Lisa F. Jackson9161 Chastain PL

Cordova, TN 38018901-219-6803

Lisa2873@att.net

PROFESSIONAL FOCUS To manage, lead and improve a changing health care system. To continually improve specific competencies in and out of educational institutions and also thorough work experience. To work diligently to maintain the highest commitment to the mission statement that has been set.

SUMMARY

Proficient in: Cerner Power Chart: Admission Assessment, Patient Information, Patient Summary, Computerized Physician Order Entry (CPOE), Worklist Manager, Individualized Plan of Care (IPOC), Clinical Summary, Results, Structured Notes, Document Entry, Electronic Medication Administration Record (eMAR), Discharge Planning, ClinDoc, Facility Board, Allergies, Home Medication List, Patient History, Significant Events, Health Issues, Discharge Summary, Depart Process, Medication Reconciliation and Patient Education.

Proficient in Epic: Utilize ADT/Prelude, Cadence, Clindoc, Stork and ASAP to provide staff with support in the following areas: Electronic Medication Administration Record (eMAR),Hospital Outpatient Support, Computerized Physician Order Entry (CPOE), Patient Information, Patient Summary, Worklist Manager, Clinical Summary, Results, Document Entry, Discharge Planning, ClinDoc, Allergies, Home Medication List, Patient History, Significant Events, Health Issues, Discharge Summary, Depart Process and Medication Reconciliation

Proficient in Allscripts 5.0 and 5.5: Admission Assessment, Patient Information, Patient Summary, Computerized Physician Order Entry (CPOE),Clinical Summary, Results, Document Entry, Electronic Medication Administration Record (eMAR), Discharge Planning, ClinDoc, Home Medication List, Patient History, Discharge Summary, Medication Reconciliation and Patient Education.

Technical SkillsMicrosoft Office 2010 XP, Lotus Notes, WordPerfect, Window 95, 98, ME, XP, 2000, Internet Explorer, Cerner, EPIC, PBA, Nextgen, AllScript, STAR, PAS, ICD-9 and CPT insurance coding QuickBooks, ACE, Passport, VI-Web

Work Experience:

CERNER CLASSROOM INSTRUCTOR

Seton Healthcare Family

Austin, Texas Area January 2015-February 2015

EMR Nursing Classroom Instructor

LEAD, PATIENT ACCESS REP Saint Francis Hospital, Bartlett

July 2012-Present

CERNER CONSULTANT Einstein Medical Center Philadelphia, Pennsylvania June 2014-November 2014

Mission Hospital, Reading, PANovember 2012

Cardinal Hill Rehab Center, Lexington, KYJuly 2012

Sinai Hospital, New YorkAugust-October 2011

EPIC CONSULTANTMobile Infirmary Health, Mobile, ALFebruary- March 2014Provided front-end support to the clinics Cadence Prelude Module. Elbow-to-elbow support to

physician, nursing and secretary staff. Nurse and Physician Order Entry and Physician documentation, scheduling and registration in HOD departments and other areas as needed. Identify, troubleshoot and report any errors, printer issues to Command Center. Radiant, Willow & Ambulatory support.

Resurrection Hospital, Reading, PAJanuary 2012Cadence SupportPatient Access Epic Consultant

provided front-end support to the clinics Cadence Prelude Module. Elbow-to-elbow support to physician, nursing and secretary staff. Nurse and Physician Order Entry and Physician documentation, scheduling and registration in HOD departments and other areas as needed. Identify, troubleshoot and report any errors, printer issues to Command Center. Assisting management with modifying templates for provider schedules and running and saving reports.

PEDIATRIC DENTISTRY OFFICE January 2010- July 2012 Practice Coordinator, IV Sedation Coordinator, Community Outreach Coordinator

Liaison between front office and clinical areas Handles all business calls Assist financial coordinator with collection, account receivable, outstanding claims, delinquent

accounts, etc. Assist with check in, check out and scheduling Responsible for employee payroll and bonus systems Plan weekly, monthly meetings with front desk and clinical employees Meet with clinical coordinator Oversees clinical and financial coordinator Schedules hospital cases Corresponds with anesthesiologist and insurance companies Maintain hospital privileges with O.R. Nurses, Inc. In charge of hiring and firing of front desk employee's Assist clinical coordinator with hiring and firing of dental assistants

HENRY POLK DENTAL GROUP June 2008-December 2009 Assistant Office Manager

Facilitated exchange of medical information between clients and staff to ensure integrity Coordinated third party billing Process insurance claims (ICD-9 & CPT Coding) Assisted in preparation of documentation and maintenance of medical records Prepared, processed, and filed patients charts daily Manage patient intake and appointment scheduling Posting charges and EOB/patient payments Follow up on primary and secondary insurance non-payments Generate monthly patient statements, and collect patient balance.

OB/GYN SPECIALIST February 2005-June 2008Office Assistant

Manage patient intake and appointment scheduling Assisted in preparation of documentation and maintenance of medical records Prepared, processed, and filed patients charts daily Processed insurance claims (ICD-9 & CPT Coding)

ISAAC HAYES RESTAURANT November 2002-February 2004AGM & Office Manager

Trained and managed 75 employees, including scheduling and payroll processing Managed financial records, including budgets and accounts payable Maintained mutually beneficial contact with clients to assure customer satisfaction Utilized corporate training modules to trained employees

UNIVERSITY OF ALABAMA January 2001-November 2002Manager of Medical Records

Supervised 15 employee medical records staff, including payroll administration Facilitated exchange of medical information between clients and staff to ensure integrity Coordinated third party billing Trained employees utilizing strategic corporate training modules and strategies Process insurance claims (ICD-9 & CPT Coding)

Education:

University of Alabama - Tuscaloosa, Alabama Bachelor of Business Administration Heath Care Management