JANE FISHERJane13f@gmail.com

516-491-8254

PROFESSIONAL EXPERIENCEAdelphi University, Director of Employment, Employee & Labor Relations, 3/95-presentReporting to the Associate Vice President for Human Resources & Labor Relations, this position directs the University’s Human Resources programs at all locations for employees in the areas of Recruitment, Employment, Compensation, Classification, Performance Management, Labor Relations, Employee Relations, Payroll-related issues and Training for faculty, staff, administrative, and student employees. Also acts as Campus Title IX Deputy Coordinator and chief Harassment & Discrimination investigator.

Direct recruitment and selection of employees; provide technical guidance to hiring officials; coordinate functions in in order to achieve the University’s diversity goals.

Coordinate the administration and negotiation of bargaining unit contracts, for union-represented employees. Chief negotiator for Public Safety, Custodial, Maintenance and Clerical contracts; second chair for faculty negotiations.

Act as problem-solver to Vice Presidents, Deans, and Department Chairs on Human Resource issues.

Direct and coordinate training and organizational development programs. Ensure regulatory compliance and competitive compensation levels to attract and retain

qualified employees. Develop and coordinate grievance and performance management programs designed to

minimize and mediate workplace disputes, and to foster a positive and productive work environment.

Evaluate departmental procedures to streamline and/or automate processes, improve customer service, and improve human resources data management.

Design, establish, and maintain an organizational structure and staffing to effectively accomplish the University’s goals and objectives.

Recommend and participate in the development of University policies and procedures; serves on University-wide planning and policy-making committees.

Oversee the human resources function of all payrolls. Supervises 5 direct reports.

Dime Savings Bank/Anchor Savings Bank – (worked through 4 mergers); 9/87 – 3/95

Human Resources Officer - Long Island, New York City and New Jersey locations, 9/87 – 6/92 & 7/94 – 3/95

High-volume recruitment of exempt, non-exempt and officer-level positions through creative and low-cost sourcing which reduced the agency-placed positions by over 50% in the Long Island region.

Daily interaction and consulting with line, middle and senior level management regarding employee discipline, performance reviews, termination, morale, selection

and EEO concerns.

Employee relations for over 400 employees in the areas of policy and procedure interpretation, performance review concerns, harassment and discrimination complaint handling as well as information regarding benefits and payroll.

Supervision of 2 Human Resources Trainer/Recruiters' daily work flow and performance and oversight of up to 8 trainees in an 18-month Management Training Program.

Implementation of corporate culture in hiring and employee relations decisions by focusing on achieving equal treatment, internal promotion, customer service, internal service and sales culture values.

Management Development/Training Officer, 6/92 - 6/94

Identify and disseminate corporate culture and values through: institution of Customer Service Creed, reorganization of New Employee Orientation Program, production of 20-minute Corporate Culture videotape, and by conducting and analyzing a company-wide Employee Attitude Survey.

Develop and design course materials for instructors, participants and managers inmanagement development, sales, service, and product knowledge workshops.

Consult with department head and senior management to conduct performance analysis and to research and recommend solutions.

Present Management and Staff level programs.

Co-design of content and materials for a workshop focusing on Equal Treatment of customers and co-workers presented to over 700 employees.

EDUCATIONMarywood College, Master’s degree in Counseling Psychology, 3.6 G.P.A.

University of Scranton, Bachelor’s degree in Political Science, 3.2 G.P.A.

COMPUTER SKILLS Literate with Word, E x c e l , I n t e r n e t , Ta l e o A p p l i c a n t T r a c k i n g S o f t w a r e , HRIS software packages.