Jeff loses his identity!

Lesson 8: Identity Theft

Before we start …

Identity theft means someone is using your identity (your name, address, social security number, possibly your work history, etc.)

Usually this is to get credit If you lose your debit or credit card, or

think it was stolen, that is not identity theft. You should IMMEDIATELY call the phone number your bank gave you to report it missing and close the account. You know the number because you were

smart and stored it in your contacts list.

Meet Jeff

Jeff has a credit card he uses to make purchases. He notices several charges on his bill he never made. He wonders if a thief has stolen his identity!

Identity theft occurs when someone fraudulently uses your personal identification information without your permission to obtain credit, take out a loan, open accounts, get identification, or pretend to be you in some other way.

Video: Deter. Detect. Defend. Avoid ID Theft

http://www.youtube.com/watch?v=bC8pjXn-sWM (10 minutes)

How Identities are Stolen

Jeff did some research and found that identity thieves can obtain personal information through: “Dumpster diving” E-mail messages (phishing) Voicemail or phone calls (vishing)

How Identities are Stolen

• Caller ID “spoofing”Video: Ohio Attorney General’s Office

youtube.com (0:56)

• Text messages (smishing)• Security breaches• Grandparent scam youtube.com (3:21)

Jeff learned a valuable lesson about the importance of protecting himself against identity theft

• Keep documents in a safe place

• Don’t carry around personal information (Social Security card, Medicare card) unless needed that day

Protect Your Information

Shred paperwork that contains account numbers or Social Security numbers before discarding

Only provide personal information if you initiate contact with a company or service.

If a company or government agency calls asking for personal information, call them back at a phone number you know is correct

Protect Your Information

Make sure the security software on your computer is updated

Be aware of the computer repair scam – consumers receive a call or email claiming remote access is needed to fix a virus

Protect Your Information

Use complex passwords on your computer and phone

Request a credit freeze on your credit reportwww.transunion,comwww.experian.comwww.equifax.com

Protect Your Information

Opt out of receiving pre-approved credit card offerswww.optoutprescreen.com

Monitor accounts and financial statements for unusual activity

Review your credit reportwww.annualcreditreport.comLook for unknown accounts and

inquiries

Protect Your Information

Are you a victim? What to do first.

1.Call any company that you know was involved in the fraud to freeze the accounts.

2.Place a fraud alert and get your free credit report.

3.Go to ftc.gov/complaint and fill out an online complaint form.

4.Print and save this report. This Identity Theft Affidavit will be needed to file a police report.

5.File a police report with your local police department.

More at: identitytheft.gov

Are you a victim? What to do next.

1.Close any new accounts you see were opened in your name.

2.Also, ask these companies to remove charges that were made.

3.Contact one of the credit bureaus to make corrections to your credit report.

4.Optional:a. Extended fraud alert - 7 yearsb. Credit freeze – stops ALL access to

your credit report until you remove it

More at: identitytheft.gov

Video: What To Do If You're A Victim of Identity Theft https://www.youtube.com/watch?v=z9vfcCmh7Qk (1:13)

Other types of identity Theft

Child Identity Theft Medical Identity Theft Tax-Related Identity Theft

Child Identity Theft

Children’s identities are valuable because their credit history is clear and their Social Security number might not show up in credit databases.

Easily undetected for a long period of time

More at consumer.ftc.gov

Medical Identity Theft

Someone uses your health insurance for their own medical care.

Can be extremely dangerous because their medical records can get mixed in with yours.

More at consumer.ftc.gov

Tax-Related Identity Theft

Someone uses your social security number to get a tax refund or a job.

It may be someone with no social security number or someone with a bad history who is trying to get a new start.

More at consumer.ftc.gov

One more thing …What do you do if your debit card is lost or stolen?

1. Report the loss or theft IMMEDIATELY! When your debit card is used, money

comes right out of your account. When you report the loss impacts your

financial liability. If you report the lost before any charges are made

you owe nothing. If 2 business days pass - $50. If 60 days pass - $500. After 60 days – possibility more than the balance

of your account.

2. Follow up in writing.

See more at consumerftc.gov

Be careful

Be smart

Be safe