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Q2 AlliSON KIRKBY 1 PRESIDENT & CEO Interim REPORT January – june 2020

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Page 1: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

Q2

AlliSON KIRKBY

1

PRESIDENT & CEO

Interim REPORT January – june 2020

Page 2: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

FIRST IMPRESSIONS

• Important role in society

• Strong positions in attractive markets

• Huge opportunities in 5G, fiber, convergence and cloud-based services

• Highly engaged employees

• Desire to restore top line and earnings growth

• Improvements needed in

- Customer experience

- Commercial speed & execution

- Strategy execution

- Productivity

- Building a new GEM/Leadership team

OUR VALUES OF

DARECARE

SIMPLIFY COULD NOT BE MORE RELEVANT

2

Page 3: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

ProForma leverage post Turkcell sale

Q2 HIGHLIGHTS – RESILIENT DESPITE COVID-19

SERVICE REVENUE development

OPERATIONAL FREE CASHFLOW Q2 2020

ADJUSTED EBITDA development

(SEK 2.4 billion Q2 2019)

YoY growth, like for like YoY growth, like for like

EBITDA less Cash capex*

3

SEK

3.7billion

Q2 2020 Ytd growth

SEK

0.8billion

SEK

2.2billion

(2.64x Q2 2020)

2.48x

(SEK 3.0 billion Q2 2019)

* Adjusted EBITDA including repayment of lease liabilities less cash CAPEX excluding licenses

-5.6%Q2 19 Q3 19 Q4 19 Q1 20 Q2 20 Ex. TV &

Media Q2 20

0.0%

Q2 19 Q3 19 Q4 19 Q1 20 Q2 20

1.8%

Ex. TV & MediaQ2 20

-2.3%

Page 4: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

telco business resilient

• Flat EBITDA despite COVID-19 implications

• The traditional telco business ex COVID-19 grew EBITDA by around 5 percent mainly from:

• Sequentially improved cost control

• TV and Media EBITDA reduced although much less than on revenues

• Content cost phasing

4

EBITDA bridge q2 2020Like for like, excluding adjustment items

Q2 19 Telco op exCOVID-19

Roaming andIPTV sport*

TV & Media Q2 20

+5.0%-3.2%

-1.8%

* COVID-19 impact outside the TV & Media unit

Page 5: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

EBITDA DEVELOPMENTLike for like growth, excluding adjustment items

GOOD COST CONTROL IN THE QUARTER

LATTV & Media

LIT Telia Carrier

DENNORSWE Other Q2 20

Q2 19

FIN EST

-5.6%

NOR DEN LIT EST TV & Media

Telia Carrier

Q2 19

Q2 20

LATSWE FIN Other

0.0%

5

SERVICE REVENUE developmentLike for like growth, external service revenues

• Roaming pressured mobile in all markets

• TV & Media impacted by lower advertising/pay-TV

• Improved cost control in all markets

• OPEX down 4 percent

• Norway benefited from synergies

Page 6: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

MOBILE SUBSCRIBER SERVICE REVENUE GROWTH

MOBILE ARPU development Q2 2020 EX. M2M

MOBILE REVENUES STABLE

• Mobile subscriber revenues impacted by lower roaming

• Solid ARPU trend excl. roaming

In local currency, based on subscription revenues, y-o-y change

Like for like, y-o-y change

-2.7%Q2 19 Q3 19 Q4 19 Q1 20 Q2 20

6

SWEDEN+2.8%

FINLAND+3.0%

NORWAY+1.0%

LITHUANIA+4.2%

ESTONIA+5.4%

DENMARK-6.2%

+0.0% -1.8% +0.2% -2.1% -10.0%+0.5%

Excl. roaming

Incl. roaming

Ex roamingQ2 20

Page 7: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

BROADBAND revenues growing

0%

25%

50%

75%

100%

0250500750

1,0001,250

Q118

Q218

Q318

Q418

Q119

Q219

Q319

Q419

Q120

Q220

Total broadband subscriptions Share of fiber % Share of copper %

• Fiber growth mitigating copper declines

• Strong growth in OCN enabling convergence

Fixed broadband revenue developmentLike for like growth, external service revenues

Fixed broadband base compositionSubscriptions in thousands, Sweden

7

1.3%

Q2 19 Q3 19 Q4 19 Q1 20 Q2 20

BROADBAND ARPU development Q2 2020In local currency, based on subscription revenues, y-o-y change

SWEDEN

+4.5%FINLAND

-4.7%NORWAY

-5.0%LITHUANIA

-4.0%ESTONIA

+2.5%

Page 8: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

Converged customer base growing

TELIA LIFE CUSTOMERS

8

TELIA1 CUSTOMERS

TRIPLE PLAY CUSTOMERS CONVERGENCE/ TRIPLE PLAY CUSTOMERS

TELIA1 CUSTOMERS

87k

(-2% Q2 vs. Q1)

288k

(+14% Q2 vs. Q1)

75k

(+8% Q2 vs. Q1)

70k

(+4% Q2 vs. Q1)

82k

(-2% Q2 vs. Q1)

• Growing subscriber base in markets where we have an established converged offering

• Further opportunities across footprint

Page 9: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

TV & Media fundamentals are MIXED

Free-TO-AIR

* CSOV= Commercial Share of Viewing9

C MORE IPTV

• Sweden linear stable

• Sweden digital CSOV +12 p.p. to 70%

• Finland linear stable at 41%

C More OTT subscriber base (direct)

• Sequential reduction due to

• Postponed/cancelled sport

• Conflict effects

-10.2%-12%

-8%

-4%

0%

4%

Q2 19

Q319

Q419

Q120

Q2 20

593k

0

200

400

600

800

Q2 19 Q3 19 Q4 19 Q1 20 Q2 20

Service revenues, like for like ex. IPTV Sport adjustments (%)Swedish linear CSOV*, ages 15-64

• Premium sports severely impacted Q2

• Premium sports prices now reinstated

48.3% 48.4%

Q2 19 Q3 19 Q4 19 Q1 20 Q2 20Ex.

COVID-19Q2 20

-0.4%

Page 10: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

Q2

Douglas lubbe

10

Acting cfo

Interim REPORT January – june 2020

Page 11: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

EBITDA DEVELOPMENTLike for like growth, excluding adjustment items

GOOD COST CONTROL IN THE QUARTER

LATTV & Media

LIT Telia Carrier

DENNORSWE Other Q2 20

Q2 19

FIN EST

-5.6%

NOR DEN LIT EST TV & Media

Telia Carrier

Q2 19

Q2 20

LATSWE FIN Other

0.0%

11

SERVICE REVENUE developmentLike for like growth, external service revenues

• Roaming pressured mobile in all markets

• TV & Media impacted by lower advertising/pay-TV

• Improved cost control in all markets

• OPEX down 4 percent

• Norway benefited from synergies

Page 12: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

SWEDEN - REVENUES IMPACTED BY COVID-19

12

-1.9%-0.9%

Q219

Q319

Q419

Q120

Q220

Q219

Q319

Q419

Q120

Q220

SERVICE REVENUES & ADJUSTED EBITDALike for like growth

Subs.(q-o-q)

ARPU(y-o-y)

+41k -11% +3k +4%

11

Q2 19 Q3 19 Q4 19 Q1 20 Q2 20

ARPU(y-o-y)

+0.5%

Subs.(q-o-q)

ARPU(y-o-y)

Service revenues EBITDA

• Mobile impacted by roaming, interconnect and a positive one-off

• Fixed telephony no longer benefits from price increases

• ARPU grew despite Covid-19 impacts

• Broadband continues to show good momentum

SUBSCRIPTIONS & ARPU developmentSubscription growth q-o-q in 000’, subscription rev. ARPU ex M2M in local currency

Page 13: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

FINLAND - STRONG COST CONTROL

13

-4.1%

4.3%

Q219

Q319

Q419

Q120

Q220

Q219

Q319

Q419

Q120

Q220

SERVICE REVENUES & ADJUSTED EBITDALike for like growth

Subs.(q-o-q)

ARPU(y-o-y)

-15k -27% -6k -5%

2

Q2 19 Q3 19 Q4 19 Q1 20 Q2 20

ARPU(y-o-y)

0.0%

Subs.(q-o-q)

ARPU(y-o-y)

Service revenues EBITDA

• Revenues fell largely driven by mobile and TV

• Cost control drove EBITDA growth

• Growth in mobile subs driven by B2B segment

• Liiga playoff cancelation impacted TV adversely

SUBSCRIPTIONS & ARPU developmentSubscription growth q-o-q in 000’, subscription rev. ARPU ex M2M in local currency

Page 14: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

NORWAY – EBITDA IS IMPROVING

14

-5.4%

8.4%

Q219

Q319

Q419

Q120

Q220

Q219

Q319

Q419

Q120

Q220

SERVICE REVENUES & ADJUSTED EBITDALike for like growth

SUBSCRIPTIONS & ARPU developmentSubscription growth q-o-q in 000’, subscription rev. ARPU ex M2M in local currency

Subs.(q-o-q)

ARPU(y-o-y)

-2k -7% +9k -5%

-8

Q2 19 Q3 19 Q4 19 Q1 20 Q2 20

ARPU(y-o-y)

-1.8%

Subs.(q-o-q)

ARPU(y-o-y)

Service revenues EBITDA

• Consumer mobile and TV still challenging

• Cost control and synergies deliver better EBITDA

• Mobile ARPU fell due to roaming

• Continued growth in broadband subs

Page 15: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

LITHUANIA - A STRONG QUARTER

15

7.2%9.2%

Q219

Q319

Q419

Q120

Q220

Q219

Q319

Q419

Q120

Q220

SERVICE REVENUES & ADJUSTED EBITDALike for like growth

Subs.(q-o-q)

ARPU(y-o-y)

+3k +11% +2k -1%

6

Q2 19 Q3 19 Q4 19 Q1 20 Q2 20

ARPU(y-o-y)

+0.2%

Subs.(q-o-q)

ARPU(y-o-y)

Service revenues EBITDA

SUBSCRIPTIONS & ARPU developmentSubscription growth q-o-q in 000’, subscription rev. ARPU ex M2M in local currency

Page 16: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

ESTONIA – UNABLE TO FULLY OFFSET COVID-19 IMPACT

16

2.1%

-1.3%

Q219

Q319

Q419

Q120

Q220

Q219

Q319

Q419

Q120

Q220

SERVICE REVENUES & ADJUSTED EBITDALike for like growth

Subs.(q-o-q)

ARPU(y-o-y)

-2k +14% -1k +2%

5

Q2 19 Q3 19 Q4 19 Q1 20 Q2 20

ARPU(y-o-y)

-2.1%

Subs.(q-o-q)

ARPU(y-o-y)

Service revenues EBITDA

SUBSCRIPTIONS & ARPU developmentSubscription growth q-o-q in 000’, subscription rev. ARPU ex M2M in local currency

Page 17: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

DENMARK – STRONG COST CONTROL

17

-7.4%

-0.5%

Q219

Q319

Q419

Q120

Q220

Q219

Q319

Q419

Q120

Q220

SERVICE REVENUES & ADJUSTED EBITDALike for like growth

Subs.(q-o-q)

ARPU(y-o-y)

+12k -41% +3k +16%

14

Q2 19 Q3 19 Q4 19 Q1 20 Q2 20

ARPU(y-o-y)

-10.0%

Subs.(q-o-q)

ARPU(y-o-y)

Service revenues EBITDA

SUBSCRIPTIONS & ARPU developmentSubscription growth q-o-q in 000’, subscription rev. ARPU ex M2M in local currency

Page 18: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

TV AND MEDIA - SEVERELY IMPACTED BY COVID-19

18

SERVICE REVENUES & ADJUSTED EBITDASEK million, like for like growth, external service revenues

0

500

1,000

1,500

2,000

2,500

Q2 19 Q2 20 Q2 19 Q2 20

-32%

-30%

Service revenues EBITDA

• Revenues fell due to:

• Advertising market hit by COVID-19

• Cancellation of sport broadcasts

• Impact on EBITDA from revenue loss largely offset by:

• Lower content cost due to cancelled sports

• Phasing on non sports related content

• Large part of content costs that was expected in Q2 20 will be taken in H2 20

Page 19: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

OPERATIONAL FREE CASH FLOW Q2SEK billion

OPERATIONAL FREE CASH FLOW developmentSEK billion, rolling twelve months

Stable cash flow development

02468

101214

Q218

Q318

Q418

Q119

Q219

Q319

Q419

Q120

Q220

SEK 11.2

billion

Q2 2019

0.3

EBITDA less

leasing*

0.4

2.4

-1.0

CAPEX ex.

licenses

Workingcapital

0.2

Tax

-0.2

Other Q22020

2.2

-0.2

• EBITDA now includes the acquired TV & Media unit

• Lower CAPEX mainly related to Sweden (fiber)

• Negative working capital development driven by tough comparison and TV and Media

* Repayment of lease liabilities19

Page 20: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

Stable net debt and leverage development

• Unchanged net debt despite payment of dividend and final Bonnier Broadcasting payment

• Exchange rate movements reduced net debt by c. SEK 2 billion

• Second dividend payment of SEK 3.7 billion due Q4 2020

• Turkcell proceeds of c. SEK 5 billion expected in H2 2020

3.5

3.7 0.6

Q2 20Dividend FX & other

83.7

Q1 20

-6.3

Operations CashCAPEX

Closing adjustment

-1.483.8

2.62x 2.64x

= Leverage ratio (multiple, rolling 12 months including a full 12 months of Bonnier Broadcasting)

20

NET DEBT DEVELOPMENTSEK billion and leverage ratio

Page 21: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

Q2

AlliSON KIRKBY

21

PRESIDENT & CEO

Interim REPORT January – june 2020

Page 22: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

OUTLOOK FOR 2020

22

Operational free cash flow(unchanged)

SEK 9.5 – 10.5 billions

CAPITAL ALLOCATION (UNCHANGED)

Committed to maintain investment grade

Maintain previously communicated 2019 dividend

Adjusted EBITDA (new)

Adjusted EBITDA generation in constant currency is expected to be similar in the second half of the year

compared to the first half

Page 23: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

summary

23

• Q2 better than our expectations

• On track to deliver outlook for the full year

• Telco business resilient

• Supporting our communities remains a priority

• Key immediate priorities to improve performance

• Customer Experience

• Connectivity

• Convergence

• Cost base

OUR VALUES OF

DARECARE

SIMPLIFY COULD NOT BE MORE RELEVANT

Page 24: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

Q&A

Page 25: January – june 2020 Q2TV AND MEDIA - SEVERELY IMPACTED BY COVID-19 18 SERVICE REVENUES & ADJUSTED EBITDA SEK million, like for like growth, external service revenues 0 500 1,000

DISCLAIMER & FORWARD-LOOKING STATEMENTS

This document contains the use of alternative performance measures (APM’s) to provide readers with additional financial information that is regularly reviewed by management, such as adjusted EBITDA, CAPEX and operational free cash flow. These APM’s should not be viewed as a substitute for Telia Company’s IFRS based figures, but as a complement. APM definitions can be found in Telia Company’s interims reports and Annual and Sustainability Report 2019 and may be defined differently by other companies and are therefore not alwayscomparable to similar measures used by other companies. Telia Company’s management considers these APM’s combined with IFRS performance measures and in conjunction with each other, the most appropriate way to measure the performance of Telia Company.

Statements made in this document relating to future status or circumstances, including future performance and other trend projections are forward-looking statements. By their nature, forward-looking statements involve risk and uncertainty because they relate to events and depend on circumstances that will occur in the future. There can be no assurance that actual results will not differ materially from those expressed or implied by these forward-looking statements due to many factors, many of which are outside the control of Telia Company.

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