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© 2018 Jack Henry & Associates, Inc.®1 © 2018 Jack Henry & Associates, Inc.®

Xperience Technologies Rollout –

Disaster Recovery

Jack Henry & Associates, Inc.®

© 2018 Jack Henry & Associates, Inc.®2

Legal Disclaimer: Dates contained in this presentation are

provided as estimates only and can be changed at any time

at the sole discretion of Jack Henry & Associates, Inc. This

information may not be incorporated into any contract and

should not be relied upon in making purchasing decisions.HANK YO FOR THE

OPPORTUNITY TO

SHARE JHA’S STORY


Are You Ready for This?


Or This?

• Internet Connectivity

• Older Workstations

• Older Operating Systems

• Janitorial Staff

• Rodents

• Loose/Old Cables

• Cellular Interference

• Remote Workers


Why do we need to

think differently about

Disaster Recovery with

Xperience™?


Integration Centric

Core Centric


• Xperience™ is a framework in which Jack Henry products are implemented

• Provides same look and feel for all products plugged into the framework

• Single sign-on for all products in framework

• Intuitive and consolidated menu options

• Easy to learn

Xperience™ Overview


SQLIntegration Server App 1

Integration Server App 2

NLB

Active Directory

TCP

Integration Servers

1. Application Servers (2)

2. Database Server

– Can use existing

3. Interacts with Active

Directory

4. Load Balancer

– Usually MSNLB

1

2

3

4


Core Xp Client

Integration Farm

iSeries Integration Providersex: Synergy

Communication 1. User launches Xperience™ client

2. Handshake with integration servers

– User authentication for Xperience™

– Synchronization of packages

– Retrieval of themes favorites links

3. User launches core Xperience™

– Core authenticates using network

authentication

– Core data is retrieved directly from the core

4. Integration servers are used to connect to data

providers

1

2

34

Core


Primary and Secondary Products

Synapsys

Customer

Status

Marla Smith

Balances

Synergy

Images


SQLjX XP App 1

jX/XP App 2

NLB

Active DirectoryClient

iSeries

SQLjX XP App 1

jX/XP App 2

NLB

Active Directory

DNS

DB Sync

iSeries

jConnectRouter

jConnectRouter

Disaster Recovery Considerations

• Important to back up

integration servers

− Minimal information

− Can be backed up

daily/weekly

• Entire server can be

backed up

• DR domain must match

production domain


Components That Need to Be Included in Disaster

Recovery Plan

• Core Data

• Domain Controller (Active Directory)

• jConnect/Communications

• Server Replication:– jXchange/Xperience Application Server

– jXchange/Xperience Database Server

• Server Replication or Data-Level Protection for Traditional Recovery:– Xperience Integrated Product Application Servers (Synergy, Synapsys,

EWF, 4|Sight, OnBoard, 3rd Party Servers for PowerOn, etc.)

– Xperience Integrated Product Database Servers (Synergy, Synapsys, EWF, 4|Sight, OnBoard, 3rd Party Servers for PowerOn, etc.)


DR and Testing Assistance

Client Services can assist with:

• Defining a repeatable testing

approach

• Working with you to execute

a DR test

• Infrastructure review and

right-sizing for DR

environment


Centurion Enterprise-Level Recovery™ (CELR)

Windows/Linux

Server

CELR

Data Level

BackupCenturion

Recovery

CenterSystem State/ VM

Level Backup

Centurion

VMware/Hyper-V

Environments Data Level

Restore

Virtual Server Recovery (VSR)with


Virtual Server Recovery (VSR)• Customer servers are restored, in their entirety, exactly

like they are in their production environment.

• Servers remain on the customer’s domain, and can be

visible to the customer’s network. (Comms are required.)

• Restored servers can communicate with

Centurion servers and workstations via routes

and secondary IPs.


Virtual Server Recovery (VSR)

• Xperience™/ jXchange™

• OnBoard Deposits™

• SilverLake Teller™

• CIF 20/20® Teller™

• Core Director® Teller™

• Domain Controller

• Exchange Server

• SQL Server®

• Linux® Server

• Non-JHA Products


• Branch/Secondary Recovery Site Communications:– jConnect + CDJ Pathway (cannot be used for VSR)

– SSL VPN (VSR default)

• CELR VSR contracts include 2 SSL VPN connections…But is that enough?

• Customers can choose to send a preconfigured device to reside in Branson (Customer Managed VPN)

Communication is Key!

jConnect

RouterBackup jConnect

Router “X”


CELR VSR Recovery for Xperience™


• Xperience™ is not like other JHA products. It must be treated like a domain controller or exchange server.

• Local virtual server replication may not be enough.– How far away is the secondary site from the primary?

– Do you have communications from the secondary site to your DR Site and to Jack Henry?

– Do you have resources to run your entire environment?

– Are you protecting your Active Directory and the SQL databases used by Xperience™ and jXchange™?

– Can you perform a “bubble” test?

Key Points to Remember


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Open Forum

jack henry & associates, inc. xperience technologies ... webinar... · xperience technologies...

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