january 30, 2007 advanced uses of telecommunications infrastructure
TRANSCRIPT
January 30, 2007
Advanced Uses Advanced Uses of of
Telecommunications InfrastructureTelecommunications Infrastructure
Where Do We Go From Here?Where Do We Go From Here?Responding to Change in the Information EconomyResponding to Change in the Information Economy
Today's Urgent IssuesToday's Urgent Issues
Transportation Sprawl Air Pollution Reliance on Oil Economic Viability Emergency Preparedness Continuity of Operations Planning Quality of Life
Drivers for ChangeDrivers for Change Growing congestion, pollution and
sprawl Increasing cost & time of transportation Reliance on imported oil Greater emphasis on security and
business continuity Globalization and shifting labor markets Changing nature of work
Globalization and Services EconomyGlobalization and Services Economy What Cities Need To Offer to Compete
Quality of life
Competitive environment (Access to jobs and skilled workers)
Working smarter by leveraging infrastructure
Attract and retain high tech workers
Establish a knowledge worker labor pool
Our Economic ViabilityOur Economic Viabilitywill dependwill depend
on utilizing the technologyon utilizing the technologywe already havewe already have
in new and creative ways.in new and creative ways.
Telecommunications
ProximityLand Use
Transportation
3 Methods of Access
“Accessibility is a key ingredient of well-being and prosperity in contemporary societies.”
AIR POLLUTION FROM GROUND TRANSPORTATION - 2002UN and World Bank
Long Lead Times5-7 Years
Short Lead Times1-2 Years
Evolution of IT SolutionsEvolution of IT Solutionsfor Remote Workersfor Remote Workers
Telework (Home Based) – Early 1970’s
Telework Centers (Modest Real Estate) – Early 1990’s
Distributed Workplace (Strategic use of Real Estate)
Distributed WorkplaceDistributed Workplace
Distributed workplace centers arethe strategic use of real estate combined with a broad rangeof information technologies
to allow alternative, sustainable and secure workplace environments
for economic and social advantage
Partner Company Officeswith
POCKETS client services
POCKETSLocal Metro Main Office
POCKETS Site Multi-Office Building
Partner CompanyOffices
POCKETS Site:Office and mixed-use facilities
Internet
Connectivity to other Intra- and Inter-state POCKETS Communities
San Antonio Distributed WorkplaceSan Antonio Distributed WorkplaceNetwork Concept Metro-Area TopologyNetwork Concept Metro-Area Topology
PSTNPBX
Integrated VoIP
POCKETS will engineer and coordinate connectivity from Partners and Clients to POCKETS Main-Office or other POCKETS locations.
Connectivity integrates with clients main leased-line, Frame Relay or other Wide Area
Network strategy. MAN and LAN options includeWireless , Ethernet or Optical links.
Design for LAN/MAN/WAN connections include traffic-engineering to allow for Data, integrated Voice (VoIP)and Video Conferencing Capability. These will be asextensions of client’s servicesinto POCKETS sites as remoteoffice locations for clients.
Enterprise Tenant Enterprise Tenant Proof of ConceptProof of Concept
TeleSuites are networked throughout a major TeleSuites are networked throughout a major metropolitan or statewide areametropolitan or statewide area
Converged Desktop TechnologiesConverged Desktop TechnologiesConverged Desktop TechnologiesConverged Desktop Technologies
3 Locations – 1050 People
5-8 TeleSuites/ Location
20-40 People /TeleSuite
25-30 Seat Distributed Call Center/location
Broadband LAN/WAN Voice/Data/Video Connectivity
End User Systems & Software Support
$6,500 – $7,500 Investment/person
3 Locations – 1050 People
5-8 TeleSuites/ Location
20-40 People /TeleSuite
25-30 Seat Distributed Call Center/location
Broadband LAN/WAN Voice/Data/Video Connectivity
End User Systems & Software Support
$6,500 – $7,500 Investment/person
Distributed Workplace
FederalGovernment
FederalGovernment
Enterprise Tenant
Enterprise Tenant
Web Enabled Call Center
Web Enabled Call Center
State & LocalGovernment
Pilot ParametersPilot Parameters
Tech Center&
Education
Tech Center&
Education
Work Location/Method Benefit ComparisonFactors Single
LocationTelework Distributed
Workplace
Productivity 0 1 1
Attraction & Retention 0 1 1
Lower absenteeism 0 1 1
Reduced stress 0 1 1
Employee satisfaction 0 ½ 1
Environmental impact 0 ½ 1
Security-people, systems, data 1 0 1
Time & money savings to employee 0 ½ 1
Business continuity 0 ½ 1
Management Oversight 1 ½ 1
Family emergencies, inclement weather, work-life balance
0 ½ 1
Community OpportunitiesCommunity Opportunities
Increase accessibility/mobility of workforce
Improve job opportunities in the community
Leverage knowledge-based workforce
Increase real estate values and broadband technology through workforce deployment
Employer OpportunitiesEmployer Opportunities Attract and retain the highest caliber employee
Establish an advanced infrastructure to provide security of people, systems and information
Create a deployment process to enhance emergency preparedness and continuity of operations planning (pro-active approach)
Differentiate by building a 21st century employment environment to advance higher levels of employee productivity and performance
DISTRIBUTED WORKPLACEDISTRIBUTED WORKPLACEMETROPOLITAN JOINT VENTURE PILOT METROPOLITAN JOINT VENTURE PILOT
INITIATIVEINITIATIVE
Potential PartnersPotential Partners
Federal Government Federal Government State GovernmentState Government Regional Authorities Regional Authorities Major Area EmployersMajor Area Employers Local OrganizationsLocal Organizations Technology ProvidersTechnology Providers
Current StatusCurrent StatusProposing Public-Private Pilot Projects to Proposing Public-Private Pilot Projects to
Assess, Plan and Implement Distributed Assess, Plan and Implement Distributed WorkplaceWorkplace
Potential Supporters – Potential Supporters – Federal Government – Federal Government –
GSA – Innovative Workplace Practices GroupGSA – Innovative Workplace Practices Group EPA - DallasEPA - Dallas House Committee on Government ReformsHouse Committee on Government Reforms Senate Committee on Homeland SecuritySenate Committee on Homeland Security
State GovernmentState Government TX State Energy Conservation OfficeTX State Energy Conservation Office