)

    (Pi) = 3.14 Area=3.14x102

    Area=3.14x(10x10) 20 Area=314SquareFeet

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    Measuring Square Footage 17

    tR i a ng l e

    Area=Base x Height 2

    Area=10x152 Area=1502

    15 Area=75SquareFeet

    10

    Area= Base x Height 2

    Area=25x102

    Area=2502

    Area=125SquareFeet

    25

    --

    - 10--

    ---

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    15

    20 10

    18MeasuringSquareFootage

    tRap e zo i d

    Area = (Base A + Base B) x

    Height

    Area=(20+30)2x15

    20 Area=502x15

    BaseA Area=25x15

    Area=375SquareFeet

    Base B 30

    AlternativeSolution

    1. DivideAreaintoaRectangleandaTriangle

    2. CalculateAreaofRectangle(20x15=300)

    3. CalculateAreaofTriangle(10x152=75) 4. AddResultsofSteps2and3

    (300+75=275 SquareFeet)

    20

    15

    ---

    --

    -----

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    MeasuringSquareFootage19

    Comments on Heated Standard

    Basic Rule: I an area does NOT have a conventional heating system, do

    NOT include the area as living area.

    Exception: For a dwelling with no conventional heating system that is

    intended only or summertime (warm season) use in an area that is very

    warm all season (or example, a beach cottage), it is acceptable to report

    LIVINGAREACRITERIA

    L

    iving area (sometimes reerred to as heated living area or heated square

    ootage) is space that is intended or human occupancy and is:

    1. Heatedby a conventional heating system or systems (orced air, radiant, solar, etc.)

    that are permanently installed in the dwelling-not a portable heater-which generates

    heat sucient to make the space suitable or year-round occupancy;

    2. Finished, with walls, foors and ceiling o materials generally accepted or interior

    construction (e.g., painted drywall/sheet rock or paneled walls, carpeted or hardwood

    fooring, etc.) and with a ceiling height o at least seven eet, except under beams,

    ducts, etc. where the height must be at least six eet our inches [Note: In rooms

    with sloped ceilings (e.g., nished attics, bonus rooms, etc.) you may also include as

    living area the portion o the room with a ceiling height o at least ve eet i at least

    one-hal o the nished area o the room has a ceiling height o at least seven eet.];

    and

    3. Directly accessible rom other living area(through a door or by a heated hallway

    or stairway).

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    the unheated square ootage as living area provided an appropriate note is included

    in the remarks section o MLS data and any prospective buyer is advised that there

    is no conventional heating system.

    Comments on Rooms with Sloped Ceilings

    It is important or agents to be careul when applying the living area criteriato rooms

    with sloped ceilings. Such rooms are requently encountered, but they also requently

    do not ully satisy the living areacriteria. Special attention must be paid to properly

    determining i a room with a sloped ceiling meets the ceiling height criteriaand to

    determining the amount o square ootage to include in living area or rooms that

    satisy all the criteria.

    Above-grade and Below-grade

    Real Estate appraisers and lenders generally adhere to more detailed criteria in arriving

    at the living areaor gross living area o residential dwellings. This normally includes

    distinguishing above-grade rom below-grade area, which is also required by manymultiple listing services. Above-grade is dened as space on any level o a dwelling

    which has living areaand no earth adjacent to any exterior wall on that level. Below-grade is space on any level which has living area, is accessible by interior stairs, and

    has earth adjacent to any exterior wall on that level. I earth is adjacent to any portion

    o a wall, the entire level is considered below-grade. Space that is at or on grade isconsidered above-grade.

    Reporting a Single Living Area Square Footage Figure

    While real estate agents are encouraged to provide the most complete inormationavailable about properties oered or sale, the Guidelinesrecognize that the separate

    reporting o above-grade and below-grade area can be impractical in the advertising

    and marketing o homes. For this reason, real estate agents area permitted under these

    Guidelines to report square ootage o the dwelling as the total living area without

    a separate distinction between above-grade and below-grade areas. However, tohelp avoid conusion and concern, agents should alert purchasers and sellers that the

    appraisal report may refect dierences in the way living areais dened and described

    by the lender, appraiser, and the North Carolina Building Codewhich could aect the

    amount o living areareported.

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    Comments on Allowing the Reporting o a Single Living Area SquareFootage Figure

    The square ootage guidelines or single-amily residential dwellings developed bytheAmericanNationalStandardsInstitute, Inc. (ANSI) call for thesquarefootage

    o living area to be reported separately as above-grade and below-grade rather

    than as a single gure or total living area. This is also the practice ollowed byappraisers(andpossiblysomeothers),andtheUniformResidentialAppraisalReport

    (URAR)standardformusedformostresidentialappraisalscallsforseparateentries

    or above-grade and below-grade.

    AlthoughtheCommissionunderstandsthelogicbehindthispractice,theCommission

    believes it is in the best interest o both real estate consumers and licensees to permit

    the reporting o the square ootage o a dwelling as a single gure or the total livingareawhen homes are being advertised and marketed. Reporting o square ootage

    as above grade and below grade would be unnecessarily conusing to many realestateconsumers.Acharacterizationofportionsofapropertyasbelowgradecan

    in some instances, be quite misleading and could be prejudicial to the property owner

    Agentsshould,however,makeitapracticetoadvisesellersandbuyersthattheymay

    encounter appraisal reports with the square ootage reported as above-grade and

    below-grade.

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    22 Measuring Square Footage

    Primary Space Included in Living Area-Finished Rooms Used or

    General Living

    Determining whether an area is considered living areacan sometimes be conusing.

    Finished rooms used or general living (living room, dining room, kitchen, den,

    bedrooms, etc.) are normally included in living area. For other areas in the dwelling,the determination may not be so easy. For example, the ollowing areas [shown onthe next two pages] are consideredliving areai they meet the criteria (i.e. heated,

    nished, directly accessible rom living area):

    Examples o Other Space Included in Living Area

    I the Living Area Criteria is Met

    o Attic, but note in the listing data that the space is located in an attic (Fig. 2).

    [Note: I the ceiling is sloped, remember to apply the ceiling height criteria.]

    o Basement (or Below-Grade), but note in the listing data that the space is

    located in a basement or below-grade (Fig. 1). [Note: For reporting purposes,

    a basement is dened as an area below the entry level o the dwelling which is

    accessible by aullfight o stairs and has earth adjacent to some portion o at

    least one wall above the foor level.]

    o Bay Window, i it has a foor, a ceiling height o at least seven eet, and otherwise

    meets the criteria or living area(Fig. 2).

    o Bonus Room(e.g., Finished Room over Garage) (Fig. 3). [Note: I the ceiling is

    sloped, remember to apply the ceiling height criteria.]

    o Breezeway(enclosed).

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    Measuring Square Footage 23

    o Chimney, i the chimney base is inside the living area. I the chimney

    base is outside the living areabut the hearth is in the living area,

    include the hearth in the living areabut not the chimney base (Fig. 1).

    oClosets, i they are a unctional part o the living area.

    o Dormers(Fig.6).

    o Furnace (Mechanical) Room, also, in order to avoid excessive

    detail, i the urnace, water heater, etc. is located in a small closet in

    the living area, include it in living area even i it does not meet other

    living area criteria (Fig. 4).

    o Hallways, i they are a unctional part o the living area.

    o Laundry Room/Area(Fig.6).

    o Ofce(Fig. 1).

    o Stairs, i they meet the criteria and connect to living area(Fig. 1, 2,

    3,4,5,6).Includethestairwaywiththeareafromwhichitdescends,

    not to exceed the area o the opening in the oor. I the opening

    or the stairway exceeds the length and width o the stairway, deduct

    the excess open space rom the upper level area. Include as part o

    the lower level area the space beneath the stairway, regardless o its

    ceiling height.

    o Storage Room(Fig.6).

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    24 Measuring Square Footage

    Comments on StairsBasic Rule #1- Include as part o the lower level area the space beneath the stairwayregardless o its ceiling height.

    I the lower level rom which a stairway ascends is living area, the area occupied b

    the stairway, including all space directly beneath the stairway, is always included in th

    lower level square ootage or living area.

    Basic Rule #2- Include the stairway with the area rom which it descends, not to exceethe area o the opening or the stairway exceeds the length and width o the stairwaydeduct the excess open space rom the upper level area.

    I the upper level rom which a stairway descends is living area, and the opening o

    the stairway on the upper level is no larger than the total area occupied by the stairway

    then there is no deduction rom the square ootage or the upper level living area. NoteA vast majority o stairways have openings to the upper level that are smaller tha

    the total area occupied by the stairway and no adjustment to the upper level squar

    ootage will be necessary.

    Astairwayopeningontheupperlevelthatislargerthantheareaoccupiedbythe

    stairway is ound in dwellings that have vertical interior open space with the stairwa

    located in the open area, such as a dwelling with an open oyer.

    When the opening on the upper level that is larger than the area occupied by thestairway is ound in dwellings that have vertical interior open space with the stairwa

    located in the open oyer.

    When the opening on the upper level is larger than the area occupied by the stairwayonly include the area o the stairway (as determined on the lower level) in the squarootage or the upper level. In other words, the portion o the opening on the uppe

    level that exceeds the area o the stairway is NOT included in the square ootage o

    the upper level.

    Suggestions or Measuring Stairways in an Open Foyer or Other Open Space

    Straight Stairway- Standing on the lower level, measure rom the bottom o the stairs t

    the point beneath the stairs where the stairs connect to the upper level to determine th

    length o the area occupied by the stairs, then multiply the length by the width o the stairs

    Stairway with Angled Turn (Dogleg) Divide the stairway into sections and measure i

    the manner described or a straight stairway, then add together the gures or each section.

    the turn in the stairway orms an angle that is less than a right angle, it is acceptable to squareo the turn and calculate the area o each section as a rectangular-shaped area rather than to

    calculate the area o each section as a trapezoidal-shaped area.

    Curved Stairway- Standing on the lower level, measure beneath the stairway along the

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    Measuring Square Footage 25

    line o the curve as best you can to determine the length o the area occupied by the

    stairs, then multiply the length by the width o the stairs.

    Stairs that Flare Out at the Top or Bottom For the portion o the stairs that

    fare out, use an averagewidth determined by measuring the width o the stairs at

    the middle o the section that fares out. Unless the fare out portion o the stairs is

    signicantly wider than the rest o the stairs, it is also acceptable to simply ignore thefared-out area and to treat the stairs as though they were straight.

    Spiral Stairway-Atruespiralstairwayhasatwo-dimensionaloorareaintheshape

    o a circle. The technically correct way to determine the area is to determine the

    radius(one-halfthediameter)ofthestairwaysoorareaandapplytheformulafordetermining the area o a circle. It is also acceptable to square o the foor area

    beneath the spiral stairway, thus creating a square, and to use the gure calculated or

    the square area.

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    CommentsonRoomAdditionsandOtherStructuralModications

    Note that the heated living area standard requently comes into question with regard

    to room additions or remodeled areas such as sunrooms, enclosed porches, converted

    garages and attics. Listing agents should always inquire about the heating system or

    areas such as these that requently do not have conventional heating systems.

    The Commission does not expect licensees to possess the expertise to determinewhether a conventional heating system is truly adequate, nor is it necessary or a

    licensee to consult with a heating and air conditioning specialist when a question

    arises about heating. Licensees are, however, expected to be a (1) recognizewhether or not an area has a conventional heating system and (2) employ a

    common sense approach to determining whether an area is adequately heated. I

    a licensee enters a reezing cold room in the winter, it is reasonable to expect that

    licensee to at least make an appropriate inquiry into the matter. (Try turning on the

    heat and seeing i it warms up!)

    OTHER AREA

    Note that in the listing data and advise purchasers o any space that does NOTmeet the criteria or living areabut which contributes to the value o the dwelling;

    or example, unnished basements, unnished attics (with permanent stairs),

    unnished bonus rooms, shops, decks, balconies, porches, garages, and carports.

    HELPFUL HINTS

    Ducts, Chases, Returns, etc.

    Concealed in the walls o nearly all residential construction are pipes, ducts,chases,returns,etc.necessarytosupportthestructuresmechanicalsystems.

    Althoughtheymayoccupyliving area, to avoid excessive detail, do not deduct

    the space rom the living area.

    Room Additions and Other Structural Modifcations

    When measuring and reporting the living areao homes, be alert to any remodeling,

    room additions (e.g., an enclosed porch) or other structural modications to assure

    that the space meets all the criteria or living area. Pay particular attention to the

    heating criteria, because the heating system or the original structure may not beadequate for the increasedsquare footage. Although agentsare not required to

    determine the adequacy o heating systems, they should at least note whether there

    are heat vents, radiators, or other heat outlets in the room beore deciding whether to

    include the space as living area.

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    Measuring Square Footage 27

    Comment on Vertical Interior Open Space

    House designs with vertical interior open space such as an open oyer

    are becoming increasingly more popular in new houses and are causing

    signicant problems in situations where agents (and builders, designers,appraisers,andothers)dontknowhowtoproperlydeterminethesquare

    footageofhouseswithsuchafeature.Agentsneedtobeespecially

    careul when determining the square ootage o houses with verticalinterior open space. Sometimes the open space covers a very large area,

    not just the oyer, and improper treatment o such space can produce avery large error in reported square ootage. Because the reported square

    ootage o houses with vertical interior open space is requently in error,

    anyagentworkingwithabuyer,especiallyabuyersagent,shouldbe

    especially alert to the possibility that the reported square ootage may be

    incorrect.

    Common Wall between Living Areaand Other Area

    When an area that is NOT part o the living area(e.g., a garage) shares a commonwall with the living area, treat the common wall as the exterior wall or the living

    area; thereore, the measurements or the living area will include the thickness o the

    common wall, and the measurements or the other area will not.

    Vertical Interior Open Space (e.g., Open Foyer)

    Interior space that is open rom the foor o one level to the ceiling o the next higher

    level is included in the square ootage or the lower level only. However, any area

    occupied by interior balconies, lots, etc. on the upper level or stairs that extend to the

    upper level is included in the square ootage or the upper level.

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    28MeasuringSquareFootage

    Comment on Measuring Condominiums

    It is legally possible or a condominium to be dened in the recorded plat

    or the condominium regime in such a manner that a portion o exterior

    walls, rather than merely interior space, would be owned by the unit

    owner. Agents arenot, however,expected tocheck therecordedplat

    in the register o deeds oce. The best practice is or agents to simplymeasure paint-to-paint and to not include the thickness o any exteriorwalls or common walls.

    Comments on Using Blueprints or Building Plans

    Agentsmay safely rely onblueprints orbuildingplans for determining

    square ootage only or proposed construction or or dwellings whichare not suciently completed to measure accurately. Once a dwelling

    has been built, the agent must measure the structure and calculate the

    square ootage. I blueprints are used to determine the square ootage

    o a proposed dwelling or purposes o marketing, then the listing agent

    should personally veriy the square ootage ater construction is complete

    i the sale o the dwelling has not already been closed.

    The reason or permitting only limited reliance on blueprints and building

    PROPOSED CONSTRUCTION

    For proposed construction, your square ootage calculations will be

    based upon dimensions described in blueprints and building plans. Whenreporting the projected square ootage, be careul to disclose that you have

    calculated the square ootage based upon plan dimensions. Thereore,

    the square ootage may dier in the completed structure. Do not rely on

    any calculations printed on the plans.

    ATTACHED DWELLINGS

    When measuring an attached single-amily home (e.g., townhouse,duplex, condominium, etc.), use the same techniques just described. I

    there is a common wall, measure to the inside surace o the wall and

    add six inches. [Note: In the case o condominiums, do not include the

    thickness o exterior or common walls.] Do not include any common

    areas (exterior hallways, stairways, etc.) in your calculations.

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    MeasuringSquareFootage29

    plans is that changes are very commonplace during the construction process, and

    some o these changes can be substantial.

    ILLUSTRATIONS

    For assistance in calculating and reporting the area o homes, reer to the

    ollowing illustrations showing the lising area shaded. To test your knowledge,an illustration and blank worksheet or a home with a more challenging foor

    planhas alsobeen included. [See gure 8.] (Followingcompletionof the classexercise, your instructor will review with you a completed worksheet or the Practice

    Floor Plan.)

    In reviewing the illustrations, assume that or those homes with basements, attics, etc.

    the exterior measurements shown have been derived rom interior measurementstakingintoaccountwallsandpartitions(seepage16). Wherethere isacommon

    wall between living area and other area (see page 30). the measurements shown inthe illustrations include the thickness o the common wall in living area except in the

    condominium example where the wall thickness is not included.

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    30 Measuring Square Footage

    INTRODUCTION

    OnJuly1,1999,theNorthCarolinaRealEstateCommissionpublishedabooklet

    titled Residential Square Footage Guidelines. For many years, the Commission

    received numerous complaints involving the inaccurate reporting o square ootage or

    homes listed or sale. The inaccuracies were the result o various problems, including:

    Carelessness on the part o the agent, particularly the listing agent, when measuring

    a house and calculating square ootage; a lack o understanding by the agent o theproper method or determining square ootage; improper reliance on the square ootage

    reported by another party (e.g., seller, previous listing agent, tax records, etc.); and the

    absence o generally acceptable guidelines or determining square ootage. The primar

    purpose o the Guidelinesis to assist real estate licensees and encourage greater

    uniormity and accuracy in determining and reporting the square ootage (living area)contained in single-amily residential buildings/units.

    The Guidelinesweretaughtinthe1999-2000RealEstateUpdateCourseandarebein

    taught in the Salesperson Prelicensing Course. They generally have been very well

    received by licensees and are believed to have improved substantially that accuracy oreported square ootage or residential properties.

    CONCERNS WITH AGENTS RESPONSIBILITY SECTION OF RESIDENTIAL

    SQUARE FOOTAGE GUIDELINES

    During 2000 and early 2001, the Commission became aware that many licenseeshad some concerns about the Agents Responsibility section o the Guidelines,

    particularly the statement that listing agents are expected to personally measure th

    properties they list and accurately calculate their square ootage and the accompanyinstatement that The listing agent wil be held accountable or the accuracy o square

    ootage inormation the listing agent reports to prospective purchasers The primaryconcern was that, under the Guidelines, agents, especially listing agents, were

    generally expected to personally determine the square ootage o dwellings in almost

    every transaction without exception, and that even when the Guidelinespermitted

    an agent to obtain the assistance o a more qualied person, the agent would still

    be held responsible or the accuracy o square ootage determined by such person,regardlessofthepersonsqualications.Manylicenseesindicatedthattheybelieved

    this expectation was too harsh and asked the Commission to consider a wider range ocircumstances under which reliance upon the expertise o others would be reasonable.

    There also was some concern that the Guidelinesdid not provide sucient guidance

    as to the expected degree o accuracy regarding reported square ootage. It is true thareading the Guidelinesalone could convey the impression that an extraordinary high

    degree o accuracy was being demanded o agents when they determine and report

    square ootage. The Commission was asked to provide clarication in the Guidelineso

    this matter.

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    Important Reminder

    Real estate agents are NOT required by the Real Estate License Law or Real

    Estate Commission Rules to report the square ootage o properties oered or sale or

    rent. Thus, agents may elect to not report square ootage at all to clients or customers.

    However, any signicantly incorrect square ootage that is reported either orally orin writing would constitute a misrepresentation o a material act (either willul or

    negligent, depending on the circumstances). This is why it is very important to assure

    that any reported square ootage is reasonably accurate.

    REVISIONS TO AGENTS RESPONSIBILITY SECTION OF RESIDENTIAL

    SQUARE FOOTAGE GUIDELINES

    In response to the concerns expressed by members o the industry, the

    CommissionmadesubstantialrevisionstotheAgentsResponsibilitysectionofits

    Residential Square Footage Guidelineseective May 9, 2001. In act, the entiresection was rewritten in an eort to address the concerns mentioned above.

    Presented below are portions o the actual text o the Guidelines, identied by the

    specic point addressed in the quoted text o the Guidelinesis labeled Text, is

    indented on both sides and appears in italics.

    BASICCOMPETENCYSTANDARDEXPECTED

    Text

    Real estate agents are expected to be able to accurately calculate the square ootage

    o most dwellings. When reporting square ootage, whether to a party to a real estate

    transaction, another real estate agent, or others, a real estate agent is expected toprovide accurate square ootage inormation that was compiled using these Guidelines

    or comparable standards.Comments

    This basic general standard is the same as that expressed in the previous version o

    the Guidelines. This indicates that the Commission expects any licensed real estateagent to possess the knowledge and skills necessary to measure and calculate the

    square ootage omostresidential properties. Aswillbeapparentfromareadingof

    the remainder o this section, the Commission recognizes that many agents may not

    possess the ability to accurately determine the square ootage o dwellings o complex

    designorwhichpresentunusualmeasurementproblems.Anexampleofsucha

    propertyistheoneshowninFigure8oftheGuidelines. On the other hand, agentsshould be capable o determining square ootage o a substantial majority o dwellings

    that have relatively common design eatures, such as those dwellings illustrated in

    Figures 1-7 o the Guidelines.

    Additionally,theabovequotedtextrestatesapointalsomadeintheIntroduction

    to the Guidelinesproviding that, when square ootage is reported by an agent, the

    Commission expects the reported square ootage to have been compiled using these

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    32 Measuring Square Footage

    Guidelinesor comparable standards.

    DEGREEOFACCURACYREQUIREDText

    While an agent is expected to use reasonable skill, care and diligence when

    calculating square ootage, it should be noted that the Commission does not expect

    absolute perection. Because all properties are unique and no guidelines can

    anticipate every possibility, minor discrepancies in deriving square ootage are notconsidered by the Commission to constitute negligence on the part o the agent.

    Minor variations in tape readings and small dierences in rounding o or conversion

    rom inches to decimals, when multiplied over distances, will cause reasonable

    discrepancies between two competent measurements o the same dwelling. In

    addition to dierences due to minor variations in measurement and calculation,discrepancies between measurements may also be attributable to reasonable

    dierences in interpretation. For instance, two agents might reasonably dier about

    whether an addition to a dwelling is suciently nished under these Guidelines to be

    included within the measure living area. Dierences which are based upon an agentsthoughtul judgment reasonably ounded on these or other similar guidelines will notbe considered by the Commission to constitute error on the agents part. Deviations in

    calculated square ootage o less than ve percent will seldom be cause or concern.

    Comments

    The text in the revised version seems to be basically sel-explanatory. While

    the text in this version provides clarication in the Guidelinesregarding the degree

    o accuracy expected by the Commission, it does not represent a change in theCommissionspositiononthismatter.Aswasexplainedduringthe1999-2000Update

    Course, the Commission does not expect absolute perection in deriving squareootage and is unconcerned about very minor, insignicant errors such as those

    described in the above-quoted text o the revised Guidelines.

    Althoughtheabovequotedtextindicatedthatdiscrepanciesinreportedsquarefootage

    o less than ve (5) percent will seldom be cause or concern, it should be mentioned

    that there is no xed margin o acceptable deviation.

    Whether a particular discrepancy is considered problematic depends on the

    circumstances o the particular case, including the size o the dwelling and complexityo its design. It is possible that a discrepancy greater than ve percent might be

    acceptable or some dwellings, especially those that are quite large and also have

    unusual and complex design eatures. On the other hand, a discrepancy o more

    than ve percent might be considered problematic or a very small house (e.g., onewith 1,000 square eet) that has a simple rectangular box design with no eatures to

    complicatethemeasurement.Asisclearlyimpliedbythequotedtext,theCommission

    will apply a common sense reasonableness standard when considering complaints

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    Measuring Square Footage 33

    involving errors in reported square ootage.

    AGENTS RESPONSIBILITY TO PERSONALLY MEASURE AND DERIVE SQUARE

    FOOTAGE

    As a general rule, the most reliable way or an agent to obtain accurate squareootage data is by personally measuring the dwelling unit and calculating the square

    ootage. It is especially recommended that listing agents use this approach ordwellings that are not particularly unusual or complex in their design.

    Text

    The above provision refects a signicant clarication in the Guidelinesregardingthe responsibility o a listing agent with regard to square ootage that is to be reported

    The previous version o the Guidelinesindicated fatly: When reporting square

    ootage, listing agents are expected to personally measure the properties they list and

    accurately calculate their square ootage, listing agents are expected to personally

    measure the properties they list and accurately calculate their square ootage.BecausetheCommissionsrevisedGuidelinesgrant agents more fexibility to rely on

    square ootage determined by certain other qualied proessionals (a point that will be

    discussed subsequently), the statement indicating that a listing agent is expected to

    personally measure and calculate square ootage has been replaced by statements

    indicating that personal measurement and calculation is generally the best way or anyagent to assure that reported data is accurate and that it is especially recommended

    that listing agents use this approach or dwellings that are not particularly unusual

    or complex in design. This point will be better understood ollowing the subsequent

    discussions o reliance on square ootage reported by other persons.

    The Commission still strongly recommends that listing agents personally measure the

    dwellings they list and calculate their square ootage i square ootage is to be reported.

    RELIANCE ON SQUARE FOOTAGE REPORTED BY OTHER PERSONS-GENERAL

    STANDARD

    Text

    As an alternative to personally measuring a dwelling and calculating its square

    ootage, an agent may rely on the square ootage reported by other persons when it is

    reasonable under the circumstances to do so.

    Comments Itistheabove-quotedsentencefromtherevisedsectiononAgent

    Responsibility that refects the most signicant change rom the previous version.

    Under the OLD GuidelinesThe previous version o the Guidelinesindicated that inexperienced agents

    should seek assistance rom their broker-in-charge or more experienced agents

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    34 Measuring Square Footage

    and that Where a complex, odd-shaped dwelling is involved which presents measuringproblems not contemplated by these Guidelines, even experienced agents should seek

    the help o a State-licensed or State-certied appraiser or an experienced engineer

    or architect to assist them in solving the problem(s). When considered in conjunction

    with the provision in the ormer Guidelinesrequiring listing agents to personally

    measure most houses they list and calculate their square ootage, these provisions in

    the ormer version o the Guidelinesmade it appear that an agent could rely on

    square ootage determined by other qualifed persons only when the agent was

    inexperienced or was dealing with a property o complex design.

    Under the NEW GuidelinesThe new version o the GuidelinesreectsaneasingoftheCommissions

    previous statement regarding reliance by an agent on square ootage reported by other

    persons. This is particularly true with regard to a listing agents responsibilities,

    since under the old guidelines, listing agents were expected to personally measure mos

    dwellings they list and to calculate their square ootage.

    The text o the revisedGuidelinescited above sets orth the general standardthat an agent may rely on the square ootage reported by other personswhen it is

    reasonable under the circumstances to do so.

    To assist the reader in better understanding the general standard, the remaindero the paragraph in the Guidelinesthat includes the above-cited text, as well as the two

    paragraphs that ollow in the Guidelines, all provide examples o circumstances under

    which it would be reasonable or not reasonable to rely on square ootage reported by

    other persons. These examples are discussed urther below.

    RELIANCE ON LISTING AGENTS REPORTED SQUARE FOOTAGE BY AGENTS

    WORKING WITH A BUYER

    Text

    Generally speaking, an agent working with a buyer (either as a buyers agent or as a

    sellers agent) may rely on the listing agents square ootage representations except

    in those unusual instances when there is an error in the reported square ootage thatshould be obvious to a reasonably prudent agent. For example, a buyers agent would

    not be expected to notice that a house advertised as containing 2200 square eet oliving area in act contained only 2000 square eet. On the other hand, that same agent

    under most circumstances, would be expected to realize that a house described as

    containing 3200 square eet really contained only 2300 square eet o living area. Ithere is such a red fag regarding the reported square ootage, the agent working with

    the buyer should promptly point out the suspected error to the buyer and the listing

    agent. The listing agent should then veriy the square ootage and correct any error in

    the inormation reported.

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    o the square ootage they report, even experienced agents may wish to rely upon a

    competent state-licensed or state-certied appraiser or another agent with greaterexpertise in determining square ootage. For example, an agent might be conronted

    with an unusual measurement problem or a dwelling o complex design. The house

    described in Figure 8 in these Guidelines is such a property. When an agent relies

    upon measurements and calculations personally perormed by a competent appraiser

    or a more expert agent, the appraiser or agent must use these Guidelines or othercomparable

    standards and the square ootage reported must be specically determined in

    connection with the current transaction. An agent who relies on anothers

    measurement would still be expected to recognize an obvious error in the reported

    square ootage and to alert any interested parties.Comments

    This paragraph is intended to provide examples o some situations when it would be

    reasonable to rely on the square ootage determined by someone other than the listing

    agent.

    RELIANCE ON SQUARE FOOTAGE DETERMINED BY PERSONS OTHER THAN

    THE LISTING AGENT.

    From a reading o the above-quoted text, one can see that it is probably

    reasonable to rely on square ootage determined by persons other than the listing

    agent i:

    The other person determining the square ootage possessesspecial expertise

    in measuring residential properties and calculating their square ootage.

    The other person utilizes the CommissionsResidential Square Footage

    Guidelines(or other comparable standards) in determining and reporting thesquare ootage.

    The determination o square ootage made by the other person is made in

    connection with thecurrent transaction.

    The other person with special expertisepersonallymeasured the property and

    made the calculations.

    Note that reliance on the square ootage reported by other qualied proessionals

    is no longer limited to situations where the agent is inexperienced or the dwelling

    is o complex design, although these continue to be circumstances which would

    tendtojustifyseekingassistancefromanotherqualiedperson.Agentsmayrelyon the square ootage reported by other persons in any transaction so long as theconditions described above are met, nor do these listed conditions describe all o the

    possiblecircumstanceswhichmightreasonablyjustifyrelianceuponanotherpersons

    measurement.

    RelyingonAppraisers

    The Guidelinesspecically provide the example o relying on a competent state-

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    Measuring Square Footage 37

    certifed or state licensed-appraiser.Astate-certiedorstate-licensedappraiser

    may generally be assumed to be competent unless the agent is aware osome inormation that would make a reasonably prudent agent suspect that the

    appraiser is not competent to determine the square ootage. To rely on the square

    ootage determination o an appraiser, the ollowing conditions must be met:

    (1) The appraiser must use these Guidelines(or comparable guidelines) to determine

    and report the square ootage.(2) The determination must be made in connection with the current transaction. Thus

    as will be noted again later in the Guidelines, square ootage determined by an

    appraiser in connections with an appraisal perormed in connection with a previoustransaction generally may notbe relied upon.

    (3) The appraiser must have personallydetermined the square ootage. I the square

    ootage was not personally determined by the appraiser reporting the square

    ootage (or by another competent appraiser acting or the appraiser reporting the

    square ootage), the square ootage may not be relied upon. (Note that square

    ootage determined or a state-certied or state-licensed appraiser by an appraisertrainee, which is a airly common practice in the appraisal industry, generally

    maynotberelieduponwithoutverication.Arealestateagentgenerallyshould

    possess expertise in determining square ootage that is comparable or superior to

    that o an appraiser trainee. I, or example, a listing agent is considering reliance

    on square ootage reported in an appraisal perormed or the property owner, thelisting agent should rst veriy rom the appraiser that he/she , or another certied

    or licensed appaiser, personally pulled the tape and calculated the square

    ootage.)

    RelyingonAnotherRealEstateAgent

    The Guidelinesalso cite the example o relying on square ootage determined by

    anotherrealestateagentwithgreaterexpertise.Actually,itisnotalwaysreasonableto

    rely on another agent who has greater expertise in determining square ootage, and it

    is not always necessary that the other agent have greater expertise-it depends on the

    actual level o expertise possessed by the agent who will be determining the squareootage.

    Example1:Anagentwithonemonthofexperiencegenerallywouldnotbejustied

    in relying on square ootage determined by an agent with two months o experience.Althoughtheagentwithtwomonthsofexperiencemayhaveslightlygreaterexpertise

    than the agent with one month o experience, the more experienced agent would

    almost certainly be considered as not possessing sucient special expertise to justiy

    reliance on his/her determination by the less experienced agent. The inexperienced

    agent who wants to engage the services oanother agent to determine square ootage would need to identiy and employ the

    services o an agent who possess special expertise in this area. One must look at an

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    38MeasuringSquareFootage

    agentsoverallqualicationsandreputationwhendeterminingwhetheritisappropriate

    to rely on square ootage determined by that agent. It is not sucient to look only at anagentsyearsofexperience.

    Example2:Anagentwith15yearsexperienceinresidentialsalesisperfectly

    competent to personally determine the square ootage o most dwellings. However,the agent engages the services o a licensed assistantin his brokerage activities and

    wants to be able rely on square ootage determined by the licensed assistant. Thelicensed assistant had two years o residential sales experience prior to aliating with

    the agent. Over a period o several months, the agent spends a substantial amount

    o time training the assistant on how to measure and calculate the square ootage omany dwellings with a wide variety o design eatures. The assistant has measured

    manypropertiesandhasbecomequiteprocient.TheCommissionsGuidelines

    are used as the basis or such training. The agent is satised that the licensed

    assistant now possesses special expertise in determining the square ootage. In

    such circumstances, the agent is probably justied in relying on the square ootage

    determined by his licensed assistant even though the assistant has substantially lessexperience, and perhaps less expertise in determining square ootage, than does the

    agent.

    When relying on square ootage determined by another real estate agent, the same

    three conditions as are listed above or relying on appraisers must be satised.

    Relying on Other Proessionals

    It is possible that another proessional other than real estate agent or appraiser

    could be relied on under the Guidelineseven though no such additional proessionals

    are specied in the Guidelines. I any such other proessional were to be used,however, the agent relying on square ootage determined by such person would bearthe burden o showing the person actually possesses the necessary expertise AND

    that the same three conditions as are listed above or relying on appraisers have been

    satised.

    ADDITIONAL LIMITATION ON RELIANCE ON SQUARE FOOTAGE DETERMINED

    BY OTHER PROFESSIONALS

    Anagentwhoproperlyreliesonaqualiedprofessionaltodeterminedsquare

    ootage in accordance with these Guidelinesis not relieved o all responsibility or the

    accuracy o the reported data in every case. The agent is still expected to recognize anobvious error in the reported square ootage and to alertany interested parties. The reliance by an agent on the qualifed proessionals

    square ootage determined must always be reasonable. Anagentmaynotengage

    a third party to determined square ootage and then simply turn a blind eye to what

    is an obvious error in the resulting area measurement or the means by which it was

    obtained.

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    ADDITIONAL EXAMPLES REGARDING RELIANCE ON SQUARE FOOTAGE

    DETERMINATIONS OF OTHER PERSONS

    Text

    In areas where the prevailing practice is to report square ootage in the advertising

    and marketing o homes, agents whose policy isnotto calculate and report squareootage must disclose this act to prospective buyer and seller clients beore entering

    into agency agreements with them.Comments

    This provision was also included in the previous version o the Guidelines.

    AgentsarenotrequiredbytheRealEstateLicenseLaworCommissionRuletoreportthe square ootage o properties oered or sale or rent. However, the practice is

    so commonplace that real estate consumers may reasonably expect that an agent,

    especially a listing agent, will do this. The ailure to provide some prospective buyers

    or renters with the square ootage o a listed property may very well adversely aect

    themarketabilityofthatpropertyandmayimpairaprospectivebuyersorrenters

    ability to make an inormed decision to buy or rent. Thereore, these Guidelinescontainthe above-quoted instruction in order to assure that prospective clients are aware

    inadvanceofenteringintoanagencyagreementoftheagentspolicytonotreport

    square ootage.