jennifer cobb mdiv mba bcc workshop sunday, june 25, 2017 ... · over the past eleven years as a...

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2800 W. Higgins, Suite 295 • Hoffman Estates, IL 60169 • Tel: 847.240.1014 • Fax: 847.240.1015 • E-mail [email protected] Name: SU1.01 Core Services for Chaplaincy-- How one system defined what chaplains do Presenter: Jennifer Cobb MDiv MBA BCC Co-Presenter: None Session Type: Workshop Date: Sunday, June 25, 2017 Time: 9:30 AM - 11:00 AM Objectives: Better express the core work of pastoral care in their organization Align daily work with vision of pastoral care Utilize basic change management skills to improve speed of implementation Description: Mercy, a Catholic health care ministry serving patients in 4 states with over 30 hospitals and hundreds of clinics, engaged in an iterative process to define the work of Mercy Pastoral Services aligned with our vision and model for Pastoral Services. This work allowed chaplains to help determine our core services and align structures and standard work to these services. Additionally, we utilize change management theory to advance a rapid adoption of our work throughout the organization. Our teams have successfully reduced non-core services and implemented other services that are core across the ministry. This process allowed us to clarify the role and function of our chaplains as well as provide a structure that helps managers determine what projects/initiatives that are suggested by others are actually implemented within the local department. Recommended Books: None

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Page 1: Jennifer Cobb MDiv MBA BCC Workshop Sunday, June 25, 2017 ... · Over the past eleven years as a hospital / hospice chaplain I have travelled with about 1,300 folks who were dying

2800 W. Higgins, Suite 295 • Hoffman Estates, IL 60169 • Tel: 847.240.1014 • Fax: 847.240.1015 • E-mail [email protected]

Name: SU1.01 Core Services for Chaplaincy-- How one system defined what chaplains do Presenter: Jennifer Cobb MDiv MBA BCC Co-Presenter: None Session Type: Workshop Date: Sunday, June 25, 2017 Time: 9:30 AM - 11:00 AM Objectives:

Better express the core work of pastoral care in their organization

Align daily work with vision of pastoral care

Utilize basic change management skills to improve speed of implementation

Description: Mercy, a Catholic health care ministry serving patients in 4 states with over 30 hospitals and hundreds of clinics, engaged in an iterative process to define the work of Mercy Pastoral Services aligned with our vision and model for Pastoral Services. This work allowed chaplains to help determine our core services and align structures and standard work to these services. Additionally, we utilize change management theory to advance a rapid adoption of our work throughout the organization. Our teams have successfully reduced non-core services and implemented other services that are core across the ministry. This process allowed us to clarify the role and function of our chaplains as well as provide a structure that helps managers determine what projects/initiatives that are suggested by others are actually implemented within the local department. Recommended Books: None

Page 2: Jennifer Cobb MDiv MBA BCC Workshop Sunday, June 25, 2017 ... · Over the past eleven years as a hospital / hospice chaplain I have travelled with about 1,300 folks who were dying

2800 W. Higgins, Suite 295 • Hoffman Estates, IL 60169 • Tel: 847.240.1014 • Fax: 847.240.1015 • E-mail [email protected]

Name: SU1.02 Dynamics of Inner Healing from Addiction Presenter: Victoria M. Kumorowski JD LLM MJS DMin BCC Co-Presenter: None Session Type: Workshop Date: Sunday, June 25, 2017 Time: 9:30 AM - 10:31 AM Objectives:

Participants will gain a greater understanding of the nature of addiction to alcohol and/or drugs

Participants will gain a deeper understanding of the underlying causes of addiction

Participants will gain an understanding of the type of spiritual care that can promote healing from addiction

Description: The workshop will demonstrate that addiction to alcohol and/or drugs are dysfunctional behaviors, i.e. ways of trying to cope with or eliminate emotional pain. It will show that much of the emotional pain that individuals experience stems from experiencing trauma. It will describe the dynamics of inner healing that promote recovery from addiction. Recommended Books: None

Page 3: Jennifer Cobb MDiv MBA BCC Workshop Sunday, June 25, 2017 ... · Over the past eleven years as a hospital / hospice chaplain I have travelled with about 1,300 folks who were dying

2800 W. Higgins, Suite 295 • Hoffman Estates, IL 60169 • Tel: 847.240.1014 • Fax: 847.240.1015 • E-mail [email protected]

Name: SU1.03 The Value of Existential Pain: An Opportunity to Focus on What is Really Important Presenter: Fred Grewe DMin BCC Co-Presenter: None Session Type: Workshop Date: Sunday, June 25, 2017 Time: 9:30 AM - 11:00 AM Objectives:

Participants will gain an increased knowledge on the basis and symptoms of end-of-life existential suffering

Participants will learn specific verbal and non-verbal skills to enhance difficult end-of-life conversations

Participants will learn non-pharmaceutical therapies to ameliorate end-of-life existential suffering

Description: Over the past eleven years as a hospital / hospice chaplain I have travelled with about 1,300 folks who were dying and the most significant issue encountered in these patients causing distress is a loss of meaning at life’s end. This workshop is a presentation combining the learning from these inspiring people and studies for a doctoral degree on how to address existential distress at life's end. The presentation will utilize storytelling, reflection from the current literature, and interaction with class members. Recommended Books: Existential Psychotherapy by Irvin Yalom What the Dying Have Taught Me About Living by Fred Grewe Medicine as Ministry by Margaret Mohrmann

Page 4: Jennifer Cobb MDiv MBA BCC Workshop Sunday, June 25, 2017 ... · Over the past eleven years as a hospital / hospice chaplain I have travelled with about 1,300 folks who were dying

2800 W. Higgins, Suite 295 • Hoffman Estates, IL 60169 • Tel: 847.240.1014 • Fax: 847.240.1015 • E-mail [email protected]

Name: SU1.04 Why Specialty Certification? Generalist vs. Specialty Palliative Care Certificated Chaplain Presenter: Rev. Anna Lee Hisey Pierson MDiv BCC-HPCC Co-Presenter: None Session Type: Workshop Date: Sunday, June 25, 2017 Time: 9:30 AM - 11:00 AM Objectives:

Distinguish aspects of a generalist chaplain compared to the competencies of a specialist chaplain in palliative care

Identify benefits of challenging one's own practice to strive for specialty chaplaincy certification

Demonstrate the outcomes associated with palliative care specialty chaplaincy and the institutional benefit

Description: Palliative care chaplains ask, "Why should one strive for such a rigorous specialty certification?" Yet other palliative care certified clinicians have to complete specialty requirements. Generalist chaplains have met a baseline of the core competencies to become board certified. What are the benefits for palliative care specialists to strive to hold the specialty certification exemplifying advanced practice work? Distinguishing characteristics for specialty chaplaincy will be clarified from the generalist chaplain; benefits of specialty certification will be discussed and the specialty certification will be envisioned in an accomplish-able manner. Participants will experience the distinguishing characteristics through case studies. This workshop will empower palliative care chaplains in perusing professional advancement. Recommended Books: None

Page 5: Jennifer Cobb MDiv MBA BCC Workshop Sunday, June 25, 2017 ... · Over the past eleven years as a hospital / hospice chaplain I have travelled with about 1,300 folks who were dying

2800 W. Higgins, Suite 295 • Hoffman Estates, IL 60169 • Tel: 847.240.1014 • Fax: 847.240.1015 • E-mail [email protected]

Name: SU1.05 Reweaving the Fabric of Community after Public Violence Presenter: Laurie A. Kraus DMin PBCC Co-Presenter: James J. Kirk DMin Session Type: Workshop Date: Sunday, June 25, 2017 Time: 9:30 AM - 11:00 AM Objectives:

Identify the effects of public violence on a community

Understand the learnings on how to respond to an impacted community

Explore the role of faith leaders in responding to a public violence event

Description: This workshop is framed through the lens of volunteers and professionals, including members of the Presbyterian Disaster Assistance National Response Team, who respond to such events to support communities, as they walk through the valley of the shadow of trauma and its aftermath and begin the process of healing. There will be discussion of the unique role that chaplains play in the response within the chaplains specific community and in the larger community. In addition participants will generate specific action steps for becoming involved in a community’s disaster response effort. The workshop with utilize video, presentation and group discussion. Recommended Books: Recovering from Unnatural Disasters by Laurie Kraus

Page 6: Jennifer Cobb MDiv MBA BCC Workshop Sunday, June 25, 2017 ... · Over the past eleven years as a hospital / hospice chaplain I have travelled with about 1,300 folks who were dying

2800 W. Higgins, Suite 295 • Hoffman Estates, IL 60169 • Tel: 847.240.1014 • Fax: 847.240.1015 • E-mail [email protected]

Name: SU1.06 "A Light in the Darkness" Understanding spirituality within the context of acute, chronic, and persistent mental illness Presenter: Rev. Michael C. Sibley MDiv BCC Co-Presenter: None Session Type: Workshop Date: Sunday, June 25, 2017 Time: 9:30 AM - 11:00 AM Objectives:

Understand the psycho-social dynamics at play for those living with chronic and persistent mental illness

Understand the underlying causes of mental illness and how to include them in spiritual assessment

Have a beginning understanding of methods and ways of offering pastoral care to those living with chronic and persistent mental illness including working with individuals who have religious fixations and delusion.

Description: Many clergy persons have little to no experience dealing with chronically and persistently mentally ill individuals. The assessment tools as well as the means of offering pastoral support differ drastically from other medical settings. Traditionally, chaplains are trained from a behavioral perspective in their respective CPE programs. However, this training does not lend itself to fully understanding and being able to spiritually assess those living with mental illness. This in turn does not allow for the development of an effective pastoral intervention. The goal of this presentation is to provide clergy working in all settings a basic understanding of the plight of individuals living with mental illness. The participants should walk away from the presentation with the ability to offer basic pastoral care to individuals living with mental illness. Additionally, the participants will learn indicators as to when a situation is beyond the scope of a chaplain and a referral to another discipline is appropriate. Recommended Books: None

Page 7: Jennifer Cobb MDiv MBA BCC Workshop Sunday, June 25, 2017 ... · Over the past eleven years as a hospital / hospice chaplain I have travelled with about 1,300 folks who were dying

2800 W. Higgins, Suite 295 • Hoffman Estates, IL 60169 • Tel: 847.240.1014 • Fax: 847.240.1015 • E-mail [email protected]

Name: SU1.07 A Different Variety of Chaplain Participation in Research Presenter: Jodie Futornick MA BCC Co-Presenter: None Session Type: Workshop Date: Sunday, June 25, 2017 Time: 9:30 AM - 11:00 AM Objectives:

Identify spiritual issues for patients in clinical research trials

Articulate a role for the chaplain in assisting patients to discern whether to enroll in a research trial

Identify the role of the chaplain in supporting patients who are participating in research trials

Description: Full session title; A Different Variety of Chaplain Participation in Research: Providing Chaplaincy Care Around Patient Participation in Clinical Research Trials. One decision many patients with advanced or chronic diseases often encounter is whether to participate in clinical research trials. These patients face discernment around complex issues. Some of these questions are spiritual in nature, for example: Should I do this for altruistic reasons, to help future patients? How do I cope with the disappointment of having to leave a trial because I no longer meet criteria? How is my faith and trust affected by this process? The chaplain is uniquely qualified to assist patients and families in identifying and addressing these issues and sharing these concerns with the interdisciplinary team. Recommended Books: None

Page 8: Jennifer Cobb MDiv MBA BCC Workshop Sunday, June 25, 2017 ... · Over the past eleven years as a hospital / hospice chaplain I have travelled with about 1,300 folks who were dying

2800 W. Higgins, Suite 295 • Hoffman Estates, IL 60169 • Tel: 847.240.1014 • Fax: 847.240.1015 • E-mail [email protected]

Name: SU1.08 The Chaplain's Role in Addressing Moral Distress in the ICU Presenter: Rev. Terry J. Tatro MDiv BCC Co-Presenter: None Session Type: Workshop Date: Sunday, June 25, 2017 Time: 9:30 AM - 11:00 AM Objectives: 1. Recognize opportunities for the chaplain to identify and address moral distress 2. Empower chaplains to lead the reduction of moral distress using a variety of tools 3. Position chaplains for greater integration and collaboration within their organization Description: Tension and conflict between family and staff and between doctors and nurses escalates when there is a difference of opinion of what we are doing for the patient vs. what we are doing to the patient. This workshop will take us to the bedside of the dying patient and examine the complexity of end of life care as treatment plans and care goals change hourly. We will explore the challenges of language, perceptions and judgment. Through didactic, case study and role play, participants will gain insights and strategies for improved patient care, as well as, staff satisfaction and retention. Recommended Books: None

Page 9: Jennifer Cobb MDiv MBA BCC Workshop Sunday, June 25, 2017 ... · Over the past eleven years as a hospital / hospice chaplain I have travelled with about 1,300 folks who were dying

2800 W. Higgins, Suite 295 • Hoffman Estates, IL 60169 • Tel: 847.240.1014 • Fax: 847.240.1015 • E-mail [email protected]

Name: SU1.09 The Voices of Nurses and Chaplains Presenter: Linda S. Golding MA BCC Co-Presenter: Patricia Punzalan MA Session Type: Workshop Date: Sunday, June 25, 2017 Time: 9:30 AM - 11:00 AM Objectives:

Define the value of chaplaincy training in terms of self-care, self-awareness, and boundary maintenance for nurses in in the hospital setting

Develop a methodology and syllabus for relevant cross training between chaplains and nurses

Develop a system for evaluating improved chaplain-nurse working relationships nurse-patient engagement.

Description: As interns, nurses learn patient engagement skills. In a professional career in a pressured healthcare environment, the skills can be difficult to apply and the conflict can drain the nurses’ reservoir of inner resources for caring and compassion, impacting patient care. For this project, chaplains partnered with nursing leadership to pilot an eight session program to explore, in clinical interactions, the similarities and differences in how nurses and chaplains engage with patients. We learned the ways in which the nursing cohort was able to integrate and apply relevant chaplaincy techniques of engagement that would add value to their professional practice. Recommended Books: None

Page 10: Jennifer Cobb MDiv MBA BCC Workshop Sunday, June 25, 2017 ... · Over the past eleven years as a hospital / hospice chaplain I have travelled with about 1,300 folks who were dying

2800 W. Higgins, Suite 295 • Hoffman Estates, IL 60169 • Tel: 847.240.1014 • Fax: 847.240.1015 • E-mail [email protected]

Name: SU1.10 The Effects of Trauma Exposure on Chaplains Presenter: Alexandra Zareth Canales Gonzalez MDiv BCC Co-Presenter: None Session Type: Workshop Date: Sunday, June 25, 2017 Time: 9:30 AM - 11:00 AM Objectives:

Identify Symptoms Related to Trauma Exposure

Identify Ways in Which Trauma Exposure Affects Personal Relationships

Articulate Ways to Protect Personal Relationships From the Effects of Trauma Exposure Description: Chaplains are continuously exposed to clients, stories, and conditions that highlight issues of poverty, abuse, pain, loss, anger, and other tragic aspects of life. Research has unveiled the significant physical and mental consequences that trauma work has on caregivers (i.e., obesity, diabetes, chronic exhaustion, ulcers, depression, anxiety, guilt, angry outbursts, post-traumatic stress disorder, vicarious traumatization, compassion fatigue, etc.). For effective caregiving, chaplains must learn of the effects trauma exposure can have on themselves and on their personal relationships. This workshop is a result of the presenter’s significant PhD research and literature review. Recommended Books: Trauma stewardship: An everyday guide to caring for self while caring for others by L. vanDernoot Lipsky & C. Burk Compassion fatigue: Coping with secondary traumatic stress disorder in those who treat the traumatized by C.R. Figley Treating Compassion Fatigue. By C.R. Figley

Page 11: Jennifer Cobb MDiv MBA BCC Workshop Sunday, June 25, 2017 ... · Over the past eleven years as a hospital / hospice chaplain I have travelled with about 1,300 folks who were dying

2800 W. Higgins, Suite 295 • Hoffman Estates, IL 60169 • Tel: 847.240.1014 • Fax: 847.240.1015 • E-mail [email protected]

Name: SU1.11 Psalm Writing for Prayer and Self-Care Presenter: Kelly Mathis MDiv BCC Co-Presenter: None Session Type: Workshop Date: Sunday, June 25, 2017 Time: 9:30 AM - 11:00 AM Objectives:

Identify themes and poetic techniques used within the Psalms

Utilize creative Psalm-writing as a means for self-care

Identify appropriate opportunities to use Psalm-writing in ministry to patients and staff.

Description: I first began Psalm-writing as a way of journaling patient encounters in my hospital setting. It was the means by which I both honored and released those individuals. Later, I led this activity with groups of Soldiers to help them connect with God's living Word. In this workshop, we will explore the different classifications of Psalms (wisdom, lament, etc.), the variety of audiences (individual, corporate worship), and the various poetic techniques (parallelism, inclusion, etc.). We will spend time writing our own Psalms and explore together how this practice might benefit our ministries. Recommended Books: Journey Through the Psalms by Denise Dombkowski Hopkins Seeing the Psalms: A Theology of Metaphor by William P. Brown

Page 12: Jennifer Cobb MDiv MBA BCC Workshop Sunday, June 25, 2017 ... · Over the past eleven years as a hospital / hospice chaplain I have travelled with about 1,300 folks who were dying

2800 W. Higgins, Suite 295 • Hoffman Estates, IL 60169 • Tel: 847.240.1014 • Fax: 847.240.1015 • E-mail [email protected]

Name: SU1.12 Analyzing interventions: a review of the relationship between assessment and Intervention Presenter: Timothy Ford, MA MS Co-Presenter: Alexander Tartaglia, DMin BCC Session Type: Workshop Date: Sunday, June 25, 2017 Time: 9:30 AM - 11:00 AM Objectives:

Design orientation and training methods to enhance the validity of spiritual care charting

Review electronic charting design for potential quality improvement

Compare relationships between spiritual assessments and spiritual interventions

Description: Why do chaplains do what they do? As part of our ongoing analysis of electronic chaplain’s charting, we analyzed our database of over 93,000 charts to determine the relationship between what chaplains assess as the primary spiritual need and what interventions they chose based on that assessment. The correlations were calculated based on the chaplain’s role (staff, resident, etc…) as well as trends over time. These descriptive findings were then examined by an expert panel of clinical chaplains, educators, and students. The panel produced recommendations for modifications to our orientation and ongoing training. Recommended Books: None