jbu resume 9.2015

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JOHNATHAN BRANDON UNDERWOOD Greer SC 29650 | [email protected] | (864) 382-1341 OBJECTIVE Searching for Career opportunities to better develop myself. EDUCATION CLEMSON UNIVERSITY CLEMSON, SC DEC 2013 Bachelor of science, General Business Management 3.0 GPA SKILLS & ABILITIES Management experience Customer service background SAP experience Training and development experience Microsoft office experience Account management EXPERIENCE TRAINING AND DEVELOPMENT ASSOCIATE COORDINATOR HUBBELL LIGHTING MAY 2015 TO CURRENT Developed new training program for all incoming customer service coordinators and project managers. Managed training programs designed to target problems and develop current customer service teams. Developed training for individuals to work on specific areas that needed improvement. Supported all regions when shorthanded by managing sales agent’s customer service accounts across the United States. CUSTOMER SERVICE COORDINATOR HUBBELL LIGHTING SEP 2014 TO MAY 2015 Managed the accounts of 6 sales companies spread across the north central area of the United States along with 8 national house accounts. Provided information on such things as: supply chain, inventory, quotes, product specifications, and order entry systems. UNIVERSITY DIRECTOR TIPHIVE SEP 2013 TO JAN 2014 Created and built Clemson ambassador program for Tiphive with my team.

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Page 1: JBU resume 9.2015

JOHNATHAN BRANDON UNDERWOODGreer SC 29650  |  [email protected]  |  (864) 382-1341

OBJECTIVE Searching for Career opportunities to better develop myself.

EDUCATION CLEMSON UNIVERSITY CLEMSON, SCDEC 2013

Bachelor of science, General Business Management 3.0 GPA

SKILLS & ABILITIES Management experience Customer service background SAP experience

Training and development experience

Microsoft office experience Account management

EXPERIENCE

TRAINING AND DEVELOPMENT ASSOCIATE COORDINATOR HUBBELL LIGHTINGMAY 2015 TO CURRENT

Developed new training program for all incoming customer service coordinators and project managers.

Managed training programs designed to target problems and develop current customer service teams.

Developed training for individuals to work on specific areas that needed improvement.

Supported all regions when shorthanded by managing sales agent’s customer service accounts across the United States.

CUSTOMER SERVICE COORDINATOR HUBBELL LIGHTINGSEP 2014 TO MAY 2015

Managed the accounts of 6 sales companies spread across the north central area of the United States along with 8 national house accounts.

Provided information on such things as: supply chain, inventory, quotes, product specifications, and order entry systems.

UNIVERSITY DIRECTOR TIPHIVESEP 2013 TO JAN 2014

Created and built Clemson ambassador program for Tiphive with my team. Interviewed and hired set of ambassadors during my time. Evaluated and planned out entry into Clemson market through social media. Clemson was in the top ten percent of schools with respect to social media and

website following during my time.

Page 2: JBU resume 9.2015

COLLEGIATE AND COMMUNITY

EXPERIENCE

Meals on Wheels GE Volunteer Group Upstate Carolina Real Estate Investors Association (UCREIA) Greenville Recreation Men’s Soccer League American Pool Players Association member

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