James Garrow, IV, MPH

(267) 254-1500 • about.me/jgarrow

CITY OF PHILADELPHIA, DEPARTMENT OF PUBLIC HEALTH

DIRECTOR OF DIGITAL PUBLIC HEALTH, JANUARY 2014 – PRESENT

• Manages and coordinates Department social media accounts

• Identify, develop and implement digital tools and programs throughout the Department

• Provides emergency and backup media relations coverage for PDPH, coordinates emergency risk

communication message development,

OPERATIONS AND LOGISTICS MANAGER, NOVEMBER 2009 – DECEMBER 2013

• Crafted, coordinated and implemented public health emergency response plans for the Department;

served on a number of regional advisory committees devoted to public health emergency response

HEALTH COMMUNICATIONS SPECIALIST, FEBRUARY 2007 – NOVEMBER 2009

• Developed, coordinated and implemented the entire PDPH risk communication campaign for H1N1

influenza and vaccine campaigns, including paid media, web, social media and community outreach

• Increased the Philadelphia Health Alert Network by more than 1,000 medical providers; developed and

rolled out secure, provider-focused website

ACTIVITIES

PRESENTATIONS Develops and delivers interactive presentations, webinars, workshops and panels across the U.S. and

Canada on the use of social media in emergencies, including introduction to social media and emergency

risk communication. (http://www.slideshare.net/jgarrow)

PERSONAL SOCIAL MEDIA

• Writes the Face of the Matter blog, dedicated to exploring the present and future of crisis

communication, especially emergency government risk communication and public information.

(http://faceofthematter.com)

• Manages the prolific @JGarrow Twitter account, with posts focusing on topics in public health, crisis

communication, risk communication, emergency public information and Gov2.0, manages two regular

Twitterchats: #sm4ph and #phwdc. (http://www.twitter.com/jgarrow)

• Managed the first and only regularly updated blog on public health preparedness and response efforts

in the U.S from 2007 through 2010. Wrote 476 posts, averaging more than 950 hits per month in

addition to more than 70 email and RSS subscribers. (http://breakglass.wordpress.com ) CURRENT NATIONAL PROFESSIONAL ADVISORY ROLES

• National Association of County and City Health Officers, Risk Communication and Information Sharing

Workgroup, 2013 – Present

• National Public Health Information Coalition, Website Committee, 2008 – Present

EDUCATION

MASTER'S OF PUBLIC HEALTH, Temple University, 2007 – 2011

BACHELOR'S OF SCIENCE, APPLIED SOCIOLOGY, Drexel University, 1996 – 2001