jisc webinar engaging building users 2013

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Lessons in engaging building users Dr. Richard Bull

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A presentation on De Montfort University's work on energy dashboards and greening oct - presented originally as part of JISC Webinar series in conjunction with the EAUC Sustainability Exchange: One approach to reduce an organisation’s energy use is to engage your staff and students in these efforts. Many institutions have invested in energy dashboards and the like to show building users the amount of energy that a building is using and variations over different amounts of time. Not all these approaches work as well as others, however. This webinar will explore some of the understanding that has been gleaned from Jisc’s work with a number of universities, where approaches ranging from a socio-technical to the use of (serious) games have been deployed to tackle the energy use of university sites ranging from an engineering building (De Montfort University) to student residence (Coventry University). It will also introduce the soon to be released Jisc guide to this important aspect of improving environmental performance.

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Page 1: Jisc webinar engaging building users 2013

Lessons in engaging building usersDr. Richard Bull

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The

invi

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of e

nerg

y

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By its nature, ‘energy’ is an abstract and invisible force that is conceptualised or commonly defined in a number of different ways, for example as a commodity, as a social necessity, as an ecological resource, or as a strategic material.*

* Burgess & Nye (2008), Re-material is ing energy use through transparent monitor ing systems, Energy Policy

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BEYOND INFORMATION PROVISION

• There is a need for a different approach- recognising the complexity of user perceptions and understandings (Niemeyer, Petts et al. 2005);

• Combining a bottom-up and top-down approach in order to minimise mixed messages (Owens 2000);

• The value of public engagement (Burgess and Clark 2009; Ockwell, Whitmarsh et al. 2009).

• The importance of context.

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Aim: To understand the role of ICT in reducing energy consumption of a large scale public building through the design of an ICT interface connecting building users to their electricity consumption.

duall

greenviewAim: To design a smart phone and web based application enabling building users to understand the energy consumption of the buildings across DMU.

Two Greening ICT projects

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Duall 1)

2)

3)

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TWO CHALLENGES

1) Creative visualisations 2) Meaningful data

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CREATIVE VISUALISATION

Healthy buildings = happy animals

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WHAT IS NORMAL?• Consumption (and normality) is dependent on ‘time of week’• Most weeks are similar but all weeks are different• It is possible to create a normal weekly profile

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QUANTIFYING ENERGY PERFORMANCE

• A building is happy when consumption is in the green zone• A building is neutral when consumption is in the yellow zone• A building is sad when consumption is in the red zone

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LESSONS LEARNT• Engaging users (findings from DUALL):

– Difficult to engage already busy staff – Even harder to get on-line engagement

• Evaluation: – Attributing behaviour change to such an intervention like Greenview is problematic

(nb. picking up small changes, & issue of occupancy for example)– Without senior commitment and sincere staff engagement and collaboration mere

information provision in the form of dashboards is impotent.

• Creative, but not too creative!– Users still found numerical and easily understood representations of energy useful –

especially in a Technology/Engineering building– Users wanted guidance for users to help them behave differently with regard to

energy use (need for information provision). – People want to compete!

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WHAT’S NEXT?• Exploring the potential of social media in energy management:

Gooddee2ds: http://greenview.dmu.ac.uk/good-deeds • Exploring energy dashboards at a European level: Smartspaces: http://

smartspaces.dmu.ac.uk & http://www.smartspaces.eu/home/ • Exploring energy dashboards and competition in University of Halls of

Residence (IEE proposal with NUS).

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FURTHER READING

• Brown, Bull et al (2012) Novel Instrumentation for Monitoring After-Hours Electricity Consumption of Electrical Equipment, Energy and Buildings 47, p74-83.

• Bull, R., Brown N., & Faruk, F. (2011) Findings from the DUALL Project: lessons in engaging building users in energy reduction in a UK University. ECEEE 2011 Summer Study: Energy efficiency first: The foundation of a low-carbon society.

• Bull, R. Everitt, D., Stuart, G., Rieser, M. (2012) The Gorilla in the Library: Lessons in using ICT to engage building users in energy reduction. Conference Proceedings from the second Digital Economy ‘All Hands’ conference in Aberdeen, October 2012.

• Bull, R., Irvine, K., Rieser, M., Fleming, P (2013). Are people the problem or the solution? A critical look at the rise of the smart/intelligent building and the role of ICT enabled engagement. ECEEE Summer Study Conference Proceedings 2013, pp. 1135-1145; 5A-079-13

• Stuart, G., Wilson, C., Bull, R. and Irvine, K. (2013) Designing live energy performance feedback for public buildings in Leicester. ECEEE Summer Study Proceedings, 3-257-13

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Thank you for listening.

Dr Richard [email protected] Twitter: richbull