Javed AkhtarMobile :+91-7028011651,+91-9457476504Email : javed.akhtarcs29@gmail.com Skype : javed.akhtar11

An accomplished Microsoft certified dynamic CRM professional with an enriching cross-functional experience of 6.5 years including over 5 years of exposure in CRM Implementation / Software Development/ .Net Technologies, seeking Challenging Level Assignments in Information Technology.

Certification Microsoft Dynamics CRM 2015 Customization and Configuration –MB2-707 Microsoft Dynamics CRM Application 2015 –MB2-704 Microsoft Dynamics CRM 2013 Customization and Configuration –MB2-703 Extending Microsoft Dynamics CRM 2013 –MB2-701 Microsoft Dynamics CRM 2011 Customization and Configuration –MB2-866 Microsoft .NET Framework 2.0 –70-536

Summary of Skills Expertise in Microsoft CRM 4.0, 2011, 2013, 2015, 2016 Implementation, Migration, Cus-

tomization and Integration MSCRM Web/WCF Service with JavaScript, JQuery, Json, C# and ASP.NET.

Expertise in Website development, Hosting, Maintenance with ASP.NET, C#, SQL Server, JavaScript, CSS and HTML.

Experience in integrating SharePoint with Dynamic CRM. Expertise in ASP.NET Application design and Technical support. Expertise in On-Premises implementation. Proficient in SQL Server Coding using T-SQL, PL/SQL (Stored Procedures, Functions, Trig-

gers, and Constraints), Views, Relational Database Design. Expertise in SSRS and SSIS Strong knowledge of all the major functionalities of CRM solution (Sales, Service and Mar-

keting module) Expertise in installation, configuration, development and deployment of Dynamic CRM. Core areas of skill are development using CRM 2015, CRM 2013, CRM 2011, CRM 4.0,

XRM, .Net framework, C#, Plugin, Workflows, LINQ to SQL, HTML 5, XML, Web Ser-vices, WCF Services, Xperido, Able Bridge, Click Dimension.

Implementing n-tier distributed & MVVM, MVC Model. Strong command of the Software Development Life cycle Process involved in all phases of a

project Ability to design and develop Database and data access layer using Entity Framework for Ap-

plication based on the requirement. Sound knowledge of Agile and currently handling a MSCRM Change Request team. Understanding the business requirements and utilizing industry best practices software de-

sign principals, I have developed the required skills to thoroughly analyze and document re-quirements needed to design and build robust, performing, scalable and extensible solutions

Worked on design documents like Technical. Developing mobile application using Android Technology. Provide Technical direction for development team to achieve the requirement in effi-

cient way.

Technical Skills

Skills Experience Total Years Last Used

Microsoft Dynamic CRM Implementation 5 till date Microsoft.Net C#, ASP.NET Web Development 6.5 till DateSQL Server DB Design/TSQL 6 till dateSilverlight, MVVM Web Development 1.5 2013Web/WCF Service Middle –ware 5 till dateMS SQL SSRS/SSIS Reporting 6.5 till dateMVC Model 2 till dateLINQ to SQL ORM 5 till dateTFS, SVN Version Control 6.5 till dateAndroid Mobile implementation 0.5 2010Xperido Document generation tool 1.5 till dateAble Bridge Grid Tool for CRM 1.5 till dateHTML, CSS Web Development 6.5 till dateJavaScript, JQuery, Knocout Web Development 6.5 till dateSharePoint Integration 1 2015

Work Experience February 2015 –Present: Accenture Technologies. As Software Engineer Sr. Analyst (MSD

CRM Technical) November 2013 – January 2015: Synechron Technologies. As Associate - Software (MSD CRM

Technical) July 2012 - August 2013: Larsen &Toubro InfoTech Ltd. As Software Engineer (MSD CRM

Technical) April’11 - July 2012: Octaware Technologies Pvt. Ltd. As Software Engineer (MSD CRM

Technical) April’10 - March’11: Octaware Technologies Pvt. Ltd. As Junior Software Engineer Aug’09 - March’10: Octaware Technologies Pvt. Ltd. As Trainee Software Engineer

Awards & Achievements Best performance award in 2015 in Accenture Services. Best performance award in 2014 in Synechron Technologies. Best team performance award in 2013 in Larsen and Toubro InfoTech Ltd.

PROJECT ANNEXURE

1. APRA CLEF

Brief Information: They license organizations to play, perform, copy, record or make available our members’ music, and they distribute the royalties to their members and they also advocate on behalf of music creator's rights and the New Zealand music indus-try locally, nationally and internationally.

Technical Details: MSCRM 2015, Customization, Plug-ins, Workflows, HTML, JavaScript’s, SQL Server 2014

Client: APRA, Australia

Duration : Febeary-2015 to Present

My Responsibilities:

Working as Senior Technical consultant Involved in the design and development for HTML 5, plugin, JavaScript, customiza-

tion, workflows, reports, and documentation. Work closely with functional owner to understand the functionality and created

documents like TDD, development tracker, Inventory, data dictionary. Mentoring change request team Involved Migration and Integration with AX and ODS. Involved in SharePoint integration with CRM

2. Subscriber Billing

Brief Information: Asurion handset insurance premium billing management.

Technical Details: MSCRM 2013, Customization, Plug-ins, Workflows, HTML, JavaScript’s, SQL Server 2012

Duration : November-2013 to January-2015

Client: Asurion, Europe

My Responsibilities: Working as Technical consultant Involved in the development for Customization, HTML, plugin, JavaScript, work-

flows, reports. Work closely with onshore peoples to understand the functionality

3. OTIS- SMS

Brief Information: Service Management System provides an effective and efficient means of managing cases for customer Service business units i.e. Service Territories and Mechanics. SMS optimizes registration, assignment and tracking to of cases to its closure with effective use of intelligent features of Microsoft Dynamics CRM and helps manage-ment to track and generate various reports.

Technical Details: MSCRM 2011, Silverlight 4.0 Customization, Plug-ins, workflows, JavaScript’s, SQL Server 2008, Multilingual.

Duration : July-2012 to October-2013

Client : OTIS, Japan

My Responsibilities:

Working as Technical consultant Involved in the development for Customization, Silverlight development, plugin,

JavaScript, workflows, reports.

4. Real Win CRM 2011 (CRM Solution for Real Estate Industry with MS CRM 2011) (Octaware-In-house Product):

Brief Information: Real Win CRM is Property Management Solution in MS CRM 2011and web based application developed for one of our client. It provides Property management for different users, specially developed for Real Estate Agent. Complete customization and management of Sales Process for property agent. Sale/purchase, Rent/Lease manage-ment, Integration of MS Live maps for address geocoding, Feature and facility details of property (pictures, floor plan),  Various workflows like Pricing Alerts, Rent collection alerts.Complete customization of MS CRM 2011 for Property Management, creation of custom entities. Implemented feature of Dashboard which gives complete business analysis using different types of graphs.

Technical Details: MSCRM 2011 + ASP.net Customization, Plug-ins / add-ons, SMS win-dows service, SQL Server 2008.

Duration : May-2011 to June-2012

Client : Octaware, Pune

My Responsibilities:

Working as Technical consultant Involved in the development for Customization, ASP.Net development, plugin,

JavaScript, workflows, reports.

5. QREC Website and CMS

Brief Information: QREC is a horse racing organization of QATAR. It was required to de-velop a website in HTML for one month. Later this site was to be made in ASP.net with support of role based CMS (Content Management System). Section of website Included Home page, Calendar, News Articles, Image Gallery, Video Gallery, Static Site pages, Live Race streaming Capability. QREC CMS is used to add the latest updated content of the races data which will be images of the races, videos and uploading the documents related to the racing.

Technical Details: .Net Framework 4.0, SQL server 2008, Flash Media server 4.0, Dev. tool VS 2010, SVN 1.7.3.

Duration : January-2011 to May-2011

Client : QREC, Qatar

My Responsibilities:

Requirement Gathering and Analysis, Designing Modules in CMS and Website, Involved in development of Calendar Module, Image Module, Live Streaming And

Live Deployment.

6. Tanween TSMS (Time-Sheet Management System):

Brief Information: TSMS is a comprehensive solution designed to track the daily status report of the employees in an organization. In this system managers are keeping track of their employee’s project work status by assigning projects to them, sending reminder emails about their time sheet status, Approving there timesheets.

Technical Details: N-Tier Architecture, .Net Framework 3.5, SQL Server 2008, C#, Log4Net, SQL Server Reporting Services, Dev. tool VS 2010, SVN 1.7.3.

Duration : July-2010 to Dec-2010

Client : Tanween, Qatar

My Responsibilities:

Involved in development of a multi-tier web based application with a highly sophis-ticated AJAX based frontend and .Net based business logic tier.

Created a framework for database access, exception handling, error logging and data security.

SQL Reports for Management as per requirement were developed.

7. Ashghal Primavera And Dashboard (MICA Qatar)

Brief Information: Ashghal Primavera is developed only for the Ashghal employees only, for accessing the web-apps only for the logged in users. When the application is launched for the first time in the devices it will ask for the Username, Password and database. The application is provided with the functionality of persisting this user credentials in local database. So that for the next time login is bypassed i.e. user will get direct access to the web app bypassing the login.

Ashghal Dashboard is also developed for Ashghal employees only, this web app contains the Xcelcious dashboard reports.

Technical Details: Android 2.2 and above, Java, Eclipse Indigo, SVN 1.7.3.

Duration : May-2010 to June-2010

Client : Ashghal, MICA Qatar

Apps Links:

1. Ashghal Primavera - https://play.google.com/store/apps/details?id=com.ashghal.pri-mavera&feature=search_result

2. Ashghal Dashboard - https://play.google.com/store/apps/details?id=com.Ashghal.-dashboard&feature=search_result

My Responsibilities:

Involved in development of an android based application. Created a framework for Sqlite database access, exception handling, error logging

and data security and also involved in writing code using Java.

8. ATMS (Asset Tracking Management System):

Brief Information: ATMS is a comprehensive solution designed to automate the activi-ties of Retailers, Distributors, Wholesalers and Traders in any business segment. It is available for any retail business.

It has following features:Tracking of unlimited number of assets, Facility to track the movement of assets, Automated Asset Audit, Asset Security, Asset Entry with barcode Hand held Device, Product customization based on organization needs, Multilingual support such as English and Arabic.

Technical Details: N-Tier Architecture, .Net Framework 3.5 / LINQ to SQL (ORM), SQL Server Reporting, Log4Net.

Duration : February-2010 to May-2010

Client : Qatar Gas, Qatar

My Responsibilities:

Involve in Development of the application. Wrote stored procedure and function in order achieve the desired functionality. SQL Reports for Management as per requirement were developed.

9. ATMS Barcode Reader (Asset Tracking Management System Barcode Reader) (Qatar):

Brief Information: Inventory forms available to load master record from the database to mobile application and import recorded asset tag to database after reading the asset tag. With barcode system, it is very fast to identify tagged assets and update their records.

Technical Details: .Net Framework 2.0 , C#, Windows forms, Web Service, SQL Server 2008,Windows CE 5.0 Mobile Device, Microsoft Active sync 4.5

Duration : November-2009 to January-2010

Client : Qatar Gas, Qatar

My Responsibilities:

Involved in Designing and Development of the application. Wrote stored procedure and function in order achieve the desired functionality.

10. Diet House

Brief Information: Diet House application is developed for users and for administrator user. We have designed the menu card for diet house. Here Administrator can add cate-gories, items. And user can see the menu.

This application is developed in multilingual.

Technical Details: Android 2.2 and above, Java, Eclipse Indigo, SVN 1.7.3.

Duration : August-2009 to October-2009

Client : Diet House, Qatar

My Responsibilities:

Involved in development of an android based application. Created a framework for SQLite database access, exception handling, error logging

and data security and also involved in writing code using Java.

Educational Qualification Bachelor of Technology in Computer Science and Information Technology from Ro-

hilkhand University Bareilly Uttar Pradesh in 2009. HSC from U.P Board in 2003. SSC from U.P Board in 2001

PERSONAL DOSSIERDate of Birth : 12th February, 1986Nationality : Indian Marital Status : MarriedGender : Male