jabatan ketua menteri. scs competency profiling & career progression framework jabatan ketua...
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Jabatan Ketua MenteriJabatan Ketua Menteri
SCS Competency Profiling&
Career Progression Framework
JABATAN KETUA MENTERI SARAWAK
Razali Abon, PhD.Director
Human Resource Management Unit
23 Mei 2014 (Jumaat)Jabatan Agama Islam Sarawak
SCS Competency Profiling
JABATAN KETUA MENTERI SARAWAK
JABATAN KETUA MENTERI SARAWAK
• Identify core, generic functional & behavioural competenciesrequired for all job grades in the Management and
Professional Group in Sarawak Civil Service
ObjectivesObjectives
OutcomesOutcomes
Recruitment &Selection
Career ProgressionCompetency-based Development Program
SCS Competency Profiling
• Contribute to the successful implementation of the SCS 10-20 Action Plan
JABATAN KETUA MENTERI SARAWAK
The Competency FrameworkThe Competency Framework
SCS Competency Profiling
• Focus on organization
• Focus on
the job
• Focus on individual
Competencies are knowledge, skills and behaviour that people need to do a job successfully
FunctionalCore
Behavioural
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
COMPETENCY LEVELSCOMPETENCY LEVELS
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
Sample of a Competency Dictionary PageSample of a Competency Dictionary Page
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
EducationEducation
DevelopmentDevelopment
TrainingTraining
Refer to Competency Dictionary
Fieldwork for Grade 41Fieldwork for Grade 41
Identify Competencies for Job
Determine Levels of Competencies
Refer to JCP & Competency Dictionary
Assess Officer’s Competency Level
JOB COMPETENCY PROFILE (JCP) PERSONAL COMPETENCY PROFILE (PCP)
Match JCP with PCP
Identify Competency Gap
Prioritize Development Needs
DETERMINE INTERVENTION
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
Competency Profiled for Grade 41 (2013)Competency Profiled for Grade 41 (2013)
Organization No. of Grade 41 Competency Profiled
JKM 90 78 (86.66%)
Ministries 84 76 (90.47%)
R&DOs 91 63 (69.23%)
Departments 467 388 (83.08%)
Total 732 605 (82.65%)
Borang Analisa
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
Grade 41 – Core CompetenciesGrade 41 – Core Competencies
No. Competency Level Description
1 Leadership 3 - Skill Ensures that own staff achieve professional reputation and positive image by projecting their capabilities and strengths
2 Customer Focus 3 - Skill Addresses Underlying needs and serves long term needs
3 Intercultural Competence
3 - Skill Draws and accumulates lessons from different cultures, experiences and challenges to develop self-knowledge and insight; and responds productively to achieve objectives
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
Grade 41 – Generic Functional Competencies Grade 41 – Generic Functional Competencies
No. Competency Level Description
1 Statutory & Legal Compliance
3 - Skill Skilled, able to do job to standard and requires supervision
2 Financial Acumen 3 - Skill Skilled, able to do job to standard and requires supervision
3 Project Management 3 - Skill Skilled, able to do job to standard and requires supervision
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
Grade 41 – Behavioural CompetenciesGrade 41 – Behavioural Competencies
No. Competency Level Description
1 Problem Solving & Decision Making
3 - Skill Sees multiple relationships
2 Communication 3 - Skill Adapts communication style
3 Planning And Execution
3 - Skill Aligns own work with others
4 Analytical Thinking 3 - Skill Able to do job to standard and requires supervision
5 Team Building 3 - Skill Empowers others
6 Result Orientation 3 - Skill Drives for improvement despite frequent obstacles
7 Attention to Details 3 - Skill Demonstrates concern for thoroughness& accuracy
8 Creativity & Innovation
3 - Skill Introduces new initiatives to organization
Adapted From The Mitre (Management Inter-functional Training Review) Matrix
CA
PA
BIL
ITIE
S
MANAGERIAL LEVELS
The Management & Professional Group Development Matrix
Desktop Research for Grade 44 & AboveDesktop Research for Grade 44 & Above
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
Grade 44 – Core CompetenciesGrade 44 – Core Competencies
No. Competency Level Description
1 Leadership 3 - Skill Ensures that own staff achieve professional reputation and positive image by projecting their capabilities and strengths
2 Customer Focus 3 - Skill Addresses Underlying needs and Serves long term needs
3 Intercultural Competence
3 - Skill Draws and accumulates lessons from different cultures, experiences and challenges to develop self-knowledge and insight; and responds productively to achieve objectives
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
Grade 44 – Generic Functional CompetenciesGrade 44 – Generic Functional Competencies
No. Competency Level Description
1 Statutory And Legal Compliance
3 - Skill Skilled, able to do job to standard and requires supervision
2 Financial Acumen 3 - Skill Skilled, able to do job to standard and requires supervision
3 Project Management 3 - Skill Skilled, able to do job to standard and requires supervision
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
Grade 44 – Behavioural Competencies Grade 44 – Behavioural Competencies
No. Competency Level Description
1 Analytical Thinking 3 - Skill Skilled, able to do job to standard and requires supervision
2 Planning And Execution
3 - Skill Aligns own work with others
3 Communication 3 - Skill Adapts communication styles
4 Problem Solving & Decision Making
3 - Skill Sees multiple relationships
5 Team Building 3 - Skill Empowers others
6 Result Orientation 3 - Skill Drives for improvement despite frequent obstacles
7 Attention to Details 3 - Skill Demonstrates concern for thoroughness & accuracy
8 Creativity & Innovation
3 - Skill Introduces new initiatives to organization
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
Grade 48 – Core CompetenciesGrade 48 – Core Competencies
No. Competency Level Description
1 Leadership 4 - Mastery Sets a good example, models desired behaviors, ensures that group tasks are completed; is a credible leader
2 Customer Focus 4 - Mastery Develops partnerships
3 Driving Change & Performance
4 - Mastery Manages and sets challenges that continuously encourages other to exceed expectations
4 Intercultural Competence
4 - Mastery Willing to explore critical differences in perspectives to ensure mutually beneficial results. Integrates people of different backgrounds to achieve organizational objectives
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
Grade 48 – Generic Functional CompetenciesGrade 48 – Generic Functional Competencies
No. Competency Level Description
1 Stakeholder Management
4 - Mastery Able to do job to standard independently
2 Statutory And Legal Compliance
4 - Mastery Able to do job to standard independently
3 Financial Acumen 4 - Mastery Able to do job to standard independently
4 Project Management 4 - Mastery Able to do job to standard independently
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
Grade 48 – Behavioural Competencies Grade 48 – Behavioural Competencies
No. Competency Level Description
1 Strategic Thinking 4 - Mastery Creates opportunities & acts for the long term
2 Planning And Execution
4 - Mastery Develops & Coordinates Plans with Others
3 Creativity And Innovation
4 - Mastery Introduces and champions innovative ideas
4 Manage Change 4 - Mastery Directs and guides unit/department change processes
5 Communication 4 - Mastery Communicates with empathy and build coalition
6 Coaching And Developing Others
4 - Mastery Gains commitment for change
7 Problem Solving & Decision Making
4 - Mastery Makes complex plans and analyses
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
Grade 52 – Core CompetenciesGrade 52 – Core Competencies
No. Competency Level Description
1 Leadership 4 - Mastery Sets a good example, models desired behaviors, ensures that group tasks are completed; is a credible leader
2 Customer Focus 4 - Mastery Develops partnerships
3 Driving Change & Performance
4 - Mastery Manages and sets challenges that continuously encourages other to exceed expectations
4 Intercultural Competence
4 - Mastery Willing to explore critical differences in perspectives to ensure mutually beneficial results. Integrates people of different backgrounds to achieve organizational objectives
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
Grade 52 – Generic Functional CompetenciesGrade 52 – Generic Functional Competencies
No. Competency Level Description
1 Stakeholder Management
4 - Mastery Able to do job to standard independently
2 Statutory And Legal Compliance
4 - Mastery Able to do job to standard independently
3 Financial Acumen 4 - Mastery Able to do job to standard independently
4 Project Management 4 - Mastery Able to do job to standard independently
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
Grade 52 – Behavioural Competencies Grade 52 – Behavioural Competencies No. Competency Level Description
1 Strategic Thinking 4 - Mastery Creates opportunities & acts for the long term
2 Planning And Execution
4 - Mastery Develops & Coordinates Plans with Others
3 Creativity And Innovation
4 - Mastery Introduces and champions innovative ideas
4 Manage Change 4 - Mastery Directs and guides unit/department change processes
5 Communication 4 - Mastery Communicates with empathy and build coalition
6 Coaching And Developing Others
4 - Mastery Gains commitment for change
7 Problem Solving & Decision Making
4 - Mastery Makes complex plans and analyses
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
Grade 54 – Core CompetenciesGrade 54 – Core Competencies
No. Competency Level Description
1 Intercultural Competence
5 - Expert Able to make strategic decision based on broad understanding of cultural issues and perspectives; recognizes and diffuses potential negative impact arising from cultural conflict/misunderstandings
2 Leading Through Vision
5 - Expert Shapes and visualises the current and future strategies to create opportunities. Cultivates and nurtures a culture that supports creativity and innovation
3 Leveraging Talent 5 - Expert Inspires and recognises talent in people within and external to the organisation. Collaboratively works with direct reports to set meaningful performance objectives
4 Driving Change & Performance
5 - Expert Proactively steers and champions change in the organisation. Inspires others to exceed expectations and continuously strive for performance excellence
5 Customer Focus 5 - Expert Assesses and takes risk to make significant gains
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
Grade 54 – Generic Functional CompetenciesGrade 54 – Generic Functional Competencies
No. Competency Level Description
1 Project Management 5 - Expert Able to do job to standard independently as well as coach, lead and implements long term improvements
2 Stakeholder Management
5 - Expert Able to do job to standard independently as well as coach, lead, and implements long term improvements
3 Financial Acumen 5 – Expert Able to do job to standard independently as well as coach, lead, and implements long term improvements
4 Statutory And Legal Compliance
5 - Expert Able to do job to standard independently as well as coach, lead, and implements long term improvements
5 Policy Development, Enforcement & Compliance Assessment
5 - Expert Able to do job to standard independently as well as coach, lead, and implements long term improvements
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
Grade 54 – Behavioural Competencies Grade 54 – Behavioural Competencies
No. Competency Level Description
1 Strategic Thinking 5-Expert Demonstrates a broader understanding of long term objectives, strategies and goals. Considers the “ big picture” and takes account of national and global trends
2 Communication 5-Expert Role model
3 Relationship Building 5-Expert Uses network for broader perspective
4 Developing and Empowering People
5-Expert Develops and Builds talent and capabilities by creating new development opportunities.
5 Impact And Influence 5 -Expert Builds coalitions
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
JUSA – Core CompetenciesJUSA – Core Competencies
No. Competency Level Description
1 Intercultural Competence
5 - Expert Able to make strategic decision based on broad understanding of cultural issues and perspectives; recognizes and diffuses potential negative impact arising from cultural conflict/misunderstandings
2 Leading Through Vision
5 - Expert Shapes and visualises the current and future strategies to create opportunities. Cultivates and nurtures a culture that supports creativity and innovation
3 Leveraging Talent 5 - Expert Inspires and recognises talent in people within and external to the organisation. Collaboratively works with direct reports to set meaningful performance objectives
4 Driving Change & Performance
5 - Expert Proactively steers and champions change in the organisation. Inspires others to exceed expectations and continuously strive for performance excellence
5 Customer Focus 5 - Expert Assesses and takes risk to make significant gains
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
JUSA – Generic Functional CompetenciesJUSA – Generic Functional Competencies
No. Competency Level Description
1 Project Management 5 - Expert Able to do job to standard independently as well as coach, lead and implements long term improvements
2 Stakeholder Management
5 - Expert Able to do job to standard independently as well as coach, lead, and implements long term improvements
3 Financial Acumen 5 – Expert Able to do job to standard independently as well as coach, lead, and implements long term improvements
4 Statutory And Legal Compliance
5 - Expert Able to do job to standard independently as well as coach, lead, and implements long term improvements
5 Policy Development, Enforcement & Compliance Assessment
5 - Expert Able to do job to standard independently as well as coach, lead, and implements long term improvements
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
JUSA – Behavioural Competencies JUSA – Behavioural Competencies
No. Competency Level Description
1 Strategic Thinking 5-Expert Demonstrates a broader understanding of long term objectives, strategies and goals. Considers the “ big picture” and takes account of national and global trends
2 Communication 5-Expert Role model
3 Relationship Building 5-Expert Uses network for broader perspective
4 Developing and Empowering People
5-Expert Develops and Builds talent and capabilities by creating new development opportunities.
5 Impact And Influence 5 -Expert Builds coalitions
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
SUMMARY OF CORE COMPETENCIESSUMMARY OF CORE COMPETENCIES
41 (L3) 44 (L3) 48 (L4) 52 (L4) 54 (L5) JUSA (L5)
•Leadership•Customer Focus•Intercultural Competence
• Leadership• Customer
Focus• Intercultural
Competence
• Leadership• Driving Change
& Performance• Customer
Focus• Intercultural
Competence
• Leadership• Driving Change
& Performance• Customer
Focus• Intercultural
Competence
• Leading Through Vision
• Leveraging Talent
• Driving Change & Performance• Intercultural
Competence• Customer Focus
• Leading Through Vision
• Leveraging Talent
• Driving Change & Performance
• Intercultural Competence
• Customer Focus
1 - Awareness 2 - Knowledge 3 - Skill 4 - Mastery 5 - Expert
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
SUMMARY OF GENERIC FUNCTIONAL COMPETENCIESSUMMARY OF GENERIC FUNCTIONAL COMPETENCIES
41 (L3) 44 (L3) 48 (L4) 52 (L4) 54 (L5) JUSA (L5)
• Statutory And Legal Compliance
• Financial Acumen
• Project Management
• Statutory And Legal Compliance
• Financial Acumen
• Project Management
• Stakeholder Management
• Statutory And Legal Compliance
• Financial Acumen
• Project Management
• Stakeholder Management
• Statutory And Legal Compliance
• Financial Acumen
• Project Management
• Stakeholder Management
• Statutory And Legal Compliance
• Financial Acumen
• Project Management
• Policy Development, Enforcement & Compliance Assessment
• Stakeholder Management
• Statutory And Legal Compliance
• Financial Acumen
• Project Management
• Policy Development, Enforcement & Compliance Assessment
1 - Awareness 2 - Knowledge 3 - Skill 4 - Mastery 5 - Expert
JABATAN KETUA MENTERI SARAWAK
SCS Competency Profiling
SUMMARY OF BEHAVIOURAL COMPETENCIESSUMMARY OF BEHAVIOURAL COMPETENCIES
41 (L3) 44 (L3) 48 (L4) 52 (L4) 54 (L5) JUSA (L5)
• Analytical Thinking
• Planning & Execution
• Communication • Problem Solving
& Decision Making
• Team Building• Result
Orientation• Attention to
Details• Creativity &
Innovation
• Analytical Thinking
• Planning & Execution
• Communication • Problem Solving
& Decision Making
• Team Building• Result
Orientation• Attention to
Details• Creativity &
Innovation
• Strategic Thinking
• Planning & Execution
• Creativity & Innovation
• Communication • Manage change• Problem Solving
& Decision Making
• Coaching & Developing Others
• Strategic Thinking
• Planning & Execution
• Creativity & Innovation
• Communication • Manage change• Problem Solving
& Decision Making
• Coaching & Developing Others
• Strategic Thinking
• Relationship Building
• Communication• Developing &
Empowering People
• Impact & Influence
• Strategic Thinking
• Relationship Building
• Communication• Developing &
Empowering People
• Impact & Influence
1 - Awareness 2 - Knowledge 3 - Skill 4 - Mastery 5 - Expert
Jabatan Ketua MenteriJabatan Ketua Menteri
SCS Career Progression Framework
JABATAN KETUA MENTERI SARAWAK
Razali Abon, PhD.Director
Human Resource Management Unit
JABATAN KETUA MENTERI SARAWAK
• Develop systematically career progression of officers in the State Civil Service
ObjectivesObjectives
• Contribute to the successful implementation of the SCS 10-20 Action Plan
OutcomesOutcomes
Promotion PlacementDevelopment Program
SCS Career Progression Framework
JABATAN KETUA MENTERI SARAWAK
CANDIDATE SEARCH VERIFICATION ASSESSMENT & CAREER
PROGRESSIONDEVELOPMENT
RECOMMENDATION FOR PROMOTION
The FrameworkThe Framework
SCS Career Progression Framework
JABATAN KETUA MENTERI SARAWAK
CANDIDATE SEARCH
1. Identify Candidates by using:
General Criteria• Holding permanent post & confirmed in service• Clear disciplinary & SPRM screening• Asset declaration• Performance rating in LNPT (3 consecutive years; 70% & above)• Surat Akuan Pinjaman Tegar• Recommended by HOD
Specific Criteria• Working Experiences• Competencies• Academic Qualification/Educational Background• Personal Quality• Contributions and Achievements (Wow Factor)
Tool: SCS Career Progression Portfolio
SCS Career Progression Framework
Framework for SCS Career Progression Portfolio
JABATAN KETUA MENTERI SARAWAK
Framework for SCS Career Progression Portfolio
• Generic courses attended• Specific courses attended• Knowledge and skills components (Based on LNPT) - Knowledge and skills within job scope - Implementation of policies, regulations and administration directive - Communication effectiveness• Leadership - Job related / workplace - Community / NGO
Competencies
Personal QualityPersonal Characteristics / Traits and Attitude (based on LNPT)
• Academic credentials• Professional credentials• Professional membership
Academic Qualification / Educational Background
Tool: SCS Career Progression Portfolio
• Current position• Prior positions• Specific tasks, duties and responsibilities of higher grade• Specific tasks, duties and responsibilities of higher grade beyond job scope
Working Experiences
SCS Career Progression Framework
• Leadership Traits• Organizing skill• Discipline• Proactive and innovative• Networking and cooperation
JABATAN KETUA MENTERI SARAWAK
VERIFICATION
SCS Career Progression Framework
JABATAN KETUA MENTERI SARAWAK
ASSESSMENT & CAREERPROGRESSION DEVELOPMENT
3.1 Identify Competencies Core, Generic Functional and Behavioural Competencies For Job Grade 41 & Above in Sarawak Civil Service
3.2 Pre-Promotion Program (Assessment Centre)
• Case Study• Simulation• Project & Presentation• In-tray Exercises• Presentation Of Reaction Paper• Personality Profile• Psychometric Test
3.3 Career Progression Development Program
• Training Program• Mentoring• WOW Project
SCS Career Progression Framework
3.4 Produce a list of qualified officers ready for promotion
JABATAN KETUA MENTERI SARAWAK
RECOMMENDATION FOR PROMOTION
4.1 Submit a list of officers ready for promotion to State Secretary
4.2 Recommendation to PSC by State Secretary
SCS Career Progression Framework
JABATAN KETUA MENTERI SARAWAK
CANDIDATE SEARCH VERIFICATIONASSESSMENT & CAREER
PROGRESSIONDEVELOPMENT
RECOMMENDATION FOR PROMOTION
2. Verify and Establish List Of Qualified Officers by using:
•Search Portfolio (SCS Career Progression Portfolio)•Search Portfolio Marking Scheme •Search Portfolio Guidelines
4.1 Submit a list of officers ready for promotion to State Secretary
4.2 Recommendation to PSC by State Secretary
1. Identify Candidates by using:
General Criteria
•Holding permanent post & confirmed in service•Clear disciplinary & SPRM screening•Asset declaration•Performance rating in LNPT (3 consecutive years; 70% & above)•Surat Akuan Pinjaman Tegar•Recommended by HOD
Specific Criteria
•Working Experiences•Competencies•Academic Qualification/ Educational Background•Personal Quality•Contributions and Achievements (Wow Factor)
•Framework for SCS Career Progression Portfolio•Tool: SCS Career Progression Portfolio
3.1 Identify Competencies• Core, Functional and Behavioural
Competencies For Job Grade 41 & Above in Sarawak Civil Service
3.2 Pre-Promotion Program(Assessment Centre)• Case Study• Simulation• Project & Presentation• In-tray Exercises• Presentation Of Reaction Paper• Personality Profile• Psychometric Test
3.3 Career Progression Development Program• Competency-based Development
Program• Mentoring• WOW Project
3.4 Produce a list of qualified officers ready for promotion
Summary - SCS Career Progression Framework
JABATAN KETUA MENTERI SARAWAK