jdeering.tcaps.lean office champion
TRANSCRIPT
LEAN Office Champion Spring 2015
MANAGING LEAN IMPROVEMENT
PROJECTSSESSION 1.1
PROJECT CHARTER
Purposes:
1) Ensure safety of students
2) Alleviate extra processing
3) Eliminate waste4) Increase VA and
NVAN steps5) Retain Coaches
year to year6) Pay coaches
faster!
Feedback on Current State:
Positive Aspects: We are able to find enough coaches. Many coaches volunteer. Having a Director of Operations who
doesn’t have to coach a team improves the process.
Autonomy for DOO to hire who they want. Great to have volunteer coaches who have
a general interest in giving back to the community.
Feedback on Current State:
Areas in Need of Improvement:
Finding a balance between parent coaches and stability Develop a flow for the hiring process Fingerprint fee Minimize PCMI paperwork Payment options outside of PCMI Restructure seasons to spread out need for coaches Coaches are working prior to the PCMI/TCAPS application process Move fingerprint process to earlier in the application process Continuous improvement as it relates to iChat & FBI background checks for
volunteer coaches Better process for tracking coaches through the process Consider FBI background checks for all MS coaches/may need to consider for
elementary coaches as well Speed up the hiring process Need to find coaches sooner to get the process going earlier
PROJECT KICK OFF MEETING AGENDA
Project: Lean Champion Project – Hiring/Securing of LEAP Coaches Date & Time: October 31, 2014 2pm Location: Google Hangout Introductions & Project Vision/Priority – Sander (3 min.) Share Project Purpose- Janna (5 min.)
Alleviate extra processing Create LEAN process to eliminate waste; focus time elsewhere Process Control- ensure appropriate background checks
Review Current Processes- Janna (10 min.)
Elementary Coaches Middle School Coaches
Legal requirements- Cindy? Gather Feedback for Project Charter (5 min.)
Thoughts? Questions?
Review Project Milestones, Timelines
Completed A-3, Current VSM, Future State VSM Implementation Plan for improvements TCAPS Hosting LEAN Champion Training- February of 2015
PROJECT KICK OFF MEETING AGENDA
Task Who By When?
Continue A-3: Identify Main Tasks and Target Condition
Sander/Janna 11/18/14
Create list of positives/deltas of current processes to have ready for next meeting
Erika, Dan, Ben, Julie 11/18
Schedule VSM Brainstorm Meeting
Julie 11/18/14
Current State VSM Whole Team 12/9/14
•Identify Next Steps:
FACILITATOR SKILLSSESSION 1.2
My first shake at +’s & Deltas…
CURRENT STATE VSMSESSION 2.1
METRICS, VISUAL MANAGEMENT & HUDDLES
SESSION 2.2
Enrollment Target Condition
How will we reach our Target Condition?
Create timeline for Connect Now communications regarding registration deadlines.
Utilize TCAPS Facebook page to promote LEAP offerings and for added LEAP name recognition.
Attend more elementary fall open houses where registrations can be taken onsite.
Create “Reduced Fee” awareness at our elementary schools with lowest registration numbers by sending phone messages with that info, reaching families without email addresses.
Create post card to include in next year’s Turkey Trot “goodie bags”
Use school websites to advertise upcoming offerings.
LEAP Data Wall
Daily Huddle
12 MONTH WALL CALENDAR
5S & WORKPLACE ORGANIZATION
Session 3.1
Shared office space- before
Shared Office Space- After
Customer Information Station
Shared office space- angle 2 Before
Shared office space – angle 2 after
Copy Machine (and field striper)
Copy machine (no field striper) after
Shared office supply cabinet-Before
Shared Office Supply Cabinet- After
STANDARDIZED WORKSESSION 3.2
Registration Instructions
PROBLEM SOLVINGSESSION 4.2
Facility Use A3
CONTINUOUS IMPROVEMENT
SYSTEMSSESSION 5.1
LEAP L.O.G.
FUTURE STATE VSMSESSION 6.1
To be Continued…