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  • Analysis of MeasurementPart 1: Introduction

    Week 1

    Knorr-Bremse Group

    About this Module

    Based on this technique you can asses and judge t t h b tt th d ib dmeasurement systems much better than described in the ISO 9000 standard.

    Part 1: Introduction of Measurement System Analysis Concept definition and describing the basic termsConcept definition and describing the basic terms

    Part 2: Attributive Measurements Kappa Analysis

    Part 3: Continuous Measurements The method for the Gage R&R Study

    Some exercises

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 2/39

  • The DMAIC Cycle

    ControlMaintain DefineMaintain

    ImprovementsSPC

    Control Plans

    Project charter (SMART)

    Business Score CardQFD VOC

    D Documentation QFD + VOC

    Strategic GoalsProject strategy

    C M

    MeasureImproveAI

    Baseline AnalysisProcess MapC + E MatrixAnalyze

    ImproveAdjustment to the

    OptimumFMEA

    Measurement System

    Definition of critical InputsFMEA

    S

    FMEAStatistical Tests

    SimulationTolerancing y

    Process CapabilityStatistical TestsMulti-Vari Studies

    Regression

    Tolerancing

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 3/39

    Content and Terminology

    Discrimination P/T Ratio

    Terms connected with accuracyT l

    Precision to tolerance

    R&R % True value Systematic Error / Bias Linearity

    R&R % Repeatability and

    ReproducibilityLinearity

    Terms connected with precision Process capability related i i f h

    p Repeatability Reproducibility

    variation from the measurement system

    Linearity

    Stability (over Time) Stability (over Time)

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 4/39

  • Possible Sources for Process Variation

    Observed Process Variation

    Actual Process Variation Measurement Variation

    Short Term Process Variation

    Long Term Process Variation

    Variation within a sample

    Variation due to Measurement

    System

    Variation due to Operatorp System p

    Repeatability Precision Calibration Stability Linearity

    In order to work on the actual process variation, the measurement variation has

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 5/39

    to be determined and separated from the process variation

    Sources of Measurement Variation

    W k M th d

    Operator TrainingEase of Data Entry

    M eaMechanical instability

    Tool Work Methods

    Sufficient Work TimeMaintenance Standard

    Calibration Frequency

    Electrical Instability

    Wear

    'Measurement Variation'Operator Technique

    Standard ProceduresAlgorithm Instabilty

    Measurement Variation

    Humidity

    Cleanliness

    Vibration

    Line Voltage Variation

    Temperature Fluctuation

    M ethodsEnvironment Environment

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 6/39

  • Needed Information How big is the measurement error?

    What are the sources of the measurement error? What are the sources of the measurement error?

    Is the gauge stable over the time?

    Is the gauge suitable for this examination?

    How can we improve the measurement system?

    Measurement tools (Hardware and Software)Measurement tools (Hardware and Software)

    All procedures for using the tools Which operator?

    Set-up and handling proceduresp g p

    Off-line calculations and data entry

    C lib ti f d t h i

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 7/39

    Calibration frequency and technique

    Effects of Measurement Error

    Measurement System

    AverageBias -Determined through

    Calibration Study

    Accuracy

    total product measurement= +p

    V i bilit

    Measurement System Variability - Determined through R&R Study

    Variability

    222

    Precision

    222tmeasuremenproducttotal +=

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 8/39

  • The True Process Variation

    Observed Variation (Total Variation)

    Actual Process Variation Measurement Variation

    Can we observe the truth?

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 9/39

    Can we observe the truth?

    DiscriminationThe number of decimal places that can be measured by the system.

    Increments of measure (scale) should be about one-tenth of theIncrements of measure (scale) should be about one tenth of the

    width of the product specification or process variation. th Recent standards require even 1/20th of the specification

    Poor Discrimination

    1 2 3 4 5

    Good Discrimination

    1 2 3 4 5

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 10/39

  • Accuracy

    Accuracy - Extent which the average of the measurements deviate from the true value

    True valueTrue value Theoretically correct value

    NIST t d d / ISO NIST standards / ISO

    Bias (systematic error)( y ) Distance between average value of all measurements and

    true value

    Amount tool is consistently off target

    Systematic error or offset Systematic error or offset

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 11/39

    AccuracyInstrument accuracy is the difference between the observed average

    value of measurements and the master value. The master value isvalue of measurements and the master value. The master value is

    an accepted, traceable reference standard (e.g., NIST, ISO).

    Master Value(Reference Standard)

    Average ValueHow would we investigate the accuracy of a measurement system?

    Who takes over this task normally?

    What is the typical definition to ypdescribe the estimation of the measurement system accuracy?

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 12/39

  • Systematic Errors / BiasThe average of measurements differs around a fixed value. Systematic errors are:

    Systematic errors (bias) of the operators different operators measure noticeable different average values for an identical h t i ticharacteristic;

    Systematic errors (bias) of the instruments different instruments show noticeable different average values for an identicalinstruments show noticeable different average values for an identical characteristic;

    Instrument 1Master Value

    (Reference Standard)Average Value

    Instrument 2Instrument 1(Reference Standard)

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 13/39

    Precision

    Total variation of a measurement system

    The measure of the natural variation of repeated measurementsmeasurements

    Notation connected with precision are, random error, i ti d t t t tvariation spread, test retest error,

    Repeatability rpt and Reproducibility rpdp y p p y p

    222dtMS += rpdrptMS +

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 14/39

  • Precision: Repeatability rpt The inherent variability of the measurement system

    Variation that occurs when repeated measurementsVariation that occurs when repeated measurements are made of the same variable under absolutely identical conditions

    Same operator

    Same set up Same set-up

    Same units

    S Same environmental conditions

    Short-term

    Estimated by the pooled standard deviation of the distribution of repeated measurementsp

    Repeatability is usually less than the total variation of the system

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 15/39

    the system

    Repeatability rptRepeatability describes the variation between successive

    measurements of the same part, same characteristic, by the samemeasurements of the same part, same characteristic, by the same

    person using the same instrument. Also known as test - retest error;

    M V l

    used as an estimate of short-term variation.

    Master Values

    Excellentrepeatability

    Poor repeatability

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 16/39

  • Precision: Reproducibility - rpd

    The variation that results when different conditions are used to make the measurements

    Different operatorsDifferent operators

    Different set-ups

    Different test units

    Different environmental conditions

    Long-term

    Estimated by the standard deviation of the averages Estimated by the standard deviation of the averages of measurements from different measurement conditionsconditions

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 17/39

    Reproducibility - rpdThe Reproducibility describes the difference in the average of the

    measurements made by different persons using the same or differentmeasurements made by different persons using the same or different

    instrument when measuring the identical characteristic.

    Master Value

    Person A

    P BPerson B

    Person B

    Person C

    Person A

    Person C

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 18/39

  • Repeatability and Reproducibility What is influenced by system calibration?

    RepeatabilityRepeatability

    Reproducibility

    B th Both

    What is easier to fix? Low repeatability

    Low reproducibility Low reproducibility

    What would we expect at the use of a measuring system in the production? Variation caused by repeatabilityy p y

    Variation caused by reproducibility

    Both

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 19/39

    Both

    LinearityA measure of the difference in accuracy or precision over the range

    of instrument capability.of instrument capability.

    Gage 1:Linearity is an issue here

    Gage 2:Linearity is not an issue here

    AccuracyAccuracy

    00

    M t U it M t U itMeasurement Units Measurement Units

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 20/39

  • Stability

    The distribution of measurements

    i t t d di t bl

    Master Value

    remains constant and predictable

    over time for both mean and Master Value

    Time 1standard deviation

    N d ift dd hift l tTime 2

    No drifts, sudden shifts, cycles, etc.

    Evaluated using a trend chartEvaluated using a trend chart

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 21/39

    Examples for Stability

    89.689.5

    Stable Measurement System

    3 0SL=89 48

    91

    Drift in Measurement System

    11

    89.489.389.289.1

    dual

    Val

    ue

    X=89.07

    3.0SL 89.48

    90

    89

    dual

    Val

    ue

    1

    X=88.79

    3.0SL=89.64

    89.088.988.888.7

    Indi

    vid X 89.07

    -3.0SL=88.66

    88

    87

    Indi

    vid

    1 1

    1

    -3.0SL=87.95

    1050

    88.6

    1050

    87 1 1

    Cyclic Measurement System

    91.5

    90.5

    89 5lue

    3.0SL=91.11Assuming a Spec. of 89 +/- 3

    All values are within the Spec 89.588.5

    87.5ndiv

    idua

    l Va

    X=88.49

    All values are within the Spec.

    But take look to the trends in the charts.

    1050

    86.5

    85.5

    In

    LB=86.00

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 22/39

  • Accuracy vs. Precision

    Suppose we have a material with a true hardness of 5.0.

    Method 1 gives the following 4 readings:Method 1 gives the following 4 readings:3.8; 4.4; 4.2; 4.0

    M th d 2 i th f ll i 4 di Method 2 gives the following 4 readings:6.5; 4.0; 3.2; 6.3

    Which method is more accurate? Which method is more accurate?

    Which method is more precise?

    Which method do you prefer? Why?

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 23/39

    CorrelationA measure of linear association between two variables, e.g. two

    different measurement methods or two different laboratories.different measurement methods or two different laboratories.

    Correlation Example: Offset Correlation Example: N Off tOffset

    2

    No Offset

    2

    Met

    hod

    2

    Met

    hod

    2

    Method 1 Method 1Correlation Example:Correlation Example:

    No Correlation

    od 2

    Met

    ho

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 24/39

    Method 1

  • Measurement Process The ideal measurement system will produce true measurements

    every time it is used (Zero Bias, Zero Variance) Quality of the measurement system is characterized by statistical

    propertiesTh t h ld i l d The measurement process should include: Certification and SOP

    Control: calibration and monitoring

    Periodic recertification

    Repair and troubleshooting guide

    Properties: Must be in statistical control

    Variability must be small compared to product specifications

    Variability must be small compared to process variation

    Increments of measure should be about one-tenth respectively 1/20th

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 25/39

    ( 5% of the Tolerance) of product specification or process variation

    Index - P/T (Precision to Tolerance)

    Usually expressed as percent1006/ =TP MS percent100/ =

    ToleranceTP

    This value addresses, what percent of the Tolerance is taken by the measurement error (Precision).taken by the measurement error (Precision).

    It includes both repeatability and reproducibility.

    P/T < 10% Measurement system excellent

    P/T < 20% Measurement system acceptableP/T 20% Measurement system acceptable

    P/T < 30% Measurement system marginal acceptable

    Note: 6 standard deviations account for 99,73 % of MS variation. 5.15 standard deviations account for 99% of MS variation. (is/was Industrial

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 26/39

    standard). Minitab 15 uses 6 standard deviation by default .

  • Relation Precision to Tolerance

    P/TProduct toleranceLSL USL

    V i i f h

    Product toleranceLSL USL

    Variation of the measurement system

    P/T = 20%system

    P/T = 100%

    P/T = 200%

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 27/39

    Use and Interpretation of P/T The P/T-Ratio is the most often used evaluation for judging the precision of a measurement system.y

    This is telling us how good the system is working regarding the specification.

    But specifications might be to wide or to small

    In the area of judging a product to an important customer specification the P/T-Ratio is the best evaluation.

    The measurement error MS includes 2 components

    Repeatability Variation caused by the measurement device Repeatability Variation caused by the measurement device

    Reproducibility Variation caused by the operator

    Regarding process capability and process improvement the single use of the P/T-Ratio can create a wrong feeling of

    f t

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 28/39

    safety.

  • Index %R&R (Precision to Total Variation)

    100&% = MSRR Usually expressed as percent100&% =Total

    RR

    percent

    This value addresses, what percent of the total variation is taken by the measurement error (Precision).taken by the measurement error (Precision).

    It includes both repeatability and reproducibility.

    %R&R < 10% Measurement system excellent

    %R&R < 20% Measurement system acceptable%R&R 20% Measurement system acceptable

    %R&R < 30% Measurement system marginal acceptable

    %R&R is the best possibility for us, to asses the capability of measurement systems. Based on the %R&R we can decide where to concentrate for

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 29/39

    improvements. Process or measurement system

    Repeatability & Reproducibility

    %R&R

    Ob d i ti

    %R&R = 20%

    Observed process variation

    Variation of the measurementmeasurement system

    %R&R = 75%

    %R&R = 100%

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 30/39

  • Use and Interpretation of %R&R

    %R&R is the best tool for estimating the capability of a measurement system during process improvement activitiessystem during process improvement activities.

    The %R&R ratio estimates the capability of the measurement system in relation to the total process variation. That means, it gives us the information on how good the real process / product variation can be identifiedprocess / product variation can be identified.

    The %R&R includes 2 components

    Repeatability Variation caused by the measurement device

    Reproducibility Variation caused by the operatorReproducibility Variation caused by the operator

    The use of statistical tools (and their conclusion) can be influenced by high %R&R values Therefore the capability ofinfluenced by high %R&R values. Therefore, the capability of the used measurement system should be checked in advance.

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 31/39

    Comparison of P/T and %R&R

    Product toleranceLSL USL

    Ob d i tiObserved process variation

    %R&R = 20%P/T = 20%

    %R&R = 50%P/T = 50%

    %R&R = 100%P/T = 100% %R&R = 100%P/T = 100%

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 32/39

    Measurement system variation

  • Comparison of P/T and %R&R

    Product toleranceLSL USL

    Ob d i tiObserved process variation

    P/T = 50% %R&R = 25%

    P/T = 100% %R&R = 50%

    P/T = 200% %R&R = 100%P/T = 200% %R&R = 100%

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 33/39

    Measurement system variation

    Comparison of P/T and %R&R

    Product toleranceLSL USL

    Observed process variationprocess variation

    P/T = 10% %R&R = 20%

    P/T = 20% %R&R = 40%

    P/T = 50% %R&R = 100%P/T = 50% %R&R = 100%

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 34/39

    Measurement system variation

  • Guidelines for the interpretation of %R&R

    As soon %R&R has been calculated, you have to decide what shall be aligned on the target value first:decide what shall be aligned on the target value first: Process variation or

    Measurement system variation

    Ask yourself if the measurement system you want toAsk yourself, if the measurement system you want to use is capable for process improvement activities.

    Th t t ill b d t f The measurement system will be adequate for process improvement activities if: if Cpo < 1,0 and %R&R < 70%

    if 1.0 < Cpo > 1,5 and %R&R < 40%po if Cpo > 1,5 and %R&R < 30%

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 35/39

    Example for the Relation % R&R - CpA simplified illustration of the relation % R&R and Cp

    The evaluation of a process shows the following values:The evaluation of a process shows the following values:Mean = 204,33 with a StDev. = 2,31

    The specification limits are LSL 194 and USL 210The specification limits are LSL = 194 and USL = 210This is equivalent to a process capability

    with a cp = 1,16 and a cpk = 0.82

    The measurement system evaluation results in a R&R = 54,67 %

    If the portion of the measurement system variation can beIf the portion of the measurement system variation can be reduced, the overall capability can be predicted as follows:

    Observed capability

    Gage R&R cp cpk54,67 1,16 0,82 2

    obs. Pact. P

    RR1CC

    &=

    Observed capability

    30 1,30 0,9215 1,36 0,960 1,38 0,98

    2RR-1 &

    True capability without measurement error

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 36/39

    0 1,38 0,98 measurement error

  • Example for the Relation % R&R - CpThe difference between cp = 1,16 vs. cp = 1,39 seems to be not big at the first view but

    1,40

    1,35

    Scatterplot of Cp vs %R&R

    first view but

    %R&R Cp ppmLT54 67 1 16 23204

    ,

    1,30

    1 25

    Cp

    54,67 1,16 2320450 1,20 1737245 1,24 1307740 1,27 10120

    1,25

    1,20

    1 15,35 1,30 805930 1,33 660725 1,35 5581

    60504030201001,15

    %R&R

    Scatterplot of ppm vs %R&R

    20 1,36 485815 1,37 436010 1,38 40355 1 39 3852

    25000

    20000

    23200

    5 1,39 38520 1,39 3793 15000

    10000pp

    m

    The ppm Long Term estimation shows the effect more obvious > 19 000 ppm

    6050403020100

    5000

    %R&R

    4000

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 37/39

    > 19.000 ppm %R&R

    R&R und CpWhat needs more attention?

    Measurement system or process capability?

    Process %R&R Cpo What shall be improved?

    1 10% 0 5 Process1 10% 0,5 Process

    2 40% 1,0 One or the other*

    3 60% 1,5 Measurement system

    4 70% 5,5 Measurement system*

    Process 2: An improvement of the measurement system could beProcess 2: An improvement of the measurement system could be a higher benefit momentarily.

    Process 4: Do we really need the effort to improve the

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 38/39

    measurement system?

  • Summary

    Discrimination P/T Ratio

    Terms connected with accuracyT l

    Precision to tolerance

    R&R % True value Systematic Error / Bias Linearity

    R&R % Repeatability and

    ReproducibilityLinearity

    Terms connected with precision Process capability related i i f h

    p Repeatability Reproducibility

    variation from the measurement system

    Linearity

    Stability (over Time) Stability (over Time)

    Knorr-Bremse Group 16 BB W1 Measurement Intro 08, D. Szemkus/H. Winkler Page 39/39