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AI is the New UX Jeff Mau IXDA at DigitasLBi Spring 2016

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  • AI is the New UX

    Jeff MauIXDA at DigitasLBiSpring 2016

  • In Terminator (1983), robots controlled by Skynet are out to get us

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 2

  • Meet Atlas, the robot from Boston Dynamics

    https://www.youtube.com/watch?v=rVlhMGQgDkY

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 3

  • In Star Wars (1973), C3PO is the ultimate knowledge assistant

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 4

  • http://www.ibm.com/smarterplanet/us/en/ibmwatson/

    IBMs Watson is repeatedly outsmarting humans

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 5

    https://www.youtube.com/watch?v=P18EdAKuC1U

  • In Star Trek (1966 present), it is routine to video chat with aliens

    6IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau

  • http://www.skype.com/en/translator-preview/

    Skype Translator enables multi-language conversations in real time

    7IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau

  • In Her (2013), Theodore falls in love with his operating system

    8IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau

  • http://www.nytimes.com/2015/08/04/science/for-sympathetic-ear-more-chinese-turn-to-smartphone-program.html?smid=nytnow-share&smprod=nytnow&_r=0

    Microsofts Xiaoice is a text messaging girlfriend

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 9

  • In Knight Rider (1982), KITT is a selfdriving car

    10IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau

  • http://www.google.com/selfdrivingcar/

    Googles selfdriving car

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 11

  • Science Fiction is Becoming Reality

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 12

  • What is AI, really?

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 13

  • The theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages.

    A Definition of Artificial Intelligence

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 14

  • The theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages.

    Image Recognition of faces and objects

    A Definition of Artificial Intelligence

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 15

  • The theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages.

    Image Recognition of faces and objects

    Voice Recognition using speech to text

    A Definition of Artificial Intelligence

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 16

  • The theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages.

    Machine Learning using Neural Networks

    Image Recognition of faces and objects

    Voice Recognition using speech to text

    A Definition of Artificial Intelligence

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 17

  • Narrow Intelligence

    General Intelligence

    Super Intelligence

    Complete specialized tasks

    Automate processing of huge amounts of data

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 18

  • http://yosinski.com/deepvis

    Deep visualization is learning new objects without instruction

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 19

    https://www.youtube.com/watch?v=AgkfIQ4IGaM

  • http://www.amazon.com/echo

    Voice recognition is the natural way to engage with computers

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 20

  • http://www.r2d3.us/visual-intro-to-machine-learning-part-1/

    Machine learning makes the decisions

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 21

  • Designing with AI

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 22

  • Content Types

    What data do you have to work with?

    Big Data is a must

    A framework for designing with AI

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 23

  • Content Types

    Conditions+

    What data do you have to work with?

    Big Data is a must

    What triggers the computation?

    If this, then that...

    A framework for designing with AI

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 24

  • Content Types

    Conditions Decisions to make

    ++

    What data do you have to work with?

    Big Data is a must

    What triggers the computation?

    If this, then that...

    What answers do you want which cant be made on your own?

    Anticipation of human needs

    A framework for designing with AI

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 25

  • Content Types

    Conditions Decisions to make

    Define Boundaries

    +++

    What data do you have to work with?

    Big Data is a must

    What triggers the computation?

    If this, then that...

    What answers do you want which cant be made on your own?

    Anticipation of human needs

    What is the focus of your activity?

    Ethical Considerations

    A framework for designing with AI

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 26

  • Content Types

    Conditions Decisions to make

    Define Boundaries

    Desired Outcome

    =+++

    What data do you have to work with?

    Big Data is a must

    What triggers the computation?

    If this, then that...

    What answers do you want which cant be made on your own?

    Anticipation of human needs

    What is the focus of your activity?

    Ethical Considerations

    A framework for designing with AI

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 27

  • http://torch.ch

    Some Facebook algorithms have gone open source

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 28

  • https://cloud.google.com/products/machine-learning/

    Google offers cloud-based machine learning services

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 29

  • http://www.ibm.com/smarterplanet/us/en/ibmwatson/developercloud/

    IBM Watson offers an API

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 30

  • https://aws.amazon.com/machine-learning/

    Amazon Web Services offers an API

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 31

  • http://gallery.azureml.net

    Microsoft Azure Cloud Services offers an API

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 32

  • http://torch.ch

    Apache Hadoop is an open source solution for handling big data

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 33

  • http://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20100602&DB=EPODOC&locale=en_EP&CC=EP&NR=2192754A1&KC=A1

    You may need to create our own algorithms

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 34

  • Real-world designs with AI

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 35

  • CEDIM visits Motorola: https://www.facebook.com/photo.php?fbid=10153451592359288&set=a.18090404287.23736.706684287&type=1&theater

    Facebook recognizes our faces and also our interests

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 36

  • http://www.wired.com/2015/08/facebook-launches-m-new-kind-virtual-assistant/

    Facebook is training their new AI with humans

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 37

  • http://www.telenav.com/products/scout/

    Navigation that adapts routes based on real-time traffic conditions

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 38

  • http://www.fastcoexist.com/3058300/this-japanese-novel-authored-by-a-computer-is-scarily-well-written

    Machine written novels are starting to win literary awards

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 39

  • https://thegrid.io

    The Grid designs website layouts for you

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 40

  • http://www.theverge.com/2016/2/11/10965414/autonomous-drones-deep-learning-navigation-mapping

    Drones can see, detect objects and fly by themselves

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 41

  • https://www.flickr.com/photos/spacex/25728668373/in/photostream/

    Rockets are landing back on Earth

    42IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau

  • As soon as it works,no one calls it AI anymore.

    John McCarthy, co-founder of the discipline who coined the term Artificial Intelligence

    http://cacm.acm.org/magazines/2012/1/144824-artificial-intelligence-past-and-future/fulltext

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 43

  • Where is all this going?

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 44

  • Reason

    Learn

    Plan

    Represent common sense knowledge

    Communicate in natural language

    Pass the Turing Test

    Narrow Intelligence

    General Intelligence

    Super Intelligence

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 45

  • http://www.theverge.com/2016/3/10/11191184/lee-sedol-alphago-go-deepmind-google-match-2-result

    AI continues to master cognitive games

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 46

  • http://www.theverge.com/2015/7/17/8985699/stanford-neural-networks-image-recognition-google-study

    Individual AI elements are learning from each other

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 47

  • http://motherboard.vice.com/en_uk/read/robots-are-learning-to-fake-empathy?utm_source=mbfb

    Emotion recognition is now reality

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 48

  • http://www.teslamotors.com/models

    Tesla cars are becoming increasingly autonomous

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 49

  • http://www-03.ibm.com/press/us/en/pressrelease/47435.wss

    IBM Watson is making complex medical diagnosis decisions

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 50

  • https://developers.facebook.com/docs/messenger-platform

    Bots are introducing us to conversational interfaces

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 51

  • http://theimitationgamemovie.com

    The history of computing has entered popular culture

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 52

  • http://theimitationgamemovie.com

    The Turing Test was conceived in 1950

    Can a machine exhibit behavior equivalent to

    or indistinguishable from that of a human?

    Can machines think?

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 53

  • Smarter than the best human brains

    Express scientific creativity

    Represent general wisdom

    Display social skills

    Narrow Intelligence

    General Intelligence

    Super Intelligence

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 54

  • http://www.theverge.com/2016/4/6/11376616/nvidia-tesla-p100-gpu-worlds-largest-chip-ai

    NVIDIA is investing $2 Billion in AI-on-silicon development

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 55

  • http://www.ted.com/talks/nick_bostrom_what_happens_when_our_computers_get_smarter_than_we_are

    Philosophers are speculating on Super Intelligence

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 56

  • http://www.bbc.com/news/technology-27631001

    Citizens of the European Union now have the right to be forgotten

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 57

  • http://futureoflife.org/AI/open_letter_autonomous_weapons

    The smartest minds in science are encouraging ethics with AI

    Elon MuskStephen Hawking Peter Diamandis Steve Wozniak

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 58

  • http://www.bbc.com/news/technology-27631001

    XPRIZE has launched a $5 Million AI competition

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 59

  • http://www.techrepublic.com/article/ai-is-destroying-more-jobs-than-it-creates-what-it-means-and-how-we-can-stop-it/

    Our jobs are being automated

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 60

  • In Summary...

    Artificial Intelligence is going mainstream

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 61

  • In Summary...

    Artificial Intelligence is going mainstream

    The user experience of everything is going to be impacted

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 62

  • In Summary...

    Artificial Intelligence is going mainstream

    The user experience of everything is going to be impacted

    We need to think carefully about how AI impacts humanity

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 63

  • In Summary...

    Artificial Intelligence is going mainstream

    The user experience of everything is going to be impacted

    We need to think carefully about how AI impacts humanity

    Many jobs will be automated

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 64

  • Thanks!

    @jeffmau

    facebook.com/jeffmau

    IXDA at DigitasLBi Spring 2016 AI is the New UX Jeff Mau 65