jdeering.tcaps.lean office champion

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LEAN Office Champion Spring 2015

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Page 1: Jdeering.tcaps.lean office champion

LEAN Office Champion Spring 2015

Page 2: Jdeering.tcaps.lean office champion

MANAGING LEAN IMPROVEMENT

PROJECTSSESSION 1.1

Page 3: Jdeering.tcaps.lean office champion

PROJECT CHARTER

Purposes:

1) Ensure safety of students

2) Alleviate extra processing

3) Eliminate waste4) Increase VA and

NVAN steps5) Retain Coaches

year to year6) Pay coaches

faster!

Page 4: Jdeering.tcaps.lean office champion

Feedback on Current State:

Positive Aspects: We are able to find enough coaches. Many coaches volunteer. Having a Director of Operations who

doesn’t have to coach a team improves the process.

Autonomy for DOO to hire who they want. Great to have volunteer coaches who have

a general interest in giving back to the community.

Page 5: Jdeering.tcaps.lean office champion

Feedback on Current State:

Areas in Need of Improvement:

Finding a balance between parent coaches and stability Develop a flow for the hiring process Fingerprint fee Minimize PCMI paperwork Payment options outside of PCMI Restructure seasons to spread out need for coaches Coaches are working prior to the PCMI/TCAPS application process Move fingerprint process to earlier in the application process Continuous improvement as it relates to iChat & FBI background checks for

volunteer coaches Better process for tracking coaches through the process Consider FBI background checks for all MS coaches/may need to consider for

elementary coaches as well Speed up the hiring process Need to find coaches sooner to get the process going earlier

Page 6: Jdeering.tcaps.lean office champion

PROJECT KICK OFF MEETING AGENDA

Project: Lean Champion Project – Hiring/Securing of LEAP Coaches Date & Time: October 31, 2014 2pm Location: Google Hangout  Introductions & Project Vision/Priority – Sander (3 min.) Share Project Purpose- Janna (5 min.)

Alleviate extra processing Create LEAN process to eliminate waste; focus time elsewhere Process Control- ensure appropriate background checks

  Review Current Processes- Janna (10 min.)

Elementary Coaches Middle School Coaches

Legal requirements- Cindy?   Gather Feedback for Project Charter (5 min.)

Thoughts? Questions?

  Review Project Milestones, Timelines

Completed A-3, Current VSM, Future State VSM Implementation Plan for improvements TCAPS Hosting LEAN Champion Training- February of 2015

Page 7: Jdeering.tcaps.lean office champion

PROJECT KICK OFF MEETING AGENDA

Task Who By When?

Continue A-3: Identify Main Tasks and Target Condition

Sander/Janna 11/18/14

Create list of positives/deltas of current processes to have ready for next meeting

Erika, Dan, Ben, Julie 11/18

Schedule VSM Brainstorm Meeting

Julie 11/18/14

Current State VSM Whole Team 12/9/14

•Identify Next Steps:

Page 8: Jdeering.tcaps.lean office champion

FACILITATOR SKILLSSESSION 1.2

Page 9: Jdeering.tcaps.lean office champion

My first shake at +’s & Deltas…

Page 10: Jdeering.tcaps.lean office champion

CURRENT STATE VSMSESSION 2.1

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METRICS, VISUAL MANAGEMENT & HUDDLES

SESSION 2.2

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Enrollment Target Condition

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How will we reach our Target Condition?

Create timeline for Connect Now communications regarding registration deadlines.

Utilize TCAPS Facebook page to promote LEAP offerings and for added LEAP name recognition.

Attend more elementary fall open houses where registrations can be taken onsite.

Create “Reduced Fee” awareness at our elementary schools with lowest registration numbers by sending phone messages with that info, reaching families without email addresses.

Create post card to include in next year’s Turkey Trot “goodie bags”

Use school websites to advertise upcoming offerings.

Page 23: Jdeering.tcaps.lean office champion

LEAP Data Wall

Page 24: Jdeering.tcaps.lean office champion

Daily Huddle

Page 25: Jdeering.tcaps.lean office champion

12 MONTH WALL CALENDAR

Page 26: Jdeering.tcaps.lean office champion

5S & WORKPLACE ORGANIZATION

Session 3.1

Page 27: Jdeering.tcaps.lean office champion

Shared office space- before

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Shared Office Space- After

Page 29: Jdeering.tcaps.lean office champion

Customer Information Station

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Shared office space- angle 2 Before

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Shared office space – angle 2 after

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Copy Machine (and field striper)

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Copy machine (no field striper) after

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Shared office supply cabinet-Before

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Shared Office Supply Cabinet- After

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STANDARDIZED WORKSESSION 3.2

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Registration Instructions

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PROBLEM SOLVINGSESSION 4.2

Page 39: Jdeering.tcaps.lean office champion

Facility Use A3

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CONTINUOUS IMPROVEMENT

SYSTEMSSESSION 5.1

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LEAP L.O.G.

Page 42: Jdeering.tcaps.lean office champion

FUTURE STATE VSMSESSION 6.1

Page 43: Jdeering.tcaps.lean office champion

To be Continued…