JESSICA A CRAWFORD6709 Milan Dr. Lincoln, NE 68526

(402)-660-8054 ~ jesscraw1971@gmail.com ~ www.linkedin.com/in/jessicaacrawford

PROFESSIONAL GOAL

My professional goal is to obtain a position that contributes to the outstanding success of an honest and ethical business that puts value on people and the community they are supporting.

EDUCATION

B.S., Organizational Management, University of La Verne, 2010Major Studies: Business Management and Leadership. Concentrated on general management, organizational, and interpersonal skills critical in a constantly changing environment, with a focus on immediate application in the work setting.

QUALIFICATION SUMMARY

Cultivated seventeen plus years in retail, phone, and outside sales along with exceptional customer service skills.

Leader in individual and team management in a wide array of disciplines. Directed, coordinated and effectively planned events/programs independently and with

teams for business and community.

PROFESSIONAL EXPERIENCE

Catering Assistant/Event Sales August 16 – September 16Hy-Vee, Lincoln, NE Assisted Catering Manager to coordinate the delivery of the freshest and best quality

product at a competitive retail price to customers while generating new business. Organized shows and events for the store. Set up displays and worked special events, communicated with the events coordinator and

compiled menus.

Substitute Teacher K-12 March 16 – June 16Academy District 20, Colorado Springs, CO Performed duties as requested by the lead teacher, other classroom staff or Center

Administration. Complied with all building procedures and schedules; prepared and submitted a summary daily work; updated the regular teacher of situations or problems encountered; adhered to school and administrative procedures.

Implemented and managed effective pupil handling; maintained high standards of education; provided guidance and advice to students, showed interest in a student’s progress, encouraged critical-thinking, analytical and creativity skills.

BaristaPolaris Perk (Starbucks), USAF Academy, CO August 15 – March 16 Demonstrated superior customer service while preparing and serving a variety of food and

beverages such as specialty coffees, espressos based drinks and mixed beverages. Operated with a team to deliver spirits and motivation to Air Force Academy Cadets during

special events.

Group Fitness InstructorIn Shape Health Club, Broadway Santa Maria, CA July 09 - May 11 Collaborated with a diverse group of team members along the central coast to gain insight

on effective workout methods; explained proper techniques, demonstrated exercises; identified different muscle groups, and instructed appropriate methods to strengthen specific muscles.

Personally designed and instructed a core based class that was accepted and implemented by the facility.

Educated through Aerobics and Fitness Association of America with emphasis on the human body & exercise physiology, how to design, choreograph and teach a class, the basics of nutrition and weight management, and professional responsibilities of business strategies.

Independent Coordinator/Account ManagerThe Body Shop at Home Jul 04 – Apr 09 Recruited, managed and supervised new consultants and teams; held monthly team

meetings and incentives. Conducted events that educated customers on new products and continuously maintained a

steady calendar full of future contributors and events to promote the business. Marketed personal business independently and during conventions for exceptional growth.

ADDITIONAL EXPERIENCE

Child Development Program Assistant - Vandenberg Air Force Base, CA Retail sales and diving excursions - Underwater Sports, Federal Way, WA Inbound Dental Telesales Rep - Henry Schein Inc. Reno, NV Ralph Lauren Domestics Specialist - Macy’s Reno, NV Receptionist and Professional Body Piercer - Hair Studio, Carson City, NC Ernst - Front line cashier and customer Service, Carson City, NV Chocolatier - Chocolate Valley, Carson City, NV Advertising Sales - Scholastic Advertising, Carson City, NV

VOLUNTEERISM & COMMUNIYT INVOLVEMENT

PTO PresidentDouglass Valley Elementary School, USAFA 80840 Aug 14 - May 16 Presided at all meetings of the organization and of the Executive Board, appointed

committees and committee chairmen, and performed all other duties pertaining to the office. Collaborated with community businesses for fundraising and event planning. Initiated marketing strategies and achieved a surplus in funds for school.

Blue and Gold event coordinatorBoy Scouts of America Pack 80 – USAF Academy 80840 Jan 15 - Mar 16 Planned and executed successful events for Cub Scouts and their family members of up to

100 people. Duties included: Pinpointing and securing event locations, formulating the meal menu,

awards ceremony and appropriate décor which included center pieces that were then auctioned off for a fundraising event.

Auction Donations & Purchasing ChairBellevue Swim Club, Nebraska 68005 Dec 13 - May 14 Solicited and purchased items within strict budget from local businesses to auction off at the

end of the season celebration and fundraiser.